Booking AA Award travel on Etihad / EY - [2015-17 ARCHIVE]
Oct 5, 2016, 2:32 pm
#2116
Suspended
Join Date: Sep 2013
Programs: DL DM, AA Plat, Hertz Pres. Club. SPG Gold
Posts: 574
When I search the Etihad Guest website for individual availability on 11/24 MLE-AUH for 2 in J it's available in 'EithadGuest'. When I search for 2 J seats on 11/25 connecting to AUH-JFK for the 3:30am (EY 103) it shows no 'Etihad Guest.'
However, when I search MLE-JFK for 2 in J on 11/24 it shows 'EtihadGuest' as available for those exact same flights. Called AA Australia, but agent says that EY103 (AUH-JFK) isn't available. Is it because the agent was searching the segments individually as opposed to together MLE-JFK?
Any way to book this?
However, when I search MLE-JFK for 2 in J on 11/24 it shows 'EtihadGuest' as available for those exact same flights. Called AA Australia, but agent says that EY103 (AUH-JFK) isn't available. Is it because the agent was searching the segments individually as opposed to together MLE-JFK?
Any way to book this?
Oct 5, 2016, 2:56 pm
#2117
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,574
When I search the Etihad Guest website for individual availability on 11/24 MLE-AUH for 2 in J it's available in 'EithadGuest'. When I search for 2 J seats on 11/25 connecting to AUH-JFK for the 3:30am (EY 103) it shows no 'Etihad Guest.'
However, when I search MLE-JFK for 2 in J on 11/24 it shows 'EtihadGuest' as available for those exact same flights. Called AA Australia, but agent says that EY103 (AUH-JFK) isn't available. Is it because the agent was searching the segments individually as opposed to together MLE-JFK?
Any way to book this?
However, when I search MLE-JFK for 2 in J on 11/24 it shows 'EtihadGuest' as available for those exact same flights. Called AA Australia, but agent says that EY103 (AUH-JFK) isn't available. Is it because the agent was searching the segments individually as opposed to together MLE-JFK?
Any way to book this?
Oct 9, 2016, 12:22 am
#2118
Join Date: Apr 2007
Posts: 1,857
After checking every day for the past couple months, I finally found the space I was looking for. Or so I thought.
I'm looking for JFK-BOM. I got much, much better availability searching BOM-JFK-BOM (per the wiki). My date came available (2 Guest Business seats, and I only need 1). Called AA USA, and they couldn't see it. Called AA Australia, and they couldn't see it. Called AA NZ, and their number appears to not be working (just rings forever). Called AA Australia again, using the above tip about not booking by segment. They still can't see it.
I even had the US agent try looking for availability RT BOM-JFK-BOM (he was pretty excited about possibly learning a new trick), but no go.
I searched again on Etihad's site to make sure it hadn't been snatched up or something, but it's still there. Any clue what I'm doing wrong, or if my luck is just bad?
Sounds like we're in the same situation. Did you end up getting this booked? If so, how?
I'm looking for JFK-BOM. I got much, much better availability searching BOM-JFK-BOM (per the wiki). My date came available (2 Guest Business seats, and I only need 1). Called AA USA, and they couldn't see it. Called AA Australia, and they couldn't see it. Called AA NZ, and their number appears to not be working (just rings forever). Called AA Australia again, using the above tip about not booking by segment. They still can't see it.
I even had the US agent try looking for availability RT BOM-JFK-BOM (he was pretty excited about possibly learning a new trick), but no go.
I searched again on Etihad's site to make sure it hadn't been snatched up or something, but it's still there. Any clue what I'm doing wrong, or if my luck is just bad?
My experience was that AUH-JFK is much easier to find and book than the reverse. Also best to search for that leg individually since a two-cabin aircraft on XXX-AUH will return no availability on the whole thing when searching. AUS, US, and NZ call centers were unable to see JFK-AUH when I called even though it was showing when searching for AUH-JFK-AUH.
Last edited by bobert24; Oct 9, 2016 at 12:37 am
Oct 9, 2016, 1:52 am
#2119
Join Date: Sep 2010
Posts: 1,900
Flying F tonight, tomorrow. AUH to JFK. AA gave me a 12 hour layover on jfk after my other flight was cancelled, are we allowed to use the F lounge upon landing?
Oct 9, 2016, 9:21 am
#2120
Join Date: Feb 2010
Posts: 642
You aren't entitled to access to AA lounges since EY is not a oneWorld member. Unsure about EY lounge.
Oct 9, 2016, 9:33 am
#2121
Join Date: Jan 2002
Location: DCA/IAD/WAS
Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P
Posts: 2,138
Oct 9, 2016, 11:49 am
#2122
Join Date: Dec 2015
Posts: 623
After checking every day for the past couple months, I finally found the space I was looking for. Or so I thought.
I'm looking for JFK-BOM. I got much, much better availability searching BOM-JFK-BOM (per the wiki). My date came available (2 Guest Business seats, and I only need 1). Called AA USA, and they couldn't see it. Called AA Australia, and they couldn't see it. Called AA NZ, and their number appears to not be working (just rings forever). Called AA Australia again, using the above tip about not booking by segment. They still can't see it.
I even had the US agent try looking for availability RT BOM-JFK-BOM (he was pretty excited about possibly learning a new trick), but no go.
I searched again on Etihad's site to make sure it hadn't been snatched up or something, but it's still there. Any clue what I'm doing wrong, or if my luck is just bad?
Sounds like we're in the same situation. Did you end up getting this booked? If so, how?
