AA Cancelling Flights Pre-Storm
#31
Join Date: Jun 2001
Location: New York, NY
Posts: 3,698
I'm not traveling this week so haven't been watching the weather. However, AA 4519 is an Eagle flight. Its not uncommon for Eagle flights not to show an incoming flight a day out since AA doesn't manage their aircraft. So, while I don't have any advice on weather/cancellation/change fees in your situation, I don't think the absence of an incoming flight number at this point has any impact on your decision.
#32
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
While it's fine to disregard the lack of an incoming flight, I probably wouldn't disregard the forecast. I think there's a high probability that many flights in the Northeast will be cancelled tomorrow, so if it were me trying to get back to PHL, I wouldn't rely on that flight operating tomorrow. I agree with ijgordon's advice just to cancel the trip and suck up the $200 fee. It kind of sucks, but if being in Philadelphia is the priority it's hopefully worth the cost. (Alas this isn't even really a situation where travel insurance would help since the outbound today is presumably going to operate fine.)
#33
Join Date: Jun 2010
Programs: AA EXP, Hilton Honors Gold, National Executive Elite
Posts: 406
Looks like I will cancel the trip and deal with the change fee later. Both my travel manager and direct manager said I would be crazy to take this trip if I need to be back for Thursday.
#34
Join Date: Jan 2010
Location: Houston (HOU/IAH)
Programs: WN, UA, DL, AA, Chase UR, Amex MR
Posts: 2,267
I was supposed to fly FCO-PHL-IAH on Thursday but decided to switch to FCO-LHR-IAH on BA. At first I was going to leave it but then it dawned on me that the flight to operate FCO-PHL might have issues getting out of PHL on Wednesday afternoon which would cause problems with getting out of FCO.
#35
Join Date: Jun 2010
Programs: AA EXP, Hilton Honors Gold, National Executive Elite
Posts: 406
As a follow up, I called up to change the schedule (outside the travel waiver dates), the initial agent couldn't help me, but she got a supervisor on the phone who agreed to waive the change fee and only charge for the actual fare change. I switched to worse flights (to save a few dollars) and I will actually be getting a voucher back out of this
#36
Join Date: Jan 2003
Location: SAN
Programs: DL SM, Marriot PLT, Tall guy in need of legroom
Posts: 1,478
I am supposed to fly LAX-PHL tonight, but their lovely policy is such a mess with helping a traveler out. essentially, my flight isn't cancelled (yet) so they only allow you to switch to a flight within 2 days ...so the agent allowed me to switch to LAX-PHL leaving tomorrow morning (during peak storm time hopefully) in hopes that if that flight is cancelled then I'll actually get my money back. Same deal for PHL-LAX which was scheduled to leave PHL at 8:20 PM tomorrow night....so I'm hostage about $700 here hoping for a cancellation.
seriously, what other business model can get away with this sort of trash - just hoping to not cancel or that enough pax forget....i had to remind the agent that I had luke $200 in extra charges related to Main Cabin seating etc that needed to be refudned too...I'm sure they don't refund these unless you point them out as well.
Will there ever be a fair and reasonable airline that when weather/storm strikes you just re-book (besides Southwest?)? Seems like a huge opportunity to not be a dirtbag airline but no one wants to change. Yet they advertise "travel waiver" and they "may waive fees"....classic LOL
seriously, what other business model can get away with this sort of trash - just hoping to not cancel or that enough pax forget....i had to remind the agent that I had luke $200 in extra charges related to Main Cabin seating etc that needed to be refudned too...I'm sure they don't refund these unless you point them out as well.
