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ARCHIVE: 2018 HELP DESK: Will I Have Lounge Access? Which, Access, Rules

ARCHIVE: 2018 HELP DESK: Will I Have Lounge Access? Which, Access, Rules

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Old Dec 11, 18, 10:38 pm   -   Wikipost
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HELP DESK: Lounge Access, Access Rules. Will I Have Lounge Access? (2018)
Please read this wiki carefully; some fine nuances exist.

PLEASE DO NOT ALTER THE CONTENT OF THIS MODERATOR NOTE

The Lounge Access Help Desk

To assist members with questions about Lounge Access Rules that they have not been able to answer on their own using the above resources, the AA Moderator team has decided to institute this thread, the third in a series of "Help Desk" threads. N.B.: If you have questions about physical access to a specific lounge (e.g., airside vs. landside, different terminal, etc.), please search for and post to the appropriate specific thread for that lounge.

New threads on this topic will be merged into this one and bumped by the moderators as necessary. As such, we do not expect that this thread will develop into a searchable database, but that it will nonetheless provide a valuable resource to members. As well, we may shed / pare down posts from time to time to a trailing thread or similar device.

Our goal is to provide a place where members can feel welcome to post such questions and expect helpful, accurate responses. In this way, we hope to accommodate the needs and desires of both new and veteran members - those who aren't sure they are interpreting the available resources correctly can ask for help without fear of snarky-appearing responses; those who do not wish to participate in such threads are invited and, indeed, encouraged, to ignore this thread.

Please be forewarned: This thread will be subject to heavy moderation. Posts that are incorrect will be subject to deletion without notice - DO NOT POST answers unless you are 100% sure your answer is complete and correct. Posts that are unhelpful or off-topic will also be subject to deletion without notice - DO NOT POST unless you can be friendly, helpful, concise, and salient.

Finally, a few guidelines for members posting queries to this thread:
  • Please DO make an effort to review the listed resources before posting here.
    • Please DO try to give as much information as possible, including your entire itinerary, with carrier for each segment and codeshares and stopovers clearly designated, your class of service and fare class purchased, whether or not you have Admirals Club or Qantas Club membership, a Citi AAdvantage Executive card (which includes full Admirals Club membership), and the number of guests and your family relationship with them, if any.
      • Please DO understand it could take some time for answers (especially on holidays and weekends.)
        • Please DO thank helpful members volunteering to reply to your questions.

Note: Members interested in arranging AA lounge meet-ups or offer guesting in should use this thread: Admirals Club / Flagship Lounge Meet Up & Guest Offer (master thread)

Also see the future changes in lounges and access: Admirals Club and Flagship Lounge Changes, Renovations & Additions

Sincerely,
The American Airlines AAdvantage forum Moderator Team
(Help Desk established by dstan)
=================end mod note===================

The kduarte Lounge Access tool page is unavailable

Help Desk: Lounge Access Rules / Will I Have Lounge Access?

Lounge Access can be obtained in a number of ways during travel on AA and its oneworld partner airlines. These include purchasing an Admirals Club one day pass, or via Citi AAdvantage Executive MasterCard (including, as of Dec 2015, authorized card users), reciprocity agreements with other airlines, traveling on certain transcon flights in F or J, or traveling internationally with Platinum (oneworld Sapphire) or Executive Platinum (oneworld Emerald) status or in F or J classes of service - except if flying solely within North America inc,Using destinations other than MEX or the Caribbean. The last is often the greatest source of confusion, despite lounge access rules being described clearly on aa.com. Threads about these are linked to in the American Airlines LOUNGE DASHBOARD thread.

Admirals Club members paid or Executive cardholder members) are entitled guests as follows:

Up to two guests or household members (spouse, domestic partner and/or children under the age of 18) may accompany the member.
* Note that AA no longer offers a 30-day membership as of July 25 2016.

For AA status-based access (PLT, PlatPro or EXP),* passengers must: (1) be traveling on an international itinerary (Europe, Asia, Central and South America, and Mexico City, excluding the Caribbean and other destinations in North America (other than on certain three class transcontinental flights) including other destinations in Mexico, and (2) have an onward flight on a oneworld airline marketed and operated flight on the same day. PLT and PPRO members are eligible for access to all oneworld Business Class lounges, now including Flagship Lounges, including Admirals Clubs; EXP members are also eligible for access to all oneworld First Class lounges, including Flagship Lounges.

Lounges operated by third parties or premium lunges operating outside of oneworld rules (e.g. BA Concorde Room, Qatar Al Safwa or Al Mourjan lounges) may be excluded, and all may may refuse admittance if they claim they are crowded. There are other exceptions.

*Non-AA oneworld Sapphire and Emerald elites are not subject to rule #1 above.

Emerald / EP on CX JFK-YVR are not subject to AA limitations and are issued Flagship Lounge invitations for use at JFK.

Another confusing rule relates to transcontinental access. From member FriendlySkies:

Traveling on a Non-Stop Transcontinental* Flight? http://www.aa.com/i18n/utility/trans-con-access.jsp

More changes:

If you are traveling in the First or Business class cabin (on flights sold as three classes) in one of the following non-stop markets, we welcome you to visit the lounge as indicated below.


