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ARCHIVE: 2018 HELP DESK: Will I Have Lounge Access? Which, Access, Rules

ARCHIVE: 2018 HELP DESK: Will I Have Lounge Access? Which, Access, Rules

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Old Dec 11, 18, 10:38 pm   -   Wikipost
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HELP DESK: Lounge Access, Access Rules. Will I Have Lounge Access? (2018)
Please read this wiki carefully; some fine nuances exist.

PLEASE DO NOT ALTER THE CONTENT OF THIS MODERATOR NOTE

The Lounge Access Help Desk

To assist members with questions about Lounge Access Rules that they have not been able to answer on their own using the above resources, the AA Moderator team has decided to institute this thread, the third in a series of "Help Desk" threads. N.B.: If you have questions about physical access to a specific lounge (e.g., airside vs. landside, different terminal, etc.), please search for and post to the appropriate specific thread for that lounge.

New threads on this topic will be merged into this one and bumped by the moderators as necessary. As such, we do not expect that this thread will develop into a searchable database, but that it will nonetheless provide a valuable resource to members. As well, we may shed / pare down posts from time to time to a trailing thread or similar device.

Our goal is to provide a place where members can feel welcome to post such questions and expect helpful, accurate responses. In this way, we hope to accommodate the needs and desires of both new and veteran members - those who aren't sure they are interpreting the available resources correctly can ask for help without fear of snarky-appearing responses; those who do not wish to participate in such threads are invited and, indeed, encouraged, to ignore this thread.

Please be forewarned: This thread will be subject to heavy moderation. Posts that are incorrect will be subject to deletion without notice - DO NOT POST answers unless you are 100% sure your answer is complete and correct. Posts that are unhelpful or off-topic will also be subject to deletion without notice - DO NOT POST unless you can be friendly, helpful, concise, and salient.

Finally, a few guidelines for members posting queries to this thread:
  • Please DO make an effort to review the listed resources before posting here.
    • Please DO try to give as much information as possible, including your entire itinerary, with carrier for each segment and codeshares and stopovers clearly designated, your class of service and fare class purchased, whether or not you have Admirals Club or Qantas Club membership, a Citi AAdvantage Executive card (which includes full Admirals Club membership), and the number of guests and your family relationship with them, if any.
      • Please DO understand it could take some time for answers (especially on holidays and weekends.)
        • Please DO thank helpful members volunteering to reply to your questions.

Note: Members interested in arranging AA lounge meet-ups or offer guesting in should use this thread: Admirals Club / Flagship Lounge Meet Up & Guest Offer (master thread)

Also see the future changes in lounges and access: Admirals Club and Flagship Lounge Changes, Renovations & Additions

Sincerely,
The American Airlines AAdvantage forum Moderator Team
(Help Desk established by dstan)
=================end mod note===================

The kduarte Lounge Access tool page is unavailable

Help Desk: Lounge Access Rules / Will I Have Lounge Access?

Lounge Access can be obtained in a number of ways during travel on AA and its oneworld partner airlines. These include purchasing an Admirals Club one day pass, or via Citi AAdvantage Executive MasterCard (including, as of Dec 2015, authorized card users), reciprocity agreements with other airlines, traveling on certain transcon flights in F or J, or traveling internationally with Platinum (oneworld Sapphire) or Executive Platinum (oneworld Emerald) status or in F or J classes of service - except if flying solely within North America inc,Using destinations other than MEX or the Caribbean. The last is often the greatest source of confusion, despite lounge access rules being described clearly on aa.com. Threads about these are linked to in the American Airlines LOUNGE DASHBOARD thread.

Admirals Club members paid or Executive cardholder members) are entitled guests as follows:

Up to two guests or household members (spouse, domestic partner and/or children under the age of 18) may accompany the member.
* Note that AA no longer offers a 30-day membership as of July 25 2016.

