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ARCHIVE: 2018 NEWBIE LOUNGE Ask Your "Newbie" AA Questions Here (flame free)

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Old Jan 1, 2018, 1:26 pm
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Last edit by: JDiver
The 2019 Newbie Lounge thread can be found here.

Welcome to the 2018 "NEWBIE LOUNGE"
Ask Your Consolidated / Combined AA Questions Here (flame free)

MODERATOR GUIDEPOST:
(This post can only be edited by moderators.)



Welcome to the Newbie Lounge!
Welcome to Flyertalk!

The Newbie Lounge is a place for newer and less experienced members to ask their questions about American Airlines and the AAdvantage program and have answered by our more experienced and knowledgeable members. Feel free to ask any question related to American Airlines and AAdvantage here.

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NOTE: The 2016 AA NEWBIE LOUNGE post thread is here
NOTE: The 2017 AA NEWBIE LOUNGE post thread is here



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ARCHIVE: 2018 NEWBIE LOUNGE Ask Your "Newbie" AA Questions Here (flame free)

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Old Feb 28, 2018, 8:00 am
  #376  
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Join Date: Dec 2003
Location: Not here; there!
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Posts: 29,531
Originally Posted by thunderlounge
That’s not all that changed, either. If I read that page right this morning, while looking for something else, TATL dropped to just the first bag free for F/J/EXP, etc. The second bag (and third in some cases) are now charged at $100/$200 respectively. TPAC is still first two.

Not sure if it was an oversight on their list of applicable countries or not. If not, then for TATL it’s first bag free for everyone, and everybody pays for the second. TPAC is first two, then everyone pays.
Can you post the language you are seeing for the TATL Business Class baggage allowance? I'm still seeing this language in the AA baggage page:

"1st and 2nd checked bags are complimentary for:
  • AAdvantage® Platinum Pro
  • AAdvantage® Platinum
  • oneworld® Sapphire members
  • Confirmed Business Class customers*
  • Confirmed Premium Economy customers**
**Tickets issued on or after November 13, 2017. 2nd complimentary bag does not apply for travel to or from Hawaii."
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Old Feb 28, 2018, 8:32 am
  #377  
 
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Gold
Posts: 3,921
Originally Posted by guv1976
Can you post the language you are seeing for the TATL Business Class baggage allowance?
There is this page https://www.aa.com/i18n/customer-ser...rvice-fees.jsp which doesn't address elite allowances.
MADPhil is offline  
Old Feb 28, 2018, 9:54 am
  #378  
 
Join Date: Dec 2017
Posts: 1,107
https://www.aa.com/i18n/travel-info/...age-policy.jsp


If you look under “What will it cost” section, then open up the “and travelling to” section, Europe isn’t listed in any of those.

Further down TATL is listed towards the end of the table.



However, buried in the site on the page listing all service fees, it remains as it was with a table by cabin/destination and listing first/second bag free.


Odd to say the least, as it would appear to be differing information, or poorly worded information on their main baggage page.
thunderlounge is offline  
Old Feb 28, 2018, 11:52 am
  #379  
 
Join Date: Jul 2004
Programs: CO, UA, AA, WN, DL Gold
Posts: 2,981
500 mile upgrades

So, my wife got free platinum and 20 500 mile upgrades. I have no status and I don't know why she got this offer and I didn't. It expires 5/31 so we are just going to go somewhere to use it up.
RE the upgrades. If we book her and I through Amex travel, and then call AA can we use these stickies? Is these a certain fare class needed? If so, is the upgrade awarded immediately or are we now on a list? If it's the 'list' when is it awarded?

I'm sorry for these simple questions, but I can't find a definitive answer anywhere.
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Old Feb 28, 2018, 12:21 pm
  #380  
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Originally Posted by thebat
So, my wife got free platinum and 20 500 mile upgrades. I have no status and I don't know why she got this offer and I didn't. It expires 5/31 so we are just going to go somewhere to use it up.
RE the upgrades. If we book her and I through Amex travel, and then call AA can we use these stickies? Is these a certain fare class needed? If so, is the upgrade awarded immediately or are we now on a list? If it's the 'list' when is it awarded?

I'm sorry for these simple questions, but I can't find a definitive answer anywhere.
Yep, you can book through Amex then call AA to request upgrades (or go online and pull up your reservation at aa.com to request them as well). All normal paid coach fares are ok except Basic Economy. When you request the upgrades you'll be put on the list, as a PLT they have the possibility of clearing anytime between 48 hrs before the flight right up until boarding time.
JJeffrey is online now  
Old Mar 1, 2018, 9:07 am
  #381  
Suspended
 
