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ARCHIVE: 2018 HELP DESK: Will I Have Lounge Access? Which, Access, Rules

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Old Jan 1, 2018, 2:40 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: coolcoil
HELP DESK: Lounge Access, Access Rules. Will I Have Lounge Access? (2018)
Please read this wiki carefully; some fine nuances exist.

PLEASE DO NOT ALTER THE CONTENT OF THIS MODERATOR NOTE

The Lounge Access Help Desk

To assist members with questions about Lounge Access Rules that they have not been able to answer on their own using the above resources, the AA Moderator team has decided to institute this thread, the third in a series of "Help Desk" threads. N.B.: If you have questions about physical access to a specific lounge (e.g., airside vs. landside, different terminal, etc.), please search for and post to the appropriate specific thread for that lounge.

New threads on this topic will be merged into this one and bumped by the moderators as necessary. As such, we do not expect that this thread will develop into a searchable database, but that it will nonetheless provide a valuable resource to members. As well, we may shed / pare down posts from time to time to a trailing thread or similar device.

Our goal is to provide a place where members can feel welcome to post such questions and expect helpful, accurate responses. In this way, we hope to accommodate the needs and desires of both new and veteran members - those who aren't sure they are interpreting the available resources correctly can ask for help without fear of snarky-appearing responses; those who do not wish to participate in such threads are invited and, indeed, encouraged, to ignore this thread.

Please be forewarned: This thread will be subject to heavy moderation. Posts that are incorrect will be subject to deletion without notice - DO NOT POST answers unless you are 100% sure your answer is complete and correct. Posts that are unhelpful or off-topic will also be subject to deletion without notice - DO NOT POST unless you can be friendly, helpful, concise, and salient.

Finally, a few guidelines for members posting queries to this thread:
  • Please DO make an effort to review the listed resources before posting here.
    • Please DO try to give as much information as possible, including your entire itinerary, with carrier for each segment and codeshares and stopovers clearly designated, your class of service and fare class purchased, whether or not you have Admirals Club or Qantas Club membership, a Citi AAdvantage Executive card (which includes full Admirals Club membership), and the number of guests and your family relationship with them, if any.
      • Please DO understand it could take some time for answers (especially on holidays and weekends.)
        • Please DO thank helpful members volunteering to reply to your questions.

Note: Members interested in arranging AA lounge meet-ups or offer guesting in should use this thread: Admirals Club / Flagship Lounge Meet Up & Guest Offer (master thread)

Also see the future changes in lounges and access: Admirals Club and Flagship Lounge Changes, Renovations & Additions

Sincerely,
The American Airlines AAdvantage forum Moderator Team
(Help Desk established by dstan)
=================end mod note===================

The kduarte Lounge Access tool page is unavailable

Help Desk: Lounge Access Rules / Will I Have Lounge Access?

Lounge Access can be obtained in a number of ways during travel on AA and its oneworld partner airlines. These include purchasing an Admirals Club one day pass, or via Citi AAdvantage Executive MasterCard (including, as of Dec 2015, authorized card users), reciprocity agreements with other airlines, traveling on certain transcon flights in F or J, or traveling internationally with Platinum (oneworld Sapphire) or Executive Platinum (oneworld Emerald) status or in F or J classes of service - except if flying solely within North America inc,Using destinations other than MEX or the Caribbean. The last is often the greatest source of confusion, despite lounge access rules being described clearly on aa.com. Threads about these are linked to in the American Airlines LOUNGE DASHBOARD thread.

Admirals Club members paid or Executive cardholder members) are entitled guests as follows:

Up to two guests or household members (spouse, domestic partner and/or children under the age of 18) may accompany the member.
* Note that AA no longer offers a 30-day membership as of July 25 2016.

For AA status-based access (PLT, PlatPro or EXP),* passengers must: (1) be traveling on an international itinerary (Europe, Asia, Central and South America, and Mexico City, excluding the Caribbean and other destinations in North America (other than on certain three class transcontinental flights) including other destinations in Mexico, and (2) have an onward flight on a oneworld airline marketed and operated flight on the same day. PLT and PPRO members are eligible for access to all oneworld Business Class lounges, now including Flagship Lounges, including Admirals Clubs; EXP members are also eligible for access to all oneworld First Class lounges, including Flagship Lounges.

