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ARCHIVE: 2018 NEWBIE LOUNGE Ask Your "Newbie" AA Questions Here (flame free)

ARCHIVE: 2018 NEWBIE LOUNGE Ask Your "Newbie" AA Questions Here (flame free)

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Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
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The 2019 Newbie Lounge thread can be found here.

Welcome to the 2018 "NEWBIE LOUNGE"
Ask Your Consolidated / Combined AA Questions Here (flame free)

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Welcome to the Newbie Lounge!
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NOTE: The 2016 AA NEWBIE LOUNGE post thread is here
NOTE: The 2017 AA NEWBIE LOUNGE post thread is here



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Old May 30, 18, 1:32 am
  #856  
 
Join Date: Nov 2005
Location: FL 390
Programs: Marriott, Hyatt, HA, AA
Posts: 713
Originally Posted by Michael D View Post
Does American have a meal service in International Business and First where the meal is served in one service as soon as possible after take off (Executive Dining in United speak)?
They have also upgraded the food offering in some Flagship Lounge locations, so one can eat a reasonable meal in Lounge and go straight to sleep on flight. I find trying to sleep from just after take off works better than being awake for the meal and then trying to sleep at destination time zone...
rjlon is offline  
Old May 30, 18, 1:58 am
  #857  
 
Join Date: Nov 2005
Location: FL 390
Programs: Marriott, Hyatt, HA, AA
Posts: 713
Originally Posted by greenmeadie View Post
Hi all,

I'm trying to help my girlfriend get to Platinum Pro but as I'm a BA FF, I don't know too much about the AA programme.

She is currently Platinum until 31st Jan 19, at 1,319 EQD and 15,399 miles. What i dont get is that on her membership page it says 'Progress to Gold, Keep flying to enjoy this status until 31st Jan, 20' so is she earning now for next years status?

Also, is there any calculator for EQD's and EQM's? I know only the fare counts for EQD's, but with EQM's, is that just the flight mileage?

Thanks for any help anyone can provide!

James
First one is easy.
The AA program resets every year. So even if you are EXP, you will reset to zero in the new year. This s why you see the EQM's, EQD's to Gold. I have lifetime Platinum but it always shows requirements to Gold at start of year.

EQM's are based on Miles times a multiplier dependent on carrier. I tried to find the page that has details but so far no luck. AAdvantage Customer Service are very helpful if you call them. There is a local number for UK as well as the domestic numbers (For each level).

Good luck.
greenmeadie likes this.
rjlon is offline  
Old May 30, 18, 6:13 am
  #858  
 
Join Date: Jul 2012
Posts: 115
Originally Posted by JDiver View Post
I believe that information is shown during the purchase process, and after that it is not shown in your account at all until you have flown and it has all posted.

In the Wikipost atbthe top of the page of https://www.flyertalk.com/forum/amer...a-partners.html, where you can post your details and request assistance, it states, in part:
Thank you for your reply. For whatever reason the link you provided does not work for me (page not found) but a google search brings up the relevant thread

After further investigation I have found that the AA site only shows estimated earnings if you are booking a simple return flight (eg HKG-LAX) A return flight that has connections via different cities HKG-SFO via NRT on the outbound and LAX on the return will not show estimated earning before booking. Nor will multi city itineraries. To get the EQM EQD earnings you need to call.

When flying CX I have always used this calculator to work out earnings for my upcoming flights. Is there anything similar to this for AA?

Finally redeemable miles earnings are based on the dollar amount spent with a multiplier depending on your AA status. If you upgrade in status mid way through an itinerary how do they calculate the miles earned? Is ti based on the status when you book the flight, start the trip or at the end of the trip?

Many thanks.
Herostratus is offline  
Old May 30, 18, 6:22 am
  #859  
 
Join Date: Aug 2017
Programs: AA GLD, IHG PLT
Posts: 237
I usually calculate EQMs just by looking up distance between city pairs, EQDs and RDMs are easy if you know the fare.

