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Booking AA Award travel on Etihad / EY - [2015-17 ARCHIVE]

Booking AA Award travel on Etihad / EY - [2015-17 ARCHIVE]

Old Oct 11, 17, 5:57 pm
  #3256  
 
Join Date: Jun 2011
Posts: 794
AUH-JFK - 0 business or F close in. Doesn't matter what etihad shows.
AUH-ORD - 0 J on Oct 13 even when it's showing 3 Guest Business.
0 J on Oct 16 when showing 1 Guest Business
2 J on Oct 17 when showing 4 Guest Business

Blocking seems to be coming from Etihad.
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Old Oct 11, 17, 6:27 pm
  #3257  
 
Join Date: Jul 2011
Location: North America
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Just this week I was able to book non-USA EY premium awards without issue. I went by the availability I saw on ExpertFlyer and the US-AA rep had no issues finding the same availability. EY clearly doesn't want partners redeeming miles on their JFK route, that's for sure.
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Old Oct 11, 17, 7:07 pm
  #3258  
 
Join Date: Sep 2011
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Originally Posted by CodeAdam10 View Post
Just this week I was able to book non-USA EY premium awards without issue. I went by the availability I saw on ExpertFlyer and the US-AA rep had no issues finding the same availability. EY clearly doesn't want partners redeeming miles on their JFK route, that's for sure.
And yet our AUH-JFK segment last week was half-empty, which has been the case every time.
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Old Oct 11, 17, 10:36 pm
  #3259  
 
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Data point. Managed to find and book J AUH-LAX for Jan first week. Had a cousin call in with his CK status.
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Old Oct 12, 17, 10:14 am
  #3260  
 
Join Date: Jun 2012
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Originally Posted by CodeAdam10 View Post
Just this week I was able to book non-USA EY premium awards without issue. I went by the availability I saw on ExpertFlyer and the US-AA rep had no issues finding the same availability. EY clearly doesn't want partners redeeming miles on their JFK route, that's for sure.
add IAD to that too. They can't find anything from there too.
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Old Oct 12, 17, 10:18 am
  #3261  
 
Join Date: Feb 2002
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It appears they are doing POS (point of sale) blocking from North America/South America/Asia/Australia/Europe for seats 30 days out into and out of NA. ANA also cannot pull up availability from Japan either so it isn't exclusive to AA.

Maybe more success if there is a middle east call center as they likely cannot block that. I'm just not sure if AA has one.
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Old Oct 12, 17, 10:43 am
  #3262  
 
Join Date: Sep 2012
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It's unfortunate EY is making this change to availability. I'm really glad I flew the Apartment in February. My wife and I were going from AUH-LAX and I considered flying in F direct to LAX on 777, but now I'm glad we did AUH-JFK-LAX instead or else we might have never been able to do it.
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Old Oct 12, 17, 10:58 am
  #3263  
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Originally Posted by knit-in View Post
Data point. Managed to find and book J AUH-LAX for Jan first week. Had a cousin call in with his CK status.
Thanks for this info. AFAIK, it's unique in recent experience. Any other CKs out there who've had such success or could call to try to duplicate?
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Old Oct 12, 17, 7:10 pm
  #3264  
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Originally Posted by Thunderroad View Post
Thanks for this info. AFAIK, it's unique in recent experience. Any other CKs out there who've had such success or could call to try to duplicate?
To the extent that availability exists for one agent vs. another (and that's less and less the case-- it _was_ the case when S.Pacific agents were able to see availability that most N.American agents couldn't, but this new wrinkle is more restrictive than that) that's a result of their pseudo-city sign-in, so CK/EP agent vs non-CK/EP agent really shouldn't have any real bearing there.
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Old Oct 12, 17, 8:08 pm
  #3265  
 
Join Date: Jun 2011
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Originally Posted by knit-in View Post
Data point. Managed to find and book J AUH-LAX for Jan first week. Had a cousin call in with his CK status.
This is definitely a new wrinkle. Seems to me that this indicates that this is a AA block -- to only be cleared for CK customers?
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Old Oct 12, 17, 8:25 pm
  #3266  
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Originally Posted by ravi100 View Post
This is definitely a new wrinkle. Seems to me that this indicates that this is a AA block -- to only be cleared for CK customers?
Definitely not, no.
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Old Oct 12, 17, 9:02 pm
  #3267  
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Originally Posted by ravi100 View Post
This is definitely a new wrinkle. Seems to me that this indicates that this is a AA block -- to only be cleared for CK customers?
Originally Posted by JonNYC View Post
Definitely not, no.
Please tell us more...
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Old Oct 12, 17, 10:16 pm
  #3268  
 
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Originally Posted by Thunderroad View Post
Please tell us more...
Read JonNYC's second most recent post carefully. The term "pseudo city sign-in" is key.
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Old Oct 12, 17, 10:41 pm
  #3269  
 
Join Date: Dec 2004
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Originally Posted by JonNYC View Post
To the extent that availability exists for one agent vs. another (and that's less and less the case-- it _was_ the case when S.Pacific agents were able to see availability that most N.American agents couldn't, but this new wrinkle is more restrictive than that) that's a result of their pseudo-city sign-in, so CK/EP agent vs non-CK/EP agent really shouldn't have any real bearing there.
Maybe there is a secret location where EY awards are bookable, such that only CK agents are told how to sign in? Just sayin'.

Anyway, probably not a good idea to take any single report of success too seriously.
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Old Oct 12, 17, 11:04 pm
  #3270  
 
Join Date: May 2006
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Originally Posted by flyingmusicianlax View Post
Read JonNYC's second most recent post carefully. The term "pseudo city sign-in" is key.
Which is a Sabre thing. I wonder if this is related to the switch to QIK instead of the full Sabre access that agents used to have.
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