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ARCHIVE: 2018 HELP DESK: Will I Have Lounge Access? Which, Access, Rules

ARCHIVE: 2018 HELP DESK: Will I Have Lounge Access? Which, Access, Rules

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Old Dec 11, 18, 10:38 pm   -   Wikipost
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HELP DESK: Lounge Access, Access Rules. Will I Have Lounge Access? (2018)
Please read this wiki carefully; some fine nuances exist.

PLEASE DO NOT ALTER THE CONTENT OF THIS MODERATOR NOTE

The Lounge Access Help Desk

To assist members with questions about Lounge Access Rules that they have not been able to answer on their own using the above resources, the AA Moderator team has decided to institute this thread, the third in a series of "Help Desk" threads. N.B.: If you have questions about physical access to a specific lounge (e.g., airside vs. landside, different terminal, etc.), please search for and post to the appropriate specific thread for that lounge.

New threads on this topic will be merged into this one and bumped by the moderators as necessary. As such, we do not expect that this thread will develop into a searchable database, but that it will nonetheless provide a valuable resource to members. As well, we may shed / pare down posts from time to time to a trailing thread or similar device.

Our goal is to provide a place where members can feel welcome to post such questions and expect helpful, accurate responses. In this way, we hope to accommodate the needs and desires of both new and veteran members - those who aren't sure they are interpreting the available resources correctly can ask for help without fear of snarky-appearing responses; those who do not wish to participate in such threads are invited and, indeed, encouraged, to ignore this thread.

Please be forewarned: This thread will be subject to heavy moderation. Posts that are incorrect will be subject to deletion without notice - DO NOT POST answers unless you are 100% sure your answer is complete and correct. Posts that are unhelpful or off-topic will also be subject to deletion without notice - DO NOT POST unless you can be friendly, helpful, concise, and salient.

Finally, a few guidelines for members posting queries to this thread:
  • Please DO make an effort to review the listed resources before posting here.
    • Please DO try to give as much information as possible, including your entire itinerary, with carrier for each segment and codeshares and stopovers clearly designated, your class of service and fare class purchased, whether or not you have Admirals Club or Qantas Club membership, a Citi AAdvantage Executive card (which includes full Admirals Club membership), and the number of guests and your family relationship with them, if any.
      • Please DO understand it could take some time for answers (especially on holidays and weekends.)
        • Please DO thank helpful members volunteering to reply to your questions.

Note: Members interested in arranging AA lounge meet-ups or offer guesting in should use this thread: Admirals Club / Flagship Lounge Meet Up & Guest Offer (master thread)

Also see the future changes in lounges and access: Admirals Club and Flagship Lounge Changes, Renovations & Additions

Sincerely,
The American Airlines AAdvantage forum Moderator Team
(Help Desk established by dstan)
=================end mod note===================

The kduarte Lounge Access tool page is unavailable

Help Desk: Lounge Access Rules / Will I Have Lounge Access?

Lounge Access can be obtained in a number of ways during travel on AA and its oneworld partner airlines. These include purchasing an Admirals Club one day pass, or via Citi AAdvantage Executive MasterCard (including, as of Dec 2015, authorized card users), reciprocity agreements with other airlines, traveling on certain transcon flights in F or J, or traveling internationally with Platinum (oneworld Sapphire) or Executive Platinum (oneworld Emerald) status or in F or J classes of service - except if flying solely within North America inc,Using destinations other than MEX or the Caribbean. The last is often the greatest source of confusion, despite lounge access rules being described clearly on aa.com. Threads about these are linked to in the American Airlines LOUNGE DASHBOARD thread.

Admirals Club members paid or Executive cardholder members) are entitled guests as follows:

Up to two guests or household members (spouse, domestic partner and/or children under the age of 18) may accompany the member.
* Note that AA no longer offers a 30-day membership as of July 25 2016.

For AA status-based access (PLT, PlatPro or EXP),* passengers must: (1) be traveling on an international itinerary (Europe, Asia, Central and South America, and Mexico City, excluding the Caribbean and other destinations in North America (other than on certain three class transcontinental flights) including other destinations in Mexico, and (2) have an onward flight on a oneworld airline marketed and operated flight on the same day. PLT and PPRO members are eligible for access to all oneworld Business Class lounges, now including Flagship Lounges, including Admirals Clubs; EXP members are also eligible for access to all oneworld First Class lounges, including Flagship Lounges.

Lounges operated by third parties or premium lunges operating outside of oneworld rules (e.g. BA Concorde Room, Qatar Al Safwa or Al Mourjan lounges) may be excluded, and all may may refuse admittance if they claim they are crowded. There are other exceptions.

*Non-AA oneworld Sapphire and Emerald elites are not subject to rule #1 above.

