Process Question on non refundable future value
 

HI all,

Just trying to make sure I understand the process when higher value non refundable is exchanged for cheaper tickets. We (Family of 4) have a change in circumstance and won't be traveling on our non-refundable tickets. I want to rebook two of us for a different trip (different destination) that is much cheaper than original ticket. I assume the difference in original fare versus the new fare less the $200 change fee will be issued in form of a voucher for future travel within one year? Is that correct? Also when I cancel the 4 of our original tickets--how are the two pax that don't have an immediate rebooking handled--will they receive vouchers for the original fare less $200 change fee or do they need to rebook at same time as I cancel originals? Thanks.

Where can I find Fare Rules on an AA fare?

It used to have Refundable option, now it only has Lowest and Flexible - but the Flexible does not always mean 100% refundable. I went thru the whole booking process to the last screen where I can put a hold on the reservation, and still not seeing the Fare Rules button? I know it used to be a tiny button on the last screen, but now it no longer exists?

Is that now the only way to make sure it is a fully refundable fare is to book a Fully Flexible fare?

I just cancelled two nonrefundable tickets. I submitted a refund request, but expect it will be denied. Can't hurt to try -- it was a medical issue.

But, assuming it is denied, how do I use the residual value of the tickets net of the change fee? Can I book on line, or do I have to call. If the latter, do they charge me a phone booking fee?

And, just to be sure I understand the math. Let's say the tickets were $600 and the change fee is $250. Does this mean I can apply to a $350 ticket with no further charge, or does it mean that I have to pay the change fee regardless of the value of the new ticket if it's less than the original ticket? Such that I have to come out of pocket another $250?

Yes, you will need to call, but since it's something you can't do online, I'd push for the telephone fee to be waived.

Yes, the change fee will come out of the original ticket value. Any fare difference will be issued in a new voucher or paid by CC.

I have a flight that was affected by a schedule change of ~7 hours. I want to cancel and rebook. Does AA issue vouchers/eVouchers if I cancel (which I am assuming will not incur any fees because of the schedule change)? I know AA takes a while to refund, so I'd rather get a voucher if it's any faster than getting a refund to my credit card and rebooking (since the fare has actually dropped as well)

Did you check the status of the flight? Was it cancelled by AA? One would think AA to have all this down cold.

Refund When Paying w/ Gift Cards (24 hour window)
 

Earlier today I cancelled a reservation (booked less than 24 hours ago for an itinerary more than 7 days out) that was purchased using AA gift cards. According to the first rep I spoke to, the funds won't be return to the gift cards for at least 20 days. A second rep then said the funds will be refunded to an electronic voucher instead of to the original gift cards used. I searched AA's website and didn't find a clear explanation as to the refund policy when using gift cards. Can someone clarify? Thanks!

My kids will fly international ( China to US) by himself. I'd like to be with him till boarding if possible. In order to pass Customs, Immigration and Security before boarding, my plan is to buy a fully flexible AA ticket, get the boarding pass, go through Customs, Immigration and Security checkpoint. After kid is left, exit Immigration again.
Would this work?
Is fully flexible AA ticket fully refundable even after getting the boarding pass and pass Customs, Immigration and Security checkpoint?
Is there any issue exit immigration again?
Thanks

I'm in the same situation and wondering about this too. I contacted AA on Twitter, and they said the refund will be in a virtual gift card (not sure original or not) in about 20 days. In the AA gift card master thread, some people said they were emailed a new gift card or mailed a check.

Carrier imposed fees
 

Is there any chance to get those back when canceling a non refundable ticket? Besides the low taxes. Thnx.
Business class promo fair booked on aa

What is the route and what are the fare rules?

If it is a non refundable ticket - in some markets AA allows credit to be held subject to whatever the change fee is - on others , non refundable means simply that - no refund available and only changes ( if permitted and subject to any fees ) can be made

In neither case is a cash refund going t ooccur

Update: I got my refund in a new gift card emailed to me. It took two weeks from the cancellation.