Dec 19, 2017, 2:43 pm
Last edit by: Prospero
AA has 20 Boeing 777-323ER / 77W aircraft in the fleet.
The final configuration includes:
8 First Class seats
52 Business Class
28 Rockwell Collins MiQ Premium Economy seats
. . . . (The 77W has received the same Premium Economy Seat as is in the 787-9 and other refitted widebodies.)
28 Main Cabin Extra (in 10 across configuration, all bulkheads or exit rows)
188 Main Cabin / Economy / Coach
All Rockwell Collins MiQ Premium Economy seats, in a 2-4-2 configuration, offer seatback flat 15.4" touch screen screen AVOD (can be tilted up or down slightly, corded hand controller) with 250 movies, 160 TV shows, 13 radio channels, 375 albums and 20 games; 110 VAC international multiplug and 5 VDC USB power. The front (bulkhead) seats offer foot rest bars that deploy from the seat; other seats have footpegs under the seat in front of you.
Ku-Band Satellite Panasonic Wi-Fi (not GoGo) is offered for sale.
Link to thread discussing First and Business Class seating.
See post #1 for seat chart and illustration
The final configuration includes:
8 First Class seats
52 Business Class
28 Rockwell Collins MiQ Premium Economy seats
. . . . (The 77W has received the same Premium Economy Seat as is in the 787-9 and other refitted widebodies.)
28 Main Cabin Extra (in 10 across configuration, all bulkheads or exit rows)
188 Main Cabin / Economy / Coach
All Rockwell Collins MiQ Premium Economy seats, in a 2-4-2 configuration, offer seatback flat 15.4" touch screen screen AVOD (can be tilted up or down slightly, corded hand controller) with 250 movies, 160 TV shows, 13 radio channels, 375 albums and 20 games; 110 VAC international multiplug and 5 VDC USB power. The front (bulkhead) seats offer foot rest bars that deploy from the seat; other seats have footpegs under the seat in front of you.
Ku-Band Satellite Panasonic Wi-Fi (not GoGo) is offered for sale.
Link to thread discussing First and Business Class seating.
See post #1 for seat chart and illustration
AA 777-300ER / 77W Premium Economy & Best PE Seat, Service
Jul 15, 2018, 1:29 pm
#287
Join Date: Aug 2008
Location: San Francisco
Programs: AA EXP; Marriott BonVoy Titanium Elite, Marriott LT Plat.
Posts: 1,717
I just completed a PE flight on CX (HKG-SFO) and the snacks were "common" Y material. Which flight were you on when the CX PE snacks weren't as such?
Jul 15, 2018, 1:32 pm
#288
Join Date: Aug 2008
Location: San Francisco
Programs: AA EXP; Marriott BonVoy Titanium Elite, Marriott LT Plat.
Posts: 1,717
I don't understand the madness of this matter. On a recent AA flight (LAX-HKG), a pair went missing and those FA were out on patrol even while we were leaving the plane. However, on a more recent flight (SFO-HKG), I noticed that the headset were exactly the same and was prepared for the FA to collect then as they do on AA. And the FA never collected them. Nothing happened at all. Impressive!!
Jul 15, 2018, 2:15 pm
#289
Join Date: Jul 2002
Location: Dallas, Texas
Programs: AA Exp. Bonvoy Gold, Hilton Gold, IHG Platinum.
Posts: 1,186
Its my understanding that the flight attendants are docked for the cost of the headphones if they go missing. That creates a far from premium experience. I do like the quality of the Bose headsets but its almost not worth the retrieval experience to have them. The headsets in PE look nice but they aren't. The sound quality is poor an zero noise cancelling .
Jul 15, 2018, 3:19 pm
#290
Join Date: Jul 2016
Posts: 152
I flew CX PE LAX-HKG-LAX last Fall. The snacks were definitely different from common Y snacks - packaged nuts, chocolates, popcorn, etc. As I picked through the offerings, the flight attendant walked up and asked me what I would like to drink. He offered coffee from the cappuccino machine and brought me a double espresso to my seat.
Jul 15, 2018, 3:33 pm
#291
Join Date: Mar 2010
Programs: AA Plat, Marriott Plat
Posts: 736
I don’t understand how is it difficult to retrieve some headsets. Do they not pick them up the same way they distribute them? It’s not likely that when you handed them out here we’re more people than when you pick them up.
Last edited by living near shamu; Jul 15, 2018 at 3:33 pm Reason: Spelling
Jul 15, 2018, 10:25 pm
#292
Join Date: Jul 2013
Location: LAS/DXB
Programs: LH HON
Posts: 1,193
I flew CX PE LAX-HKG-LAX last Fall. The snacks were definitely different from common Y snacks - packaged nuts, chocolates, popcorn, etc. As I picked through the offerings, the flight attendant walked up and asked me what I would like to drink. He offered coffee from the cappuccino machine and brought me a double espresso to my seat.
