Aborted Takeoff - Kudos to AA
Mar 13, 2018, 11:40 am
#1
Original Poster
Join Date: May 2001
Location: Valley of the Sun, AZ, USA
Programs: AA Dirt, HHonors Silver
Posts: 495
Aborted Takeoff - Kudos to AA
I have to admit, I was impressed.
Was on flight 272 PHX-SEA yesterday. We were barreling down the runway and, at 100 knots when the engines powered down and we slammed on the brakes. Pilot gave us constant updates as to what was going on. They had a warning light (slats on the wing) and decided to abort. We pulled off the runway and the crew ran diagnostics. Could not find anything wrong, but for safety we returned to a gate. Maintenance could not find a problem either, but decided to pull the plane just to be safe. By the time we de-boarded, they already had a replacement plane lined up. They kept us well informed and seemed very organized. As a bonus, the replacement plane event had AVOD. We ended up leaving 2 hours late, which was pretty impressive given we all de-boarded, walked from gate A22 to A12, and re-boarded in under an hour.
Kudos and thank you AA - for being safe and professional and helping to ensure my daughter still has her dad around!
Was on flight 272 PHX-SEA yesterday. We were barreling down the runway and, at 100 knots when the engines powered down and we slammed on the brakes. Pilot gave us constant updates as to what was going on. They had a warning light (slats on the wing) and decided to abort. We pulled off the runway and the crew ran diagnostics. Could not find anything wrong, but for safety we returned to a gate. Maintenance could not find a problem either, but decided to pull the plane just to be safe. By the time we de-boarded, they already had a replacement plane lined up. They kept us well informed and seemed very organized. As a bonus, the replacement plane event had AVOD. We ended up leaving 2 hours late, which was pretty impressive given we all de-boarded, walked from gate A22 to A12, and re-boarded in under an hour.
Kudos and thank you AA - for being safe and professional and helping to ensure my daughter still has her dad around!
Mar 13, 2018, 12:08 pm
#2
Join Date: Sep 2012
Location: Sun Prairie, WI
Programs: AA Executive Platinum, HH Diamond, National Executive
Posts: 1,786
I have to admit, I was impressed.
Was on flight 272 PHX-SEA yesterday. We were barreling down the runway and, at 100 knots when the engines powered down and we slammed on the brakes. Pilot gave us constant updates as to what was going on. They had a warning light (slats on the wing) and decided to abort. We pulled off the runway and the crew ran diagnostics. Could not find anything wrong, but for safety we returned to a gate. Maintenance could not find a problem either, but decided to pull the plane just to be safe. By the time we de-boarded, they already had a replacement plane lined up. They kept us well informed and seemed very organized. As a bonus, the replacement plane event had AVOD. We ended up leaving 2 hours late, which was pretty impressive given we all de-boarded, walked from gate A22 to A12, and re-boarded in under an hour.
Kudos and thank you AA - for being safe and professional and helping to ensure my daughter still has her dad around!
Was on flight 272 PHX-SEA yesterday. We were barreling down the runway and, at 100 knots when the engines powered down and we slammed on the brakes. Pilot gave us constant updates as to what was going on. They had a warning light (slats on the wing) and decided to abort. We pulled off the runway and the crew ran diagnostics. Could not find anything wrong, but for safety we returned to a gate. Maintenance could not find a problem either, but decided to pull the plane just to be safe. By the time we de-boarded, they already had a replacement plane lined up. They kept us well informed and seemed very organized. As a bonus, the replacement plane event had AVOD. We ended up leaving 2 hours late, which was pretty impressive given we all de-boarded, walked from gate A22 to A12, and re-boarded in under an hour.
Kudos and thank you AA - for being safe and professional and helping to ensure my daughter still has her dad around!