For AA status-based access (PLT, PlatPro or EXP),* passengers must: (1) be traveling on an international itinerary (Europe, Asia, Central and South America, and Mexico City, excluding the Caribbean and other destinations in North America (other than on certain three class transcontinental flights) including other destinations in Mexico, and (2) have an onward flight on a oneworld airline marketed and operated flight on the same day. PLT and PPRO members are eligible for access to all oneworld Business Class lounges, now including Flagship Lounges, including Admirals Clubs; EXP members are also eligible for access to all oneworld First Class lounges, including Flagship Lounges.

Lounges operated by third parties or premium lunges operating outside of oneworld rules (e.g. BA Concorde Room, Qatar Al Safwa or Al Mourjan lounges) may be excluded, and all may may refuse admittance if they claim they are crowded. There are other exceptions.

*Non-AA oneworld Sapphire and Emerald elites are not subject to rule #1 above.

Emerald / EP on CX JFK-YVR are not subject to AA limitations and are issued Flagship Lounge invitations for use at JFK.

Another confusing rule relates to transcontinental access. From member FriendlySkies:

Traveling on a Non-Stop Transcontinental* Flight? http://www.aa.com/i18n/utility/trans-con-access.jsp

More changes:

If you are traveling in the First or Business class cabin (on flights sold as three classes) in one of the following non-stop markets, we welcome you to visit the lounge as indicated below.


The following exceptions apply:

First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and MIA-LAX (and vice-versa) are eligible for lounge access. one world lounge access page - link
On February 17 2016, AA announced an addition to the above. As stated on their Reimagining our lounges page, in the Flagship Lounges section, "Starting in 2017, lounge access will be extended to customers booked in Business and First Class on A321T, Trans-Atlantic, Trans-Pacific and deep South American flights."
Important Note: Though this announcement excluded Northern South America and Central America, those travelling to or from those destinations in J/F or whom hold OWE or OWS, including AA elites, do indeed have access to the Flagship Lounge. See the link below for Flagship Lounge access rules for details.

In the Flagship Dining subsection, they state:

Beginning in early 2017, the Flagship Dining experience will be available in select cities with 3-class service:

● Dallas/Fort Worth (DFW)

● New York (JFK)

● Miami (MIA)

● Los Angeles (LAX)

First Class customers on American’s 3-class international and transcontinental flights will have exclusive access to Flagship Dining in 2017
All Admirals Club visitors receive free Wi-Fi access at Admirals Clubs (password is available at front desk and throughout the Club on signs), some non-alcoholic and "well" (lower price tier) alcoholic beverages and counter snacks (fruit, some kind of snack mix, cheese cubes, hot cereal mornings and soup evenings are the most common - recent additions have been made); free computer terminals are available for all passengers, and many Clubs have Business Centers and tethered Samsung Galaxy tablets in seating areas. Passengers accessing Admirals Clubs based on status or class of service on international travel are entitled to free drinks coupons usable for higher-tier non-alcoholic and alcoholic beverages and bottles of water.

Flagship Lounges (JFK, LAX, LHR and ORD) offer extended beverages and upscale snack services as well. See below for link.

NOTE: Some Lounges and Clubs are undergoing refurbishment.

Citi Prestige MasterCard holder Admirals Club access ended July 23, 2017.

American Express Platinum cardholder Admirals Club access ended 21 March 2014.

NOTE: It has been verified more airports are allowing multiple terminal access on one's day of departure. LAX has been one since mid-2014.

Admirals Club access is granted the day of flight for statusholders flyingone world and those flying F or J, or the following day at the first port of arrival if flying overnight and arriving by 0600.

Airports requiring Lounge users have a same day departure boarding pass include BOG, CCS, CDG, GIG, GRU, LHR, MEX, NRT, SCL, YYZ.

N.B. Qantas Lounges and Clubs require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. They also require AAdvantage members be traveling on a departing AA marketed flight.

Please see the following resources for full details on Lounge Access Rules: (and see below)

. . . ● AA.com: Lounge Access Rules

. . . ● AA.com: American Airlines Flagship Lounge Access Rules

Beginning later in 2017: https://www.aa.com/i18n/travel-info/...ge-updates.jsp opens Flagship access to many more pax.

. . . ● AA.com: Reimaging our lounges

. . . ● AA.com: Admirals Club Membership Guide in a downloadable PDF format.