Emerald / EP on CX JFK-YVR are not subject to AA limitations and are issued Flagship Lounge invitations for use at JFK.

Another confusing rule relates to transcontinental access. From member FriendlySkies:

Traveling on a Non-Stop Transcontinental* Flight? http://www.aa.com/i18n/utility/trans-con-access.jsp

More changes:

If you are traveling in the First or Business class cabin (on flights sold as three classes) in one of the following non-stop markets, we welcome you to visit the lounge as indicated below.


The following exceptions apply:

First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and MIA-LAX (and vice-versa) are eligible for lounge access. one world lounge access page - link
On February 17 2016, AA announced an addition to the above. As stated on their Reimagining our lounges page, in the Flagship Lounges section, "Starting in 2017, lounge access will be extended to customers booked in Business and First Class on A321T, Trans-Atlantic, Trans-Pacific and deep South American flights."
Important Note: Though this announcement excluded Northern South America and Central America, those travelling to or from those destinations in J/F or whom hold OWE or OWS, including AA elites, do indeed have access to the Flagship Lounge. See the link below for Flagship Lounge access rules for details.

In the Flagship Dining subsection, they state:

Beginning in early 2017, the Flagship Dining experience will be available in select cities with 3-class service:

● Dallas/Fort Worth (DFW)

● New York (JFK)

● Miami (MIA)

● Los Angeles (LAX)

First Class customers on American’s 3-class international and transcontinental flights will have exclusive access to Flagship Dining in 2017
All Admirals Club visitors receive free Wi-Fi access at Admirals Clubs (password is available at front desk and throughout the Club on signs), some non-alcoholic and "well" (lower price tier) alcoholic beverages and counter snacks (fruit, some kind of snack mix, cheese cubes, hot cereal mornings and soup evenings are the most common - recent additions have been made); free computer terminals are available for all passengers, and many Clubs have Business Centers and tethered Samsung Galaxy tablets in seating areas. Passengers accessing Admirals Clubs based on status or class of service on international travel are entitled to free drinks coupons usable for higher-tier non-alcoholic and alcoholic beverages and bottles of water.

Flagship Lounges (JFK, LAX, LHR and ORD) offer extended beverages and upscale snack services as well. See below for link.

NOTE: Some Lounges and Clubs are undergoing refurbishment.

Citi Prestige MasterCard holder Admirals Club access ended July 23, 2017.

American Express Platinum cardholder Admirals Club access ended 21 March 2014.

NOTE: It has been verified more airports are allowing multiple terminal access on one's day of departure. LAX has been one since mid-2014.

Admirals Club access is granted the day of flight for statusholders flyingone world and those flying F or J, or the following day at the first port of arrival if flying overnight and arriving by 0600.

Airports requiring Lounge users have a same day departure boarding pass include BOG, CCS, CDG, GIG, GRU, LHR, MEX, NRT, SCL, YYZ.

N.B. Qantas Lounges and Clubs require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. They also require AAdvantage members be traveling on a departing AA marketed flight.

Please see the following resources for full details on Lounge Access Rules: (and see below)

. . . ● AA.com: Lounge Access Rules

. . . ● AA.com: American Airlines Flagship Lounge Access Rules

Beginning later in 2017: https://www.aa.com/i18n/travel-info/...ge-updates.jsp opens Flagship access to many more pax.

. . . ● AA.com: Reimaging our lounges

. . . ● AA.com: Admirals Club Membership Guide in a downloadable PDF format.

. . . ● oneworld.com: Lounge Access Rules and Search Tool

. . . ● Wiki: Lounges

. . . ● FT: American Airlines LOUNGE DASHBOARD


For various threads on membership, access by status, transcon service, class of service, Flagship lounge access, lounges directory with links to specific lounge threads, Club member access to partner lounges, recipripocity agreements, etc.

. . . ● Last year's thread:https://www.flyertalk.com/forum/amer...es-2017-a.html

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Old Apr 17, 18, 8:56 pm
  #316  
 
Join Date: Jul 2017
Programs: AAdvantage
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Thank you, thank you!
endo_jackson is offline  
Old Apr 19, 18, 11:21 pm
  #317  
 
Join Date: Mar 2003
Location: Sydney
Programs: QF WP. LTG
Posts: 112
Lounge access in GYE

Does American offer lounge access for business class and OWE at Guayaquil
OzTraveller is offline  
Old Apr 20, 18, 12:37 am
  #318  
 
Join Date: Oct 2010
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Originally Posted by OzTraveller View Post
Does American offer lounge access for business class and OWE at Guayaquil
Yes, you should have lounge access. They use the Priority Pass lounge (Aeropuertos VIP Club)
GYEWorldTraveler is offline  
Old Apr 20, 18, 2:03 pm
  #319  
 
