Boarding Process Enforcement - Cell Phones
#121
Join Date: Oct 2009
Location: Boston, USA
Programs: AA EXP, TK Elite, HH Gold, SPG/Marriott Gold
Posts: 939
This is NOT complicated and you only have to see how CX/JAL do it. They have one GA come to the line and check
the line to see if you are lined up in the correct lane by looking at the BP. Takes hardly 5 minutes to do but
makes sure that there are no group 9 people in group 3 boarding. This will mean the union employees of AA will
have to do some work and that could be difficult to pull :-)
the line to see if you are lined up in the correct lane by looking at the BP. Takes hardly 5 minutes to do but
makes sure that there are no group 9 people in group 3 boarding. This will mean the union employees of AA will
have to do some work and that could be difficult to pull :-)
#122
Join Date: Aug 2010
Location: LAX
Programs: AA Lifetime Gold but PlatPro thanks to LPs
Posts: 4,439
Why do folks crowd around the gates and try to push their way into earlier boarding groups?
If you are a non-elite, non-credit card holding passenger, then crowding around the gate area hoping to push your way on to the airplane is your best strategy for getting overhead bin space for your belongings near your seat, where you can keep an eye on them during the flight. This saves you a bundle in checked luggage fees and ensures your luggage arrives with you at the destination.
I sometimes think some Flyertalkers forget what it is like to travel without elite status, without a co-branded credit card, without lounges and without any privileges. Some who fly exclusively for business might forget what it is like to travel without an expense account, paying for everything out of their own pocket on a middle-class income. Saving the checked luggage charge is big bucks when traveling with a family.
I often think the airlines should allow free checked baggage but charge for overhead bin space. That would solve a lot of the "gate lice" crowding problems.
Gate lice never bother me. I used to be one of them, before I got LT Gold.
If you are a non-elite, non-credit card holding passenger, then crowding around the gate area hoping to push your way on to the airplane is your best strategy for getting overhead bin space for your belongings near your seat, where you can keep an eye on them during the flight. This saves you a bundle in checked luggage fees and ensures your luggage arrives with you at the destination.
I sometimes think some Flyertalkers forget what it is like to travel without elite status, without a co-branded credit card, without lounges and without any privileges. Some who fly exclusively for business might forget what it is like to travel without an expense account, paying for everything out of their own pocket on a middle-class income. Saving the checked luggage charge is big bucks when traveling with a family.
I often think the airlines should allow free checked baggage but charge for overhead bin space. That would solve a lot of the "gate lice" crowding problems.
Gate lice never bother me. I used to be one of them, before I got LT Gold.
#123
Join Date: Oct 2009
Location: Boston, USA
Programs: AA EXP, TK Elite, HH Gold, SPG/Marriott Gold
Posts: 939
Why do folks crowd around the gates and try to push their way into earlier boarding groups?
If you are a non-elite, non-credit card holding passenger, then crowding around the gate area hoping to push your way on to the airplane is your best strategy for getting overhead bin space for your belongings near your seat, where you can keep an eye on them during the flight. This saves you a bundle in checked luggage fees and ensures your luggage arrives with you at the destination.
I sometimes think some Flyertalkers forget what it is like to travel without elite status, without a co-branded credit card, without lounges and without any privileges. Some who fly exclusively for business might forget what it is like to travel without an expense account, paying for everything out of their own pocket on a middle-class income. Saving the checked luggage charge is big bucks when traveling with a family.
I often think the airlines should allow free checked baggage but charge for overhead bin space. That would solve a lot of the "gate lice" crowding problems.
Gate lice never bother me. I used to be one of them, before I got LT Gold.
If you are a non-elite, non-credit card holding passenger, then crowding around the gate area hoping to push your way on to the airplane is your best strategy for getting overhead bin space for your belongings near your seat, where you can keep an eye on them during the flight. This saves you a bundle in checked luggage fees and ensures your luggage arrives with you at the destination.
I sometimes think some Flyertalkers forget what it is like to travel without elite status, without a co-branded credit card, without lounges and without any privileges. Some who fly exclusively for business might forget what it is like to travel without an expense account, paying for everything out of their own pocket on a middle-class income. Saving the checked luggage charge is big bucks when traveling with a family.
I often think the airlines should allow free checked baggage but charge for overhead bin space. That would solve a lot of the "gate lice" crowding problems.
Gate lice never bother me. I used to be one of them, before I got LT Gold.
lice is only delaying the entire boarding process and is being selfish. No one likes selfish
people !!
#124
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
Why do folks crowd around the gates and try to push their way into earlier boarding groups?
If you are a non-elite, non-credit card holding passenger, then crowding around the gate area hoping to push your way on to the airplane is your best strategy for getting overhead bin space for your belongings near your seat, where you can keep an eye on them during the flight. This saves you a bundle in checked luggage fees and ensures your luggage arrives with you at the destination.
