Jan 1, 2018, 2:40 pm
Last edit by: coolcoil
HELP DESK: Lounge Access, Access Rules. Will I Have Lounge Access? (2018)
Please read this wiki carefully; some fine nuances exist.
Please read this wiki carefully; some fine nuances exist.
PLEASE DO NOT ALTER THE CONTENT OF THIS MODERATOR NOTE
The Lounge Access Help Desk
To assist members with questions about Lounge Access Rules that they have not been able to answer on their own using the above resources, the AA Moderator team has decided to institute this thread, the third in a series of "Help Desk" threads. N.B.: If you have questions about physical access to a specific lounge (e.g., airside vs. landside, different terminal, etc.), please search for and post to the appropriate specific thread for that lounge.
New threads on this topic will be merged into this one and bumped by the moderators as necessary. As such, we do not expect that this thread will develop into a searchable database, but that it will nonetheless provide a valuable resource to members. As well, we may shed / pare down posts from time to time to a trailing thread or similar device.
Our goal is to provide a place where members can feel welcome to post such questions and expect helpful, accurate responses. In this way, we hope to accommodate the needs and desires of both new and veteran members - those who aren't sure they are interpreting the available resources correctly can ask for help without fear of snarky-appearing responses; those who do not wish to participate in such threads are invited and, indeed, encouraged, to ignore this thread.
Please be forewarned: This thread will be subject to heavy moderation. Posts that are incorrect will be subject to deletion without notice - DO NOT POST answers unless you are 100% sure your answer is complete and correct. Posts that are unhelpful or off-topic will also be subject to deletion without notice - DO NOT POST unless you can be friendly, helpful, concise, and salient.
Finally, a few guidelines for members posting queries to this thread:
- Please DO make an effort to review the listed resources before posting here.
- Please DO try to give as much information as possible, including your entire itinerary, with carrier for each segment and codeshares and stopovers clearly designated, your class of service and fare class purchased, whether or not you have Admirals Club or Qantas Club membership, a Citi AAdvantage Executive card (which includes full Admirals Club membership), and the number of guests and your family relationship with them, if any.
- Please DO understand it could take some time for answers (especially on holidays and weekends.)
- Please DO thank helpful members volunteering to reply to your questions.
- Please DO understand it could take some time for answers (especially on holidays and weekends.)
- Please DO try to give as much information as possible, including your entire itinerary, with carrier for each segment and codeshares and stopovers clearly designated, your class of service and fare class purchased, whether or not you have Admirals Club or Qantas Club membership, a Citi AAdvantage Executive card (which includes full Admirals Club membership), and the number of guests and your family relationship with them, if any.
Note: Members interested in arranging AA lounge meet-ups or offer guesting in should use this thread: Admirals Club / Flagship Lounge Meet Up & Guest Offer (master thread)
Also see the future changes in lounges and access: Admirals Club and Flagship Lounge Changes, Renovations & Additions
Sincerely,
The American Airlines AAdvantage forum Moderator Team
(Help Desk established by dstan)
=================end mod note===================
The kduarte Lounge Access tool page is unavailable
Help Desk: Lounge Access Rules / Will I Have Lounge Access?
Lounge Access can be obtained in a number of ways during travel on AA and its oneworld partner airlines. These include purchasing an Admirals Club one day pass, or via Citi AAdvantage Executive MasterCard (including, as of Dec 2015, authorized card users), reciprocity agreements with other airlines, traveling on certain transcon flights in F or J, or traveling internationally with Platinum (oneworld Sapphire) or Executive Platinum (oneworld Emerald) status or in F or J classes of service - except if flying solely within North America inc,Using destinations other than MEX or the Caribbean. The last is often the greatest source of confusion, despite lounge access rules being described clearly on aa.com. Threads about these are linked to in the American Airlines LOUNGE DASHBOARD thread.
Admirals Club members paid or Executive cardholder members) are entitled guests as follows:
Up to two guests or household members (spouse, domestic partner and/or children under the age of 18) may accompany the member.
