Quite a "Welcome On Board" (FA consuming banana)
Nov 20, 2017, 6:49 am
#16
Suspended
Join Date: Aug 2017
Programs: Rapid Rewards, AAdvantage, SkyMiles
Posts: 2,931
Is anyone really surprised? This is coming from the same airline that can't feed their passengers on any flights or cabin out of LAX. #GoingForGreat
Nov 20, 2017, 9:26 am
#17
Join Date: Apr 2017
Programs: AA, DL, Avis, Enterprise, National, IHG, HH, SPG/MR
Posts: 1,852
I flew CLT-PHL this afternoon. Upon entering the plane the FA at the door greeted us with a banana in hand and mouth. Quite a sight. All I could think of was how none of the Asian or ME FA's would be greeting pax with food hanging out of the mouth. Sorry to the defenders, it is not professional, but it the US airline FA mentality. I could not imagine meeting my clients with food hanging out of my mouth.
Nov 20, 2017, 10:18 am
#18
Join Date: Nov 2005
Programs: Chick-Fil-A Red, Wawa, Red Cross blood donor
Posts: 4,824
Man, some of you just don't seem to understand a rant.
Nov 20, 2017, 10:19 am
#19
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,742
Nov 20, 2017, 10:29 am
#20
Suspended
Join Date: Aug 2017
Programs: Rapid Rewards, AAdvantage, SkyMiles
Posts: 2,931
Actually I hope she had enough to share. It's more than the airlines think we deserve in the back of the house.
Nov 20, 2017, 10:31 am
#21
Join Date: Feb 2002
Posts: 3,899
I don't understand why people defend employees who can't comply with their employers guidelines.
I'm sure American has standards for boarding/greeting and eating isn't in it.
Also, there are rules about gate agents verifying with cabin crew about authorization to begin boarding.
If the job is too tough for you to go by the rules then you shouldn't do it.
I'm sure American has standards for boarding/greeting and eating isn't in it.
Also, there are rules about gate agents verifying with cabin crew about authorization to begin boarding.
If the job is too tough for you to go by the rules then you shouldn't do it.
Nov 20, 2017, 10:34 am
#22
Join Date: Jan 2002
Location: DCA/IAD/WAS
Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P
Posts: 2,136
This is quite the rant about a policy that I'm not even sure exists.
Nov 20, 2017, 11:49 am
#23
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,554
I love a good ol' Flyertalk rant about the "US airline FA mentality" as much as the next guy, but about snagging a banana between flights?!? 
The rest of the flight must have been pretty good if this is the thing you complain about.
I'll try. The FA had been working all day, was really hungry, and had like 2 minutes before she had to start working the PDBs for the arriving F pax. A banana happens to be an easy, portable, fast thing to eat and gives you a quick energy hit as well. Totally logical thing for her to eat right then. Onboarding pax are saved from a potentially harrowing situation with a hangry FA. 
Everybody wins!
The rest of the flight must have been pretty good if this is the thing you complain about.
Originally Posted by jah718
There is no defending this.
Everybody wins!
Nov 20, 2017, 12:34 pm
#24
Join Date: Mar 2016
Location: SAN
Programs: AA CK, Hyatt Globalist
Posts: 839
I flew CLT-PHL this afternoon. Upon entering the plane the FA at the door greeted us with a banana in hand and mouth. Quite a sight. All I could think of was how none of the Asian or ME FA's would be greeting pax with food hanging out of the mouth. Sorry to the defenders, it is not professional, but it the US airline FA mentality. I could not imagine meeting my clients with food hanging out of my mouth.
Nov 20, 2017, 12:40 pm
#25
Join Date: Aug 2015
Location: Milwaukee
Programs: AA Pl, KL Platinum for Life
Posts: 384
It isn't often I post on this site because of the nasty nasty comments many others on this site make toward you.
Nov 20, 2017, 2:47 pm
#26
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
That is extremely odd as I have never seen an FA eating or drinking anything when boarding passengers
Nov 20, 2017, 3:17 pm
#27
Join Date: Jan 2014
Location: Denver, Colorado
Programs: IHG Spire, Hilton Honors Gold, Marriott Titanium, Mileage Plus Gold
Posts: 1,736
Glad to see 2 of the 3 first replies are ok with unprofessional behavior. Pretty sad state of affairs. Not to mention the condescending attitude towards the OP.
OP, I would definitely submit a comment to AA. Won't do much, but at least it brings some awareness to behavior I'm sure is not condoned by management.
OP, I would definitely submit a comment to AA. Won't do much, but at least it brings some awareness to behavior I'm sure is not condoned by management.
Nov 20, 2017, 3:37 pm
#28
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,554
I fly EK every now and then. I've never had any service issue on an EK flight (business class), but it's not like the FAs are chipper and cheery. Am I missing something?
Nov 20, 2017, 4:13 pm
#29
Suspended
Join Date: Aug 2017
Programs: Rapid Rewards, AAdvantage, SkyMiles
Posts: 2,931
Yeah at least EK serves champagne. AA serves some sort of swill called "sparkling wine".
Nov 20, 2017, 4:15 pm
#30
Join Date: May 2003
Location: Eurozone
Programs: LH SEN, HH Gold
Posts: 3,002
I honestly don't understand the people above saying you are free to move to another country. No matter what way you look at it, this is unprofessional behavior from the FA. There is no defending this.
I agree with the sentiment that this is not the standard of FAs on US airlines, however, it doesn't make their behavior any better.
I agree with the sentiment that this is not the standard of FAs on US airlines, however, it doesn't make their behavior any better.
Really? Of all the things that are wrong with U.S. airlines, THIS is today's complaint?
Maybe the poor FA had all of five minutes to scarf down a snack after working the flight in, and was caught of guard when the agent started boarding early?
OP needs to get a grip. This thread is a joke.
Maybe the poor FA had all of five minutes to scarf down a snack after working the flight in, and was caught of guard when the agent started boarding early?
OP needs to get a grip. This thread is a joke.