Jul 16, 2018, 9:41 am
#293
Join Date: Nov 2007
Location: Los Angeles
Programs: AA LT Gold
Posts: 3,644
I don't think that my enjoying of the movies was significantly decreased for not having Bose.
They are better than the earbuds in regular economy, IMO.
Jul 18, 2018, 8:43 am
#294
Join Date: Sep 2000
Location: DCA/IAD
Programs: AA EXP; 1W Emerald; HHonors Diamond; Marriott Gold; UA dirt
Posts: 7,811
I thought the headsets had a bit of an odd shape and did not fit me so well. As it was, I didnt watch any movies. JFK-LHR last week was absurdly short - 6:15 flying time and about 20 minutes of that flying time was our need to circle south of London because of the 6:00 am landing curfew.
As I've said elsewhere, PE is domestic first class in a widebody jet. Meals are basically domestic F class meals, seat is basically a domestic F seat (with the added foot rests). Notables are the amenities kit and rather nice blanket and pillow.
I flew to Europe in PE and back in MCE Y. I would much rather fly in PE. FWIW, OUR PE cabin was maybe 60% full. Business and first were 100% full and coach appeared 95% full.
As I've said elsewhere, PE is domestic first class in a widebody jet. Meals are basically domestic F class meals, seat is basically a domestic F seat (with the added foot rests). Notables are the amenities kit and rather nice blanket and pillow.
I flew to Europe in PE and back in MCE Y. I would much rather fly in PE. FWIW, OUR PE cabin was maybe 60% full. Business and first were 100% full and coach appeared 95% full.
Jul 18, 2018, 12:09 pm
#295
Join Date: Sep 2011
Location: SNA
Programs: AA EXP, Hilton Diamond, Hyatt Globalist, IHG Plat, Marriott Gold, National EE
Posts: 1,204
Jul 18, 2018, 2:42 pm
#296
Join Date: Nov 2007
Location: Los Angeles
Programs: AA LT Gold
Posts: 3,644
Without solid comprehensive data (not anectodal experience like mine or the other poster's on FT) it is impossible, from here, to assess how well PE is currently doing.
Jul 21, 2018, 2:25 pm
#298
Join Date: Feb 2018
Programs: UA, AA
Posts: 60
I can't speak for anybody else, but my PE experience was damned good. The FAs were on the ball, decent quality food, meals served promptly, and there was regular beverage service. I honestly don't know what I would have improved upon for this given class of service. It certainly wasn't the worst 7.5 hours I've spent in the air, by a longshot.
To be honest, for all the slagging we read about the big-3 U.S. carriers' horrible service, any intra-Europe flights I've taken on BA have been much worse than UA and AA domestically, which I consider a fair comparison. I've had great and OK flights on AA and UA, but I can't think of a bad one, other than a red-eye coming home from SFO, stuffed into a coach seat next to a monstrously large and very chatty Russian who had shoulders that ate up half my space. Serves me right for not springing for MCE on that leg.
To be honest, for all the slagging we read about the big-3 U.S. carriers' horrible service, any intra-Europe flights I've taken on BA have been much worse than UA and AA domestically, which I consider a fair comparison. I've had great and OK flights on AA and UA, but I can't think of a bad one, other than a red-eye coming home from SFO, stuffed into a coach seat next to a monstrously large and very chatty Russian who had shoulders that ate up half my space. Serves me right for not springing for MCE on that leg.
Jul 23, 2018, 7:05 pm
#299
Join Date: Aug 2005
Location: HPN
Programs: not anymore! I'm FREE!
Posts: 3,459
My recent experience was not so wonderful. The FA was curt to the point of being impolite, and came through the cabin to offer drinks, water or anything other than the meals exactly 0 times during the 10 hour flight. Although I enjoyed PE far more than I thought I would, it certainly wasn't because of the "service".
Jul 24, 2018, 6:39 am
#300
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
I fly round-trip to London every month. Most of the time it's on BA PE. The most recent trip was the first time AA offered PE on my route, so I decided to give AA a try.
AA's PE is FAR better than BA's PE. Better seat, better blanket & pillow, better service, better food, FAR better IFE.
BA still holds a few advantages over AA:
- More non-stop options from more cities
- You usually get a lot more EQDs by flying BA PE booked on BA
In the future, I'm probably gonna suffer on the BA nonstop, rather than take the AA connection. AA is a far better product, but still prefer non-stop sub-par (BA) product to a better product with a connection.
AA's PE is FAR better than BA's PE. Better seat, better blanket & pillow, better service, better food, FAR better IFE.
BA still holds a few advantages over AA:
- More non-stop options from more cities
- You usually get a lot more EQDs by flying BA PE booked on BA
In the future, I'm probably gonna suffer on the BA nonstop, rather than take the AA connection. AA is a far better product, but still prefer non-stop sub-par (BA) product to a better product with a connection.