For redeemable miles earned based on Status, I believe that you get the extra redeemable miles for the flight that pushes you over the edge. I'd have to check though, I had a status challenge and dropped back on earnings this year.
MathMusic is offline  
Old May 30, 18, 6:50 am
  #860  
 
Join Date: Aug 2014
Location: London
Programs: BA Executive Club
Posts: 53
Originally Posted by rjlon View Post
First one is easy.
The AA program resets every year. So even if you are EXP, you will reset to zero in the new year. This s why you see the EQM's, EQD's to Gold. I have lifetime Platinum but it always shows requirements to Gold at start of year.

EQM's are based on Miles times a multiplier dependent on carrier. I tried to find the page that has details but so far no luck. AAdvantage Customer Service are very helpful if you call them. There is a local number for UK as well as the domestic numbers (For each level).

Good luck.
Thanks for this explanation. To clarify, the targets that are on the right (EQM's, EQD's) - are those showing how much to go to get to the next level (i.e. Platinum to Platinum Pro) or to Gold for next year? I never realised how straightforward BA's mileage programme is until now!!
greenmeadie is offline  
Old May 30, 18, 7:28 am
  #861  
Moderator: American AAdvantage, Mexico, Technical Support and Feedback, and The Suggestion Box
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 60,446
Originally Posted by Herostratus View Post
Thank you for your reply. For whatever reason the link you provided does not work for me (page not found) but a google search brings up the relevant thread

After further investigation I have found that the AA site only shows estimated earnings if you are booking a simple return flight (eg HKG-LAX) A return flight that has connections via different cities HKG-SFO via NRT on the outbound and LAX on the return will not show estimated earning before booking. Nor will multi city itineraries. To get the EQM EQD earnings you need to call.

When flying CX I have always used this calculator to work out earnings for my upcoming flights. Is there anything similar to this for AA?

Finally redeemable miles earnings are based on the dollar amount spent with a multiplier depending on your AA status. If you upgrade in status mid way through an itinerary how do they calculate the miles earned? Is ti based on the status when you book the flight, start the trip or at the end of the trip?

Many thanks.
I’ll try again HELP DESK: Earning Elite Qualifying EQD, EQM & Award / RDM AA, Partners. My apologies.
JDiver is offline  
Old May 30, 18, 8:08 pm
  #862  
 
Join Date: May 2014
Posts: 3
I am planning to use my AA miles to book a flight to Europe for my parents. I will not be traveling with them. I am not sure whose credit card I should use to pay for the fees when I book the flight online. Should I use my credit card or one of my parent's credit card? I've read stories of people who had to show the credit card that was used at the airport check-in counter. I just want to make sure that they don't encounter any issues. Thank you in advance!
mirah0879 is offline  
Old May 30, 18, 11:07 pm
  #863  
 
Join Date: Apr 2003
Location: Austin, Texas, USA
Programs: AA Plat Pro, Hilton Silver, Marriott Plat Premier, AS MVP Gold 75K
Posts: 49
So, I'm not exactly a newbie, but I am fairly inexperienced at award travel booking, as we just don't seem to earn many miles. That said, I am looking to maybe fly a friend with me to NYC next month using my miles, and I have a few questions.
To preface, my itinerary is:
June 10 AA2287 AUS-JFK
June 14 AA2772 JFK-AUS

1) Earlier today I saw connecting flights available for the 12,500 mile redemption level, with my flights available at the 30,000 mile level.
2) I now see none at 12,500. How frequently is this updated?
3) I am Plat, would my friend be granted the same benefits as me (2 checked bags, priority, MCE access, Same Day standby) at the 12,500 level? The 30,000 level?
4) Would there be potentially better access to the 12,500 on the N/S flights closer to departure?
5) Would calling the plat desk change any of the above?

Sorry, I looked through a ton of the wikis and about six pages of posts, but didn't quite see what I was looking for. Obviously since my itin is already booked, and with one paid and one award, I cannot do this on the same itin. I am guessing that after booking I could call the Plat desk and asked that the PNR's be linked, but will that do anything?