Join Date: Nov 2005
Posts: 789
Flying LHR-LAX-HNL as we speak. As Lifetime Plat 2 free bags, Global Entey is sweet T T4 though you have to walk to TBIT to get bags. 6 minutes from leaving plane to clearing immigration as against average 45 minutes before. Terminal 5 is much better thN Terminal 4 and has better food outlets. AA109 had Premium Economy layout so was quite happy with is as improved Coach seat. Row 16 outers were always good on 77w. PE seat reminds me of old domestic first on 757’s. Still do not like PE, regard it as another downward move caused by link with BA. Cheap is Coach or sleep is Business or First. Paying more to sit up makes no sense. BA do it to stop Business upgrades from coach but then their Avios thing is no match for Aadvantage. So all in all, no bags problem, no Global Entry problem, no Coach seat problem, no Terminal 5 problem. AA remains best TATL.
flyertalker54234 is offline  
Old Mar 1, 2018, 1:25 pm
  #382  
 
Join Date: Nov 2014
Location: Aspen, CO
Posts: 792
I remember reading somewhere AA has partnered with JAL for their top tier elites receiving VIP benefits if flying each others metal... does anyone remember this? Any links?
Gino Troian is offline  
Old Mar 1, 2018, 1:41 pm
  #383  
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Originally Posted by Gino Troian
I remember reading somewhere AA has partnered with JAL for their top tier elites receiving VIP benefits if flying each others metal... does anyone remember this? Any links?
What do you mean by VIP benefits, other than the normal Oneworld emerald privileges?
Mwenenzi is offline  
Old Mar 1, 2018, 2:39 pm
  #384  
 
Join Date: May 2008
Location: WAS
Programs: AA Ex Plt
Posts: 1,630
I've been in here a lot lately -- so thanks all

Question: Does AA have CS and/or a call center based in Liverpool, UK?

Cheers -
thegrailer is offline  
Old Mar 1, 2018, 3:00 pm
  #385  
 
Join Date: Nov 2014
Location: Aspen, CO
Posts: 792
Originally Posted by Mwenenzi
What do you mean by VIP benefits, other than the normal Oneworld emerald privileges?

"The customer experience is always on our mind, and that’s especially true for our VIP customers. In May, American implemented a process to assist top JAL customers flying codeshare on American to and from Japan at DFW, LAX, and ORD which is modeled after our Five Star Service, including guaranteed arrival, departure and connection assistance. Likewise, JAL will soon begin to assist our ConciergeKey members on select JAL flights at NRT and HND, followed later this year by Kansai International Airport in Osaka (KIX)."

Any more information on this?
Gino Troian is offline  
Old Mar 1, 2018, 7:31 pm
  #386  
Moderator: American AAdvantage
 
Join Date: May 2000
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Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by thegrailer
I've been in here a lot lately -- so thanks all

Question: Does AA have CS and/or a call center based in Liverpool, UK?

Cheers -
US did, so perhaps AA has kept it?
JDiver is offline  
Old Mar 2, 2018, 6:42 pm
  #387  
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Join Date: Apr 2001
Location: MEL CHC
Posts: 20,992
Originally Posted by Gino Troian
I remember reading somewhere AA has partnered with JAL for their top tier elites receiving VIP benefits if flying each others metal... does anyone remember this? Any links?
Originally Posted by Gino Troian
Originally Posted by Mwenenzi
What do you mean by VIP benefits, other than the normal Oneworld emerald privileges?
"The customer experience is always on our mind, and that’s especially true for our VIP customers. In May, American implemented a process to assist top JAL customers flying codeshare on American to and from Japan at DFW, LAX, and ORD which is modeled after our Five Star Service, including guaranteed arrival, departure and connection assistance. Likewise, JAL will soon begin to assist our ConciergeKey members on select JAL flights at NRT and HND, followed later this year by Kansai International Airport in Osaka (KIX)."

Any more information on this?
Like this? https://www.flyertalk.com/forum/amer...er-thread.html
If anyone needs to ask they probably do not qualify
Mwenenzi is offline  
Old Mar 2, 2018, 7:39 pm
  #388  
 
Join Date: Nov 2014
Location: Aspen, CO
Posts: 792
Originally Posted by Mwenenzi
Like this? https://www.flyertalk.com/forum/amer...er-thread.html
If anyone needs to ask they probably do not qualify
I don't know, but who are " top JAL customers?" Are they JL Diamonds? Any more info on this perk? I will be getting JL Diamond by May and do fly quite a bit from LAX-HND.
Gino Troian is offline  
Old Mar 2, 2018, 7:53 pm
  #389  
 
Join Date: Dec 2017
Posts: 1,107
JAL’s equivalent to AA’s CK. AA does the same for BA’s GGL as well.
thunderlounge is offline  
Old Mar 2, 2018, 9:21 pm
  #390  
 
Join Date: Nov 2014
Location: Aspen, CO
Posts: 792
Originally Posted by thunderlounge
JAL’s equivalent to AA’s CK. AA does the same for BA’s GGL as well.
What's JAL's equivalent to AA's CK? I wasn't aware there was anything higher than Diamond!
Gino Troian is offline  


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