Sep 28, 2017, 9:23 pm
Last edit by: Prospero
"Beginning in December (2017) customers seated in long-haul international and transcontinental First or Business class and Premium Economy can enjoy a suite of advanced sleep offerings designed by Casper’s award-winning engineering team. The Casper line of sleep products will include a mattress pad, duvet, pillow, day blanket, lumbar pillow, pajamas and slippers, with the exact offering varying based on the route.
How many and which products are offered will depend on route and class of service. See posts 46 and 63 for photos of the duvet and pillow, and pajamas.
Limited Casper products are available on these select routes in addition to traditional long-haul international and transcontinental routes:
Link to AA page announcing this change
Link to Frequent Business Traveler story from Sept. 28 by Paul Riegler
Link to AA News Release
Link to specific products for each cabin on different types of routes.
How many and which products are offered will depend on route and class of service. See posts 46 and 63 for photos of the duvet and pillow, and pajamas.
Flagship First Class – Long-Haul International Routes
Mattress pad, pillow, duvet, day blanket, lumbar pillow, pajamas, slippers
Flagship First Class – Transcontinental Routes
Pillow, duvet, lumbar pillow, day blanket
Business Class – Long-Haul International (SYD, AKL, HKG)
Mattress pad, pillow, duvet, pajamas, slippers
Business Class – Long-Haul International and Trancontinental Routes
Pillow and duvet
Business Class – Pacific Routes
Pillow, duvet, slippers
Premium Economy
Lumbar pillow and day blanket
Mattress pad, pillow, duvet, day blanket, lumbar pillow, pajamas, slippers
Flagship First Class – Transcontinental Routes
Pillow, duvet, lumbar pillow, day blanket
Business Class – Long-Haul International (SYD, AKL, HKG)
Mattress pad, pillow, duvet, pajamas, slippers
Business Class – Long-Haul International and Trancontinental Routes
Pillow and duvet
Business Class – Pacific Routes
Pillow, duvet, slippers
Premium Economy
Lumbar pillow and day blanket
- Boston (BOS) – Los Angeles (LAX)
- New York’s John F. Kennedy (JFK) – Seattle (SEA)
- Miami (MIA) – Seattle (SEA)
- Miami (MIA)– San Francisco (SFO)
- U.S. to Hawaii
- U.S. to Northern Rim of South America (MAR, MAO, BOG, CCS, CLO, GYE, LPB, MDE, UIO, VVI)"
Link to AA page announcing this change
Link to Frequent Business Traveler story from Sept. 28 by Paul Riegler
Link to AA News Release
Link to specific products for each cabin on different types of routes.
AA Offers Casper Bedding & Pajamas / Pyjamas in First and Business (12/2017)
Dec 5, 2017, 3:49 am
#47
Join Date: May 2011
Location: DFW
Programs: AA EXP, LT Gold
Posts: 3,146
Quick review in flight: pillow is MUCH better. Duvet is nice and thin but a good, solid feel to it. Also seems a bit larger than previous ones. Definitely easier to manage on my outstretched body as it is thinner but more “sturdy” feeling.
I don’t review bedding for a living, so pardon my novice language to describe it, ha!
I don’t review bedding for a living, so pardon my novice language to describe it, ha!
Dec 7, 2017, 7:20 pm
#48
Join Date: Oct 2014
Posts: 120
Sitting in the 787 ORD - CDG. Here as well Casper bedding has been handed out. I'm a little confused however:
- The description card that's part of the package shows three plaids, with one appearing to be intended below the passenger. However the package only contains one pillow and one blanket.
- It also shows slippers, which are nowhere to be found. I know pre-Casper these were provided separately, but not on this flight. Is that generally gone or am I just on a bad flight?
Dec 7, 2017, 9:46 pm
#49
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,670
For business class on other longhaul international flights and and premium transcontinental routes, passengers can expect a pillow and duvet.
And mattress pad (i.e. to go under you) & pajamas, in J, are only for HKG/SYD/AKL.
Dec 8, 2017, 3:07 am
#50
Join Date: Oct 2014
Posts: 120
It sounds like you got the right offering: American Airlines Is Introducing Casper Bedding In First & Business Class - One Mile at a Time
In J, slippers are only on Pacific routes, not Atlantic or SA.
And mattress pad (i.e. to go under you) & pajamas, in J, are only for HKG/SYD/AKL.
In J, slippers are only on Pacific routes, not Atlantic or SA.
And mattress pad (i.e. to go under you) & pajamas, in J, are only for HKG/SYD/AKL.
The picture above is from the card in my Casper bag. I still think it's confusing they show the full blown option there if that's not what's in the same bag.
