What happens when AA says you have more swu available than you believe?
Apr 12, 2018, 12:03 am
#1
Original Poster
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
What happens when AA says you have more swu available than you believe?
So I had 4 swu's awarded as result of new mm status, but I have 3 reserved/confirmed - a one way and a rt. System says I have 2 left. Just used another one - agent says still shows 1 have left after new reservation. She checked that there are swu's attached to my existing reservations.
If I use another one (as it shows available) what will happen if it is a system glitch?
If I use another one (as it shows available) what will happen if it is a system glitch?
Apr 12, 2018, 5:38 am
#2
Join Date: Aug 2008
Location: South Park, Metropolis
Programs: AA LT PLT 3MM, Hilton/Marriott/SPG/Club Carlson GLD, IHG PLT
Posts: 4,608
Dont you like AA math? Most likely one SWU has not been "checked off" and still shows available. At any rate, the likely scenario is that once the system catches up, you will go negative until you earn another batch of SWU, at which time it will be deducted from your balance. Problem is that you dont know when the system will sync in. If it occurs before during your upcoming SWU travel, then maybe the upgrade might get denied, if not denied, then you will go negative.
Last edited by arollins; Apr 12, 2018 at 5:49 am
Apr 12, 2018, 9:11 am
#3
Join Date: Apr 2008
Location: TX
Programs: AA: EXP MR: Ti
Posts: 495
Dont you like AA math? Most likely one SWU has not been "checked off" and still shows available. At any rate, the likely scenario is that once the system catches up, you will go negative until you earn another batch of SWU, at which time it will be deducted from your balance. Problem is that you dont know when the system will sync in. If it occurs before during your upcoming SWU travel, then maybe the upgrade might get denied, if not denied, then you will go negative.
Apr 12, 2018, 3:16 pm
#4
Original Poster
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
Has anyone gone negative and then not earned any more swu's? (I've given up paid flights on AA after multiple millions of miles b/c of all the take aways)
Apr 12, 2018, 3:27 pm
#5
Join Date: Apr 2008
Location: TX
Programs: AA: EXP MR: Ti
Posts: 495
I have no experience with that, so I can't say either way. What would happen though is this: if you have a 5th SWU applied to a reservation (because one previously applied hadn't been deducted from your balance yet) and the system catches up before you fly that 5th reservation, they'll go in and pull your upgrade.
Apr 12, 2018, 3:31 pm
#6
Original Poster
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
Yes I understand that - but what I'm wondering is (b/c people have said sometimes it takes months) what happens if say 5 ug are used - then later they correct and you then go negative?