I'm looking for JFK-BOM. I got much, much better availability searching BOM-JFK-BOM (per the wiki). My date came available (2 Guest Business seats, and I only need 1). Called AA USA, and they couldn't see it. Called AA Australia, and they couldn't see it. Called AA NZ, and their number appears to not be working (just rings forever). Called AA Australia again, using the above tip about not booking by segment. They still can't see it.
I even had the US agent try looking for availability RT BOM-JFK-BOM (he was pretty excited about possibly learning a new trick), but no go.
I searched again on Etihad's site to make sure it hadn't been snatched up or something, but it's still there. Any clue what I'm doing wrong, or if my luck is just bad?
Sounds like we're in the same situation. Did you end up getting this booked? If so, how?
I'm assuming the vast majority of us are doing this because we want to experience the apartment and my advice would be to fly EY/QR in whatever cabin you want on the outbound from somewhere other than JFK and then EY F on the return to JFK. Plan ahead and the space into JFK is wide open.
Oct 9, 2016, 11:43 pm
#2123
Join Date: Feb 2001
Location: London
Programs: AA EXP, SPG Plt
Posts: 2,607
I'm a bit surprised that they hasn't been a report of anyone booking LHR-MLE-AUH or DUB-MLE-AUH since AUH/MLE moved into individual zones in early May, some 5 months ago. I wonder does it suggest that anyone that tried was told it was 2 awards, which would confirm that AA does not have an exception for the MLE-AUH sement when starting from Europe ?
Last edited by BobbySteel; Oct 9, 2016 at 11:49 pm
Oct 10, 2016, 3:23 am
#2124
Join Date: Mar 2011
Location: Tyrone,EU
Programs: Avios Hunter
Posts: 2,811
Oct 10, 2016, 9:27 am
#2125
Join Date: Oct 2016
Posts: 1
We've been PM'ing but thought I would update here as well. I was looking for F, not J, but it's pretty clear Etihad is severely limiting this space, if not blocking it completely ex-JFK. Also important to note this is the case for Etihad's own program. You are going to have a nearly impossible time booking JFK-AUH in F. This isn't an Etihad-AA issue it's an Etihad ex-JFK issue.
I'm assuming the vast majority of us are doing this because we want to experience the apartment and my advice would be to fly EY/QR in whatever cabin you want on the outbound from somewhere other than JFK and then EY F on the return to JFK. Plan ahead and the space into JFK is wide open.
I'm assuming the vast majority of us are doing this because we want to experience the apartment and my advice would be to fly EY/QR in whatever cabin you want on the outbound from somewhere other than JFK and then EY F on the return to JFK. Plan ahead and the space into JFK is wide open.
I'm having the same issue but I'm trying to just book to AUH. Etihad site does show availability when I do Auh-jfk-Auh but when I call every call center they can't see the same for apartments only for 77w. I guess Etihad is purposely blocking that spot :-/ Anyone found a workaround this?
Oct 10, 2016, 1:45 pm
#2126
Join Date: Feb 2001
Location: London
Programs: AA EXP, SPG Plt
Posts: 2,607
Oct 10, 2016, 7:39 pm
#2127
Join Date: Sep 2010
Posts: 1,900
Update...
EY lounge in JFK was closed but you do get access when it opens, so long as you stay in the terminal.
I went to the AA Flagship Lounge and the lady refused to give me access with an Etihad boarding pass.
Even though it said F JFK -> LAX.
AA is so wildly inconsistent.
The experience in the F apartment was great, but service was a tad bit below CX First (only in 1a/2a seats though).
EY lounge in JFK was closed but you do get access when it opens, so long as you stay in the terminal.
I went to the AA Flagship Lounge and the lady refused to give me access with an Etihad boarding pass.
Even though it said F JFK -> LAX.
AA is so wildly inconsistent.
The experience in the F apartment was great, but service was a tad bit below CX First (only in 1a/2a seats though).
Oct 11, 2016, 6:02 am
#2128
Join Date: Mar 2011
Location: Tyrone,EU
Programs: Avios Hunter
Posts: 2,811
I've done the AUH-MLE return a couple of times in the last year. Both times, there were flying 2 class only. I did see some reports that this might be switching to 3 class. Interesting to see that's the case, and that awards are available.
Off-topic for this thread, but dissapointing to see that EY are still gouging $250 "carrier surcharge" on this route in biz/first on their own awards.
Off-topic for this thread, but dissapointing to see that EY are still gouging $250 "carrier surcharge" on this route in biz/first on their own awards.
Last edited by tangey; Oct 11, 2016 at 6:08 am
Oct 11, 2016, 6:12 am
#2129
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver • DEN-APA
Programs: AF Platinum, EK Gold, AA EXP, UA 1K, Hyatt Globalist
Posts: 21,596
Yesterday, DFW-based pmAA EXP agent was able to see and book an April AUH-LHR A380 flight in First (Apartments), part of an AUH-LHR-LAX ticket.
Oct 11, 2016, 2:02 pm
#2130
Join Date: Jan 2002
Location: Dallas, TX, USA
Programs: AA EXP, HH Gold, Hyatt Globalist, IC Plat, SPG Gold
Posts: 961
Yesterday, After seeing availability on EY site, I called to change the date for HYD(biz)-AUH(F Apt)-LHR itinerary.
EXP agent was able to see the availability on AUH-LHR segment in F Suites but no business award on HYD-AUH segment. I called Australia number from the wiki and the agent there saw availability on both segments and changed my award.
EXP agent was able to see the availability on AUH-LHR segment in F Suites but no business award on HYD-AUH segment. I called Australia number from the wiki and the agent there saw availability on both segments and changed my award.