The following exceptions apply:

First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and MIA-LAX (and vice-versa) are eligible for lounge access. one world lounge access page - link
On February 17 2016, AA announced an addition to the above. As stated on their Reimagining our lounges page, in the Flagship Lounges section, "Starting in 2017, lounge access will be extended to customers booked in Business and First Class on A321T, Trans-Atlantic, Trans-Pacific and deep South American flights."
Important Note: Though this announcement excluded Northern South America and Central America, those travelling to or from those destinations in J/F or whom hold OWE or OWS, including AA elites, do indeed have access to the Flagship Lounge. See the link below for Flagship Lounge access rules for details.

In the Flagship Dining subsection, they state:

Beginning in early 2017, the Flagship Dining experience will be available in select cities with 3-class service:

● Dallas/Fort Worth (DFW)

● New York (JFK)

● Miami (MIA)

● Los Angeles (LAX)

First Class customers on American’s 3-class international and transcontinental flights will have exclusive access to Flagship Dining in 2017
All Admirals Club visitors receive free Wi-Fi access at Admirals Clubs (password is available at front desk and throughout the Club on signs), some non-alcoholic and "well" (lower price tier) alcoholic beverages and counter snacks (fruit, some kind of snack mix, cheese cubes, hot cereal mornings and soup evenings are the most common - recent additions have been made); free computer terminals are available for all passengers, and many Clubs have Business Centers and tethered Samsung Galaxy tablets in seating areas. Passengers accessing Admirals Clubs based on status or class of service on international travel are entitled to free drinks coupons usable for higher-tier non-alcoholic and alcoholic beverages and bottles of water.

Flagship Lounges (JFK, LAX, LHR and ORD) offer extended beverages and upscale snack services as well. See below for link.

NOTE: Some Lounges and Clubs are undergoing refurbishment.

Citi Prestige MasterCard holder Admirals Club access ended July 23, 2017.

American Express Platinum cardholder Admirals Club access ended 21 March 2014.

NOTE: It has been verified more airports are allowing multiple terminal access on one's day of departure. LAX has been one since mid-2014.

Admirals Club access is granted the day of flight for statusholders flyingone world and those flying F or J, or the following day at the first port of arrival if flying overnight and arriving by 0600.

Airports requiring Lounge users have a same day departure boarding pass include BOG, CCS, CDG, GIG, GRU, LHR, MEX, NRT, SCL, YYZ.

N.B. Qantas Lounges and Clubs require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. They also require AAdvantage members be traveling on a departing AA marketed flight.

Please see the following resources for full details on Lounge Access Rules: (and see below)

. . . ● AA.com: Lounge Access Rules

. . . ● AA.com: American Airlines Flagship Lounge Access Rules

Beginning later in 2017: https://www.aa.com/i18n/travel-info/...ge-updates.jsp opens Flagship access to many more pax.

. . . ● AA.com: Reimaging our lounges

. . . ● AA.com: Admirals Club Membership Guide in a downloadable PDF format.

. . . ● oneworld.com: Lounge Access Rules and Search Tool

. . . ● Wiki: Lounges

. . . ● FT: American Airlines LOUNGE DASHBOARD


For various threads on membership, access by status, transcon service, class of service, Flagship lounge access, lounges directory with links to specific lounge threads, Club member access to partner lounges, recipripocity agreements, etc.

. . . ● Last year's thread:https://www.flyertalk.com/forum/amer...es-2017-a.html

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Old Apr 9, 18, 6:25 pm
  #286  
 
Join Date: Mar 2018
Programs: AAdvantage
Posts: 5
Originally Posted by JJeffrey View Post
Not surprisingly the answers you received from the AA phone reps are incorrect (most reservations AAgents would have no clue or training about lounge access policies). The fact that your flight doesn't offer true 3-class F has no bearing on lounge access. As you said, there's no harm in asking when you get there, but I would fully expect to spend your time in the AC.
Copy that -- we'll go in planning to spend some time in the AC before the flight, instead of the FL. The explanation the phone agent gave me was that only passengers booked in International First can guest someone into the Flagship Lounge, but because our flight was only two-classes, we would be able to guest someone even though we're in Business on this intercontinental flight. Thank you for your knowledge and safe travels.
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Old Apr 10, 18, 4:18 pm
  #287  
 
Join Date: Feb 2016
Location: LAS
Programs: AA Exec Plat, Hilton Diamond
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LAS>DFW>FCO

Hello FT -

My spouse and I will be flying business class from LAS>DFW>FCO>DFW>LAS in August. I am AA EP, can someone tell me what options we have through this itinerary on the outbound and inbound? Many thanks to all.
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Old Apr 10, 18, 7:46 pm
  #288  
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-LAS no *O access.

https://www.oneworld.com/ffp/lounge-...eaccess/LAS/-1

-DFW A/C's in A, B, C and the temporary "premium" lounge in D - both ways. (Maybe not both ways with D)

-FCO, "Passenger Lounge (E Gates)"

https://www.oneworld.com/ffp/lounge-...eaccess/FCO/-1

(This presumes all travel is on AA)
serfty is offline  
Old Apr 11, 18, 1:06 pm
  #289  
 
Join Date: Apr 2018
Posts: 4
Not sure if I will have access to any lounges. Flying Business through American Airlines DEN-CLT-MAD, returning MAD-CLT-DEN. Domestic legs are being classed as "First" and international legs are "Business." Will I have any access to lounges in DEN or CLT?

