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HELP DESK: Will I Have Lounge Access? Which, Access, Rules (2018)

HELP DESK: Will I Have Lounge Access? Which, Access, Rules (2018)

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Old Dec 11, 18, 10:38 pm   -   Wikipost
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HELP DESK: Lounge Access, Access Rules. Will I Have Lounge Access? (2018)
Please read this wiki carefully; some fine nuances exist.

PLEASE DO NOT ALTER THE CONTENT OF THIS MODERATOR NOTE

The Lounge Access Help Desk

To assist members with questions about Lounge Access Rules that they have not been able to answer on their own using the above resources, the AA Moderator team has decided to institute this thread, the third in a series of "Help Desk" threads. N.B.: If you have questions about physical access to a specific lounge (e.g., airside vs. landside, different terminal, etc.), please search for and post to the appropriate specific thread for that lounge.

New threads on this topic will be merged into this one and bumped by the moderators as necessary. As such, we do not expect that this thread will develop into a searchable database, but that it will nonetheless provide a valuable resource to members. As well, we may shed / pare down posts from time to time to a trailing thread or similar device.

Our goal is to provide a place where members can feel welcome to post such questions and expect helpful, accurate responses. In this way, we hope to accommodate the needs and desires of both new and veteran members - those who aren't sure they are interpreting the available resources correctly can ask for help without fear of snarky-appearing responses; those who do not wish to participate in such threads are invited and, indeed, encouraged, to ignore this thread.

Please be forewarned: This thread will be subject to heavy moderation. Posts that are incorrect will be subject to deletion without notice - DO NOT POST answers unless you are 100% sure your answer is complete and correct. Posts that are unhelpful or off-topic will also be subject to deletion without notice - DO NOT POST unless you can be friendly, helpful, concise, and salient.

Finally, a few guidelines for members posting queries to this thread:
  • Please DO make an effort to review the listed resources before posting here.
    • Please DO try to give as much information as possible, including your entire itinerary, with carrier for each segment and codeshares and stopovers clearly designated, your class of service and fare class purchased, whether or not you have Admirals Club or Qantas Club membership, a Citi AAdvantage Executive card (which includes full Admirals Club membership), and the number of guests and your family relationship with them, if any.
      • Please DO understand it could take some time for answers (especially on holidays and weekends.)
        • Please DO thank helpful members volunteering to reply to your questions.

Note: Members interested in arranging AA lounge meet-ups or offer guesting in should use this thread: Admirals Club / Flagship Lounge Meet Up & Guest Offer (master thread)

Also see the future changes in lounges and access: Admirals Club and Flagship Lounge Changes, Renovations & Additions

Sincerely,
The American Airlines AAdvantage forum Moderator Team
(Help Desk established by dstan)
=================end mod note===================

The kduarte Lounge Access tool page is unavailable

Help Desk: Lounge Access Rules / Will I Have Lounge Access?

Lounge Access can be obtained in a number of ways during travel on AA and its oneworld partner airlines. These include purchasing an Admirals Club one day pass, or via Citi AAdvantage Executive MasterCard (including, as of Dec 2015, authorized card users), reciprocity agreements with other airlines, traveling on certain transcon flights in F or J, or traveling internationally with Platinum (oneworld Sapphire) or Executive Platinum (oneworld Emerald) status or in F or J classes of service - except if flying solely within North America inc,Using destinations other than MEX or the Caribbean. The last is often the greatest source of confusion, despite lounge access rules being described clearly on aa.com. Threads about these are linked to in the American Airlines LOUNGE DASHBOARD thread.

Admirals Club members paid or Executive cardholder members) are entitled guests as follows:

Up to two guests or household members (spouse, domestic partner and/or children under the age of 18) may accompany the member.
* Note that AA no longer offers a 30-day membership as of July 25 2016.

For AA status-based access (PLT, PlatPro or EXP),* passengers must: (1) be traveling on an international itinerary (Europe, Asia, Central and South America, and Mexico City, excluding the Caribbean and other destinations in North America (other than on certain three class transcontinental flights) including other destinations in Mexico, and (2) have an onward flight on a oneworld airline marketed and operated flight on the same day. PLT and PPRO members are eligible for access to all oneworld Business Class lounges, now including Flagship Lounges, including Admirals Clubs; EXP members are also eligible for access to all oneworld First Class lounges, including Flagship Lounges.

Lounges operated by third parties or premium lunges operating outside of oneworld rules (e.g. BA Concorde Room, Qatar Al Safwa or Al Mourjan lounges) may be excluded, and all may may refuse admittance if they claim they are crowded. There are other exceptions.

