AA entree pre-orders now allow third option
#1
Original Poster
Join Date: Nov 2013
Programs: AAdvantage EXP, Honors Diamond
Posts: 32
AA entree pre-orders now allow third option
It appears that AA is now allowing us, on certain flights, to reserve a third option that will not be offered to passengers who do not make a selection prior to departure. For example, see below what popped up on my MIA-PTY flight in November. The main options (Ricotta and Salad) are supplemented by a third (Fruit and Cheese Plate). Would love to see this roll out system-wide, especially if the third option is a full entree.
Lunch (MIA to PTY)
Ricotta Rotolo
With spinach, Parmigiano-Reggiano, mozzarella, basil and marinara sauce
.
Vietnamese Salad
With Asian-inspired shiitake mushroom slaw, cabbage and carrots over rice noodles and a side of teriyaki chicken
.
AVAILABLE BY PRE-ORDER ONLY - Fruit and Cheese Plate
fresh grapes and dried fruit with assorted cheeses
Lunch (MIA to PTY)
Ricotta Rotolo
With spinach, Parmigiano-Reggiano, mozzarella, basil and marinara sauce
.
Vietnamese Salad
With Asian-inspired shiitake mushroom slaw, cabbage and carrots over rice noodles and a side of teriyaki chicken
.
AVAILABLE BY PRE-ORDER ONLY - Fruit and Cheese Plate
fresh grapes and dried fruit with assorted cheeses
#3
FlyerTalk Evangelist
Join Date: May 2002
Location: NYC, USA
Programs: AA EXP 3MM, Lifetime Platinum, Marriott Titanium, HH Gold
Posts: 10,954
I think it's a step forward. After all, the catering order is being sent to the aircraft anyway, so why not allow a little bit of customer fine-tuning? It's not like the caterer has to make a special trip.
The only issue might be if somebody else sees another pax eating the "pre-order only" item and wants one, and the FA has to deal with the fallout.
Or in the event of a same-day equipment swap....the "special" meal items sometimes don't make it over to the new bird.
The only issue might be if somebody else sees another pax eating the "pre-order only" item and wants one, and the FA has to deal with the fallout.
Or in the event of a same-day equipment swap....the "special" meal items sometimes don't make it over to the new bird.
#4
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#5
Original Member
Join Date: May 1998
Location: The shape-shifting urban sprawl that is El Lay. FT member #71.
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Posts: 4,651
Thanks for the posting. Prompted me to go into my RSVP for a South American trip in a few weeks, and pick entrees. The system gave me three options on three of four segments, but every time I save my choices, I get this message:
Our system is having trouble. Please try again or come back later.
Our system is having trouble. Please try again or come back later.
#6
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,265
It's a smart move. Any additional choice is always welcome and apparently there is demand or AA would not even bother.
As to pax who didn't pre-order, that's a simple answer and I presume that FA's have a canned reply.
As to pax who didn't pre-order, that's a simple answer and I presume that FA's have a canned reply.
#7
Join Date: Dec 2009
Location: Flatland
Programs: AA Lifetime Gold 1MM, BA Gold, UA Peon
Posts: 6,039
This means AA have to be able to arrange precisely correct delivery of catering selections to the aircraft, even more so than for special meals (which often don't vary much and aren't precisely specified, so they can just use rough categories).
So once they have worked the wrinkles out of this, they can provide a wider range of international Business and First meals.
This is the first step to implementing SQ-style "Book the Cook". That is something to welcome!
So once they have worked the wrinkles out of this, they can provide a wider range of international Business and First meals.
This is the first step to implementing SQ-style "Book the Cook". That is something to welcome!
#8
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 37,828
https://blog.alaskaair.com/food-and-...eal-preselect/
Gee, wonder where the F&C plate option idea came from, announced 7 days ago on another airline.
First class guests will be able to choose between two entres or Alaskas Signature Fruit and Cheese platter served on a first class plate.
Gee, wonder where the F&C plate option idea came from, announced 7 days ago on another airline.
First class guests will be able to choose between two entres or Alaskas Signature Fruit and Cheese platter served on a first class plate.
#10
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
It appears that AA is now allowing us, on certain flights, to reserve a third option that will not be offered to passengers who do not make a selection prior to departure. For example, see below what popped up on my MIA-PTY flight in November. The main options (Ricotta and Salad) are supplemented by a third (Fruit and Cheese Plate). Would love to see this roll out system-wide, especially if the third option is a full entree.
Lunch (MIA to PTY)
Ricotta Rotolo
With spinach, Parmigiano-Reggiano, mozzarella, basil and marinara sauce
.
Vietnamese Salad
With Asian-inspired shiitake mushroom slaw, cabbage and carrots over rice noodles and a side of teriyaki chicken
.
AVAILABLE BY PRE-ORDER ONLY - Fruit and Cheese Plate
fresh grapes and dried fruit with assorted cheeses
Lunch (MIA to PTY)
Ricotta Rotolo
With spinach, Parmigiano-Reggiano, mozzarella, basil and marinara sauce
.
Vietnamese Salad
With Asian-inspired shiitake mushroom slaw, cabbage and carrots over rice noodles and a side of teriyaki chicken
.
AVAILABLE BY PRE-ORDER ONLY - Fruit and Cheese Plate
fresh grapes and dried fruit with assorted cheeses

#11
Join Date: Nov 2010
Location: MDE
Programs: AA-PLT, HH-GLD, PP
Posts: 1,507
https://blog.alaskaair.com/food-and-...eal-preselect/
Gee, wonder where the F&C plate option idea came from, announced 7 days ago on another airline.
First class guests will be able to choose between two entres or Alaskas Signature Fruit and Cheese platter served on a first class plate.
Gee, wonder where the F&C plate option idea came from, announced 7 days ago on another airline.
First class guests will be able to choose between two entres or Alaskas Signature Fruit and Cheese platter served on a first class plate.

#12
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#14
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Join Date: Nov 2001
Location: Wanting First. Buying First.
Programs: Lifetime Executive Diamond Platinum VIP with Braniff, Eastern, Midway, National & Pan Am
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Have the lunch options been so pathetic on MIA-PTY for a while now? Catering to Central America used to be better than midcons. Now it looks just as bad.
#15
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Join Date: May 2002
Location: NYC, USA
Programs: AA EXP 3MM, Lifetime Platinum, Marriott Titanium, HH Gold
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Glad to see vegetarian options, though. Those Central America flights used to have all meat entree options, for both lunch and dinner flights.