IROPS "IRROPS" - OSO, Weather, etc. Affecting AA Flyers (master thread)
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#17
Join Date: May 2013
Location: west coast best coast
Programs: TINDER GOLD, STARBUCKS GOLD, COSTCO EXECUTIVE!!
Posts: 3,862
Does anyone have a link to AA's current policy in regards to re-accommodation for schedule changes/irrops?
I could have sworn Lucky blogged about it in detail, but I can't seem to find the article anymore.
It was essentially this: https://viewfromthewing.com/american...-wont-like-it/
But there was a chart outlining in detail the differences between no-status, EXPs, oneworld elites, and premium ticket holders what changes could be made. (e.g. CKs could be rebooked onto other airlines in schedule changes, but no status could not)
I could have sworn Lucky blogged about it in detail, but I can't seem to find the article anymore.
It was essentially this: https://viewfromthewing.com/american...-wont-like-it/
But there was a chart outlining in detail the differences between no-status, EXPs, oneworld elites, and premium ticket holders what changes could be made. (e.g. CKs could be rebooked onto other airlines in schedule changes, but no status could not)
#18
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
Original Poster
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,954
Does anyone have a link to AA's current policy in regards to re-accommodation for schedule changes/irrops?
I could have sworn Lucky blogged about it in detail, but I can't seem to find the article anymore.
It was essentially this: https://viewfromthewing.com/american...-wont-like-it/
But there was a chart outlining in detail the differences between no-status, EXPs, oneworld elites, and premium ticket holders what changes could be made. (e.g. CKs could be rebooked onto other airlines in schedule changes, but no status could not)
I could have sworn Lucky blogged about it in detail, but I can't seem to find the article anymore.
It was essentially this: https://viewfromthewing.com/american...-wont-like-it/
But there was a chart outlining in detail the differences between no-status, EXPs, oneworld elites, and premium ticket holders what changes could be made. (e.g. CKs could be rebooked onto other airlines in schedule changes, but no status could not)
TPG: https://thepointsguy.com/news/aa-cla...l-be-rebooked/
Cranky Flier’s chart:


#20
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 16,782
I have the bad luck to be booked on AA this Wednesday into PHL when, it would appear, the worst winter storm in a couple of years may hit the city. Due to the Covid flight reductions, I don't have a lot of alternatives to get there on Tuesday -- like one flight. Any idea when AA might issue a travel waiver? When nor'easters are forecast, my recollection is the airlines usually post travel waivers like 2 days beforehand, so that would be tomorrow (Monday). Does that sound about right? Fortunately, I'm assuming Tuesday will be a light travel day so there should be some seats available but, on the other hand, there aren't many flights either -- especially into PHL, where AA has really pulled down midweek flying during the pandemic.
#21
Join Date: Nov 2018
Posts: 1,229
I have the bad luck to be booked on AA this Wednesday into PHL when, it would appear, the worst winter storm in a couple of years may hit the city. Due to the Covid flight reductions, I don't have a lot of alternatives to get there on Tuesday -- like one flight. Any idea when AA might issue a travel waiver? When nor'easters are forecast, my recollection is the airlines usually post travel waivers like 2 days beforehand, so that would be tomorrow (Monday). Does that sound about right? Fortunately, I'm assuming Tuesday will be a light travel day so there should be some seats available but, on the other hand, there aren't many flights either -- especially into PHL, where AA has really pulled down midweek flying during the pandemic.
#22
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 16,782
try to rebook yourself on AA.com or aa app. If the flight price is the same or less - it will be free for you. Or you can call reservations and see if they can accommodate you before official travel waiver is issued. I’m pretty sure they are more flexible right now due to covid
BTW, I had bought this ticket through the Citi Thank You website to use my Citi points. AA's website does not allow you to make ticket changes -- including weather related changes -- if you buy your ticket elsewhere. Something to keep in mind as it is much easier to use AA's website than its phone agents for changes.
#23
Join Date: Nov 2018
Posts: 23
Cranky Flier: https://crankyflier.com/2018/10/02/a...ings-go-wrong/
TPG: https://thepointsguy.com/news/aa-cla...l-be-rebooked/
Cranky Flier’s chart:


