Last edit by: coolcoil
HELP DESK: Lounge Access, Access Rules. Will I Have Lounge Access? (2018)
Please read this wiki carefully; some fine nuances exist.
Please read this wiki carefully; some fine nuances exist.
PLEASE DO NOT ALTER THE CONTENT OF THIS MODERATOR NOTE
The Lounge Access Help Desk
To assist members with questions about Lounge Access Rules that they have not been able to answer on their own using the above resources, the AA Moderator team has decided to institute this thread, the third in a series of "Help Desk" threads. N.B.: If you have questions about physical access to a specific lounge (e.g., airside vs. landside, different terminal, etc.), please search for and post to the appropriate specific thread for that lounge.
New threads on this topic will be merged into this one and bumped by the moderators as necessary. As such, we do not expect that this thread will develop into a searchable database, but that it will nonetheless provide a valuable resource to members. As well, we may shed / pare down posts from time to time to a trailing thread or similar device.
Our goal is to provide a place where members can feel welcome to post such questions and expect helpful, accurate responses. In this way, we hope to accommodate the needs and desires of both new and veteran members - those who aren't sure they are interpreting the available resources correctly can ask for help without fear of snarky-appearing responses; those who do not wish to participate in such threads are invited and, indeed, encouraged, to ignore this thread.
Please be forewarned: This thread will be subject to heavy moderation. Posts that are incorrect will be subject to deletion without notice - DO NOT POST answers unless you are 100% sure your answer is complete and correct. Posts that are unhelpful or off-topic will also be subject to deletion without notice - DO NOT POST unless you can be friendly, helpful, concise, and salient.
Finally, a few guidelines for members posting queries to this thread:
- Please DO make an effort to review the listed resources before posting here.
- Please DO try to give as much information as possible, including your entire itinerary, with carrier for each segment and codeshares and stopovers clearly designated, your class of service and fare class purchased, whether or not you have Admirals Club or Qantas Club membership, a Citi AAdvantage Executive card (which includes full Admirals Club membership), and the number of guests and your family relationship with them, if any.
- Please DO understand it could take some time for answers (especially on holidays and weekends.)
- Please DO thank helpful members volunteering to reply to your questions.
- Please DO understand it could take some time for answers (especially on holidays and weekends.)
- Please DO try to give as much information as possible, including your entire itinerary, with carrier for each segment and codeshares and stopovers clearly designated, your class of service and fare class purchased, whether or not you have Admirals Club or Qantas Club membership, a Citi AAdvantage Executive card (which includes full Admirals Club membership), and the number of guests and your family relationship with them, if any.
Note: Members interested in arranging AA lounge meet-ups or offer guesting in should use this thread: Admirals Club / Flagship Lounge Meet Up & Guest Offer (master thread)
Also see the future changes in lounges and access: Admirals Club and Flagship Lounge Changes, Renovations & Additions
Sincerely,
The American Airlines AAdvantage forum Moderator Team
(Help Desk established by dstan)
=================end mod note===================
The kduarte Lounge Access tool page is unavailable
Help Desk: Lounge Access Rules / Will I Have Lounge Access?
Lounge Access can be obtained in a number of ways during travel on AA and its oneworld partner airlines. These include purchasing an Admirals Club one day pass, or via Citi AAdvantage Executive MasterCard (including, as of Dec 2015, authorized card users), reciprocity agreements with other airlines, traveling on certain transcon flights in F or J, or traveling internationally with Platinum (oneworld Sapphire) or Executive Platinum (oneworld Emerald) status or in F or J classes of service - except if flying solely within North America inc,Using destinations other than MEX or the Caribbean. The last is often the greatest source of confusion, despite lounge access rules being described clearly on aa.com. Threads about these are linked to in the American Airlines LOUNGE DASHBOARD thread.
Admirals Club members paid or Executive cardholder members) are entitled guests as follows:
Up to two guests or household members (spouse, domestic partner and/or children under the age of 18) may accompany the member.
For AA status-based access (PLT, PlatPro or EXP),* passengers must: (1) be traveling on an international itinerary (Europe, Asia, Central and South America, and Mexico City, excluding the Caribbean and other destinations in North America (other than on certain three class transcontinental flights) including other destinations in Mexico, and (2) have an onward flight on a oneworld airline marketed and operated flight on the same day. PLT and PPRO members are eligible for access to all oneworld Business Class lounges, now including Flagship Lounges, including Admirals Clubs; EXP members are also eligible for access to all oneworld First Class lounges, including Flagship Lounges.