*Non-AA oneworld Sapphire and Emerald elites are not subject to rule #1 above.

Emerald / EP on CX JFK-YVR are not subject to AA limitations and are issued Flagship Lounge invitations for use at JFK.

Another confusing rule relates to transcontinental access. From member FriendlySkies:

Traveling on a Non-Stop Transcontinental* Flight? http://www.aa.com/i18n/utility/trans-con-access.jsp

More changes:

If you are traveling in the First or Business class cabin (on flights sold as three classes) in one of the following non-stop markets, we welcome you to visit the lounge as indicated below.


The following exceptions apply:

First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and MIA-LAX (and vice-versa) are eligible for lounge access. one world lounge access page - link
On February 17 2016, AA announced an addition to the above. As stated on their Reimagining our lounges page, in the Flagship Lounges section, "Starting in 2017, lounge access will be extended to customers booked in Business and First Class on A321T, Trans-Atlantic, Trans-Pacific and deep South American flights."
Important Note: Though this announcement excluded Northern South America and Central America, those travelling to or from those destinations in J/F or whom hold OWE or OWS, including AA elites, do indeed have access to the Flagship Lounge. See the link below for Flagship Lounge access rules for details.

In the Flagship Dining subsection, they state:

Beginning in early 2017, the Flagship Dining experience will be available in select cities with 3-class service:

● Dallas/Fort Worth (DFW)

● New York (JFK)

● Miami (MIA)

● Los Angeles (LAX)

First Class customers on American’s 3-class international and transcontinental flights will have exclusive access to Flagship Dining in 2017
All Admirals Club visitors receive free Wi-Fi access at Admirals Clubs (password is available at front desk and throughout the Club on signs), some non-alcoholic and "well" (lower price tier) alcoholic beverages and counter snacks (fruit, some kind of snack mix, cheese cubes, hot cereal mornings and soup evenings are the most common - recent additions have been made); free computer terminals are available for all passengers, and many Clubs have Business Centers and tethered Samsung Galaxy tablets in seating areas. Passengers accessing Admirals Clubs based on status or class of service on international travel are entitled to free drinks coupons usable for higher-tier non-alcoholic and alcoholic beverages and bottles of water.

Flagship Lounges (JFK, LAX, LHR and ORD) offer extended beverages and upscale snack services as well. See below for link.

NOTE: Some Lounges and Clubs are undergoing refurbishment.

Citi Prestige MasterCard holder Admirals Club access ended July 23, 2017.

American Express Platinum cardholder Admirals Club access ended 21 March 2014.

NOTE: It has been verified more airports are allowing multiple terminal access on one's day of departure. LAX has been one since mid-2014.

Admirals Club access is granted the day of flight for statusholders flyingone world and those flying F or J, or the following day at the first port of arrival if flying overnight and arriving by 0600.

Airports requiring Lounge users have a same day departure boarding pass include BOG, CCS, CDG, GIG, GRU, LHR, MEX, NRT, SCL, YYZ.

N.B. Qantas Lounges and Clubs require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. They also require AAdvantage members be traveling on a departing AA marketed flight.

Please see the following resources for full details on Lounge Access Rules: (and see below)

. . . ● AA.com: Lounge Access Rules

. . . ● AA.com: American Airlines Flagship Lounge Access Rules

Beginning later in 2017: https://www.aa.com/i18n/travel-info/...ge-updates.jsp opens Flagship access to many more pax.

. . . ● AA.com: Reimaging our lounges

. . . ● AA.com: Admirals Club Membership Guide in a downloadable PDF format.

. . . ● oneworld.com: Lounge Access Rules and Search Tool

. . . ● Wiki: Lounges

. . . ● FT: American Airlines LOUNGE DASHBOARD


For various threads on membership, access by status, transcon service, class of service, Flagship lounge access, lounges directory with links to specific lounge threads, Club member access to partner lounges, recipripocity agreements, etc.

. . . ● Last year's thread:https://www.flyertalk.com/forum/amer...es-2017-a.html

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Old Jun 11, 18, 7:22 pm
  #421  
 
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 5,293
Originally Posted by MichaelKade View Post
After feedback from a previous thread I've revised my routing but curious about lounge access.

LAS-LAX-DFW-PEK

LAX Flight leaves at 11:59 PM on Day 1, arrives 5:00 AM Day 2;

DFW flight leaves on Day 2 11:00 AM.

Will I have access at LAX? I believe the answer is no - but wanted to be sure. Thanks!
Technically no by the strict reading of the rules.

