FA newbies working F because these PAX are divas?
#16
Join Date: May 2004
Location: DFW-In Plano & CDG-In the 11th
Programs: DL Diamond, AA revenue negative, Bonvoy Titanium +, Avis likes me
Posts: 3,209
Am I DIVA because ...
1. I spent extra $ to sit in a better seat?
2. I would like a PDB, instead of watching the FA's do EVERYTHING but?
3. I would apreciate an "upgrade" in FA attitude, from walk on to walk off, and everything in between.
4. I understand service, and kind of expect it when I pay for it? I worked as a waiter and bartender in college (so to come out debt free).
(self redacted)
2. I would like a PDB, instead of watching the FA's do EVERYTHING but?
3. I would apreciate an "upgrade" in FA attitude, from walk on to walk off, and everything in between.
4. I understand service, and kind of expect it when I pay for it? I worked as a waiter and bartender in college (so to come out debt free).
(self redacted)
Last edited by Dallas49er; Nov 14, 2017 at 2:58 am Reason: Self redaction
#17
Join Date: May 2004
Location: DFW-In Plano & CDG-In the 11th
Programs: DL Diamond, AA revenue negative, Bonvoy Titanium +, Avis likes me
Posts: 3,209
#18
FlyerTalk Evangelist
Join Date: May 2001
Location: LAX; AA EXP, MM; HH Gold
Posts: 31,789
There isn't any increased pay.
#20
Join Date: Jan 2010
Location: USA
Programs: AA Platinum Pro
Posts: 652
On #123 to HNL a few years ago, there were two FA's working the F cabin, (then on a 767-300) who appeared to us to be in some kind of "training". English wasn't their first language, and during the service, each was shadowed by another FA, who stood by their side, observing, but didn't speak. Their service was amazing btw.
#21
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
IIRC (and now I'm not going to be able to find it) there was some academic work that compared peak in FA productivity (speed and quality of service) vs. peak in pay scale. Service was best with two years of service but pay increases steadily, maxing out at about 12 years at AA/DL/UA. Add seniority bidding on top of that and it's a very difficult labor management problem.
https://www.apfa.org/hotlines-2016/4...t-sharing-plan
https://www.apfa.org/hotlines-2016/4...t-sharing-plan