Lounges operated by third parties or premium lunges operating outside of oneworld rules (e.g. BA Concorde Room, Qatar Al Safwa or Al Mourjan lounges) may be excluded, and all may may refuse admittance if they claim they are crowded. There are other exceptions.
*Non-AA oneworld Sapphire and Emerald elites are not subject to rule #1 above.
Emerald / EP on CX JFK-YVR are not subject to AA limitations and are issued Flagship Lounge invitations for use at JFK.
Another confusing rule relates to transcontinental access. From member FriendlySkies:
Traveling on a Non-Stop Transcontinental* Flight? http://www.aa.com/i18n/utility/trans-con-access.jsp
More changes:
If you are traveling in the First or Business class cabin (on flights sold as three classes) in one of the following non-stop markets, we welcome you to visit the lounge as indicated below.
More changes:
If you are traveling in the First or Business class cabin (on flights sold as three classes) in one of the following non-stop markets, we welcome you to visit the lounge as indicated below.
The following exceptions apply:
First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and MIA-LAX (and vice-versa) are eligible for lounge access. one world lounge access page - link
First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and MIA-LAX (and vice-versa) are eligible for lounge access. one world lounge access page - link
Important Note: Though this announcement excluded Northern South America and Central America, those travelling to or from those destinations in J/F or whom hold OWE or OWS, including AA elites, do indeed have access to the Flagship Lounge. See the link below for Flagship Lounge access rules for details.
In the Flagship Dining subsection, they state:
Beginning in early 2017, the Flagship Dining experience will be available in select cities with 3-class service:
● Dallas/Fort Worth (DFW)
● New York (JFK)
● Miami (MIA)
● Los Angeles (LAX)
First Class customers on Americans 3-class international and transcontinental flights will have exclusive access to Flagship Dining in 2017
● Dallas/Fort Worth (DFW)
● New York (JFK)
● Miami (MIA)
● Los Angeles (LAX)
First Class customers on Americans 3-class international and transcontinental flights will have exclusive access to Flagship Dining in 2017
Flagship Lounges (JFK, LAX, LHR and ORD) offer extended beverages and upscale snack services as well. See below for link.
NOTE: Some Lounges and Clubs are undergoing refurbishment.
Citi Prestige MasterCard holder Admirals Club access ended July 23, 2017.
American Express Platinum cardholder Admirals Club access ended 21 March 2014.
NOTE: It has been verified more airports are allowing multiple terminal access on one's day of departure. LAX has been one since mid-2014.
Admirals Club access is granted the day of flight for statusholders flyingone world and those flying F or J, or the following day at the first port of arrival if flying overnight and arriving by 0600.
Airports requiring Lounge users have a same day departure boarding pass include BOG, CCS, CDG, GIG, GRU, LHR, MEX, NRT, SCL, YYZ.
N.B. Qantas Lounges and Clubs require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. They also require AAdvantage members be traveling on a departing AA marketed flight.
Please see the following resources for full details on Lounge Access Rules: (and see below)
. . . ● AA.com: Lounge Access Rules
. . . ● AA.com: American Airlines Flagship Lounge Access Rules
Beginning later in 2017: https://www.aa.com/i18n/travel-info/...ge-updates.jsp opens Flagship access to many more pax.
. . . ● AA.com: Reimaging our lounges
. . . ● AA.com: Admirals Club Membership Guide in a downloadable PDF format.
. . . ● oneworld.com: Lounge Access Rules and Search Tool
. . . ● Wiki: Lounges
. . . ● FT: American Airlines LOUNGE DASHBOARD
For various threads on membership, access by status, transcon service, class of service, Flagship lounge access, lounges directory with links to specific lounge threads, Club member access to partner lounges, recipripocity agreements, etc.
. . . ● Last year's thread:https://www.flyertalk.com/forum/amer...es-2017-a.html
ARCHIVE: 2018 HELP DESK: Will I Have Lounge Access? Which, Access, Rules
#601
Join Date: Feb 2010
Location: London / Los Angeles
Programs: Hilton Diamond, IHG Diamond Ambassador, Marriott Platinum, Hyatt Globalist, BA Silver
Posts: 1,626
EDIT: Just looked it up. Looks like a no go for this situation?
- Connecting between oneworld marketed and operated flights:
- First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when travelling between an international long haul (a oneworld international long haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 hours) and an international short haul or domestic flight (and vice-versa).