Join Date: Mar 2018
Programs: AAdvantage
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MIA-LAX First Class lounge access ended (for now)

I have gotten into the admirals club in LAX and MIA in 2017 thanks to business/first on the 32B, however on today’s flight (12:10pm) from LAX to Miami, I was told no access to admirals or flagship lounge for transcon first anymore (according to the desk agent,
for about 6 months now), I’m guessing this is around the time the flagship lounges opened. The on-board FC experience is still premium flagship first/business on the 32B with Casper bedding and amenities kit, but no special treatment at the airport anymore. Hopefully they bring it back, but for now, I’m happy the on-board is still premium for the medium haul flight!
SS_Flyer is offline  
Old Apr 20, 18, 2:16 pm
  #320  
Moderator: American AAdvantage, Mexico, Technical Support and Feedback, and The Suggestion Box
 
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Originally Posted by SS_Flyer View Post
I have gotten into the admirals club in LAX and MIA in 2017 thanks to business/first on the 32B, however on today’s flight (12:10pm) from LAX to Miami, I was told no access to admirals or flagship lounge for transcon first anymore (according to the desk agent,
for about 6 months now), I’m guessing this is around the time the flagship lounges opened. The on-board FC experience is still premium flagship first/business on the 32B with Casper bedding and amenities kit, but no special treatment at the airport anymore. Hopefully they bring it back, but for now, I’m happy the on-board is still premium for the medium haul flight!
By “32B”you mean the AA A321S with two class First, right? MIA-LAX had Access when there was three class First offered on the now refitted 777.

The 32B flying the JFK - LAX or SFO runs are A321T Premium F and J canbins with horizontally flat seats, and they do have access. Flying in an A321H or -S affords no lounge access by cabin class of service.

This is nothing new.

“32B”merely means an A321 with “Sharklets” wingtip devices, and includes the A321H, -S and -T aircraft. Unfortunately, AA uses those designations on the safety cards, but uses the overly broad “32B” term on aa.com - but it’s both misleading and useless for determining lounge access purposes.
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Old Apr 20, 18, 6:06 pm
  #321  
 
Join Date: Mar 2018
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Originally Posted by JDiver View Post
By “32B”you mean the AA A321S with two class First, right? MIA-LAX had Access when there was three class First offered on the now refitted 777.

The 32B flying the JFK - LAX or SFO runs are A321T Premium F and J canbins with horizontally flat seats, and they do have access. Flying in an A321H or -S affords no lounge access by cabin class of service.

This is nothing new.

“32B”merely means an A321 with “Sharklets” wingtip devices, and includes the A321H, -S and -T aircraft. Unfortunately, AA uses those designations on the safety cards, but uses the overly broad “32B” term on aa.com - but it’s both misleading and useless for determining lounge access purposes.
So it’s because the 777 is no longer flying. So long as they keep the premium soft product on board, it’ll still be a really worthwhile upgrade, whether complimentary or otherwise. I wonder if any other transcon flights in 2-class have the same treatment 🤔
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Old Apr 20, 18, 7:22 pm
  #322  
 
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Originally Posted by SS_Flyer View Post


So it’s because the 777 is no longer flying. So long as they keep the premium soft product on board, it’ll still be a really worthwhile upgrade, whether complimentary or otherwise. I wonder if any other transcon flights in 2-class have the same treatment 🤔
Quick answer is yes..
teemuflyer is offline  
Old Apr 21, 18, 10:06 am
  #323  
 
Join Date: Apr 2016
Posts: 149
Just an update after my flights from JFK to LAX in F on a BA marketed flight on the A321T. I had no problems at all accessing the Flagship First Class Dining in both JFK or LAX at arrivals. Nobody mentioned that I was on a BA marketed flight. So this should be no problem
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Old Apr 21, 18, 1:29 pm
  #324  
Moderator: American AAdvantage, Mexico, Technical Support and Feedback, and The Suggestion Box
 
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Originally Posted by TravelManBiz View Post
Just an update after my flights from JFK to LAX in F on a BA marketed flight on the A321T. I had no problems at all accessing the Flagship First Class Dining in both JFK or LAX at arrivals. Nobody mentioned that I was on a BA marketed flight. So this should be no problem
That was exactly what should have occurred. Thank you for posting your experience.
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JDiver is offline  
Old Apr 22, 18, 12:09 pm
  #325  
 
Join Date: Jul 2017
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When travelling through PEK, on JAL metal with a U class AA award according to the OW lounger finder page, I'll have access only to the BGS Business Class Lounge & Cathay Pacific Lounge. None of which have food listed as an amenity. Could one of you lovely experts confirm that in order to access one of the lounges with food, I'd have to purchase access to a different lounge at PEK? Thanks.
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Old Apr 23, 18, 5:46 am
  #326  
 
Join Date: Feb 2016
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Originally Posted by embarcadero1 View Post
I'm sure this question has been asked before but I can't find an answer.

