AA Adds New Companion Upgrades Policy 5 May 2018
Nov 28, 19, 9:44 am - Wikipost
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Apr 25, 18, 8:48 am
#1
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
Original Poster
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,139
AA Adds New Companion Upgrades Policy 5 May 2018
As hinted at and verified by JonNYC, AA has formally instated Companion Upgrades with soonsor’s “borrowed” status for Systemwide Upgrades / SWU, Award Upgrades (miles + copay), 500 Mile Upgrades including Concierge Key and Executive Platinum “Unlimited Dimestic Upgrade / UDU”. Link to new policy; also see below.
Upgrade priority is pretty much as before:
1.Status: Concierge Key, Executive Platinum, Platinum Pro, Platinum, Gold
2. Upgrade type: SWU, Upgrade Awards (Miles and copay), 500 Mile EUpgrades on paid fares, 500 Eups on award
3. Your / the sponsor’s EQD spend over the last 12 months
4. Booking fare code, from F down to the lowest (on allowed fares)
5. Time of booking, assuming everything else is a tie (as likely as finding a desert tortoise in Nunavut in winter)
NOTE the language below that states that if upgrade hasn’t cleared before the ticket goes to airport control, the carriage turns back into a pumpkin (each traveler reverts to their own status). This applies to 500 Mile E-Upgrades. Airport agents (ticket, Club, Gate) can be asked to reestablish the connection, in the case of 500 Mile Upgrades. For SWU, Upgrade Awards, the SSR mechanism should carry over to airport control - you might want to check the connection was made properly and carries over.
Upgrade priority is pretty much as before:
1.Status: Concierge Key, Executive Platinum, Platinum Pro, Platinum, Gold
2. Upgrade type: SWU, Upgrade Awards (Miles and copay), 500 Mile EUpgrades on paid fares, 500 Eups on award
3. Your / the sponsor’s EQD spend over the last 12 months
4. Booking fare code, from F down to the lowest (on allowed fares)
5. Time of booking, assuming everything else is a tie (as likely as finding a desert tortoise in Nunavut in winter)
NOTE the language below that states that if upgrade hasn’t cleared before the ticket goes to airport control, the carriage turns back into a pumpkin (each traveler reverts to their own status). This applies to 500 Mile E-Upgrades. Airport agents (ticket, Club, Gate) can be asked to reestablish the connection, in the case of 500 Mile Upgrades. For SWU, Upgrade Awards, the SSR mechanism should carry over to airport control - you might want to check the connection was made properly and carries over.
Last edited by JDiver; May 6, 18 at 10:15 pm
Apr 28, 18, 2:01 am
#2
Join Date: Feb 2013
Location: PHX
Programs: DL PM (and falling fast!), AA EXP, IHG Spire, IC Amb
Posts: 4,021
AA Adds SWU, Miles +$ Award Companion Upgrades 5 May 2018
Sat down with another client today who also works at AA and went to the same training last week as the one mentioned in my previous post.
Something is definitely changing with the SWUs and the PE cabin.....
I have another meeting with another agent tomorrow and will try and see if I can get some more details.
Something is definitely changing with the SWUs and the PE cabin.....
I have another meeting with another agent tomorrow and will try and see if I can get some more details.
Apr 29, 18, 8:02 pm
#4
FlyerTalk Evangelist
Join Date: Mar 2001
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Posts: 27,700
Originally Posted by potus18
Whatever these changes include, please please let them include companions inheriting status on the airport upgrade list!
Apr 30, 18, 5:28 am
#6
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 5,175
Originally Posted by JonNYC
-That- part's a done deal as far as I've been told, "coming soon" (real soon.)
Apr 30, 18, 10:35 am
#7
Join Date: May 2017
Location: San Francisco
Programs: AA EXP
Posts: 303
Originally Posted by teemuflyer
Do they inherit the spend as well? This would really suck for someone who is, for example an EXP, who gets bumped from a UG by a non-status pax inheriting everything from their companion who theoretically could have $1 more spend than the bumped EXP.
May 4, 18, 8:51 pm
#8
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Join Date: Mar 2001
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Originally Posted by 355F1
Without divulging too much info....
One of of my clients I just met with works for AA and the corporate training she went to yesterday definitely had some info that tells me that this is happening.
One of of my clients I just met with works for AA and the corporate training she went to yesterday definitely had some info that tells me that this is happening.
Originally Posted by 355F1
Sat down with another client today who also works at AA and went to the same training last week as the one mentioned in my previous post..
May 5, 18, 8:42 am
#9
Join Date: Jul 2011
Programs: an inch longer than you. Seriously, this is BS just for bragging.
Posts: 1,200
Originally Posted by JonNYC
Presumably, that training included tomorrow's launch referenced in the image below, yet, best I can tell/find (maybe that's -my- limitation,) the sole change is a rather minor one I reference in my Twitter post on it tonight, and not including what they told you they received training about. Still trying to find indications otherwise.
So what is AAdvantage Redesign 4.0c launching today May 5?
May 5, 18, 9:09 am
#10
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
Originally Posted by LovePrunes
Hmmmm...
So what is AAdvantage Redesign 4.0c launching today May 5?
So what is AAdvantage Redesign 4.0c launching today May 5?
May 5, 18, 9:48 am
#11
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Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,700
Originally Posted by LovePrunes
Hmmmm...
So what is AAdvantage Redesign 4.0c launching today May 5?
So what is AAdvantage Redesign 4.0c launching today May 5?
Originally Posted by CloudCoder
And why are loyal AAdvantange members since the early 1980s supposed to get their program updates from a random person on Twitter instead of directly from AA?
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Last edited by JDiver; May 5, 18 at 1:28 pm Reason: Redacted unfriendly comment
May 5, 18, 11:08 am
#12
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
Originally Posted by JonNYC
Only the savvy ones that actually want to know what's going on with AA/AAdvantage.
<redacted>
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Still, why doesn't AA post a "What's New" page on their website? Apparently AA wants (or at least, does not mind if) their customers to know the latest developments. Surely there are better ways to distribute info about product updates? Not a complaint . Just a question. Why does a world-class corporation distribute their important product news through Twitter leaks?
Last edited by JDiver; May 5, 18 at 1:29 pm Reason: Redacted previously deleted pst content
May 5, 18, 11:59 am
#14
Join Date: May 2017
Location: San Francisco
Programs: AA EXP
Posts: 303
Very happy to see this! Paid for J on LAX/SYD next week but waitlisted SWUs for SYD/LAX on the way back. We’re on separate record locators and my companion is Platinum — if (somehow) my upgrade cleared in advance of the airport, would my companion still continue to inherit my status?
May 5, 18, 12:21 pm
#15
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
Ask and ye shell receive
Well, whaddaya know, wishes do come true:
https://www.aa.com/i18n/aadvantage-program/aadvantage-program-updates.jsp
https://www.aa.com/i18n/aadvantage-program/aadvantage-program-updates.jsp
