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ARCHIVE: 2018 HELP DESK: Will I Have Lounge Access? Which, Access, Rules

ARCHIVE: 2018 HELP DESK: Will I Have Lounge Access? Which, Access, Rules

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Old Dec 11, 18, 10:38 pm   -   Wikipost
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HELP DESK: Lounge Access, Access Rules. Will I Have Lounge Access? (2018)
Please read this wiki carefully; some fine nuances exist.

PLEASE DO NOT ALTER THE CONTENT OF THIS MODERATOR NOTE

The Lounge Access Help Desk

To assist members with questions about Lounge Access Rules that they have not been able to answer on their own using the above resources, the AA Moderator team has decided to institute this thread, the third in a series of "Help Desk" threads. N.B.: If you have questions about physical access to a specific lounge (e.g., airside vs. landside, different terminal, etc.), please search for and post to the appropriate specific thread for that lounge.

New threads on this topic will be merged into this one and bumped by the moderators as necessary. As such, we do not expect that this thread will develop into a searchable database, but that it will nonetheless provide a valuable resource to members. As well, we may shed / pare down posts from time to time to a trailing thread or similar device.

Our goal is to provide a place where members can feel welcome to post such questions and expect helpful, accurate responses. In this way, we hope to accommodate the needs and desires of both new and veteran members - those who aren't sure they are interpreting the available resources correctly can ask for help without fear of snarky-appearing responses; those who do not wish to participate in such threads are invited and, indeed, encouraged, to ignore this thread.

Please be forewarned: This thread will be subject to heavy moderation. Posts that are incorrect will be subject to deletion without notice - DO NOT POST answers unless you are 100% sure your answer is complete and correct. Posts that are unhelpful or off-topic will also be subject to deletion without notice - DO NOT POST unless you can be friendly, helpful, concise, and salient.

Finally, a few guidelines for members posting queries to this thread:
  • Please DO make an effort to review the listed resources before posting here.
    • Please DO try to give as much information as possible, including your entire itinerary, with carrier for each segment and codeshares and stopovers clearly designated, your class of service and fare class purchased, whether or not you have Admirals Club or Qantas Club membership, a Citi AAdvantage Executive card (which includes full Admirals Club membership), and the number of guests and your family relationship with them, if any.
      • Please DO understand it could take some time for answers (especially on holidays and weekends.)
        • Please DO thank helpful members volunteering to reply to your questions.

Note: Members interested in arranging AA lounge meet-ups or offer guesting in should use this thread: Admirals Club / Flagship Lounge Meet Up & Guest Offer (master thread)

Also see the future changes in lounges and access: Admirals Club and Flagship Lounge Changes, Renovations & Additions

Sincerely,
The American Airlines AAdvantage forum Moderator Team
(Help Desk established by dstan)
=================end mod note===================

The kduarte Lounge Access tool page is unavailable

Help Desk: Lounge Access Rules / Will I Have Lounge Access?

Lounge Access can be obtained in a number of ways during travel on AA and its oneworld partner airlines. These include purchasing an Admirals Club one day pass, or via Citi AAdvantage Executive MasterCard (including, as of Dec 2015, authorized card users), reciprocity agreements with other airlines, traveling on certain transcon flights in F or J, or traveling internationally with Platinum (oneworld Sapphire) or Executive Platinum (oneworld Emerald) status or in F or J classes of service - except if flying solely within North America inc,Using destinations other than MEX or the Caribbean. The last is often the greatest source of confusion, despite lounge access rules being described clearly on aa.com. Threads about these are linked to in the American Airlines LOUNGE DASHBOARD thread.

Admirals Club members paid or Executive cardholder members) are entitled guests as follows:

Up to two guests or household members (spouse, domestic partner and/or children under the age of 18) may accompany the member.
* Note that AA no longer offers a 30-day membership as of July 25 2016.