I'm traveling from HND to LAX on AA in J. I'm also a OW Emerald. I have a flight booked from LAX to SFO on AA. That flight departs three hours after my arrival at LAX, but the booking is on a separate PNR.

Will i I be able to talk my way into a OW lounge for a shower? Or does onward travel as part of an international trip require that all flights be on the same PNR?

Thanks for any help you might be able to provide.
I'm in a very similar boat - but I'm a mere AA Plat. NRT-LAX in Y and on to DFW same day on a separate PNR. Will I have access to Flagship Lounge or OW Business Lounge? Could I just show my NRT-LAX BP?
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Old Apr 23, 18, 5:52 am
  #327  
 
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Originally Posted by werDrD View Post
I'm in a very similar boat - but I'm a mere AA Plat. NRT-LAX in Y and on to DFW same day on a separate PNR. Will I have access to Flagship Lounge or OW Business Lounge? Could I just show my NRT-LAX BP?
Separate tickets don't matter for lounge access purposes, just show your NRT-LAX BP to access the FL or oneworld lounge at LAX.
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Old Apr 23, 18, 11:21 am
  #328  
Moderator: American AAdvantage, Mexico, Technical Support and Feedback, and The Suggestion Box
 
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Originally Posted by werDrD View Post
I'm in a very similar boat - but I'm a mere AA Plat. NRT-LAX in Y and on to DFW same day on a separate PNR. Will I have access to Flagship Lounge or OW Business Lounge? Could I just show my NRT-LAX BP?
AA Platinum / one world Sapphire gets lounge access by way of status, regardless of single PNR. (Of course, separate PNRs will affect your arrival at LAX, particularly if you have checked baggage.)
JDiver is offline  
Old Apr 26, 18, 8:11 pm
  #329  
 
Join Date: Nov 2013
Posts: 39
Confused about lounge access

I'm a bit confused about lounge access and I have 2 questions. I am AA Plat (OW Sapphire).

1. Flying PHL-MUC on AA, is there any lounge I can use pre-departure in PHL? If I'm reading the rules correctly, I think I can't use Admiral's Club but I can use a BA lounge...? I think PHL has both, but I'm not sure about which terminal(s).

2. Connecting to MUC-HER on A3 (non-OW). Am I allowed to use any OW lounge in MUC since I am not departing on a OW flight (I'm arriving on one)? I think the answer is no, but I'm not sure.

I'm looking at https://www.oneworld.com/ffp/my-onew...ntage-platinum and https://www.aa.com/i18n/aadvantage-p...s-benefits.jsp.

The AA website says this:

1oneworld® benefits are available only to passengers on scheduled flights that are both marketed and operated by a oneworld® member airline (marketed means that there must be a oneworld® member airline flight number on your ticket)
2Access to Qantas Domestic Business Lounges excluded. AAdvantage member access to American Airlines lounges excluded (regardless of status or class of service) if traveling within North America or between the U.S., Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Caribbean
It seems like footnote #1 includes me (scheduled on a OW flight) and #2 does, too (access to AA lounge excluded if traveling within NA, which I am not).

The OW website says this:

Access to Business Class and frequent flyer lounges (with one guest) when travelling internationally*, regardless of the class of service flown that day
Marsh11 is offline  
Old Apr 27, 18, 2:34 am
  #330  
 
Join Date: Feb 2001
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Originally Posted by Marsh11 View Post
I'm a bit confused about lounge access and I have 2 questions. I am AA Plat (OW Sapphire).

1. Flying PHL-MUC on AA, is there any lounge I can use pre-departure in PHL? If I'm reading the rules correctly, I think I can't use Admiral's Club but I can use a BA lounge...? I think PHL has both, but I'm not sure about which terminal(s).

2. Connecting to MUC-HER on A3 (non-OW). Am I allowed to use any OW lounge in MUC since I am not departing on a OW flight (I'm arriving on one)? I think the answer is no, but I'm not sure.
As a PLT you can of course use any of the Admirals Clubs at PHL before your PHL-MUC flight. Technically, you can also use the BA lounge too (since it's a oneworld Business lounge), however BA lounges at outstations in the US are notorious for only allowing in eligible customers on BA flights (the PHL club especially).

And since your onward MUC-HER flight is not on a oneworld carrier, you won't have any lounge access during your connection at MUC.
JJeffrey is offline  

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