The following exceptions apply:
- First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX and JFK-SFO (and vice-versa) are eligible for lounge access.
#602
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,278
#603
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Matre-plongeur des Muccis
Posts: 62,948
I am flying into ORD in Iberia Business (presume T5) and then flying out later that day in American First to LAX from Terminal 3. Will I be able to access Admirals Club in T3 with the Iberia business class boarding pass? The tickets were booked separately and the Iberia flight booked directly through Iberia. I do not have status.
I have a long 8 hour laylower. If Admirals Club is not possible, can I use the T5 BA lounge on arrival/connecting?
I have a long 8 hour laylower. If Admirals Club is not possible, can I use the T5 BA lounge on arrival/connecting?
As youre arriving in Business class on a oneworld carrier operated qualifying (transatlantic) flight, and you are connecting the same day (by 6 a.m. the next morning), you will be able to access the Admirals Club or Flagship Lounge.
You may be asked for your incoming and outgoing boarding passes to show you meet the access criteria. The lounge staff are very likely to know this is a qualified access, but if for some reason you get denied by someone who is ignorant of the rules, please ask for a supervisor.
#604
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,393
I have benefited from this rule several times over the last couple years at various AAdmirals Clubs and Flagship lounges - connecting off BA onto domestic AA flights. I've even had double connections (for example arriving JFK flying to DCA and then to the final destination) and lounge access has been provided with no issues at both JFK and DCA. Just show the inbound TATL boarding pass. This has applied regardless of the class of service for any of the domestic connecting flights (some have been in F, some in coach).
#605
Join Date: Mar 2010
Location: PHL
Programs: AA Executive Platinum; Hilton Diamond
Posts: 2,655
I recently had a query about guest access to the Heathrow T3 arrivals lounge. We flew in Business and we are here now and have a definitive answer. EXP (OWE) is allowed access, even if in economy, but no guest or companion may enter. I know I took my wife in with me once before. They told me that "years ago" you could bring a guest but no longer. And you cannot pay to enter either.
#606
Join Date: Jun 2015
Location: New York
Programs: AA, CX, Hyatt, Marriott
Posts: 1,484
I recently had a query about guest access to the Heathrow T3 arrivals lounge. We flew in Business and we are here now and have a definitive answer. EXP (OWE) is allowed access, even if in economy, but no guest or companion may enter. I know I took my wife in with me once before. They told me that "years ago" you could bring a guest but no longer. And you cannot pay to enter either.
See full wiki here: https://www.flyertalk.com/forum/amer...er-thread.html
Last edited by andersonCooper; Oct 20, 2018 at 7:10 am
#607
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Matre-plongeur des Muccis
Posts: 62,948
I recently had a query about guest access to the Heathrow T3 arrivals lounge. We flew in Business and we are here now and have a definitive answer. EXP (OWE) is allowed access, even if in economy, but no guest or companion may enter. I know I took my wife in with me once before. They told me that "years ago" you could bring a guest but no longer. And you cannot pay to enter either.
You used to be able to pay for access, but the price plus VAT was ludicrous.
#608
Join Date: May 2009
Location: Kent, UK
Posts: 47
Lhr > mia > mco
Hi,
Were flying LHR -> MCO with a layover at MIA in both directions. The transatlantic flights are BA business (Club World) and MIA to/from MCO is AA domestic first (on a 2-class plane). Im familiar with the LHR lounges but have some questions about MIA and MCO:
- what lounge(s) will we have access to at MIA on the way out?
- what lounge(s) will we have access to at MCO on the way back?
- what lounge(s) will we have access to at MIA on the way back?
Thank you!
Were flying LHR -> MCO with a layover at MIA in both directions. The transatlantic flights are BA business (Club World) and MIA to/from MCO is AA domestic first (on a 2-class plane). Im familiar with the LHR lounges but have some questions about MIA and MCO:
- what lounge(s) will we have access to at MIA on the way out?
- what lounge(s) will we have access to at MCO on the way back?
- what lounge(s) will we have access to at MIA on the way back?
Thank you!
#609
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,278
Hi,
Were flying LHR -> MCO with a layover at MIA in both directions. The transatlantic flights are BA business (Club World) and MIA to/from MCO is AA domestic first (on a 2-class plane). Im familiar with the LHR lounges but have some questions about MIA and MCO:
- what lounge(s) will we have access to at MIA on the way out?
- what lounge(s) will we have access to at MCO on the way back?