I sometimes think some Flyertalkers forget what it is like to travel without elite status, without a co-branded credit card, without lounges and without any privileges. Some who fly exclusively for business might forget what it is like to travel without an expense account, paying for everything out of their own pocket on a middle-class income. Saving the checked luggage charge is big bucks when traveling with a family.
I often think the airlines should allow free checked baggage but charge for overhead bin space. That would solve a lot of the "gate lice" crowding problems.
Gate lice never bother me. I used to be one of them, before I got LT Gold.
If you are a non-elite, non-credit card holding passenger, then crowding around the gate area hoping to push your way on to the airplane is your best strategy for getting overhead bin space for your belongings near your seat, where you can keep an eye on them during the flight. This saves you a bundle in checked luggage fees and ensures your luggage arrives with you at the destination.
I sometimes think some Flyertalkers forget what it is like to travel without elite status, without a co-branded credit card, without lounges and without any privileges. Some who fly exclusively for business might forget what it is like to travel without an expense account, paying for everything out of their own pocket on a middle-class income. Saving the checked luggage charge is big bucks when traveling with a family.
I often think the airlines should allow free checked baggage but charge for overhead bin space. That would solve a lot of the "gate lice" crowding problems.
Gate lice never bother me. I used to be one of them, before I got LT Gold.
#126
Join Date: Feb 2009
Location: USA
Programs: Chase Sapphire Reserve, WFBF
Posts: 1,573
Unfortunately gate lice is a vicious cycle. I board in group 3, but I have to start pushing my way to the front while group 1 is boarding. Otherwise, by the time they actually call group 3 both lanes will be full of people from groups 5, 6, etc, jockeying for position. Then the gate agent, seeing nobody coming forward for group 3, will start quickly rattling off more groups. The group 4 people of course are doing the same thing, which also makes the priority lane not very useful. So I become a gate louse even though my preference would be to wait away from the gate until my group is called.
#127
FlyerTalk Evangelist
Join Date: Dec 2000
Location: PHL, NYC
Programs: AA PLT, DL SLV, UA SLV, MR LTT, HH DIA
Posts: 10,066
I'm in group 3 when not upgraded and usually maneuver my way to be close to the boarding lane around the time they call CK's. I try to be cognizant of those who are entitled to board ahead of me. Some gates at airports are pretty tight, though.
Once the group 1 pax move through, I'm close to the front because - especially on the E170/175 and E190 - MCE overhead space is gone if you board anywhere towards the end of group 3. Even worse, when a handful of group 2 ExPlt/PlatPro's did not get upgraded and grab their MCE seats, the overhead space is often gone completely and I'm going back 5-6 rows to find a place for my bag, swimming back upstream to get my seat, and upstream again during deplaning to fetch it again.
Once the group 1 pax move through, I'm close to the front because - especially on the E170/175 and E190 - MCE overhead space is gone if you board anywhere towards the end of group 3. Even worse, when a handful of group 2 ExPlt/PlatPro's did not get upgraded and grab their MCE seats, the overhead space is often gone completely and I'm going back 5-6 rows to find a place for my bag, swimming back upstream to get my seat, and upstream again during deplaning to fetch it again.
#128
Join Date: Dec 2009
Location: RDU
Programs: AA EXP / 1MM, Hilton Diamond, Marriott Platinum, IHG Gold
Posts: 198
I am surprised that my suggestion (based on my experience with CX , ANA
and JAL) was not commented on favorably in this thread :-( Gate agent
can quickly check boarding passes for people in the line and make sure
they are in the right lane and ordered by priority. Is that so difficult ?
F.A.
and JAL) was not commented on favorably in this thread :-( Gate agent
can quickly check boarding passes for people in the line and make sure
they are in the right lane and ordered by priority. Is that so difficult ?
F.A.
Gate setup at the airport also has a lot to do with it. You mention CX, for example. There aren’t many, if any, airports in the US that have the space to have the three separate lines like CX does at HKG.
I do do think there’s a lot of room for improvement in the boarding process, though, for sure.
#129
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
Some US airlines manage to do it with limited floor space. Not that UA has an ideal process, but last time I flew them there were at least 7 boarding lanes, snaked parallel to the gate and each other. I might detest WN's lack of assigned seats, but they have numbered posts and pax do line up in order.
#130
FlyerTalk Evangelist
Join Date: Jun 2003
Location: DEN
Programs: UA MM Plat; AA MM Gold; HHonors Diamond
Posts: 15,866
#131
Join Date: Nov 2003
Location: VA
Programs: AA EXP, DL Gold, Hilton Lifetime Diamond, Wyndham Diamond, Marriott Platinum
Posts: 293
My flights on JAL have always had the most organized and orderly boarding process. The first time I was wondering how they could allocate so little time for boarding a 777. They've got it down.. keeping passenger stress to the minimum.
#132
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,753
Now that sounds unnecessarily cynical. There are other benefits to mobile boarding passes, of course. For example, If you're using a mobile boarding pass, you tend to check in earlier than if you're using a paper boarding pass you obtain at the airport. So AA starts to gather information about who's going to show up for the flight somewhat earlier.