Edited to add: I have no elite status.

Last edited by LUSHaye; Apr 11, 18 at 1:11 pm
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Old Apr 11, 18, 1:12 pm
  #290  
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
 
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Originally Posted by LUSHaye View Post
Not sure if I will have access to any lounges. Flying Business DEN-CLT-MAD, returning MAD-CLT-DEN. Domestic legs are being classed as "First" and international legs are "Business." Will I have any access to lounges in DEN or CLT?

Edited to add: I have no elite status.
You’ll have access in DEN, CLT (assuming there’s a lounge in DEN -I’ve not checked), and MAD, CLT on the return.
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Old Apr 11, 18, 1:17 pm
  #291  
 
Join Date: Apr 2018
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Originally Posted by JDiver View Post
You’ll have access in DEN, CLT (assuming there’s a lounge in DEN -I’ve not checked), and MAD, CLT on the return.
How exciting, thank you! First time flying anything except economy. Denver has one but only in one of the Concourses, I believe.
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Old Apr 11, 18, 1:22 pm
  #292  
 
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Traveling on two PNR's: one is AA ORD-PHL in Y and the other is PHL-DOH on QR in J. Travel is on the same day. I am OWE/EXP. Will I have access to the ORD Flagship Lounge?
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Old Apr 11, 18, 1:24 pm
  #293  
 
Join Date: Mar 2003
Location: Greensboro, NC USA
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I apologize if this has been asked and answered a million times, but the rules are confusing and seemingly ever changing. I'm traveling in COACH between ORD and LHR and then on to Berlin on BA. I'm AA Platinum and traveling with someone who is just AA Gold. What lounges will I be able to access (and guest) at ORD and LHR?
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Old Apr 11, 18, 1:53 pm
  #294  
 
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Originally Posted by ORDPLATAA View Post
Traveling on two PNR's: one is AA ORD-PHL in Y and the other is PHL-DOH on QR in J. Travel is on the same day. I am OWE/EXP. Will I have access to the ORD Flagship Lounge?
Yes, separate tickets don't matter for lounge access, just have your PHL-DOH boarding pass (or itinerary as you prob wont be able get your real boarding pass before you to PHL) to show for entry
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Old Apr 11, 18, 1:56 pm
  #295  
 
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Originally Posted by trvlr70 View Post
I apologize if this has been asked and answered a million times, but the rules are confusing and seemingly ever changing. I'm traveling in COACH between ORD and LHR and then on to Berlin on BA. I'm AA Platinum and traveling with someone who is just AA Gold. What lounges will I be able to access (and guest) at ORD and LHR?
PLT is oneworld Sapphire which gets you and a guest into any (most) oneworld business lounges on qualifying itineraries. You can use the AA Flagship Lounge at ORD and the BA Galleries Business/Club lounges at LHR T5.
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Old Apr 11, 18, 2:13 pm
  #296  
 
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Originally Posted by JJeffrey View Post
PLT is oneworld Sapphire which gets you and a guest into any (most) oneworld business lounges on qualifying itineraries. You can use the AA Flagship Lounge at ORD and the BA Galleries Business/Club lounges at LHR T5.
Thanks for you speedy reply.
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Old Apr 11, 18, 8:04 pm
  #297  
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
 
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Originally Posted by LUSHaye View Post
How exciting, thank you! First time flying anything except economy. Denver has one but only in one of the Concourses, I believe.
The Madrid terminal 4-S Lounge is crowded, but large and with extensive hit and cold snacks, and even El Rincón del Vino (to your farthest left in the lounge) for wine tasting.
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Old Apr 12, 18, 2:24 am
  #298  
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There is indeed a lounge in DEN ... it opened in late 2010.

DEN / Denver International Airport Admirals Club (master thread)

Last edited by serfty; Apr 12, 18 at 2:31 am
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Old Apr 14, 18, 7:28 am
  #299  
 
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I was just able to book CHC-OMA FJ/AA combo AA Saver in coach, we have a 4 hour layover at LAX. I don’t think FJ is in Oneworld so am I out of luck for the Admirals Club - Platinum status international booking? I have Priority Pass from AX Aspire so hopefully there will be a lounge near our LAX-DFW gate.
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Old Apr 14, 18, 7:33 am
  #300  
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
 
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Originally Posted by kmandrew View Post
I was just able to book CHC-OMA FJ/AA combo AA Saver in coach, we have a 4 hour layover at LAX. I don’t think FJ is in Oneworld so am I out of luck for the Admirals Club - Platinum status international booking? I have Priority Pass from AX Aspire so hopefully there will be a lounge near our LAX-DFW gate.
FJ is definitely not a oneworld airline, so the KAL Lounge will be available to you. See here for LAX Priority Pass lounges.
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