TPG: https://thepointsguy.com/news/aa-cla...l-be-rebooked/
Cranky Flier’s chart:


May I ask: does AA also have a list that spells out the order in which they prioritise which passengers to help (e.g. EXPs, OWEs, premium cabin passengers, etc) in the event of an IROPS ? In a similar vein, would anyone happen to know if BA GGLs are high on that list, or are they treated no differently from other OWEs during IROPs?
Thanks, everyone! Stay safe!
Last edited by manysyllables; Dec 30, 20 at 9:44 am
#24
Join Date: Mar 2019
Posts: 396
Anyone know of a contact aa in that has common sense they keep on delaying my flights and I get no normal responses . I flew lga stop in ohare then Memphis and then flight back from Memphis that night. I made a backup flight out of Midway on sw because aa has been screwing me with stopovers lately, sure enough my ohare,Memphis flight got delayed 3 and half hours plus so I took the sw flight and aa had no flights coming in that would let me make my flight back to NY and one united flight that would of been a 2and half hour delay. Now aa wants to give back the residual value and charge me for the first leg that their gonna make up the amount themselves, this is besides the lyft and Southwest ticket i had to pay ,has anyone heard something as insane as this besides, the agent at the airport told me I'll get my money back nothing about residual value
#25
Join Date: Jul 2001
Programs: AA EP
Posts: 2,203
Honestly, you made the decision to abandon the 2nd half of your connection. While this would have resulted in a forced overnight, your decision does normally force a re-faring of your ticket. Suggest reaching out to customer relations but I wouldn’t expect a different decision on the re-fare but maybe they will throw a voucher or miles to you.
Anyone know of a contact aa in that has common sense they keep on delaying my flights and I get no normal responses . I flew lga stop in ohare then Memphis and then flight back from Memphis that night. I made a backup flight out of Midway on sw because aa has been screwing me with stopovers lately, sure enough my ohare,Memphis flight got delayed 3 and half hours plus so I took the sw flight and aa had no flights coming in that would let me make my flight back to NY and one united flight that would of been a 2and half hour delay. Now aa wants to give back the residual value and charge me for the first leg that their gonna make up the amount themselves, this is besides the lyft and Southwest ticket i had to pay ,has anyone heard something as insane as this besides, the agent at the airport told me I'll get my money back nothing about residual value
#26
Join Date: Aug 2015
Location: CLE
Programs: UA, AA Plat Pro, DL, Marriott Platinum
Posts: 437
Aa6025 - 10apr2021
Is there any way for a layperson such as myself to find out why this flight was delayed (AA6025 on April 10, 2021)? It was quite substantial and the gate agents were not able to provide any information other than the fact that the incoming aircraft had been delayed in RIC.
#27
Join Date: Sep 2001
Location: SJC (AA PLT 2MM - Marriott LTT - Avis Preferred)
Posts: 1,832
Is there any way for a layperson such as myself to find out why this flight was delayed (AA6025 on April 10, 2021)? It was quite substantial and the gate agents were not able to provide any information other than the fact that the incoming aircraft had been delayed in RIC.
PIEDMONT AIRLINES AS AMERICAN EAGLE RIC 1020A A1 ORD - T3 G8 1140A 3RIC/ETD1535 MTR-DELAY DUE TO A/C MAINTENANCE *12224RIC/OUT1527 OFF1541 *14427RIC/AUTO REACCOM DLY FLT COMPLETED *1505*CRCYMG2ORD/IN1636 *1637
#28
Join Date: Aug 2015
Location: CLE
Programs: UA, AA Plat Pro, DL, Marriott Platinum
Posts: 437
Thank you! If this shows up on Expert Flyer, would the gate agent have some visibility to the reasons? I'm sure AA counsels them to be vague as far as disseminating certain information, but maybe they don't even have access to it either.