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AA 777-300ER / 77W Premium Economy & Best PE Seat, Service

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Old Dec 19, 2017, 2:43 pm
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Last edit by: Prospero
AA has 20 Boeing 777-323ER / 77W aircraft in the fleet.

The final configuration includes:

8 First Class seats
52 Business Class
28 Rockwell Collins MiQ Premium Economy seats
. . . . (The 77W has received the same Premium Economy Seat as is in the 787-9 and other refitted widebodies.)
28 Main Cabin Extra (in 10 across configuration, all bulkheads or exit rows)
188 Main Cabin / Economy / Coach



All Rockwell Collins MiQ Premium Economy seats, in a 2-4-2 configuration, offer seatback flat 15.4" touch screen screen AVOD (can be tilted up or down slightly, corded hand controller) with 250 movies, 160 TV shows, 13 radio channels, 375 albums and 20 games; 110 VAC international multiplug and 5 VDC USB power. The front (bulkhead) seats offer foot rest bars that deploy from the seat; other seats have footpegs under the seat in front of you.

Ku-Band Satellite Panasonic Wi-Fi (not GoGo) is offered for sale.








Link to thread discussing First and Business Class seating.

See post #1 for seat chart and illustration
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AA 777-300ER / 77W Premium Economy & Best PE Seat, Service

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Old Apr 19, 2018, 3:13 pm
  #121  
 
Join Date: Dec 2017
Posts: 1,107
At this pace, they’ll be done in 2 weeks, 3 if they loaf around.
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Old Apr 20, 2018, 9:16 am
  #122  
 
Join Date: May 2011
Location: DFW
Programs: AA EXP, LT Gold
Posts: 3,148
N729AN heading back to DFW from PAE today to re-enter service. Going to LHR tonight as AA78.
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econometrics is offline  
Old Apr 23, 2018, 2:32 pm
  #123  
 
Join Date: Nov 2017
Location: LAX
Programs: AA Gold, Marriott Gold, HH Diamond
Posts: 39
Wife and I sat in 18JL from LAX to HKG. Solid product and pretty comfortable for the long haul. Was initially concerned about seat recline but didn't appear to be hindered by the wall behind. Initially thought people were overreacting about the audio jack, but it definitely takes a bit to find. Saw numerous people with their phone lights on trying to find it.

Seat came with a pillow, blanket, and a Cole Haan amenity kit which was useful

Food was atrocious
Monkified is offline  
Old Apr 23, 2018, 3:00 pm
  #124  
 
Join Date: Mar 2016
Posts: 90
Originally Posted by Monkified
Wife and I sat in 18JL from LAX to HKG. Solid product and pretty comfortable for the long haul. Was initially concerned about seat recline but didn't appear to be hindered by the wall behind. Initially thought people were overreacting about the audio jack, but it definitely takes a bit to find. Saw numerous people with their phone lights on trying to find it.

Seat came with a pillow, blanket, and a Cole Haan amenity kit which was useful

Food was atrocious
Surprised it came with the amenity kit as that’s a PE soft product and it hasn’t officially launched yet for the 77W. Was it the normal main cabin meal service?
ckd38 is offline  
Old Apr 23, 2018, 3:30 pm
  #125  
 
Join Date: Nov 2017
Location: LAX
Programs: AA Gold, Marriott Gold, HH Diamond
Posts: 39
Yeah I was surprised too. It was a much more flimsy case than what I've received in J in the past but contained the basic dental kit, hygiene kit, eye mask, socks, and ear plugs.

I'm pretty sure it was the main cabin meal service although we did receive a food options menu at the beginning of the flight which we didn't get on our flight back to LAX in Y. Didn't take a photo though.
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Old Apr 24, 2018, 4:16 am
  #126  
 
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
Originally Posted by Monkified
Yeah I was surprised too. It was a much more flimsy case than what I've received in J in the past but contained the basic dental kit, hygiene kit, eye mask, socks, and ear plugs.

I'm pretty sure it was the main cabin meal service although we did receive a food options menu at the beginning of the flight which we didn't get on our flight back to LAX in Y. Didn't take a photo though.
Flimsy amenity kit, atrocious food ... are you sure you weren't in business class?

Seriously though, the amenity kit sounds like the same kind issued in biz to/from LHR.