For AA status-based access (PLT, PlatPro or EXP),* passengers must: (1) be traveling on an international itinerary (Europe, Asia, Central and South America, and Mexico City, excluding the Caribbean and other destinations in North America (other than on certain three class transcontinental flights) including other destinations in Mexico, and (2) have an onward flight on a oneworld airline marketed and operated flight on the same day. PLT and PPRO members are eligible for access to all oneworld Business Class lounges, now including Flagship Lounges, including Admirals Clubs; EXP members are also eligible for access to all oneworld First Class lounges, including Flagship Lounges.
Lounges operated by third parties or premium lunges operating outside of oneworld rules (e.g. BA Concorde Room, Qatar Al Safwa or Al Mourjan lounges) may be excluded, and all may may refuse admittance if they claim they are crowded. There are other exceptions.
*Non-AA oneworld Sapphire and Emerald elites are not subject to rule #1 above.
Emerald / EP on CX JFK-YVR are not subject to AA limitations and are issued Flagship Lounge invitations for use at JFK.
Another confusing rule relates to transcontinental access. From member FriendlySkies:
Traveling on a Non-Stop Transcontinental* Flight? http://www.aa.com/i18n/utility/trans-con-access.jsp
More changes:
If you are traveling in the First or Business class cabin (on flights sold as three classes) in one of the following non-stop markets, we welcome you to visit the lounge as indicated below.
More changes:
If you are traveling in the First or Business class cabin (on flights sold as three classes) in one of the following non-stop markets, we welcome you to visit the lounge as indicated below.
The following exceptions apply:
First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and MIA-LAX (and vice-versa) are eligible for lounge access. one world lounge access page - link
First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and MIA-LAX (and vice-versa) are eligible for lounge access. one world lounge access page - link
Important Note: Though this announcement excluded Northern South America and Central America, those travelling to or from those destinations in J/F or whom hold OWE or OWS, including AA elites, do indeed have access to the Flagship Lounge. See the link below for Flagship Lounge access rules for details.
In the Flagship Dining subsection, they state:
Beginning in early 2017, the Flagship Dining experience will be available in select cities with 3-class service:
● Dallas/Fort Worth (DFW)
● New York (JFK)
● Miami (MIA)
● Los Angeles (LAX)
First Class customers on American’s 3-class international and transcontinental flights will have exclusive access to Flagship Dining in 2017
● Dallas/Fort Worth (DFW)
● New York (JFK)
● Miami (MIA)
● Los Angeles (LAX)
First Class customers on American’s 3-class international and transcontinental flights will have exclusive access to Flagship Dining in 2017
Flagship Lounges (JFK, LAX, LHR and ORD) offer extended beverages and upscale snack services as well. See below for link.
NOTE: Some Lounges and Clubs are undergoing refurbishment.
Citi Prestige MasterCard holder Admirals Club access ended July 23, 2017.
American Express Platinum cardholder Admirals Club access ended 21 March 2014.
NOTE: It has been verified more airports are allowing multiple terminal access on one's day of departure. LAX has been one since mid-2014.
Admirals Club access is granted the day of flight for statusholders flyingone world and those flying F or J, or the following day at the first port of arrival if flying overnight and arriving by 0600.
Airports requiring Lounge users have a same day departure boarding pass include BOG, CCS, CDG, GIG, GRU, LHR, MEX, NRT, SCL, YYZ.
N.B. Qantas Lounges and Clubs require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. They also require AAdvantage members be traveling on a departing AA marketed flight.
Please see the following resources for full details on Lounge Access Rules: (and see below)
. . . ● AA.com: Lounge Access Rules
. . . ● AA.com: American Airlines Flagship Lounge Access Rules
Beginning later in 2017: https://www.aa.com/i18n/travel-info/...ge-updates.jsp opens Flagship access to many more pax.
. . . ● AA.com: Reimaging our lounges
. . . ● AA.com: Admirals Club Membership Guide in a downloadable PDF format.
. . . ● oneworld.com: Lounge Access Rules and Search Tool
. . . ● Wiki: Lounges
. . . ● FT: American Airlines LOUNGE DASHBOARD
For various threads on membership, access by status, transcon service, class of service, Flagship lounge access, lounges directory with links to specific lounge threads, Club member access to partner lounges, recipripocity agreements, etc.