Lounges operated by third parties or premium lunges operating outside of oneworld rules (e.g. BA Concorde Room, Qatar Al Safwa or Al Mourjan lounges) may be excluded, and all may may refuse admittance if they claim they are crowded. There are other exceptions.

*Non-AA oneworld Sapphire and Emerald elites are not subject to rule #1 above.

Emerald / EP on CX JFK-YVR are not subject to AA limitations and are issued Flagship Lounge invitations for use at JFK.

Another confusing rule relates to transcontinental access. From member FriendlySkies:

Traveling on a Non-Stop Transcontinental* Flight? http://www.aa.com/i18n/utility/trans-con-access.jsp

More changes:

If you are traveling in the First or Business class cabin (on flights sold as three classes) in one of the following non-stop markets, we welcome you to visit the lounge as indicated below.


The following exceptions apply:

First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and MIA-LAX (and vice-versa) are eligible for lounge access. one world lounge access page - link
On February 17 2016, AA announced an addition to the above. As stated on their Reimagining our lounges page, in the Flagship Lounges section, "Starting in 2017, lounge access will be extended to customers booked in Business and First Class on A321T, Trans-Atlantic, Trans-Pacific and deep South American flights."
Important Note: Though this announcement excluded Northern South America and Central America, those travelling to or from those destinations in J/F or whom hold OWE or OWS, including AA elites, do indeed have access to the Flagship Lounge. See the link below for Flagship Lounge access rules for details.

In the Flagship Dining subsection, they state:

Beginning in early 2017, the Flagship Dining experience will be available in select cities with 3-class service:

● Dallas/Fort Worth (DFW)

● New York (JFK)

● Miami (MIA)

● Los Angeles (LAX)

First Class customers on American’s 3-class international and transcontinental flights will have exclusive access to Flagship Dining in 2017
All Admirals Club visitors receive free Wi-Fi access at Admirals Clubs (password is available at front desk and throughout the Club on signs), some non-alcoholic and "well" (lower price tier) alcoholic beverages and counter snacks (fruit, some kind of snack mix, cheese cubes, hot cereal mornings and soup evenings are the most common - recent additions have been made); free computer terminals are available for all passengers, and many Clubs have Business Centers and tethered Samsung Galaxy tablets in seating areas. Passengers accessing Admirals Clubs based on status or class of service on international travel are entitled to free drinks coupons usable for higher-tier non-alcoholic and alcoholic beverages and bottles of water.

Flagship Lounges (JFK, LAX, LHR and ORD) offer extended beverages and upscale snack services as well. See below for link.

NOTE: Some Lounges and Clubs are undergoing refurbishment.

Citi Prestige MasterCard holder Admirals Club access ended July 23, 2017.

American Express Platinum cardholder Admirals Club access ended 21 March 2014.

NOTE: It has been verified more airports are allowing multiple terminal access on one's day of departure. LAX has been one since mid-2014.

Admirals Club access is granted the day of flight for statusholders flyingone world and those flying F or J, or the following day at the first port of arrival if flying overnight and arriving by 0600.

Airports requiring Lounge users have a same day departure boarding pass include BOG, CCS, CDG, GIG, GRU, LHR, MEX, NRT, SCL, YYZ.

N.B. Qantas Lounges and Clubs require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. They also require AAdvantage members be traveling on a departing AA marketed flight.

Please see the following resources for full details on Lounge Access Rules: (and see below)

. . . ● AA.com: Lounge Access Rules

. . . ● AA.com: American Airlines Flagship Lounge Access Rules

Beginning later in 2017: https://www.aa.com/i18n/travel-info/...ge-updates.jsp opens Flagship access to many more pax.

. . . ● AA.com: Reimaging our lounges

. . . ● AA.com: Admirals Club Membership Guide in a downloadable PDF format.

. . . ● oneworld.com: Lounge Access Rules and Search Tool

. . . ● Wiki: Lounges

. . . ● FT: American Airlines LOUNGE DASHBOARD


For various threads on membership, access by status, transcon service, class of service, Flagship lounge access, lounges directory with links to specific lounge threads, Club member access to partner lounges, recipripocity agreements, etc.