BA's PE gives you a business class meal, with much less service. But the meal is at least edible. From prevoius reports here on FT, it sounds like AA PE's meal is much closer to main cabin than business class. (As if there's much difference.)
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Old Apr 26, 2018, 2:21 pm
  #127  
 
Join Date: May 2011
Location: DFW
Programs: AA EXP, LT Gold
Posts: 3,148
N724AN going back to DFW tonight to re-enter service with PE installed. Scheduled to operate AA78 to LHR tomorrow (27 April).

I'm guessing N727AN will go to PAE next. She's inbound to DFW from LHR as AA81 right now.
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econometrics is offline  
Old Apr 27, 2018, 1:28 pm
  #128  
 
Join Date: Jan 2015
Location: ORK
Programs: BAEC
Posts: 65
premium economy 777-300

Hi All, this is my first post on AA forum, i usually fly business class on AA but there was a deal not to be missed in the new premium economy cabin in september ($600 ork to mia return), we have booked row 16 exit, has anyone been in these seats and what was the service like? i have heard that anything other than bus/first the service is abysmal and rude. if anyone can shed some light i would be delighted
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Old Apr 27, 2018, 1:43 pm
  #129  
 
Join Date: Apr 2008
Location: TX
Programs: AA: EXP MR: Ti
Posts: 495
https://www.flyertalk.com/forum/amer...g-out-now.html
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Old Apr 27, 2018, 2:17 pm
  #130  
 
Join Date: Jan 2015
Location: ORK
Programs: BAEC
Posts: 65
thank you
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Old Apr 27, 2018, 3:09 pm
  #131  
Moderator: American AAdvantage
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Please follow the topic in the e isting thread linked to above.

Moderator
JDiver is offline  
Old Apr 28, 2018, 10:53 am
  #132  
 
Join Date: Jun 2001
Location: Hawaii & Texas
Programs: AA ExPlat / LT Plat / 3MM, Delta Plat, Bonvoy LT Titanium, HH Diamond
Posts: 1,109
Can someone please post a trip report on one of the converted 77W birds with some photos of Premium Economy. We're going to be on an upcoming DFW-LHR flight in a PE seat before PE officially rolls out and we'd like to know cabin layout, service, etc.
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Old Apr 28, 2018, 10:59 am
  #133  
Moderator: American AAdvantage
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by EXPLAT
Can someone please post a trip report on one of the converted 77W birds with some photos of Premium Economy. We're going to be on an upcoming DFW-LHR flight in a PE seat before PE officially rolls out and we'd like to know cabin layout, service, etc.
Have you looked at the photos in the Wikipost at the top of the page? Post no. 1 shows the seat layout.
JDiver is offline  
Old Apr 28, 2018, 11:05 am
  #134  
 
Join Date: Jun 2001
Location: Hawaii & Texas
Programs: AA ExPlat / LT Plat / 3MM, Delta Plat, Bonvoy LT Titanium, HH Diamond
Posts: 1,109
Originally Posted by JDiver
Have you looked at the photos in the Wikipost at the top of the page? Post no. 1 shows the seat layout.
Have flown on the 787 in PE from DFW-MAD after the conversion but before they started charging for the seats. In this case, they served PE food and handed out amenity kits. I'm looking for actual photos of the 77W PE and if any premium services will be offered as the crew gets trained closer to the actual launch date. They may start with only MCE amenities and then switch over to PE amenities closer to launch. Would be nice to know. PS: Also, what wine, beer and spirits are offered in MCE on the DFW-LHR flight? I can't find that information online anywhere.
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Old Apr 28, 2018, 4:11 pm
  #135  
Moderator: American AAdvantage
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by EXPLAT
Have flown on the 787 in PE from DFW-MAD after the conversion but before they started charging for the seats. In this case, they served PE food and handed out amenity kits. I'm looking for actual photos of the 77W PE and if any premium services will be offered as the crew gets trained closer to the actual launch date. They may start with only MCE amenities and then switch over to PE amenities closer to launch. Would be nice to know. PS: Also, what wine, beer and spirits are offered in MCE on the DFW-LHR flight? I can't find that information online anywhere.
Ah, thanks for clarifying! We have a lot f newer users of this forum who aren’t aware of Wikiposts, which is why I mentioned it; you’re not new to PE. I am guessing the situation is still not consistent and firm, from a soft service point. I’ll be interested in the answers myself.
JDiver is offline  


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