Thanks in advance for the responses.
MikeShores is offline  
Old May 31, 18, 3:50 am
  #864  
 
Join Date: Nov 2005
Location: FL 390
Programs: Marriott, Hyatt, HA, AA
Posts: 713
Originally Posted by greenmeadie View Post
Thanks for this explanation. To clarify, the targets that are on the right (EQM's, EQD's) - are those showing how much to go to get to the next level (i.e. Platinum to Platinum Pro) or to Gold for next year? I never realised how straightforward BA's mileage programme is until now!!
I think it is a question of familiarity. I know some friends who are BA Frequent Flyers and some of the rules and charges stump me but they do not see any issues. Like Soccer and NFL, easy to follow when you know the rules... Remind me about the offside rule again....
rjlon is offline  
Old May 31, 18, 11:19 am
  #865  
 
Join Date: Dec 2012
Programs: aa gold...lol......now EXP
Posts: 323
Hello All,

New to AA. I was offered temp Gold status (took it!) and have a flight tomorrow. I was auto-assigned seats in First class. I am having trouble changing seats....the system keeps giving me an error so I called AA. The rep said that the flight goes to airport control at 24 hr (I could be wrong but I thought it was an hour before the flight when it goes to airport control?). The rep said they can't do anything and I would have to wait until I get to the airport to change seats.....seems ridiculous and the seats are disappearing!!!

Its the last leg of my trip that won't let me choose an available seat. Is this because it is technically more than 24 hours before the flight leaves? Or have I hit some bug?

Thanks for any input and suggestions!
Bradhattan is offline  
Old May 31, 18, 11:29 am
  #866  
 
Join Date: Mar 2017
Location: Chicago
Programs: AAdvantage Gold
Posts: 169
Originally Posted by Bradhattan View Post
Hello All,

New to AA. I was offered temp Gold status (took it!) and have a flight tomorrow. I was auto-assigned seats in First class. I am having trouble changing seats....the system keeps giving me an error so I called AA. The rep said that the flight goes to airport control at 24 hr (I could be wrong but I thought it was an hour before the flight when it goes to airport control?). The rep said they can't do anything and I would have to wait until I get to the airport to change seats.....seems ridiculous and the seats are disappearing!!!

Its the last leg of my trip that won't let me choose an available seat. Is this because it is technically more than 24 hours before the flight leaves? Or have I hit some bug?

Thanks for any input and suggestions!
Congrats on getting upgraded. Seat changes being controlled by the airport happens to me from time to time. It seems to happen on fuller flights and anyone at the airport can help you. I would try DMing the AA twitter team, they can work miracles.
AAdamE is online now  
Old May 31, 18, 12:02 pm
  #867  
 
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 5,142
Originally Posted by MikeShores View Post
So, I'm not exactly a newbie, but I am fairly inexperienced at award travel booking, as we just don't seem to earn many miles. That said, I am looking to maybe fly a friend with me to NYC next month using my miles, and I have a few questions.
To preface, my itinerary is:
June 10 AA2287 AUS-JFK
June 14 AA2772 JFK-AUS

1) Earlier today I saw connecting flights available for the 12,500 mile redemption level, with my flights available at the 30,000 mile level.
2) I now see none at 12,500. How frequently is this updated?
3) I am Plat, would my friend be granted the same benefits as me (2 checked bags, priority, MCE access, Same Day standby) at the 12,500 level? The 30,000 level?
4) Would there be potentially better access to the 12,500 on the N/S flights closer to departure?
5) Would calling the plat desk change any of the above?

Sorry, I looked through a ton of the wikis and about six pages of posts, but didn't quite see what I was looking for. Obviously since my itin is already booked, and with one paid and one award, I cannot do this on the same itin. I am guessing that after booking I could call the Plat desk and asked that the PNR's be linked, but will that do anything?

Thanks in advance for the responses.
Award seats can come and go at anytime. AA offers a free 5 day hold on awards, so if you see something like the connecting itinerary that looked even remotely interesting, you can always put it on hold for 5 days while you finalize your plans. It's always possible that AA could release additional sAAver seats on the AUS-JFK nonstop, but when/if that happens is anybody's guess. For a simple domestic flight like this calling AA generally won't produce any different results.

