What Happened to Email notifications of upgrades?
Dec 8, 2017, 10:17 pm
#1
Original Poster
Join Date: Mar 2014
Location: AZ
Programs: AA Exec Plat; Marriott Plat; HHonors Diamond; Hertz PC
Posts: 213
What Happened to Email notifications of upgrades?
Did not see another thread on this. A friend and I both have noticed that we are not receiving emails notifying us upon being upgraded to J, at least on domestic flights. I like to know ASAP so I can change seats and book a meal. Last two upgrades were silent and happened around T-100 (which was nice!) but I only noticed when I logged in for another reason and looked to see if any Y seats had opened up to move to and noticed I was now in J.
Dec 8, 2017, 10:29 pm
#2
Join Date: Sep 2013
Location: Palm Springs, CA
Programs: AA EXP / Marriott AMB & LT Titanium
Posts: 377
Did not see another thread on this. A friend and I both have noticed that we are not receiving emails notifying us upon being upgraded to J, at least on domestic flights. I like to know ASAP so I can change seats and book a meal. Last two upgrades were silent and happened around T-100 (which was nice!) but I only noticed when I logged in for another reason and looked to see if any Y seats had opened up to move to and noticed I was now in J.
Dec 8, 2017, 10:43 pm
#3
Join Date: Jan 2013
Location: Vail, CO
Programs: AA EXP/1mm, Marriott Titanium/LT Gold, UA Silver
Posts: 626
For longer flights where I am super sensitive to where I sit I put alerts on the seats I book in Y in EF so I know when my original seat frees up. Just actually got one today on a flight to LHR next month and was able to go onto aa.com and snag 3J 
Dec 9, 2017, 2:38 am
#4
Join Date: Feb 2003
Location: PHL
Programs: HH Lifetime Diamond, AA EXP, Marriott Titanium
Posts: 586
I have noticed as well that the e-mails have stopped.
Dec 9, 2017, 7:24 am
#6
Join Date: Nov 2017
Location: CLT
Programs: AA EXP, 2 Million Miler
Posts: 821
I noticed the same. I thought I might have deleted the email by mistake, haha. Now I know I need to begin checking so I can move my seat if they put me in a bulkhead seat, which I don't care for.
Dec 9, 2017, 8:58 am
#9
Join Date: Dec 2010
Location: DEN
Programs: AA EXP, AA Million Miles, Hilton Diamond
Posts: 2,586
Auto-sorted into the spam folder? 
Never found those emails useful anyway, don't miss them. Easy enough to check the app when I am inside the upgrade windows. Even when there were emails, I found I often noticed the upgrade in the app well before I saw the email.
Never found those emails useful anyway, don't miss them. Easy enough to check the app when I am inside the upgrade windows. Even when there were emails, I found I often noticed the upgrade in the app well before I saw the email.
Dec 9, 2017, 4:24 pm
#11
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,670
Last one I got was November 13 (and looks like fairly regular most of the year until then), despite clearing upgrades on November 15, 19, 20, 27, and December 2, 3, 8, and 10.
Dec 10, 2017, 6:25 am
#13
Join Date: Mar 2006
Location: Western PA
Programs: ExPlAAt; United 1K
Posts: 480
I noticed I am not getting them either. My last notice was early November. It's annoying now because I have to keep checking seat assignments. For some reason, I always seem to get bulkhead aisle on upgrades, even when other seats are available.
Dec 10, 2017, 10:16 am
#14
Join Date: Oct 2006
Location: Madison WI
Programs: AA Lifetime PLT - 2.9MM, Lifetime AC, HHonors Gold, Marriott Gold, IHG Plat Amb, Hertz Precs Crcl
Posts: 2,213
I never tried that on INTL - only domestic. With sticker upgrades, you are cleared into the J cabin and (usually) a new seat assigned without re-ticketing, so I knew the Y seat went free right away. I didn't know they released your Y seat right away on INTL. (Or was it already re-ticketed when you went back in?)
Dec 10, 2017, 12:10 pm
#15
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896