After sleeping with the new pillow and blanket, my opinion: Pillow is nice and firm, definite improvement; blanket is quality and thick, but way too warm for my taste.
Dec 8, 2017, 11:53 am
#51
Ambassador: Alaska Airlines
Join Date: Nov 2008
Location: BWI
Posts: 7,390
Currently onboard AA181 LAX-PEK... Casper bedding is loaded with slippers... The slippers are nice and plush. Will report back my thoughts on the pillow/duvet which I am sure will be miles better than the old ones that I have complained about a lot.
Only annoyance, no PJs. IMHO flights over 12+ hours should offer PJs. Not just HKG/SYD/AKL flights.
Only annoyance, no PJs. IMHO flights over 12+ hours should offer PJs. Not just HKG/SYD/AKL flights.
Dec 8, 2017, 12:09 pm
#52
Join Date: Mar 2003
Location: NYC/PSP
Programs: AA EXP, A3 Gold
Posts: 4,106
Dec 9, 2017, 6:32 am
#54
Ambassador: Alaska Airlines
Join Date: Nov 2008
Location: BWI
Posts: 7,390
My thoughts...
Slippers are nice and plush.
Pillow is nice and fluffy but too thin - I had to request a second one as one wasn't close to enough to support my head. I am a side sleeper so thickness of the pillow is important.
Duvet - while miles better than the old one there is a minor detail that I do not get... The blanket is very scratchy and I have no idea why they thought that material would be good. Blankets should be soft and smooth to the touch in general not coarse.
Slippers are nice and plush.
Pillow is nice and fluffy but too thin - I had to request a second one as one wasn't close to enough to support my head. I am a side sleeper so thickness of the pillow is important.
Duvet - while miles better than the old one there is a minor detail that I do not get... The blanket is very scratchy and I have no idea why they thought that material would be good. Blankets should be soft and smooth to the touch in general not coarse.
Dec 9, 2017, 9:02 am
#55
Join Date: Dec 2000
Location: HKG
Programs: AA 3MM EXP, SQ Solitaire, LH SEN, CX DM, Hyatt CC, Marriott LT Titanium
Posts: 3,179
Just got off DFW-HKG in F.. Like others have said already, did not get PJs... the bedding and slippers were nice... The duvet was just ok I thought... wasn't very soft, and felt a bit stiff.. perhaps needs to be washed a couple of cycles to get better...
Dec 9, 2017, 3:52 pm
#56
Join Date: Nov 2011
Location: West Coast, USA
Programs: Skywards Platinum
Posts: 3,747
I flew HKG-LAX in J on the 6th and did note that things seemed a bit different, I only read this thread now so wasn't aware of the change. They came around and offered PJ's, which i typically turn down, and noted they were in a different type of plastic bag this time. That was my first indication something was different. Then I also noticed the blanket/duvet was a bit different, thin but comfortable. I really didn't notice much difference in the pillow, but I don't remember what the prior AA pillow was like. I didn't bother putting down the mattress pad or trying on the slippers, since I had no idea they were new and often times don't bother with mattress pads and my feet are usually to large for the slippers. I slept like a baby on the flight so the new stuff worked fine!
Dec 10, 2017, 10:22 am
#59
Join Date: Jul 2009
Location: NYC
Programs: AA EXP
Posts: 1,372
Was on the LAX-BOS redeye last night, and was pleasantly surprised (even though I read about it applying to that route) to find the Casper pillow and duvet. When on a redeye with non lie-flat seats, I always bring a neck pillow. And with that and some leftover QR eye-shades, I do have to say that in those seats the new duvet (which actually covers your body and feet comfortably) and pillow (behind my back for support) made a world of difference over what they offered previously on the route.
Dec 20, 2017, 1:57 pm
#60
Join Date: Jul 2008
Location: NYC
Programs: AA EXP, SPG Plat, Marriott Silver, HH Gold
Posts: 797
My thoughts...
Slippers are nice and plush.
Pillow is nice and fluffy but too thin - I had to request a second one as one wasn't close to enough to support my head. I am a side sleeper so thickness of the pillow is important.
Duvet - while miles better than the old one there is a minor detail that I do not get... The blanket is very scratchy and I have no idea why they thought that material would be good. Blankets should be soft and smooth to the touch in general not coarse.
Slippers are nice and plush.
Pillow is nice and fluffy but too thin - I had to request a second one as one wasn't close to enough to support my head. I am a side sleeper so thickness of the pillow is important.
Duvet - while miles better than the old one there is a minor detail that I do not get... The blanket is very scratchy and I have no idea why they thought that material would be good. Blankets should be soft and smooth to the touch in general not coarse.