Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > American Airlines | AAdvantage
Reload this Page >

AA Adds New Companion Upgrades Policy 5 May 2018

AA Adds New Companion Upgrades Policy 5 May 2018

    Hide Wikipost
Old Nov 28, 19, 9:44 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: JDiver
Wiki Link
The full new (revised) policy is shown in the first post as attachments.
Print Wikipost

Old May 5, 18, 11:24 am
  #16  
 
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
I have existing reservations with (lifetime Gold) companion on the same rez with me. Upgrades are already requested. Does anyone know if we have to re-request the upgrade in order to get in on the new dealie?
CloudCoder is offline  
Old May 5, 18, 1:04 pm
  #17  
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
Original Poster
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,802
Originally Posted by CloudCoder View Post
I have existing reservations with (lifetime Gold) companion on the same rez with me. Upgrades are already requested. Does anyone know if we have to re-request the upgrade in order to get in on the new dealie?
IMO, too early to know for sure. I’d look the policy over (link above and “first” post, plus post contains policy) and then call to assure it’s all good.
JDiver is offline  
Old May 5, 18, 2:18 pm
  #18  
 
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
So ... I'll confess I'm confused as someone who has traveled many times with companions. We've always been upgraded together (well upgrades don't always clear) and the 500 m/stickers have been pulled from my account. Seems like every time we've been at the airport on the upgrade list, we're together on the list. I know recently I was at the airport and was number 5 ... and was told there were two CK's and their wives/girlfriends on the list ahead of me.

So what is the change?
C17PSGR is offline  
Old May 5, 18, 2:29 pm
  #19  
 
Join Date: Nov 2006
Location: Chicago, IL
Programs: AA EXP & AAirpass, Hyatt Courtesy Card, SPG Platinum
Posts: 979
I am pretty sure you will have to if you want to have the same priority at the airport. The companion benefit is being implemented with new SSR codes that are slightly different from what would have been added to your existing reservation prior to today.

Originally Posted by CloudCoder View Post
I have existing reservations with (lifetime Gold) companion on the same rez with me. Upgrades are already requested. Does anyone know if we have to re-request the upgrade in order to get in on the new dealie?
sensei is offline  
Old May 5, 18, 3:42 pm
  #20  
 
Join Date: Aug 2017
Programs: AA EXP, United Silver
Posts: 165
I'm guessing there is still no way to upgrade yourself splitting the PNR if their is two companions on it. (can't split since companions have no status and need me for the free bag)

I know I can do it on the return flight once everyone has checked in bags, I can ask at the airport to add me to the upgrade list and if I get a upgrade it auto splits me however too much risk to try it on the outgoing flight.

Last edited by Daniel Solis; May 5, 18 at 3:48 pm
Daniel Solis is offline  
Old May 6, 18, 7:11 am
  #21  
 
Join Date: Jun 2007
Posts: 3
As an Executive Platinum member, does this change the need to use 500 mile upgrades for my companion? This always seemed like an odd requirement as I no longer earn the 500 mile upgrades and instead need to pay to upgrade a companion.
skoiboy is offline  
Old May 6, 18, 8:09 am
  #22  
 
Join Date: Jul 2010
Location: SFO
Programs: AA EXP
Posts: 5,271
Originally Posted by skoiboy View Post
As an Executive Platinum member, does this change the need to use 500 mile upgrades for my companion? This always seemed like an odd requirement as I no longer earn the 500 mile upgrades and instead need to pay to upgrade a companion.
Nothing in this announcement indicates that requirement has changed.
rjw242 is offline  
Old May 6, 18, 8:22 am
  #23  
A FlyerTalk Posting Legend
 
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 49,977
Originally Posted by CloudCoder View Post
And why are loyal AAdvantange members since the early 1980s supposed to get their program updates from a random person on Twitter instead of directly from AA?
Why damn either AA or JonNYC because AA, on the one hand briefs its employees on what they need to know before posting the change publicly and JonNYC, on the other hand, has access to the guts of the change through what appears to be an internal-only communication?

It would make absolutely no sense to implement the change and the training at the same moment. Then people would post here, quite rightly complaining that they called in and the employee knew nothing.

While this change may matter in the rareified atmosphere of FT, there are minor tweaks to AA's operations all the time. Most have no immediate customer-facing impact, yet not notifying employees means they do not get implemented.
Often1 is offline  
Old May 6, 18, 9:57 am
  #24  
 
Join Date: Jun 2007
Posts: 3
Originally Posted by rjw242 View Post
Nothing in this announcement indicates that requirement has changed.
Do most EXP buy 500 mile upgrades for their companions, or is there a better way?
skoiboy is offline  
Old May 6, 18, 10:01 am
  #25  
 
Join Date: Jul 2010
Location: SFO
Programs: AA EXP
Posts: 5,271
Originally Posted by skoiboy View Post
Do most EXP buy 500 mile upgrades for their companions, or is there a better way?
I'm not sure what "most" do (some EXPs likely have 500-mile upgrades left over from when they held lower status), but if you don't have any upgrades in your account, the only options are to buy them, or use SWUs or miles+copay for companions.
rjw242 is offline  
Old May 6, 18, 10:41 am
  #26  
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
Original Poster
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,802
Rather than discuss other members, please remain focused on the policy and thread topic.

Thank you,

Moderator
JDiver is offline  
Old May 6, 18, 11:47 am
  #27  
 
Join Date: Aug 2012
Location: KHOU + KSFO
Programs: AA EXP | Marriott Bonvoy Ambassador | Hyatt Globalist
Posts: 6,326
Sorry for being dense, but I am still unclear as to what the change is. Isn't this the current policy anyways?

Can someone please explain what changed or a before vs after? Thanks in advance.
C17PSGR and AANYC1981 like this.
Antarius is offline  
Old May 6, 18, 12:16 pm
  #28  
 
Join Date: Aug 2000
Location: USA
Programs: AA-CK, Marriott Lifetime Titanium
Posts: 1,412
This probably will not apply to most people, but the Twitter team confirmed back to me, after checking with AAdvantage, that companion status will not work if one person is going from Y-J and the other going from J-F; same flight, same upgrade instrument. I kind of expected the answer that they gave, but hope springs eternal
MikeFly is offline  
Old May 6, 18, 12:57 pm
  #29  
 
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
Originally Posted by skoiboy View Post
Do most EXP buy 500 mile upgrades for their companions, or is there a better way?
I've been an EXP for several years. I buy 500 mile upgrades throughout the year as needed. Can't speak for others, of course..

Originally Posted by Antarius View Post
Sorry for being dense, but I am still unclear as to what the change is. Isn't this the current policy anyways?

Can someone please explain what changed or a before vs after? Thanks in advance.
+1. For as long as I can remember, if I buy tickets together the reservations are connected and we upgrade before the trip together. If I buy separately, I call the EXP line and ask them to connect the PNR. If we haven't cleared before the airport, our names are usually next to each other on the list. I remember one time they weren't and I stopped at the AC desk and they fixed it. And while I'm usually at the top of the airport upgrade list the spend in the low 20's, I've seen at least a couple of situation when someone traveling with a child was ahead of me on the list -- presumably because they had connected PNR's
C17PSGR is offline  
Old May 6, 18, 1:24 pm
  #30  
 
Join Date: May 2011
Location: DFW
Programs: AA EXP, LT Gold
Posts: 2,989
This is only applicable to ONE companion?
JDiver likes this.
econometrics is offline  

Thread Tools
Search this Thread
Search Engine: