Heads up re: Spain (MAD, BCN etc.) - Long passport / security queues Jun 2017 onward
#1
Original Poster
Join Date: Feb 2006
Location: SEA
Programs: AA EXP
Posts: 307
Heads up re: Spain (MAD, BCN etc.) - Long passport / security queues Jun 2017 onward
There are new EU passport screening requirements that are causing, at least at MAD, major backups at immigration, at least to leave.
Today, we connected EU-MAD-US (or, we would have) and it took 122 minutes to get from aircraft door through passport control. At 4S, they had to turn off the up escalators to avoid a dangerous situation.
News article:
http://www.elconfidencial.com/espana...trasos_1409043
AA is not proactively notifying customers traveling from or through Madrid and offering to rebook for longer connections. I don't know if they will do this if you call (as much as I feel they should).
If you are leaving from Madrid, I recommend getting there early, at least until this is resolved.
(posting this here rather than another forum given the large number of AA flights and connections through MAD)
Today, we connected EU-MAD-US (or, we would have) and it took 122 minutes to get from aircraft door through passport control. At 4S, they had to turn off the up escalators to avoid a dangerous situation.
News article:
http://www.elconfidencial.com/espana...trasos_1409043
AA is not proactively notifying customers traveling from or through Madrid and offering to rebook for longer connections. I don't know if they will do this if you call (as much as I feel they should).
If you are leaving from Madrid, I recommend getting there early, at least until this is resolved.
(posting this here rather than another forum given the large number of AA flights and connections through MAD)
Last edited by JDiver; Jul 4, 2017 at 8:13 am Reason: Repair malfunctioning web link
#2
Join Date: Nov 2003
Location: Miami, Florida, USA
Posts: 213
I got caught up in that mess Sunday as well... let's just say it was a bit surprising to sail through fast track security after check in, grab the train over to 4s thinking "piece of cake", only to get off the train and be greeted by a massive queue going up the escalators for a passport stamp. It seemed the hold up was mostly a technical issue - as in whatever system they're using to scan the passports must be connected by a dial modem from 20 years ago! Every time they'd put one on the scanner, the amount of time it took for the system to read it was painfully slow.
#5
Join Date: May 2006
Location: Los Angeles
Programs: United
Posts: 96
My wife and I got caught up in that mess as well when we returned from VCE on IB on June 27. People were trying to crowd into the line and it got ugly. We had two and a half hours to connect from terminal 4 to 4S and yet arrived at the gate five minutes before they started boarding our flight. We hurried as fast as we could, but the distances are significant at MAD.
There were only one or two people directing the line, and they were doing very little to help. However, one of them did say that this had been going on for about a week.
There were only one or two people directing the line, and they were doing very little to help. However, one of them did say that this had been going on for about a week.
#6
Join Date: Jul 2010
Location: DFW
Programs: AA EXP
Posts: 387
We flew MAD-BOS yesterday. The line at immigration filled the entire space allotted and was headed down the escalator. At one point it may have reached the train exits. I recommend allowing at least an extra hour. We had planned an hour or two in the lounge and didn't have a minute to spare.
Edited to add - the queue for EU citizens was considerably shorter.
Edited to add - the queue for EU citizens was considerably shorter.
#10
Join Date: Jan 2010
Location: Houston (HOU/IAH)
Programs: WN, UA, DL, AA, Chase UR, Amex MR
Posts: 2,267
FWIW we flew BCN-MIA on AA on June 29 and while the line to check in bags was moving a bit slowly we were able to walk right up to both security and the passport control kiosk with virtually no wait.
#13
Join Date: Dec 2004
Location: Merritt Island, FL
Programs: AA EXP 4MM, SPG Lifetime Platinum
Posts: 445
We arrived at T4S at 8:57 and we were done with passport control at 09:05. Not bad considering how bad it had been in the previous days. Now we have plenty of time to relax at the Iberia lounge.
#14
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,103
#15
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
HEL is really good. FINNAIR has a Moscow (SVO) - HEL - JFK connection that is 40 minutes....... The normal area was very fast the last time I was there, and there is an express lane for short connections. I think MAD is a good place to avoid for connections