. . . ● Last year's thread:https://www.flyertalk.com/forum/amer...es-2017-a.html
ARCHIVE: 2018 HELP DESK: Will I Have Lounge Access? Which, Access, Rules
Jun 21, 2018, 3:34 am
#436
Join Date: Jul 2017
Location: San Francisco Bay Area
Programs: UA 1K, Marriott Platinum, SPG Platinum
Posts: 22
Anybody knows if I get lounge access for LAX - MIA in F? https://www.aa.com/i18n/travel-info/...lub-access.jsp just mentioned route to JFK.
Jun 21, 2018, 4:17 am
#437
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,466
Anybody knows if I get lounge access for LAX - MIA in F? https://www.aa.com/i18n/travel-info/...lub-access.jsp just mentioned route to JFK.
Jun 21, 2018, 6:04 am
#438
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,086
Anybody knows if I get lounge access for LAX - MIA in F? https://www.aa.com/i18n/travel-info/...lub-access.jsp just mentioned route to JFK.
Jun 21, 2018, 8:44 am
#439
Join Date: Apr 2018
Programs: AA
Posts: 24
Hello, all.
I know this question has been asked before but I'm still curious to see if this applies to my specific instance.
Thanks so much beforehand.
If I fly AUS-LAX on AA and then LAX-HND, do I have access to the admirals club in AUS? This all occurs same day, etc.
Secondly, regarding admirals club lounge access in general, this is what AA says on their website "Includes customers on all flights marketed and operated by American or a oneworld® airline (regardless of cabin). AAdvantage® Executive Platinum, Platinum Pro and Platinum customers traveling solely on North American itineraries don't qualify.***" Maybe I'm just reading too much into it but if you fly lets say NRT-LAX-AUS on AA, shouldn't you have lounge access on LAX-AUS since you aren't traveling solely on a North American itineraries because you just came from NRT or do they exclude previous flights on the same ticket?
Thanks all!
I know this question has been asked before but I'm still curious to see if this applies to my specific instance.
Thanks so much beforehand.
If I fly AUS-LAX on AA and then LAX-HND, do I have access to the admirals club in AUS? This all occurs same day, etc.
Secondly, regarding admirals club lounge access in general, this is what AA says on their website "Includes customers on all flights marketed and operated by American or a oneworld® airline (regardless of cabin). AAdvantage® Executive Platinum, Platinum Pro and Platinum customers traveling solely on North American itineraries don't qualify.***" Maybe I'm just reading too much into it but if you fly lets say NRT-LAX-AUS on AA, shouldn't you have lounge access on LAX-AUS since you aren't traveling solely on a North American itineraries because you just came from NRT or do they exclude previous flights on the same ticket?
Thanks all!
Jun 21, 2018, 8:51 am
#440
Join Date: Jun 2015
Location: New York
Programs: AA, CX, Hyatt, Marriott
Posts: 1,484
Hello, all.
I know this question has been asked before but I'm still curious to see if this applies to my specific instance.
Thanks so much beforehand.
If I fly AUS-LAX on AA and then LAX-HND, do I have access to the admirals club in AUS? This all occurs same day, etc.
Secondly, regarding admirals club lounge access in general, this is what AA says on their website "Includes customers on all flights marketed and operated by American or a oneworld® airline (regardless of cabin). AAdvantage® Executive Platinum, Platinum Pro and Platinum customers traveling solely on North American itineraries don't qualify.***" Maybe I'm just reading too much into it but if you fly lets say NRT-LAX-AUS on AA, shouldn't you have lounge access on LAX-AUS since you aren't traveling solely on a North American itineraries because you just came from NRT or do they exclude previous flights on the same ticket?
Thanks all!
I know this question has been asked before but I'm still curious to see if this applies to my specific instance.
Thanks so much beforehand.
If I fly AUS-LAX on AA and then LAX-HND, do I have access to the admirals club in AUS? This all occurs same day, etc.
Secondly, regarding admirals club lounge access in general, this is what AA says on their website "Includes customers on all flights marketed and operated by American or a oneworld® airline (regardless of cabin). AAdvantage® Executive Platinum, Platinum Pro and Platinum customers traveling solely on North American itineraries don't qualify.***" Maybe I'm just reading too much into it but if you fly lets say NRT-LAX-AUS on AA, shouldn't you have lounge access on LAX-AUS since you aren't traveling solely on a North American itineraries because you just came from NRT or do they exclude previous flights on the same ticket?
