AA LAX Catering Issues Late 2017 (Listeria 1 Nov 2017)
Nov 5, 2017, 9:19 pm
#151
Join Date: Jan 2006
Location: lax
Posts: 3,886
Thanks for this tidbit. Is this recent? As I'm on LAX-PEK next week and still got the email on the issues.
Edit: Caught this: http://www.iii.co.uk/alliance-news/1...rican-airlines
From Last Year. So what were the 4 original flights Air Fayre was doing (as PEK is a new route starting this next week)
Edit: Caught this: http://www.iii.co.uk/alliance-news/1...rican-airlines
From Last Year. So what were the 4 original flights Air Fayre was doing (as PEK is a new route starting this next week)
Nov 5, 2017, 9:21 pm
#152
Join Date: Jan 2000
Location: SoCal to the rest of the world...
Programs: AA EXP with lots of BA. UA 2MM Lifetime Plat - No longer chase hotel loyalty
Posts: 6,698
Simply wow. #GoingForGreat indeed. What a pathetic excuse for an airline... as if we needed any more. Unfortunately, we're locked into LAX-LHR in First on 11/21 and I have no confidence that anything will be fixed by then. But one thing is certain... we'll have dinner in QF Lounge before.
Also you are flying 11/21 - by then it's likely fixed for premium cabin Intl flights
I'm on the new PEK flight 11/12 and right now hearing Air Fayre is doing that flight also - let's see
Nov 5, 2017, 11:21 pm
#154
Join Date: Jan 2011
Location: DCA
Programs: AA EXP sad former CK, Bonvoy LT Plat, BAEC Gold, VS, former UA, UA no longer, never, ever, QF
Posts: 228
Mrs. Man flew from LAX today in F domestically and received a substantial voucher. I flew from LAX today on Eagle and thought catering on Eagle exceeded anything I have ever experienced previously. Purely comment/FYI.
Nov 6, 2017, 8:13 am
#156
Join Date: Aug 2010
Location: LAX
Programs: AA Lifetime Gold but PlatPro thanks to LPs
Posts: 4,438
Another data point. I am on LAX-LHR Nov 8. I got the generic "service may be impacted" email, but still see my regular meal choices in the website.
Nov 6, 2017, 9:24 am
#157
Join Date: Apr 2008
Programs: AA EXPLT, Marriott Titanium (LT PLT), HHonors Gold, AMEX PLT, UA Silver, National EXC
Posts: 1,059
Here is the headline that the NBC morons placed on its website:
"Traces of Listeria Found in American Airlines Catered Food"
https://www.nbclosangeles.com/news/l...454850333.html
No wonder so many think so little of the tv networks.
So AA, "out of an abundance of caution," fired GG even though other airlines did not.
https://www.forbes.com/sites/tedreed.../#25d9ad2e1c92
So what happens the next time listeria is found in the floor drains of one of AA's other LA caterers like Air Fayre or LSG? Will AA fire them as well, "out of an abundance of caution?" At some point, there won't be any caterers meeting AA's high standards.
AA and "high standards." Good one.
"Traces of Listeria Found in American Airlines Catered Food"
https://www.nbclosangeles.com/news/l...454850333.html
No wonder so many think so little of the tv networks.
So AA, "out of an abundance of caution," fired GG even though other airlines did not.
https://www.forbes.com/sites/tedreed.../#25d9ad2e1c92
So what happens the next time listeria is found in the floor drains of one of AA's other LA caterers like Air Fayre or LSG? Will AA fire them as well, "out of an abundance of caution?" At some point, there won't be any caterers meeting AA's high standards.
AA and "high standards." Good one.
Nov 6, 2017, 10:10 am
#158
Join Date: Jan 2004
Location: Jersey, CI
Posts: 1,094
I just checked in for LAX-NRT to be told 'NRT is fully catered'. I bought up the SYD and AKL examples (neither had catering) to be told 'oh NRT is different'. Not sure if NRT falls into the same bucket as HKG and PVG (being an Asian destination, is that provider better at the Asian style meals?).
I'll soon find out (but currently filling up in the QF lounge just in case
)*edit*
Data point: offered $200USD *snail mail* voucher for paid J fare (to an 'address on file' when they have no address).
Nov 6, 2017, 11:22 am
#161
Join Date: Jan 2004
Location: Jersey, CI
Posts: 1,094
Short of cup noodles, your options are pretty limited.
Nov 6, 2017, 11:41 am
#162
Join Date: Nov 2008
Programs: AA EXP
Posts: 124
Was on AA193 (LAX-HKG) on 11/3 with an S fare. Food was so-so, don't do enough international to know whether it was good/bad/whatever. But I did receive a proactive email saying they had problems with the caterer. They brought up a cart full of sandwiches before they boarded the flight and I grabbed a sandwich (and was nearly mobbed as everybody else ran for the cart...).
Received an email with a $100 voucher after the fact.
Received an email with a $100 voucher after the fact.
Nov 6, 2017, 1:22 pm
#163
Join Date: Sep 2010
Posts: 205
Simply wow. #GoingForGreat indeed. What a pathetic excuse for an airline... as if we needed any more. Unfortunately, we're locked into LAX-LHR in First on 11/21 and I have no confidence that anything will be fixed by then. But one thing is certain... we'll have dinner in QF Lounge before.
Nov 6, 2017, 5:55 pm
#165
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Went to preselect meal options for this weekend's RDU-DFW-LAX-RDU trip. The meal options for LAX-RDU which I'm flying on Sunday 11/12 are no longer there.