. . . ● Last year's thread:https://www.flyertalk.com/forum/amer...es-2017-a.html

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ARCHIVE: 2018 HELP DESK: Will I Have Lounge Access? Which, Access, Rules

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Old Jun 4, 2018, 6:47 pm
  #406  
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Originally Posted by Corridor!
I will be flying in first from ORD-MIA and then business with LAN from MIA-GIG. Will I receive flagship lounge access in Chicago and Miami?

TIA.
Yep.
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Old Jun 4, 2018, 6:57 pm
  #407  
 
Join Date: Dec 2011
Location: ORD
Posts: 701
Originally Posted by JJeffrey
Yep.
That will be awesome. I wasn't expecting to get it in Chicago!
Corridor! is offline  
Old Jun 5, 2018, 7:10 am
  #408  
 
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Has anyone tried using the Madrid (MAD) Iberia arrivals lounge in T4 lately? We are EXP+PRO travelling in Business class on AA later this month. Access rules seem convoluted so not sure if we can access as Emerald or not. AA740 PHL-MAD. Thanks.
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Old Jun 5, 2018, 7:28 am
  #409  
Moderator: American AAdvantage
 
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Originally Posted by apeortdz
Has anyone tried using the Madrid (MAD) Iberia arrivals lounge in T4 lately? We are EXP+PRO travelling in Business class on AA later this month. Access rules seem convoluted so not sure if we can access as Emerald or not. AA740 PHL-MAD. Thanks.
The access rules seem pretty clear, unfortunately. Courtesy access for those arriving in Iberia Business class flights over four hours in length with Madrid as their final destination. Flights must be operated and/or marketed by Grupo Iberia. oneworld Emerald and Sapphire members not also Uberia Plus members must be arriving in Business class on a Grupo Iberia flight with a duration over four hours with Madrid as the final destination.)

Podrás disfrutarlo siempre que realices un viaje en clase Business con destino final Madrid, en un vuelo operado por el Grupo Iberia de duración superior a 4 horas.

You may enjoy it when you travel in Business with Madrid as your final destination, in a flight with duration greater than four hours operated by Grupo Iberia.

También tendrán acceso nuestros clientes Iberia Plus Platino (en vuelos operados y/o comercializados por Grupo Iberia, por Vueling y vuelos oneworld), Iberia Plus Oro e Iberia Singular (en vuelos operados y/o comercializados por Grupo Iberia) viajando con destino final Madrid con duración superior a 4 horas, independientemente de la clase en la que vuelen.

Our Iberia Plus customers (on flights operated by Grupo Iberia, by Vueling and oneworld flights) have access, Iberia Plus Gold and Iberia Singular (on flights operated and/or marketed by Grupo Iberia) travelling on flights with Madrid as their final destination with duration over four hours, regardless of class of service flown.

Link

(Translation by JDiver)
NOTE: Flights operated by LEVEL do not qualify.

Last edited by JDiver; Jun 5, 2018 at 7:33 am
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Old Jun 5, 2018, 8:05 am
  #410  
 
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Thanks JDiver. The AA flight is a code share with IB so technically it is marketed by Iberia - even though I personally didn't purchase it from Iberia. Perhaps that bends the rules too much.
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Old Jun 5, 2018, 8:12 am
  #411  
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Originally Posted by apeortdz
Thanks JDiver. The AA flight is a code share with IB so technically it is marketed by Iberia - even though I personally didn't purchase it from Iberia. Perhaps that bends the rules too much.
IMO, the rules are “operated by Grupo Iberia”. But if you’re flying on an Uberia marketed flight I’d try for access anyway. Technically, they would let you in if you were an Iberia Plus Emerald or Sapphire member, I believe, but they might not pay too much attention and let you in. Or, of course, not, but “nothing ventured, nothing gained”.

¡Buena suerte!
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Old Jun 5, 2018, 8:43 am
  #412  
 
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Originally Posted by JDiver
IMO, the rules are “operated by Grupo Iberia”. But if you’re flying on an Uberia marketed flight I’d try for access anyway. Technically, they would let you in if you were an Iberia Plus Emerald or Sapphire member, I believe, but they might not pay too much attention and let you in. Or, of course, not, but “nothing ventured, nothing gained”.