For AA status-based access (PLT, PlatPro or EXP),* passengers must: (1) be traveling on an international itinerary (Europe, Asia, Central and South America, and Mexico City, excluding the Caribbean and other destinations in North America (other than on certain three class transcontinental flights) including other destinations in Mexico, and (2) have an onward flight on a oneworld airline marketed and operated flight on the same day. PLT and PPRO members are eligible for access to all oneworld Business Class lounges, now including Flagship Lounges, including Admirals Clubs; EXP members are also eligible for access to all oneworld First Class lounges, including Flagship Lounges.

Lounges operated by third parties or premium lunges operating outside of oneworld rules (e.g. BA Concorde Room, Qatar Al Safwa or Al Mourjan lounges) may be excluded, and all may may refuse admittance if they claim they are crowded. There are other exceptions.

*Non-AA oneworld Sapphire and Emerald elites are not subject to rule #1 above.

Emerald / EP on CX JFK-YVR are not subject to AA limitations and are issued Flagship Lounge invitations for use at JFK.

Another confusing rule relates to transcontinental access. From member FriendlySkies:

Traveling on a Non-Stop Transcontinental* Flight? http://www.aa.com/i18n/utility/trans-con-access.jsp

More changes:

If you are traveling in the First or Business class cabin (on flights sold as three classes) in one of the following non-stop markets, we welcome you to visit the lounge as indicated below.


The following exceptions apply:

First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and MIA-LAX (and vice-versa) are eligible for lounge access. one world lounge access page - link
On February 17 2016, AA announced an addition to the above. As stated on their Reimagining our lounges page, in the Flagship Lounges section, "Starting in 2017, lounge access will be extended to customers booked in Business and First Class on A321T, Trans-Atlantic, Trans-Pacific and deep South American flights."
Important Note: Though this announcement excluded Northern South America and Central America, those travelling to or from those destinations in J/F or whom hold OWE or OWS, including AA elites, do indeed have access to the Flagship Lounge. See the link below for Flagship Lounge access rules for details.

In the Flagship Dining subsection, they state:

Beginning in early 2017, the Flagship Dining experience will be available in select cities with 3-class service:

● Dallas/Fort Worth (DFW)

● New York (JFK)

● Miami (MIA)

● Los Angeles (LAX)

First Class customers on American’s 3-class international and transcontinental flights will have exclusive access to Flagship Dining in 2017
All Admirals Club visitors receive free Wi-Fi access at Admirals Clubs (password is available at front desk and throughout the Club on signs), some non-alcoholic and "well" (lower price tier) alcoholic beverages and counter snacks (fruit, some kind of snack mix, cheese cubes, hot cereal mornings and soup evenings are the most common - recent additions have been made); free computer terminals are available for all passengers, and many Clubs have Business Centers and tethered Samsung Galaxy tablets in seating areas. Passengers accessing Admirals Clubs based on status or class of service on international travel are entitled to free drinks coupons usable for higher-tier non-alcoholic and alcoholic beverages and bottles of water.

Flagship Lounges (JFK, LAX, LHR and ORD) offer extended beverages and upscale snack services as well. See below for link.

NOTE: Some Lounges and Clubs are undergoing refurbishment.

Citi Prestige MasterCard holder Admirals Club access ended July 23, 2017.

American Express Platinum cardholder Admirals Club access ended 21 March 2014.

NOTE: It has been verified more airports are allowing multiple terminal access on one's day of departure. LAX has been one since mid-2014.

Admirals Club access is granted the day of flight for statusholders flyingone world and those flying F or J, or the following day at the first port of arrival if flying overnight and arriving by 0600.

Airports requiring Lounge users have a same day departure boarding pass include BOG, CCS, CDG, GIG, GRU, LHR, MEX, NRT, SCL, YYZ.

N.B. Qantas Lounges and Clubs require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. They also require AAdvantage members be traveling on a departing AA marketed flight.