For your friend's benefits, it makes no difference whether they are booked on a 12.5k sAAver award or 30k AAnytime award. You can't "link" PNRs, however you can call AA after booking and get your friend seated next to you in MCE for free, and on the upgrade list with you if you're trying to upgrade. For priority security and boarding, a simple "he's traveling with me" works 99% of the time. Your other PLT benefits (baggage, stand-by, etc.) typically will not carry over to companions on separate PNRs, however these are always YMMV situations depending on the agent helping you.
JJeffrey is online now  
Old May 31, 18, 5:29 pm
  #868  
 
Join Date: May 2018
Programs: AAdvantage
Posts: 3
I am very inexperienced at booking reward travel and looking for some advice. I having been accumulating miles to use towards a trip to Europe for myself & my wife for our anniversary next April -- hoping to get business class seats. I'll be flying from DFW to CPH in late April and back in mid-May. I have seen lots of advice about trying to avoid British Airways due to the hefty surcharges, but it seems every search comes up with BA as the only option. The good side is that there seems to be good availability for business class seats at 57.5K each way, however round-trip surcharges appear total over $2K for the two of us. I've primarily searched using the AA website as well as British Airways. It's my understanding that a direct AA flight to London, even if connecting to a British Airways flight to CPH from there would significantly decrease the surcharge.

Would you recommend waiting a bit to see if availability on an AA flight opens up or should I just bite the bullet and pay the surcharge so I don't risk the available BA seats disappearing?
Some previous discussions I've read mention trying to pursue routing through a non-UK airport such as CDG or MAD ... is there a good way to try to force the reward flight search to these routes versus through London?

I've also seen reference to searching for flights on Finnair and/or Iberia as well, but am no having luck finding any good options there either.

Thank you in advance for any information you can provide!
Hyde88 is offline  
Old May 31, 18, 8:57 pm
  #869  
 
Join Date: Dec 2012
Programs: aa gold...lol......now EXP
Posts: 323
Originally Posted by AAdamE View Post
Congrats on getting upgraded. Seat changes being controlled by the airport happens to me from time to time. It seems to happen on fuller flights and anyone at the airport can help you. I would try DMing the AA twitter team, they can work miracles.
I think I figured it out.......This is a same day return with multi-legs: GRR-ORD-IAH-DFW-GRR....While it appeared to be a round trip when I booked, AA.com makes it look as: GRR (2 stops with plane changes) -DFW and then DFW-GRR, like it was two one ways yet one PNR. Online check-in worked for all legs but wouldn't allow seat changes to the legs that were more than 24 hours before departure (even though the upgrades occurred for some legs in advance of 24 hours - assuming due to the first leg within 24 hours of departure). Once each flight hit the 24 hr mark, the seat change would stick....also assuming due to being elite upgrades and not paid FC.
All speculation of course! I still managed to get a favorable seat albeit my first choice had disappeared by the time I could get the change to stick.
Bradhattan is offline  
Old Jun 1, 18, 1:06 am
  #870  
 
Join Date: Nov 2005
Location: FL 390
Programs: Marriott, Hyatt, HA, AA
Posts: 713
Originally Posted by Bradhattan View Post
Hello All,

New to AA. I was offered temp Gold status (took it!) and have a flight tomorrow. I was auto-assigned seats in First class. I am having trouble changing seats....the system keeps giving me an error so I called AA. The rep said that the flight goes to airport control at 24 hr (I could be wrong but I thought it was an hour before the flight when it goes to airport control?). The rep said they can't do anything and I would have to wait until I get to the airport to change seats.....seems ridiculous and the seats are disappearing!!!

Its the last leg of my trip that won't let me choose an available seat. Is this because it is technically more than 24 hours before the flight leaves? Or have I hit some bug?

Thanks for any input and suggestions!
Seats go to airport control at T-24. Often the allocation of many upgrades is done during this time. You should be able to change seats on web check in. Failing that you have to do it at the airport.
rjlon is offline  

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