AA Adds New Companion Upgrades Policy 5 May 2018
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#1
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AA Adds New Companion Upgrades Policy 5 May 2018
As hinted at and verified by JonNYC, AA has formally instated Companion Upgrades with soonsor’s “borrowed” status for Systemwide Upgrades / SWU, Award Upgrades (miles + copay), 500 Mile Upgrades including Concierge Key and Executive Platinum “Unlimited Dimestic Upgrade / UDU”. Link to new policy; also see below.
Upgrade priority is pretty much as before:
1.Status: Concierge Key, Executive Platinum, Platinum Pro, Platinum, Gold
2. Upgrade type: SWU, Upgrade Awards (Miles and copay), 500 Mile EUpgrades on paid fares, 500 Eups on award
3. Your / the sponsor’s EQD spend over the last 12 months
4. Booking fare code, from F down to the lowest (on allowed fares)
5. Time of booking, assuming everything else is a tie (as likely as finding a desert tortoise in Nunavut in winter)
NOTE the language below that states that if upgrade hasn’t cleared before the ticket goes to airport control, the carriage turns back into a pumpkin (each traveler reverts to their own status). This applies to 500 Mile E-Upgrades. Airport agents (ticket, Club, Gate) can be asked to reestablish the connection, in the case of 500 Mile Upgrades. For SWU, Upgrade Awards, the SSR mechanism should carry over to airport control - you might want to check the connection was made properly and carries over.
Upgrade priority is pretty much as before:
1.Status: Concierge Key, Executive Platinum, Platinum Pro, Platinum, Gold
2. Upgrade type: SWU, Upgrade Awards (Miles and copay), 500 Mile EUpgrades on paid fares, 500 Eups on award
3. Your / the sponsor’s EQD spend over the last 12 months
4. Booking fare code, from F down to the lowest (on allowed fares)
5. Time of booking, assuming everything else is a tie (as likely as finding a desert tortoise in Nunavut in winter)
NOTE the language below that states that if upgrade hasn’t cleared before the ticket goes to airport control, the carriage turns back into a pumpkin (each traveler reverts to their own status). This applies to 500 Mile E-Upgrades. Airport agents (ticket, Club, Gate) can be asked to reestablish the connection, in the case of 500 Mile Upgrades. For SWU, Upgrade Awards, the SSR mechanism should carry over to airport control - you might want to check the connection was made properly and carries over.
Last edited by JDiver; May 6, 18 at 10:15 pm
#2
AA Adds SWU, Miles +$ Award Companion Upgrades 5 May 2018
Sat down with another client today who also works at AA and went to the same training last week as the one mentioned in my previous post.
Something is definitely changing with the SWUs and the PE cabin.....
I have another meeting with another agent tomorrow and will try and see if I can get some more details.
Something is definitely changing with the SWUs and the PE cabin.....
I have another meeting with another agent tomorrow and will try and see if I can get some more details.
#4
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#6
Join Date: Nov 2009
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Do they inherit the spend as well? This would really suck for someone who is, for example an EXP, who gets bumped from a UG by a non-status pax inheriting everything from their companion who theoretically could have $1 more spend than the bumped EXP.
#7
Join Date: May 2017
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I imagine it would be the exact same as pre-airport upgrade list; the companion inherits the status-holder’s position on the upgrade list - EQDs and all.
#8
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#9
Join Date: Jul 2011
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Presumably, that training included tomorrow's launch referenced in the image below, yet, best I can tell/find (maybe that's -my- limitation,) the sole change is a rather minor one I reference in my Twitter post on it tonight, and not including what they told you they received training about. Still trying to find indications otherwise.


So what is AAdvantage Redesign 4.0c launching today May 5?
#10
Join Date: Feb 2003
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#11
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From what I've been able to glean, as far as what the members see/get, it's this one, single change, as nutty as that sounds.
Only the savvy ones that actually want to know what's going on with AA/AAdvantage.
<redacted>
<redacted>
Last edited by JDiver; May 5, 18 at 1:28 pm Reason: Redacted unfriendly comment
#12
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
Still, why doesn't AA post a "What's New" page on their website? Apparently AA wants (or at least, does not mind if) their customers to know the latest developments. Surely there are better ways to distribute info about product updates? Not a complaint . Just a question. Why does a world-class corporation distribute their important product news through Twitter leaks?
Last edited by JDiver; May 5, 18 at 1:29 pm Reason: Redacted previously deleted pst content
#14
Join Date: May 2017
Location: San Francisco
Programs: AA EXP
Posts: 315
Very happy to see this! Paid for J on LAX/SYD next week but waitlisted SWUs for SYD/LAX on the way back. We’re on separate record locators and my companion is Platinum — if (somehow) my upgrade cleared in advance of the airport, would my companion still continue to inherit my status?
#15
Join Date: Feb 2003
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Posts: 6,411
Ask and ye shell receive
Well, whaddaya know, wishes do come true:
https://www.aa.com/i18n/aadvantage-program/aadvantage-program-updates.jsp
https://www.aa.com/i18n/aadvantage-program/aadvantage-program-updates.jsp