However, I've flown the LAX/SFO-DFW redeyes connecting to the DFW-Asia flights the next morning and have never been denied access in LAX or SFO just because it was technically the day before the qualifying flight. I typically just hand them your international boarding pass and say "I'm on the way to Beijing" and you never have a problem. Honestly I think most AC agents are not familiar with the 6am rule or think its 24 hrs, or something else, but it's rarely enforced in this situation.
JJeffrey is offline  
Old Jun 11, 18, 10:34 pm
  #422  
 
Join Date: Aug 2012
Location: KHOU + KSFO
Programs: AA EXP | Marriott Bonvoy Ambassador
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Originally Posted by MichaelKade View Post
After feedback from a previous thread I've revised my routing but curious about lounge access.

LAS-LAX-DFW-PEK

LAX Flight leaves at 11:59 PM on Day 1, arrives 5:00 AM Day 2;

DFW flight leaves on Day 2 11:00 AM.

Will I have access at LAX? I believe the answer is no - but wanted to be sure. Thanks!
I believe no as well, however it is worth a shot.

this is an odd routing.
Antarius is offline  
Old Jun 12, 18, 4:26 am
  #423  
 
Join Date: Nov 2011
Location: DFW
Programs: AA - EXP
Posts: 1,208
Originally Posted by Antarius View Post
I believe no as well, however it is worth a shot.

this is an odd routing.
i almost went LAS-MIA-DFW-PEK but I didn’t need the miles.
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Old Jun 15, 18, 9:22 am
  #424  
 
Join Date: Dec 2009
Location: MIA
Programs: AA EXP, HH Diamond, SPG gold, Hyatt Plat, Avis Select, TSA pfd
Posts: 85
Me, my spouse and his 16 yo kid are flying on 7/4 from MIA to CDG in PE. I'm EXP and have AC membership. We return on BA from FCO in PE as well. If I understand, we're not entitled to Flagship Lounge in MIA as I can only have one guest? However, I'm not sure if the 3 of us can get any lounge access in FCO and LHR? I know I can use AC lounge in MIA but is there reciprocity in FCO and LHR? I can also get AMEX lounge in MIA but it's always so crowded. Any guidance appreciated. I might try a meet up in MIA.
georgeroads is offline  
Old Jun 15, 18, 10:49 am
  #425  
Moderator: American AAdvantage, Mexico, Technical Support and Feedback, and The Suggestion Box
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 60,693
Originally Posted by georgeroads View Post
Me, my spouse and his 16 yo kid are flying on 7/4 from MIA to CDG in PE. I'm EXP and have AC membership. We return on BA from FCO in PE as well. If I understand, we're not entitled to Flagship Lounge in MIA as I can only have one guest? However, I'm not sure if the 3 of us can get any lounge access in FCO and LHR? I know I can use AC lounge in MIA but is there reciprocity in FCO and LHR? I can also get AMEX lounge in MIA but it's always so crowded. Any guidance appreciated. I might try a meet up in MIA.
There is an Admirals Club in LHR Terminal 3. Admirals Club Membership encompasses the three of you, but does not include Flagship Lounges.

There’s no reciprocity at FCO, which is no great loss - the Lounge you’d use if you were in Businesx is crap (imagine a large community college cafeteria with poor offerings and dismal - often absent - Service, but with even less atmosphere.
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Old Jun 15, 18, 2:19 pm
  #426  
 
Join Date: Feb 2001
Location: RDU <|> MMX
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Posts: 5,293
Originally Posted by georgeroads View Post
Me, my spouse and his 16 yo kid are flying on 7/4 from MIA to CDG in PE. I'm EXP and have AC membership. We return on BA from FCO in PE as well. If I understand, we're not entitled to Flagship Lounge in MIA as I can only have one guest? However, I'm not sure if the 3 of us can get any lounge access in FCO and LHR? I know I can use AC lounge in MIA but is there reciprocity in FCO and LHR? I can also get AMEX lounge in MIA but it's always so crowded. Any guidance appreciated. I might try a meet up in MIA.
Originally Posted by JDiver View Post
There’s no reciprocity at FCO, which is no great loss - the Lounge you’d use if you were in Businesx is crap (imagine a large community college cafeteria with poor offerings and dismal - often absent - Service, but with even less atmosphere.
There is a lounge agreement in FCO where AC members can use the AA contract lounge ("Passenger Lounge" according to aa.com).

At LHR, luckily the BA flights to MIA depart from T3, so all 3 of you can access the AC there.

