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AA gate agent berates, prevents mom carrying on breast milk pump & cooler

AA gate agent berates, prevents mom carrying on breast milk pump & cooler

Old May 10, 18, 10:20 am
  #31  
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Originally Posted by enviroian View Post
Or maybe likely due to union protectionism.
I was trying to avoid the "u" word so that this thread won't be sent to bad OMNI.
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Old May 10, 18, 10:32 am
  #32  
 
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Originally Posted by LadyShiva View Post
Thanks! Cracks me up every time I use it!
OT-Can also be used as an intelligence test.
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Old May 10, 18, 11:46 am
  #33  
 
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Originally Posted by BearX220 View Post
Yelling "How many boobs do you have?" at a mortified customer in front of 50 other people is not a relatively small mistake. If that GA were running the podium at Ruth's Chris, or a check-in desk at The Four Seasons, she'd be fired on the spot.
self redacted

Last edited by Dallas49er; May 10, 18 at 1:40 pm
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Old May 10, 18, 12:17 pm
  #34  
 
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Originally Posted by s0ssos View Post
Who is Dawnella Brahos?
(It is Kelsey Myers)
AA claims they will retrain. Sometimes you just cannot train stupid.
Ron White- " You just can't fix STUPID!" .

UNLESS: You are a AA GA. Then they are stupider, with ATTITUDE.

Last flight- At Gate (Verbatim)
Me: Hi! My wife and I are #1 and #2 on the upgrade list. I believe there are 4 F/J seats available. How does it look?
GA: 1st class has checked in full
ME: AC said there 4 open seats
GA: "They don't be knowin what they be talking about". Board with your group.
ME: In 3 minutes it filled up?
GA: You questioning me?
ME: Will you come and get us, since we are #1 and # 2 on the list, if we board now?
GA: I SAID 1st class is full. Take your seat.
Me: OK May I have your name , please? Your badge does not seem to be displayed.
GA You and your wife may be EXP, but if you don't take your assigned seats right now, you will not fly today.

Yes, I love GAs

Yup. When I become CEO of AA, Every GA in the system will have to re-qualify with 3 CK/EXPs before any customer contact.

Last edited by Dallas49er; May 10, 18 at 12:30 pm
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Old May 10, 18, 3:13 pm
  #35  
 
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Originally Posted by Dallas49er View Post
Ron White- " You just can't fix STUPID!" .

UNLESS: You are a AA GA. Then they are stupider, with ATTITUDE.

Last flight- At Gate (Verbatim)
Me: Hi! My wife and I are #1 and #2 on the upgrade list. I believe there are 4 F/J seats available. How does it look?
GA: 1st class has checked in full
ME: AC said there 4 open seats
GA: "They don't be knowin what they be talking about". Board with your group.
ME: In 3 minutes it filled up?
GA: You questioning me?
ME: Will you come and get us, since we are #1 and # 2 on the list, if we board now?
GA: I SAID 1st class is full. Take your seat.
Me: OK May I have your name , please? Your badge does not seem to be displayed.
GA You and your wife may be EXP, but if you don't take your assigned seats right now, you will not fly today.

Yes, I love GAs

Yup. When I become CEO of AA, Every GA in the system will have to re-qualify with 3 CK/EXPs before any customer contact.
so what happened? was F full, did they upgrade anyone?
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Old May 10, 18, 3:34 pm
  #36  
 
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Originally Posted by ryan182 View Post
so what happened? was F full, did they upgrade anyone?
It was full when we backed away from the gate. 4 last boarders, who were very buddy buddy with Ga's, took the 4 open F seats. Ah! I love SFO! a "u" town. (sarcasm)
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Old May 10, 18, 4:39 pm
  #37  
 
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Originally Posted by Dallas49er View Post
4 last boarders, who were very buddy buddy with Ga's, took the 4 open F seats
What does that mean?
That 4 F pax were friends with the GA does not mean that they got the seats because of said friendship.

I think if you give flight number and date, someone here can tell you exactly how those last 4 got their seats.
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Old May 10, 18, 7:43 pm
  #38  
 
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Originally Posted by Dallas49er View Post
GA You and your wife may be EXP, but if you don't take your assigned seats right now, you will not fly today.
Reply: "I follow every real rule at an airport ... and none of the fake made-up rules. As you well know, the actual final boarding time is T minus 10 minutes. Thank you for telling me that First Class has checked in full. I'll wait right here until First Class has _boarded_ full. The upgrades are processed at T minus 15 minutes and we're #1 and #2 on the list. Thank you in advance for your courteous handling of this routine matter."

Last edited by CloudCoder; May 10, 18 at 11:08 pm
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Old May 10, 18, 7:51 pm
  #39  
 
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I wonder when AA will have their own Dao moment.
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Old May 11, 18, 6:10 am
  #40  
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Originally Posted by sleeper.agent View Post
I wonder when AA will have their own Dao moment.
when someone on board signs up for the credit card offer then fires up gogo WiFi, goes to aa.com and realizes the next he can get it a Tuesday morning Chicago to St. Louis flight
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