Booking AA Award travel on Etihad / EY - [2015-17 ARCHIVE]
Nov 3, 2017, 10:36 am
#3361
Join Date: Feb 2015
Posts: 69
FYI: I called NZ and did option 3 - aadvantage (not reservations). Someone in NZ was with me on phone (they quoted me in NZ currency). I was not routed to Trinidad.
Nov 3, 2017, 10:52 am
#3362
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
(Data Point) Called Australia CC - I got routed somewhere, no idea where to. Their English had no accent.
They were able to see IAD-AUH in J and F for January
Not able to find JFK-AUH but Etihad Guest wasnt showing it either as USA-XYZ but it was showing it as XYZ-USA-XYZ
They were able to see IAD-AUH in J and F for January
Not able to find JFK-AUH but Etihad Guest wasnt showing it either as USA-XYZ but it was showing it as XYZ-USA-XYZ
Regardless of where the agent is located, you will be quoted in the currency matching where you called. If you called the NZ number, the system knows this and you will be quoted in NZD.
Nov 3, 2017, 10:54 am
#3363
Join Date: Jul 2015
Location: MIA
Posts: 498
Deleted
I am in the US
I am in the US
Last edited by sgan317; Nov 3, 2017 at 11:10 pm Reason: Updated Info, See Below
Nov 3, 2017, 11:13 am
#3364
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
Need some advice, currently booked FLL-PHL-CDG-AUH-PER
What would you do?
15 hours in 77W F on EY, 2 hour connection between AUH-PER
13 hours in 787 F on EY but that forces me to take a 24 hour layover in AUH before connecting to PER and I wouldn't get access to the F lounge.
or (Current Option) 7 hours in AA A330 J and 7 hours in EY A380 F. 2 hour connection between AUH-PER with possible access to F lounge
What would you do?
15 hours in 77W F on EY, 2 hour connection between AUH-PER
13 hours in 787 F on EY but that forces me to take a 24 hour layover in AUH before connecting to PER and I wouldn't get access to the F lounge.
or (Current Option) 7 hours in AA A330 J and 7 hours in EY A380 F. 2 hour connection between AUH-PER with possible access to F lounge
Nov 3, 2017, 1:17 pm
#3365
Join Date: Aug 2010
Posts: 26
I booked it in First and called after 8PM EST yesterday
Nov 3, 2017, 2:29 pm
#3366
Join Date: Feb 2015
Posts: 69
Update on my F JFK-AUH rez , just got this email. Will call them soon to see why 
We were unable to process your flight reservation request. To ensure that your travel plans aren't interrupted, visit www.worldwidephones.com to locate a Reservations phone number in your area. Please refer to the above record locator when speaking to a representative.
American Airlines
We were unable to process your flight reservation request. To ensure that your travel plans aren't interrupted, visit www.worldwidephones.com to locate a Reservations phone number in your area. Please refer to the above record locator when speaking to a representative.
American Airlines
Nov 3, 2017, 2:39 pm
#3367
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Benicia, California, USA
Programs: AA PLT,AS,UA PP,J6,FB,EY,LH,SQ,HH Dmd,Hyatt Glbl,Marriott Plat,IHG Plat,Accor Gold
Posts: 10,820
Update on my F JFK-AUH rez , just got this email. Will call them soon to see why
We were unable to process your flight reservation request. To ensure that your travel plans aren't interrupted, visit www.worldwidephones.com to locate a Reservations phone number in your area. Please refer to the above record locator when speaking to a representative.
American Airlines
We were unable to process your flight reservation request. To ensure that your travel plans aren't interrupted, visit www.worldwidephones.com to locate a Reservations phone number in your area. Please refer to the above record locator when speaking to a representative.
American Airlines
Nov 3, 2017, 6:19 pm
#3368
Join Date: Dec 2005
Location: NYC Area
Programs: AA EP, United Plat, Hyatt Globalist, Bonvoy Titanium, Hilton Diamond, IHG Diamond
Posts: 150
Success!
Tried to book CMB-AUH-JFK last Sunday in J for March 2018. Tried US, NZ, and Trinidad and struck out at all of them, they could not see any availability for a 2 week stretch. Ended up putting CMB-AUH-MAD-JFK (last leg on AA) on hold Monday morning.
After reading some others’ success today, I called NZ and the agent saw availability on AUH-JFK (both flights). Had her change the on hold reservation, and then called US to book.
Just got the email that it was ticketed! So clear proof that something has changed in the last 5 days.
Tried to book CMB-AUH-JFK last Sunday in J for March 2018. Tried US, NZ, and Trinidad and struck out at all of them, they could not see any availability for a 2 week stretch. Ended up putting CMB-AUH-MAD-JFK (last leg on AA) on hold Monday morning.
After reading some others’ success today, I called NZ and the agent saw availability on AUH-JFK (both flights). Had her change the on hold reservation, and then called US to book.
Just got the email that it was ticketed! So clear proof that something has changed in the last 5 days.
Nov 3, 2017, 6:21 pm
#3369
Join Date: Dec 2011
Location: Bay area, CA
Programs: SW, AS, UA, AA, Delta, Hilton, Hyatt, Club Carlson, SPG, IHG, Choice
Posts: 183
I am seeing availability for BOM-DFW in business and then DFW to domestic journey on AA in economy.
