AA charging APD on UK departures AAdvantage awards for children
Jan 29, 2018, 9:33 pm
#3
Join Date: Jan 2001
Location: Bellevue, WA - AA EXP 3MM
Posts: 2,756
You might check https://www.regulations.gov/docket?D=DOT-OST-2015-0087 . I think that's the same issue, albeit a few years ago. Thought AA promised to fix it. If AA didn't fix it, you might post details here of what you figured out.
Jan 30, 2018, 8:05 am
#4
Original Poster
Join Date: Feb 2010
Posts: 289
I phoned twice. First time I was told "Awards are different. If that's what the computer says it is, then that's what it is." Second time I phoned I was told "Call in after you make the booking and we *may* be able to refund the APD." Hence my posting here to see if others have experienced this and solved the problem.
Last edited by rrapynot; Jan 30, 2018 at 11:35 am Reason: Spelling and punctuation
Jan 30, 2018, 8:19 am
#5
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
I phoned twice. First time I was told "Awards are different. if that's what the computer says it is, then that's what it is." Second toime I phoned I was told "Call in after you make the bookign and we *may* be able to refund the APD." Hence my posting here to see if others have experienced this and solved the problem.