Please see the following resources for full details on Lounge Access Rules: (and see below)

. . . ● AA.com: Lounge Access Rules

. . . ● AA.com: American Airlines Flagship Lounge Access Rules

Beginning later in 2017: https://www.aa.com/i18n/travel-info/...ge-updates.jsp opens Flagship access to many more pax.

. . . ● AA.com: Reimaging our lounges

. . . ● AA.com: Admirals Club Membership Guide in a downloadable PDF format.

. . . ● oneworld.com: Lounge Access Rules and Search Tool

. . . ● Wiki: Lounges

. . . ● FT: American Airlines LOUNGE DASHBOARD


For various threads on membership, access by status, transcon service, class of service, Flagship lounge access, lounges directory with links to specific lounge threads, Club member access to partner lounges, recipripocity agreements, etc.

. . . ● Last year's thread:https://www.flyertalk.com/forum/amer...es-2017-a.html

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Old May 11, 18, 8:50 am
  #376  
 
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Originally Posted by uscjeff View Post
Data point - on Tuesday I arrived on LAX-LHR - in J as OWE and was connecting to LAX-JFK on a separate itinerary that had not cleared yet into J. Had to show both boarding passes and took a minute but was admitted both into QF F and the FL
I'm assuming you meant LHR-LAX . As OWE (AA EXP) you should never have any issues accessing the QF F or Flagship Lounge when connecting to another OW flight on the same day or before 6:00 AM next morning if you have a qualifying Int'l segment.
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Old May 11, 18, 9:09 am
  #377  
 
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Originally Posted by FlyingEgghead View Post
I assume you mean LHR-LAX-JFK? Quite a detour!
Talking about detour, one time I was on CX JFK - YVR. IRROPS. The reroute I was asked first was JFK - LHR - HKG - YVR...Me: "thank you for the offer to visiting all kinds of lounges, but I will take the shorter flight this time."
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Old May 13, 18, 7:06 am
  #378  
 
Join Date: Aug 2015
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Question about AC access at ORD. Booked Y award ticket through AA, MSP-ORD-HEL-OSL on a week day. First leg is on AA metal, the rest is on AY. I have a 10 hour layover in ORD. My priority is to be able to take a shower sometime during that layover. I do not have status, so I believe my only option for lounge admittance is a day pass. I am aware that the H/K lounge has showers, and I've been pouring through threads to see if the day pass is typically available for the H/K lounge but haven't been able to find any information. Lounge Buddy is telling me the only lounge I can access is G, but I haven't been able to confirm that anywhere else. Does anyone have experience getting into the H/K lounge on a day pass? Thank you in advance!
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Old May 13, 18, 7:14 am
  #379  
 
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Originally Posted by xaha View Post
Question about AC access at ORD. Booked Y award ticket through AA, MSP-ORD-HEL-OSL on a week day. First leg is on AA metal, the rest is on AY. I have a 10 hour layover in ORD. My priority is to be able to take a shower sometime during that layover. I do not have status, so I believe my only option for lounge admittance is a day pass. I am aware that the H/K lounge has showers, and I've been pouring through threads to see if the day pass is typically available for the H/K lounge but haven't been able to find any information. Lounge Buddy is telling me the only lounge I can access is G, but I haven't been able to confirm that anywhere else. Does anyone have experience getting into the H/K lounge on a day pass? Thank you in advance!
A day pass should be available at the H/K ORD club. The only stipulation that aa.com lists is that day passes are not available in airports with clubs under construction, which are currently listed as DFW, MIA, and BOS.
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Old May 13, 18, 8:24 am
  #380  
 
Join Date: Aug 2015
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Smile

Originally Posted by JJeffrey View Post
A day pass should be available at the H/K ORD club. The only stipulation that aa.com lists is that day passes are not available in airports with clubs under construction, which are currently listed as DFW, MIA, and BOS.
Thank you!!!
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Old May 13, 18, 1:29 pm
  #381  
 