. . . ● oneworld.com: Lounge Access Rules and Search Tool

. . . ● Wiki: Lounges

. . . ● FT: American Airlines LOUNGE DASHBOARD


For various threads on membership, access by status, transcon service, class of service, Flagship lounge access, lounges directory with links to specific lounge threads, Club member access to partner lounges, recipripocity agreements, etc.

. . . ● Last year's thread:https://www.flyertalk.com/forum/amer...es-2017-a.html

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Old May 6, 18, 11:12 pm
  #361  
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
 
Join Date: May 2000
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Originally Posted by living near shamu View Post
Hi all,

It’s been a while since I’ve asked a question here on FT but I finally have a reason. I recently made Platinum with AA and have an international trip coming up, AUS-PHL-LHR on a paid ticket. I’m also traveling with my wife who got an award ticket. Will I be able to access any lounge throughout the duration of my trip and if yes, can my wife join me? We’re on different PNRs obviously but traveling using same flight schedules. Thanks in advance for your responses.
The applicable but is

“Emerald and Sapphire members may invite one guest to join them in the lounge. The guest must also be travelling on a flight operated and marketed by a oneworld carrier.” So, yes, you will be able to access at AUS, PHL.
JDiver is offline  
Old May 7, 18, 5:47 pm
  #362  
 
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I am traveling on JL from HND-ORD in F, then onward to CLE (not booked yet). Will I have lounge access with separate PNRs? Does the onward segment need to be in biz, or will Y work? Tried to find in the WIKI and elsewhere, no luck. Thanks in advance!
Surface Interval is offline  
Old May 7, 18, 7:36 pm
  #363  
 
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Originally Posted by Surface Interval View Post
I am traveling on JL from HND-ORD in F, then onward to CLE (not booked yet). Will I have lounge access with separate PNRs? Does the onward segment need to be in biz, or will Y work? Tried to find in the WIKI and elsewhere, no luck. Thanks in advance!
Wrong thread for future reference.. Correct one is: https://www.flyertalk.com/forum/amer...es-2018-a.html

However, to answer your question, you'll have access to the Flagship Lounge (and ACs) in ORD as long as your connecting flight to CLE is on AA, regardless of being on a separate PNR or class of service. Just hold on to your JL BP to make the access smoother.
teemuflyer is offline  
Old May 7, 18, 7:58 pm
  #364  
 
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Originally Posted by teemuflyer View Post
Wrong thread for future reference.. Correct one is: https://www.flyertalk.com/forum/amer...es-2018-a.html

However, to answer your question, you'll have access to the Flagship Lounge (and ACs) in ORD as long as your connecting flight to CLE is on AA, regardless of being on a separate PNR or class of service. Just hold on to your JL BP to make the access smoother.
Thank you - and my apologies for missing the obvious thread.
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Old May 9, 18, 10:29 am
  #365  
 
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So I'm flying SNA-SFO on UA tomorrow morning and then flying AA SFO-LAX and then AA LAX-LHR later in the day (one way to avoid the 405 I guess). I am IB Platino (OW Emerald). Would I be able to have access to the AC in SNA even though I'm not flying on AA from there based on a same day AA flight? Completely understandable if not, but figured it's worth asking.
LupineChemist is offline  
Old May 9, 18, 10:39 am
  #366  
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
 
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Originally Posted by LupineChemist View Post
So I'm flying SNA-SFO on UA tomorrow morning and then flying AA SFO-LAX and then AA LAX-LHR later in the day (one way to avoid the 405 I guess). I am IB Platino (OW Emerald). Would I be able to have access to the AC in SNA even though I'm not flying on AA from there based on a same day AA flight? Completely understandable if not, but figured it's worth asking.
No. You would have to be departing SNA on a oneworld airline.

You will have access to the SFO Admirals Club and the various LAX lounges (but the Flagship Lounge in Terminal 4 or the Qantas First Lounge in Tom Bradley International Terminal via the T4 - TBIT airside connector will be the best). ¡Buen viaje!
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Old May 10, 18, 8:55 am
  #367  
 
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I've been let in with OWS to an Admirals Club arriving on a domestic flight.

