AA ticketed BA flight - equipment change
Jul 15, 2017, 8:47 am
#1
Original Poster
Join Date: Mar 2007
Posts: 4,966
AA ticketed BA flight - equipment change
Booked a ticket with AA on AA flight numbers but on BA metal. Was suppose to be the A380 with the nicer upper deck economy but changed to the 747 and 777. I know AA allows cancellation and refund when there is an equipment change but not sure how this works when BA operates the flights. Can I still cancel and get a refund?
Last edited by olouie; Dec 2, 2017 at 9:24 am
Jul 15, 2017, 5:49 pm
#2
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Presuming that you are >1 day out, just call AA. It's not a COC matter, but simply an AA customer service gesture so you need AA to handle.
This gets sticky inside of 24 hours because rebooking would then be handled by BA and BA won't do this.
This gets sticky inside of 24 hours because rebooking would then be handled by BA and BA won't do this.
Jul 15, 2017, 7:00 pm
#3
Original Poster
Join Date: Mar 2007
Posts: 4,966
Thanks, AA changes are covered by the COC but didn't know if AA ticketed by BA flown flights are covered by AA, COC. Will give them a ring and see what they can do. Luckily flights in December.
Jul 15, 2017, 9:47 pm
#7
Original Poster
Join Date: Mar 2007
Posts: 4,966
Sep 12, 2017, 7:39 am
#8
Join Date: May 2011
Location: Sonoma
Programs: Several here and there, but not as many during my road warrior days!
Posts: 715
Olouie any update to report? I have a BA flight in F (LHR-SFO) that was booked on the 380 now downgraded to 777. Appreciate any feedback!
Sep 12, 2017, 7:50 am
#10
Join Date: Aug 2008
Location: San Francisco
Programs: AA EXP; Marriott BonVoy Titanium Elite, Marriott LT Plat.
Posts: 1,717
Ditto... We depart a week from today (SFO-LHR) A380. Hoping it remains as such.
Booked in J. Already am not as excited about the trip after reading a couple threads trashing this class of service as well the food when comparing it to AA's 777 Intl. planes.
Guess we'll be shabby chic regardless.. LOL
Booked in J. Already am not as excited about the trip after reading a couple threads trashing this class of service as well the food when comparing it to AA's 777 Intl. planes.
Guess we'll be shabby chic regardless.. LOL
Sep 12, 2017, 8:51 am
#11
Join Date: Dec 2003
Location: PHL
Programs: AA EXP, Marriott Lifetime Plat, SPG Plat, AMEX Plat, Hertz PC, Travels too Much Platinum
Posts: 3,290
BA J on the A380 is fine, it's just not really any different than the 747 or 777. They missed an opportunity to introduce a more competitive business class when they debuted the 380 a few years back, but you'll be fine.