Thanks all!
Jun 21, 2018, 8:53 am
#441
Join Date: Apr 2018
Programs: AA
Posts: 24
Also, what about on the way back? Since it's not solely NA flights since I just came from HND?
Thanks so much!
Jun 21, 2018, 9:02 am
#442
Join Date: Jun 2015
Location: New York
Programs: AA, CX, Hyatt, Marriott
Posts: 1,484
https://www.flyertalk.com/forum/amer...es-2016-a.html
You will have access again at AUS on your way back, but I am not sure if you want to spend much time at the airport after a TPAC flight.
Jun 21, 2018, 9:04 am
#443
Join Date: Apr 2018
Programs: AA
Posts: 24
Separate tickets do not change lounge access. Just show the BP. However, AA does not check through baggage for separate PNR.
https://www.flyertalk.com/forum/amer...es-2016-a.html
You will have access again at AUS on your way back, but I am not sure if you want to spend much time at the airport after a TPAC flight.
https://www.flyertalk.com/forum/amer...es-2016-a.html
You will have access again at AUS on your way back, but I am not sure if you want to spend much time at the airport after a TPAC flight.
Thanks, really appreciate it.
Jun 21, 2018, 9:09 am
#444
Join Date: Jun 2015
Location: New York
Programs: AA, CX, Hyatt, Marriott
Posts: 1,484
Off topic, I am not sure if this is your first time to AC. But I have not been to a single AC that I wish I could stay a little longer. Almost all of them are a meh to me. LAX will have more lounge options, as well as HND.
Have a pleasant trip.
Have a pleasant trip.
Jun 21, 2018, 9:11 am
#445
Join Date: Apr 2018
Programs: AA
Posts: 24
Yeah, I'm not expecting much from the AC in AUS. I've never been to this AC and since its my home airport, I'd like to at least check it out once.
Jun 21, 2018, 9:20 am
#446
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Jun 25, 2018, 2:12 pm
#447
Join Date: Nov 2011
Location: ATL
Programs: DL - DM, Charter KM; Marriott Ambassador
Posts: 1,355
Executive Mastercard
First, I’m almost positive I’ve seen this answered here before but can’t for the life of me find it in search. So apologies...
Just applied online (and was approved) for the Citi Executive MC. Card will be sent 7-10 days, I have a flight this Friday. Will I be able to access?
Just applied online (and was approved) for the Citi Executive MC. Card will be sent 7-10 days, I have a flight this Friday. Will I be able to access?
Jun 25, 2018, 4:02 pm
#448
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,466
First, I’m almost positive I’ve seen this answered here before but can’t for the life of me find it in search. So apologies...
Just applied online (and was approved) for the Citi Executive MC. Card will be sent 7-10 days, I have a flight this Friday. Will I be able to access?
Just applied online (and was approved) for the Citi Executive MC. Card will be sent 7-10 days, I have a flight this Friday. Will I be able to access?
Jun 25, 2018, 4:04 pm
#449
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
First, I’m almost positive I’ve seen this answered here before but can’t for the life of me find it in search. So apologies...
Just applied online (and was approved) for the Citi Executive MC. Card will be sent 7-10 days, I have a flight this Friday. Will I be able to access?
Just applied online (and was approved) for the Citi Executive MC. Card will be sent 7-10 days, I have a flight this Friday. Will I be able to access?
Another option is to ask Citi if they can expedite your card.
From a Club agent: “2. Our computers tell us if one is an authorized user.” (Your AAdvantage number and if you are a cardholder in good standing - jd.)
Once you go to a Club, ask them to take your photo for easier photo access. I merely proffer my FFP, they verify by looking at my photo and I’m in.
Jun 25, 2018, 5:40 pm
#450
Join Date: Nov 2011
Location: ATL
Programs: DL - DM, Charter KM; Marriott Ambassador
Posts: 1,355
Thanks! I called the Club # and asked. They said by Friday my info SHOULD be in the system but if not the approval letter would suffice. Will let you know if that's not the case...