Join Date: Aug 2014
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Access to LHR arrivals lounge traveling BA

Our Brussels airlines flight ACC-LHR was cancelled and we are protected on BA traveling in J. Will we have access to AA arrivals lounge since the original ticket wasn't issued by BA? Thanks for any help.
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Old May 13, 18, 2:10 pm
  #382  
 
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Originally Posted by johnwb View Post
Our Brussels airlines flight ACC-LHR was cancelled and we are protected on BA traveling in J. Will we have access to AA arrivals lounge since the original ticket wasn't issued by BA? Thanks for any help.
So is your new flight BA 78 and you are in J? If so you should be able to access.
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Old May 13, 18, 2:25 pm
  #383  
Moderator: American AAdvantage, Mexico, Technical Support and Feedback, and The Suggestion Box
 
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Originally Posted by johnwb View Post
Our Brussels airlines flight ACC-LHR was cancelled and we are protected on BA traveling in J. Will we have access to AA arrivals lounge since the original ticket wasn't issued by BA? Thanks for any help.
The BA Arrivals Lounge might be more convenient if you’re terminating in London. Your BA ticket should give access, regardless of provenance.
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Old May 13, 18, 2:42 pm
  #384  
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Originally Posted by johnwb View Post
Our Brussels airlines flight ACC-LHR was cancelled and we are protected on BA traveling in J. Will we have access to AA arrivals lounge since the original ticket wasn't issued by BA? Thanks for any help.
Originally Posted by JDiver View Post
The BA Arrivals Lounge might be more convenient if you’re terminating in London. Your BA ticket should give access, regardless of provenance.
I was going to ask the same thing. Why not go to the BA Arrivals lounge in T5. It is much less faff than getting yourself to T3. Having said that, I have no idea when the ACC flight gets in; the BA lunge closes at 1400 and they start clearing up from 1330.
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Old May 13, 18, 3:03 pm
  #385  
 
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Thanks - yes I thought as much but just wanted to check to save a walk up to the 2nd floor. I always watch you on CNN by the way (you probably get that a lot - sorry)
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Old May 13, 18, 3:05 pm
  #386  
 
Join Date: Aug 2014
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Thanks for the reply. We are arriving at T3 and have a 7 hour layover so the plan is to head in to London and meet my sister for breakfast as she lives there. I was hoping to have a shower first so it will be great if we can get in. Since we arrive at T3 I thought the AA lounge would be closer.
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Old May 13, 18, 3:25 pm
  #387  
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Originally Posted by johnwb View Post
Thanks for the reply. We are arriving at T3 and have a 7 hour layover so the plan is to head in to London and meet my sister for breakfast as she lives there. I was hoping to have a shower first so it will be great if we can get in. Since we arrive at T3 I thought the AA lounge would be closer.
Ah. I had no idea the BA Accra flight arrived at T3; if so use the AA Arrivals lounge. In any case, as LondonElite states about BA Arrivals, they both close at 1400 / 2 PM.
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Old May 13, 18, 3:29 pm
  #388  
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Originally Posted by JDiver View Post
Ah. I had no idea the BA Accra flight arrived at T3; if so use the AA Arrivals lounge. In any case, as LondonElite states about BA Arrivals, they both close at 1400 / 2 PM.
The flight is scheduled to arrive 6:50am so timing is OK.
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Old May 13, 18, 3:33 pm
  #389  
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Not being a regular on the ACC route, I didn’t realise it landed at T3. By all means go to AA!
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Old May 18, 18, 1:50 pm
  #390  
 
Join Date: Jan 2013
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Business ex-Frankfurt, checked in online. Can I get lounge access? (to merge)

I think that in FRA the lounge is provided by Japan Airlines, previously I have just checked in at the counter and they have handed me a slip of paper which grants me access. Can I just go to the lounge and present my phone boarding pass instead or will I need to check in again at the agent just to get the voucher?

Thank you!
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