Will I be charged for check-in baggage at DFW for domestic journey OR will they honor international allowance of Etihad since both flights are on same booking?
Will I be charged for check-in baggage at DFW for domestic journey OR will they honor international allowance of Etihad since both flights are on same booking?
Nov 3, 2017, 6:28 pm
#3370
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Benicia, California, USA
Programs: AA PLT,AS,UA PP,J6,FB,EY,LH,SQ,HH Dmd,Hyatt Glbl,Marriott Plat,IHG Plat,Accor Gold
Posts: 10,820
Success!
Tried to book CMB-AUH-JFK last Sunday in J for March 2018. Tried US, NZ, and Trinidad and struck out at all of them, they could not see any availability for a 2 week stretch. Ended up putting CMB-AUH-MAD-JFK (last leg on AA) on hold Monday morning.
After reading some others’ success today, I called NZ and the agent saw availability on AUH-JFK (both flights). Had her change the on hold reservation, and then called US to book.
Just got the email that it was ticketed! So clear proof that something has changed in the last 5 days.
Tried to book CMB-AUH-JFK last Sunday in J for March 2018. Tried US, NZ, and Trinidad and struck out at all of them, they could not see any availability for a 2 week stretch. Ended up putting CMB-AUH-MAD-JFK (last leg on AA) on hold Monday morning.
After reading some others’ success today, I called NZ and the agent saw availability on AUH-JFK (both flights). Had her change the on hold reservation, and then called US to book.
Just got the email that it was ticketed! So clear proof that something has changed in the last 5 days.
Nov 3, 2017, 6:28 pm
#3371
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
Nov 3, 2017, 6:52 pm
#3372
Join Date: Jun 2011
Posts: 102
New data point:
March 31, 2018 AUH-JFK Guest showed 2, AA Usa unable to see any, called Australia, got bumped over to the Caribbean (Trinidad) and they were able to snag 2 seats in Business. Flights are confirmed, waiting for ticketing to go through. Guest decremented and now shows zero. EY103 is the flight.
March 31, 2018 AUH-JFK Guest showed 2, AA Usa unable to see any, called Australia, got bumped over to the Caribbean (Trinidad) and they were able to snag 2 seats in Business. Flights are confirmed, waiting for ticketing to go through. Guest decremented and now shows zero. EY103 is the flight.
Nov 3, 2017, 8:03 pm
#3373
Join Date: Sep 2017
Location: EWR
Posts: 80
I was just about to start hitting no-24 month language AA mailers for a future JFK-AUH J redemption, so I'm very glad to see that there's some success coming back with the bookings.
My hypothetical plan is J for JFK -> AUH, and then to break up the return trip with a stop in Europe somewhere. Where is the best place to find routing rules? The top Google hits haven't been great so far. I'm wondering if there's something similar to the United Excursionist perk for a stopover? Or would it be best to do a different airline/alliance?
My hypothetical plan is J for JFK -> AUH, and then to break up the return trip with a stop in Europe somewhere. Where is the best place to find routing rules? The top Google hits haven't been great so far. I'm wondering if there's something similar to the United Excursionist perk for a stopover? Or would it be best to do a different airline/alliance?
Nov 3, 2017, 11:15 pm
#3374
Join Date: Jul 2015
Location: MIA
Posts: 498
(Data Point) - Update
JFK-AUH was showing up with 2 F seats via Etihad search AUH-JFK-AUH but not JFK-AUH as expected. I called AU call center 3 times and they told me they couldn't see it.
Called NZ call center 1 time and they found the availability. Currently ticket Pending. I was able to get seat assignments via Etihad too.
Etihad website updated to only 1 F available now. Still only showing via AUH-JFK-AUH.
JFK-AUH was showing up with 2 F seats via Etihad search AUH-JFK-AUH but not JFK-AUH as expected. I called AU call center 3 times and they told me they couldn't see it.
Called NZ call center 1 time and they found the availability. Currently ticket Pending. I was able to get seat assignments via Etihad too.
Etihad website updated to only 1 F available now. Still only showing via AUH-JFK-AUH.
Nov 3, 2017, 11:19 pm
#3375
Join Date: Dec 2004
Posts: 5,631
(Data Point) - Update
JFK-AUH was showing up with 2 F seats via Etihad search AUH-JFK-AUH but not JFK-AUH as expected. I called AU call center 3 times and they told me they couldn't see it.
Called NZ call center 1 time and they found the availability. Currently ticket Pending. I was able to get seat assignments via Etihad too.
My one concern is the etihad website is still showing 2 F seats.
JFK-AUH was showing up with 2 F seats via Etihad search AUH-JFK-AUH but not JFK-AUH as expected. I called AU call center 3 times and they told me they couldn't see it.
Called NZ call center 1 time and they found the availability. Currently ticket Pending. I was able to get seat assignments via Etihad too.
My one concern is the etihad website is still showing 2 F seats.
If EY allowed seat assignments, the booking is is real and what the website is showing shouldn't matter.