At ORD about a week ago I just gave my incoming AY bp in J without status and was let in without hesitation to the FL.

Just my 2¢
miamiflyer8 is online now  
Old May 10, 18, 4:04 pm
  #368  
 
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Originally Posted by miamiflyer8 View Post
I've been let in with OWS to an Admirals Club arriving on a domestic flight.

At ORD about a week ago I just gave my incoming AY bp in J without status and was let in without hesitation to the FL.

Just my 2¢
I've seen this to be the case as well. You can be a OWS (just not AAdvantage) and bring in a guest (sometimes 2, depending on the lounge!), even on domestic flights. And if you're connecting from an international J to domestic whatever, you are entitled lounge access, since the long haul determines the arrangement. Qatar Airways sometimes seems to fudge that notion a bit when it's convenient to them and because they have their "Business" and "First Class" lounges besides Mourjan and Safwa...
flyingislove is offline  
Old May 10, 18, 4:39 pm
  #369  
 
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Data point - on Tuesday I arrived on LAX-LHR - in J as OWE and was connecting to LAX-JFK on a separate itinerary that had not cleared yet into J. Had to show both boarding passes and took a minute but was admitted both into QF F and the FL
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Old May 10, 18, 5:39 pm
  #370  
 
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Originally Posted by uscjeff View Post
Data point - on Tuesday I arrived on LAX-LHR - in J as OWE and was connecting to LAX-JFK on a separate itinerary that had not cleared yet into J. Had to show both boarding passes and took a minute but was admitted both into QF F and the FL
I assume you mean LHR-LAX-JFK? Quite a detour!
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Old May 10, 18, 5:50 pm
  #371  
 
Join Date: Sep 2016
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Originally Posted by flyingislove View Post
I've seen this to be the case as well. You can be a OWS (just not AAdvantage) and bring in a guest (sometimes 2, depending on the lounge!), even on domestic flights. And if you're connecting from an international J to domestic whatever, you are entitled lounge access, since the long haul determines the arrangement. Qatar Airways sometimes seems to fudge that notion a bit when it's convenient to them and because they have their "Business" and "First Class" lounges besides Mourjan and Safwa...
That's all part of published benefits. I thought miamiflyer8's point was the arrival aspect, i.e., getting access without an onward flight (which is nominally required). In the ORD example presumably there was an onward flight (to get back through security) but it doesn't sound like miamiflyer8 was asked about it at the FL.
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Old May 10, 18, 7:21 pm
  #372  
 
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Originally Posted by FlyingEgghead View Post
That's all part of published benefits. I thought miamiflyer8's point was the arrival aspect, i.e., getting access without an onward flight (which is nominally required). In the ORD example presumably there was an onward flight (to get back through security) but it doesn't sound like miamiflyer8 was asked about it at the FL.
My point was indeed that I have gotten in on a sole domestic itinerary on arrival to an Admirals Club.

Absolutely, I was connecting to ATL on the same PNR in F (not that it matters) and wasn't asked about a connection at all. So presumably I could've flown Spirit from T3 and still got into the FL with my incoming bp.
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Old May 10, 18, 7:25 pm
  #373  
 
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Originally Posted by miamiflyer8 View Post
My point was indeed that I have gotten in on a sole domestic itinerary on arrival to an Admirals Club.

Absolutely, I was connecting to ATL on the same PNR in F (not that it matters) and wasn't asked about a connection at all. So presumably I could've flown Spirit from T3 and still got into the FL with my incoming bp.
But if it was on the same PNR, presumably when they scanned your boarding pass, they could see that you had an onward connection on AA.
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Old May 10, 18, 7:30 pm
  #374  
 
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Originally Posted by DMPHL View Post
But if it was on the same PNR, presumably when they scanned your boarding pass, they could see that you had an onward connection on AA.
What if I gave them only my onward bp and couldn't they see where I arrived from?
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Old May 10, 18, 7:32 pm
  #375  
 
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Originally Posted by miamiflyer8 View Post
What if I gave them only my onward bp and couldn't they see where I arrived from?
Someone more knowledgeable than I will have to answer that!
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