bumped from TATL J award seat, new flights (to merge)
#46
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I can always see both sides of things in threads like this. On one hand, there aren't many other industries where the provider can significantly change the product being offered without much warning and without much recourse. On the other hand, well, that's how things are in the airline business, and we have to deal.
Viewed through the first lens, it's annoying when stuff like this happens. It makes us want to pound the table and invoke imaginary contract laws that don't exist but just seem like they should. Viewed through the second lens, I agree with the majority here that the OP got a very good deal given the limited recourse inherent to consumers in this industry.
Viewed through the first lens, it's annoying when stuff like this happens. It makes us want to pound the table and invoke imaginary contract laws that don't exist but just seem like they should. Viewed through the second lens, I agree with the majority here that the OP got a very good deal given the limited recourse inherent to consumers in this industry.
#47
Join Date: Feb 2013
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Of course my comment is being misunderstood as I expected...yes, I realize that people agree to the CoC. Yes, I realize that FAMs are out of the airline's control (well, immediate control, I do think their lobbyists could have a say if they really wished). My point is simply that the relationship with the consumer is different in airlines than in pretty much any other industry, and people who aren't used to that mindset have difficulty accepting it.
#48
Join Date: Dec 2008
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Sorry this happened.
But AA did pretty good in this one:
Take the money, put it towards a ticket (or two or three or four...) and enjoy your free travel, even if it is on an airline you want to walk away from. After that, you can walk away forever.
But AA did pretty good in this one:
- You still got to fly in J
- You got $1,000 in free travel
Take the money, put it towards a ticket (or two or three or four...) and enjoy your free travel, even if it is on an airline you want to walk away from. After that, you can walk away forever.

#49
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#50
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We did get the extra 6 hiurs in Barcelona. Landed at 7:00am and were out on the street walking by 9:30 after dropping the luggage off. Just finished a full day of walking around in the beautiful weather, eating tapas, drinking sangria. But because JFK -BCN was so short, 6.5 hiurs, we got no sleep. Have been up for 36 hos and am exhausted.. Tomorrow should be better, then off on a cruise on Wednesday. AA's snafu was not going to spoil my vacation.
#51
Join Date: Feb 2013
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That's the best way to do transatlantic trips IMO. The first day is a little tiring but you sleep great that night and wake up 100% acclimated. Sounds like things worked out pretty well for you!
#52
Join Date: Jun 2017
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For the OP, was your arrival at your destination delayed because of the change in flight? If it was, you are owed Involuntarily Denied Boarding (IDB) Compensation, which is dictated by the Conditions of Carriage. The longer the delay, the more they owe you. The fact that it was an award ticket is irrelevant - it's based on the fare from your origin to your destination, not what you actually paid for the ticket.
#53
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Of course, asking you to arrive earlier than scheduled wouldn't hurt your ability to go cruising.
#54
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For the OP, was your arrival at your destination delayed because of the change in flight? If it was, you are owed Involuntarily Denied Boarding (IDB) Compensation, which is dictated by the Conditions of Carriage. The longer the delay, the more they owe you. The fact that it was an award ticket is irrelevant - it's based on the fare from your origin to your destination, not what you actually paid for the ticket.
#55
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#56
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Personally, with 3-4 hours of sleep (and preferably a shower upon arrival) I'm good to go for the day, and can then follow that up with a good night's sleep. I never have jetlag heading to Europe. (Coming back I get some, and then Asia is an altogether different story...)
#57
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For the OP, was your arrival at your destination delayed because of the change in flight? If it was, you are owed Involuntarily Denied Boarding (IDB) Compensation, which is dictated by the Conditions of Carriage. The longer the delay, the more they owe you. The fact that it was an award ticket is irrelevant - it's based on the fare from your origin to your destination, not what you actually paid for the ticket.

Or are you suggesting she owes them for getting her to her destination 6 hours early?
#58
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Come on, DFW-MAD is only 2h longer than JFK-BCN. While there is certainly *less* time for sleep on the latter, there's no excuse for getting *no* sleep unless you insisted on the full meal service and watched several movies.
Personally, with 3-4 hours of sleep (and preferably a shower upon arrival) I'm good to go for the day, and can then follow that up with a good night's sleep. I never have jetlag heading to Europe. (Coming back I get some, and then Asia is an altogether different story...)
Personally, with 3-4 hours of sleep (and preferably a shower upon arrival) I'm good to go for the day, and can then follow that up with a good night's sleep. I never have jetlag heading to Europe. (Coming back I get some, and then Asia is an altogether different story...)
Speaking of watching movies, I have never seen a more pathetic lineup of movies on an international flight in over 30 years of traveling. There wasn't one single movie worth watching. I had the express dinner, not very good, took a sleeping pill, and slept not very well for maybe 4 hiurs.
Had not flown to Europe in the last 6 years, most vacation award flights have been to Asia and TPAC recently.
#59
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We did get the extra 6 hiurs in Barcelona. Landed at 7:00am and were out on the street walking by 9:30 after dropping the luggage off. Just finished a full day of walking around in the beautiful weather, eating tapas, drinking sangria. But because JFK -BCN was so short, 6.5 hiurs, we got no sleep. Have been up for 36 hos and am exhausted.. Tomorrow should be better, then off on a cruise on Wednesday. AA's snafu was not going to spoil my vacation.
Mike
#60
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No sympathy here for OP.
Net net, being paid $1000 for: free tickets, keeping J, having to make 3 first world phone calls, and getting into one's destination early is a good deal!
But if OP is still bent, perhaps donating the $1000 vouchers to Make-a-Wish, The Wounded Warrrior project, or a similar charity, would alleviate the need to fly AA again, after the trip is completed.
Net net, being paid $1000 for: free tickets, keeping J, having to make 3 first world phone calls, and getting into one's destination early is a good deal!
But if OP is still bent, perhaps donating the $1000 vouchers to Make-a-Wish, The Wounded Warrrior project, or a similar charity, would alleviate the need to fly AA again, after the trip is completed.