- what lounge(s) will we have access to at MIA on the way back?
Thank you!
Were flying LHR -> MCO with a layover at MIA in both directions. The transatlantic flights are BA business (Club World) and MIA to/from MCO is AA domestic first (on a 2-class plane). Im familiar with the LHR lounges but have some questions about MIA and MCO:
- what lounge(s) will we have access to at MIA on the way out?
- what lounge(s) will we have access to at MCO on the way back?
- what lounge(s) will we have access to at MIA on the way back?
Thank you!
There is also the "Premium Lounge" at MIA in terminal E, but there is nothing premium about it (it's a dump compared to the FL). This is technically the lounge that BA uses though and is closer to the BA gates in E.
#610
Join Date: May 2013
Location: MAD
Programs: IB+, BAEC
Posts: 3,096
Hi,
Were flying LHR -> MCO with a layover at MIA in both directions. The transatlantic flights are BA business (Club World) and MIA to/from MCO is AA domestic first (on a 2-class plane). Im familiar with the LHR lounges but have some questions about MIA and MCO:
- what lounge(s) will we have access to at MIA on the way out?
- what lounge(s) will we have access to at MCO on the way back?
- what lounge(s) will we have access to at MIA on the way back?
Thank you!
Were flying LHR -> MCO with a layover at MIA in both directions. The transatlantic flights are BA business (Club World) and MIA to/from MCO is AA domestic first (on a 2-class plane). Im familiar with the LHR lounges but have some questions about MIA and MCO:
- what lounge(s) will we have access to at MIA on the way out?
- what lounge(s) will we have access to at MCO on the way back?
- what lounge(s) will we have access to at MIA on the way back?
Thank you!
You would also have Admirals Club access in Orlando.
#611
Join Date: Jun 2016
Programs: DL DM, Marriott Titanium, Hyatt Explorist
Posts: 150
General admirals club membership question: If I hold an Admirals Club membership and am flying as a non-revenue passenger holding a same day standby boarding pass, will I be admitted? The website only references a same day boarding pass but does not differentiate between a confirmed seat vs standby.
#612
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Matre-plongeur des Muccis
Posts: 62,948
General admirals club membership question: If I hold an Admirals Club membership and am flying as a non-revenue passenger holding a same day standby boarding pass, will I be admitted? The website only references a same day boarding pass but does not differentiate between a confirmed seat vs standby.
As of November 2019, you’ll have to have a boarding pass for the same day on AA, AS or a one world airline, even if you have Club membership.
#613
Join Date: Feb 2010
Location: London / Los Angeles
Programs: Hilton Diamond, IHG Diamond Ambassador, Marriott Platinum, Hyatt Globalist, BA Silver
Posts: 1,626
As others have confirmed, you will have lounge access.
I have benefited from this rule several times over the last couple years at various AAdmirals Clubs and Flagship lounges - connecting off BA onto domestic AA flights. I've even had double connections (for example arriving JFK flying to DCA and then to the final destination) and lounge access has been provided with no issues at both JFK and DCA. Just show the inbound TATL boarding pass. This has applied regardless of the class of service for any of the domestic connecting flights (some have been in F, some in coach).
I have benefited from this rule several times over the last couple years at various AAdmirals Clubs and Flagship lounges - connecting off BA onto domestic AA flights. I've even had double connections (for example arriving JFK flying to DCA and then to the final destination) and lounge access has been provided with no issues at both JFK and DCA. Just show the inbound TATL boarding pass. This has applied regardless of the class of service for any of the domestic connecting flights (some have been in F, some in coach).
#614
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,278
Awesome, thanks. Side question, does connecting from an IB business class flight onto an AA domestic flight on a separate ticket allow you to get a free bag on the domestic AA flight? I don't think checking the bag through is possible because bags have to be pciekd up and re-checked for customs purposes?
If yes, then they will tag your bag to your final destination, you will still have to pick it up at your port of entry in to the US, but after customs you simply drop it off at the re-check belt and head to your next flight. No additional baggage fees will be due.
If no, then you will have to check in again for your AA flight and pay any bag fees that are due.
#615
Join Date: Jun 2015
Location: New York
Programs: AA, CX, Hyatt, Marriott
Posts: 1,484
Awesome, thanks. Side question, does connecting from an IB business class flight onto an AA domestic flight on a separate ticket allow you to get a free bag on the domestic AA flight? I don't think checking the bag through is possible because bags have to be pciekd up and re-checked for customs purposes?