Will there ever be a fair and reasonable airline that when weather/storm strikes you just re-book (besides Southwest?)? Seems like a huge opportunity to not be a dirtbag airline but no one wants to change. Yet they advertise "travel waiver" and they "may waive fees"....classic LOL
#37
Join Date: Jan 2003
Location: SAN
Programs: DL SM, Marriot PLT, Tall guy in need of legroom
Posts: 1,478
I think I am about to fall victim to the concern of this thread. I am scheduled to fly to JAX today, coming back tomorrow on 4519. I absolutely need to be back tomorrow, so if my return flight will be canceled or significantly delayed, I would just cancel the entire trip and reschedule. AA4519 (for tomorrow) is not showing an incoming flight yet, so I strongly suspect it will be canceled, but it is still showing as on-time. So I don't think I can cancel without paying the massive change fee.
Any thoughts?
Any thoughts?
same boat as you as far as quick turnaround. best bet is to change flights for free to those most likely to be cancelled and then once they cancel, to get a full refund......pretty sad huh?
#38
Join Date: Feb 2009
Location: USA
Programs: Chase Sapphire Reserve, WFBF
Posts: 1,573
While Southwest has a very generous change policy during normal operations (no fee, only fare difference), during weather events they do not always perform well. Long hold times and limited alternatives due to their point-to-point system. Unless they have made recent changes, cancellation notification comes without immediate option to rebook. Much easier to recover with a hub-and-spoke system like AA (re-route through hub that is not affected by the weather).
#39
Join Date: Jan 2003
Location: SAN
Programs: DL SM, Marriot PLT, Tall guy in need of legroom
Posts: 1,478
While Southwest has a very generous change policy during normal operations (no fee, only fare difference), during weather events they do not always perform well. Long hold times and limited alternatives due to their point-to-point system. Unless they have made recent changes, cancellation notification comes without immediate option to rebook. Much easier to recover with a hub-and-spoke system like AA (re-route through hub that is not affected by the weather).
I dont disagree with you but the AA policy with waiver waivers is a sham when you read through the BS
#40
Join Date: Jan 2011
Location: New England
Programs: UA 1P, Hyatt Diamond, HH Diamond, Marriott Gold
Posts: 1,502
I actually had a not-so-great experience re flight cancellation last Friday. I was connecting at DFW, only until 2 hours prior to take off, I received a text said my flight AA2182 is cancelled. I have to spent hours on the phone to rebook myself home on Saturday. Had AA cancelled my flight early Friday morning, I would just spend an extra day at my departure point.
P.S. I notice the AA2182 on 3/7 is already cancelled. Looks like AA is much more cautious this time.
P.S. I notice the AA2182 on 3/7 is already cancelled. Looks like AA is much more cautious this time.
#41
Original Member
Original Poster
Join Date: May 1998
Location: Syracuse, NY
Programs: 1k UA, UA MM, AA EXPlat
Posts: 639
So am going SYR-ORD-MKE today. Got a travel notice yesterday about changing flights. Checked weather, looked fine for this morning. Knew plane was coming from Chicago last night. Now, I am at the airport, the flight is ready to go. However, flights to BOS, PHL, NYC--all canceled. DCA is okay. JetBlue is flying to BOS and JFK this morning--DL pulled plug on NY. My guess is that it will get worse for AA here before it get's better.
In this case, glad I didn't take the travel waiver.
In this case, glad I didn't take the travel waiver.
#44
FlyerTalk Evangelist
Join Date: Dec 2000
Location: PHL, NYC
Programs: AA PLT, DL SLV, UA SLV, MR LTT, HH DIA
Posts: 10,066
But how? Last week and this week prior to the storms I was given the option to change existing flights that fell within the dates in question for no change fee or fare difference.
#45
Join Date: Jan 2003
Location: SAN
Programs: DL SM, Marriot PLT, Tall guy in need of legroom
Posts: 1,478
because AA gives you two days to stay within when in reality, business doesn't work like that. My client isn't going to meet on Sat or Sunday. So in my case,they want to meet next Wednesday and AA wants more $$ to make that happen. So it's not really a waiver or courtesy, it looks good on paper but doesn't help many and they still make more $$$