¡Buena suerte!
In the highlighted section you posted "Flights must be operated and/or marketed by Grupo Iberia"

it does say and/or marketed by Grupo Iberia, which makes is seem that Codeshares would qualify.
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Old Jun 5, 2018, 10:03 am
  #413  
 
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I will report back with my success or failure to gain entry later this month 30Jun.
JDiver likes this.
apeortdz is offline  
Old Jun 8, 2018, 1:08 pm
  #414  
 
Join Date: Nov 2009
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YVR-ORD - Business - Lounge Access - From Intl Terminal CX/BA?

I am looking at flying YVR-ORD in business class and was wondering about lounge access. I'll be catching a redeye, so the US-Transborder terminal will be closed. This means I will be leaving from the international terminal where there is a BA and CX lounge. I know the policy does not allow for access to admiral clubs, but do the other airlines have the same restrictions for lounge access on AA flights? I do not have any status in One World.

Thanks in advance.
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Old Jun 8, 2018, 9:06 pm
  #415  
Moderator: American AAdvantage
 
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Originally Posted by purelywasted
I am looking at flying YVR-ORD in business class and was wondering about lounge access. I'll be catching a redeye, so the US-Transborder terminal will be closed. This means I will be leaving from the international terminal where there is a BA and CX lounge. I know the policy does not allow for access to admiral clubs, but do the other airlines have the same restrictions for lounge access on AA flights? I do not have any status in One World.

Thanks in advance.
Neither AA nor oneworld Lounge access for flights within North America (including Canada, USA, Mexico but excepting Mexico City and three class JFK to / from LAX or SFO) based on class of service.
JDiver is offline  
Old Jun 9, 2018, 1:42 am
  #416  
 
Join Date: Nov 2009
Location: YVR
Posts: 251
Thanks JDiver.

Just out of curiosity

oneworld lounge access for First Class or Business Class customers

Indulge yourself before departure in a wider range of airport lounges when you fly First Class or Business Class with any oneworld member airline.
  • Customers flying First or Business Class have access to the equivalent class of lounge regardless of their frequent flyer status. First Class passengers may use a Business Class or frequent flyer lounge if a First Class lounge is not available.
The following exceptions apply:
1. First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and MIA-LAX (and vice-versa) are eligible for lounge access.

I am not looking to access an AA lounge, but a partner lounge. Or is this just a poorly worded rule that should say "not eligible to access any oneworld lounge" when flying AA?
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Old Jun 9, 2018, 5:37 am
  #417  
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Originally Posted by purelywasted
...

I am not looking to access an AA lounge, but a partner lounge. Or is this just a poorly worded rule that should say "not eligible to access any oneworld lounge" when flying AA?
By the letter of those rules, you would have access. However in practice it seems you may be denied. AA apparently refuse to pay for your access in these situations.

The BA is likely moot, given it closes 8:30pm. CX would be open for your redeye.

Look here: https://www.oneworld.com/ffp/lounge-...eaccess/YVR/-1
serfty is offline  
Old Jun 9, 2018, 9:28 pm
  #418  
 
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I am traveling NRT-ORD in JL F, then onward later the same day on a separate PNR in coach to CAK. Will I have flagship lounge access?
Surface Interval is offline  
Old Jun 10, 2018, 12:43 am
  #419  
Moderator: American AAdvantage
 
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Posts: 62,948
Originally Posted by Surface Interval
I am traveling NRT-ORD in JL F, then onward later the same day on a separate PNR in coach to CAK. Will I have flagship lounge access?
Just retain your NRT-ORD boarding pass to show you qualify, along with your ongoing BP to show you have an ongoing oneworld same day (before 0600 the next day) flight.
JDiver is offline  
Old Jun 11, 2018, 7:10 pm
  #420  
 
Join Date: Nov 2011
Location: ATL
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Lounge Access

After feedback from a previous thread I've revised my routing but curious about lounge access.

LAS-LAX-DFW-PEK

LAX Flight leaves at 11:59 PM on Day 1, arrives 5:00 AM Day 2;

DFW flight leaves on Day 2 11:00 AM.

Will I have access at LAX? I believe the answer is no - but wanted to be sure. Thanks!
MichaelKade is offline  


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