In MIA, unfortunately the Flagship Lounge is one guest only. Although you can always try and see if an agent is feeling nice and will let all 3 of you in. Otherwise the AC is pretty nice, large, and newly renovated. And there's also the Premium Lounge, which is a dump but has better freepour liquor and champagne in the evenings.
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Old Jun 15, 18, 2:51 pm
  #427  
Moderator: American AAdvantage, Mexico, Technical Support and Feedback, and The Suggestion Box
 
Join Date: May 2000
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Originally Posted by JJeffrey View Post
There is a lounge agreement in FCO where AC members can use the AA contract lounge ("Passenger Lounge" according to aa.com).

At LHR, luckily the BA flights to MIA depart from T3, so all 3 of you can access the AC there.

In MIA, unfortunately the Flagship Lounge is one guest only. Although you can always try and see if an agent is feeling nice and will let all 3 of you in. Otherwise the AC is pretty nice, large, and newly renovated. And there's also the Premium Lounge, which is a dump but has better freepour liquor and champagne in the evenings.
Yes, the individual member, but with two guests?
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Old Jun 16, 18, 4:40 am
  #428  
 
Join Date: Feb 2001
Location: RDU <|> MMX
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Originally Posted by JDiver View Post
Yes, the individual member, but with two guests?
That's my understanding, the partner lounges that AC members have access to at international outstations have the same guest restrictions as a normal AC. I don't see anything on the aa.com page that would lead me to think otherwise.

It's only a single datapoint, but I was traveling with 2 guests and accessed the JL Sakura Lounge at FRA via my AC membership, and we were all let in with no issues.
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Old Jun 16, 18, 5:47 am
  #429  
Moderator: American AAdvantage, Mexico, Technical Support and Feedback, and The Suggestion Box
 
Join Date: May 2000
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Originally Posted by JJeffrey View Post
That's my understanding, the partner lounges that AC members have access to at international outstations have the same guest restrictions as a normal AC. I don't see anything on the aa.com page that would lead me to think otherwise.

It's only a single datapoint, but I was traveling with 2 guests and accessed the JL Sakura Lounge at FRA via my AC membership, and we were all let in with no issues.
I stand corrected if that’s so; thanks for that. (According to AA that excludes those of us who have Club Membership via the Citi Executive card, so that would explain why some are allowed, others not.)
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Old Jun 16, 18, 5:57 am
  #430  
 
Join Date: Nov 2009
Location: Austin
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Originally Posted by JDiver View Post
I stand corrected if that’s so; thanks for that. (According to AA that excludes those of us who have Club Membership via the Citi Executive card, so that would explain why some are allowed, others not.)
I think they are referring to "Citi® / AAdvantage® Executive Card authorized users do not have access to partner lounges." not primary card holders. Maybe I'm missing something..
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Old Jun 16, 18, 1:50 pm
  #431  
Moderator: American AAdvantage, Mexico, Technical Support and Feedback, and The Suggestion Box
 
Join Date: May 2000
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Posts: 60,693
Originally Posted by teemuflyer View Post
I think they are referring to "Citi® / AAdvantage® Executive Card authorized users do not have access to partner lounges." not primary card holders. Maybe I'm missing something..
Maybe I am. Sometimes, I feel the language on aa.com lacks clarity. But members’ experiences, such as yours, help fill in between the lines. Thanks, teemu!
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Old Jun 17, 18, 6:15 am
  #432  
 
Join Date: Mar 2016
Posts: 66
Access

Question on Flagship access, If taking a flight from US airport to MIA-DFW-PVG, would you have access as Sapphire in MIA to Flagship even if there is another US airport before trans-Pacific?
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Old Jun 17, 18, 6:19 am
  #433  
 
Join Date: Nov 2009
Location: Austin
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Originally Posted by CJPacker View Post
Question on Flagship access, If taking a flight from US airport to MIA-DFW-PVG, would you have access as Sapphire in MIA to Flagship even if there is another US airport before trans-Pacific?
Yes, if your DFW-PVG flight is on the same day or before 6:00 AM the next (and they are all OW flights).
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Old Jun 17, 18, 6:29 am
  #434  
 
Join Date: Mar 2016
Posts: 66
thanks teemu
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Old Jun 17, 18, 2:00 pm
  #435  
 
Join Date: Dec 2009
Location: MIA
Programs: AA EXP, HH Diamond, SPG gold, Hyatt Plat, Avis Select, TSA pfd
Posts: 85
Originally Posted by JJeffrey View Post
There is a lounge agreement in FCO where AC members can use the AA contract lounge ("Passenger Lounge" according to aa.com).

At LHR, luckily the BA flights to MIA depart from T3, so all 3 of you can access the AC there.
Thanks for the reply and the heads up on the T3 departure, it's always a process changing terminals at LHR!

Last edited by JDiver; Jun 17, 18 at 2:53 pm Reason: Close post quote
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