Last edit by: JDiver
AA Ground Staff May Deny Boarding for China Transit Without Visa Issues
This thread is ONLY for discussion of American Airlines' ground staff dealing with Chinese TWOV issues. For further information, see:
FlyerTalk Forums > Destinations > Asia > China Forum
China Visa / Visas Master Thread (all you need to know)
and / or
China 24, 72, and 144 hour Transit Without Visa ("TWOV") rules master thread
The issue: though Chinese immigration authorities seem disposed to allow transit without visa for passengers going on to flights with connections in non-China, non-origin destinations, e.g. LAX-PVG <permitted TWOV> PVG-NRT-LAX, AA ground staff have denied boarding to passengers for the XXX-China leg.
Even if such a passenger were to secure alternate arrangements or reimbursement, there is still sure to be considerable inconvenience. Until AA informs ground staff such travel complies with China TWOV rules, purchasing such an itinerary currently entails some degree of risk, as evidenced in the following thread.
AA generally uses IATA Timatic to verify boarding eligibility. Link to Timatic Web provided courtesy of United Airlines; this form provides information on entry requirements, not departure policies as might be administered by any airline.
144 TWOV China- AA Issues/Questions
#766
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Location: Shanghai
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#768
Join Date: Aug 2016
Programs: AAdvantage
Posts: 13
I am flying MIA-DFW-LAX-PVG. I will then spend 2 days in PVG before flying PVG-ICN on Korean Air, after 3 days in ICN I'll continue to KIX for a week before returning home NRT-DFW-MIA on AA. I meet all the transit requirements, I'll have booked/confirmed tickets for my onward travel, etc. However, I'm a bit concerned because it seems that AA agents (especially LAX ones) seem to not honor this. Anyone fly a similar routing recently? Thanks!
#769
Join Date: Oct 2009
Location: New York
Programs: AA Exp / Marriott Titanium / Hilton Gold / Hyatt Globalist / United Silver
Posts: 958
I'm interested in this too. I've read through most of what is the 52 pages of this topic but I don't see this touched upon.
I am flying MIA-DFW-LAX-PVG. I will then spend 2 days in PVG before flying PVG-ICN on Korean Air, after 3 days in ICN I'll continue to KIX for a week before returning home NRT-DFW-MIA on AA. I meet all the transit requirements, I'll have booked/confirmed tickets for my onward travel, etc. However, I'm a bit concerned because it seems that AA agents (especially LAX ones) seem to not honor this. Anyone fly a similar routing recently? Thanks!
I am flying MIA-DFW-LAX-PVG. I will then spend 2 days in PVG before flying PVG-ICN on Korean Air, after 3 days in ICN I'll continue to KIX for a week before returning home NRT-DFW-MIA on AA. I meet all the transit requirements, I'll have booked/confirmed tickets for my onward travel, etc. However, I'm a bit concerned because it seems that AA agents (especially LAX ones) seem to not honor this. Anyone fly a similar routing recently? Thanks!
#770
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I'm interested in this too. I've read through most of what is the 52 pages of this topic but I don't see this touched upon.
I am flying MIA-DFW-LAX-PVG. I will then spend 2 days in PVG before flying PVG-ICN on Korean Air, after 3 days in ICN I'll continue to KIX for a week before returning home NRT-DFW-MIA on AA. I meet all the transit requirements, I'll have booked/confirmed tickets for my onward travel, etc. However, I'm a bit concerned because it seems that AA agents (especially LAX ones) seem to not honor this. Anyone fly a similar routing recently? Thanks!
I am flying MIA-DFW-LAX-PVG. I will then spend 2 days in PVG before flying PVG-ICN on Korean Air, after 3 days in ICN I'll continue to KIX for a week before returning home NRT-DFW-MIA on AA. I meet all the transit requirements, I'll have booked/confirmed tickets for my onward travel, etc. However, I'm a bit concerned because it seems that AA agents (especially LAX ones) seem to not honor this. Anyone fly a similar routing recently? Thanks!
#771
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I'm interested in this too. I've read through most of what is the 52 pages of this topic but I don't see this touched upon.
I am flying MIA-DFW-LAX-PVG. I will then spend 2 days in PVG before flying PVG-ICN on Korean Air, after 3 days in ICN I'll continue to KIX for a week before returning home NRT-DFW-MIA on AA. I meet all the transit requirements, I'll have booked/confirmed tickets for my onward travel, etc. However, I'm a bit concerned because it seems that AA agents (especially LAX ones) seem to not honor this. Anyone fly a similar routing recently? Thanks!
I am flying MIA-DFW-LAX-PVG. I will then spend 2 days in PVG before flying PVG-ICN on Korean Air, after 3 days in ICN I'll continue to KIX for a week before returning home NRT-DFW-MIA on AA. I meet all the transit requirements, I'll have booked/confirmed tickets for my onward travel, etc. However, I'm a bit concerned because it seems that AA agents (especially LAX ones) seem to not honor this. Anyone fly a similar routing recently? Thanks!
Worth noting that this itinerary doesn't fall within the 'known' category for AA problems - which is where there's a round trip USA-China-USA but with just a short transit in a third country either inbound or outbound. For example LAX-NRT(2 hours)-China-USA. In these cases some agents have refused to accept NRT (japan) as a third country.
In your case there is no such issue. The ticket for TWOV purposes is simply LAX-PVG-ICN and you have proper stopovers in PVG and ICN.
#772
Join Date: Oct 2006
Location: Long Beach, CA
Programs: AA PLTPRO, HH Diamond, IHG Plat, Marriott Plat, Hyatt Globalist
Posts: 3,559
I did the exact same thing last November. I flew LAX-PEK, had a few days and then flew PEK-SIN on SQ and then SIN-HND-LAX on JL/AA codeshare.
I had a great agent at LAX when checking in, but it still took a bit of time. She knew it was compliant, but had to fiddle with her system to enter a bunch of info to get it to work. I had print outs of everything - all my e-ticket numbers, the TIMATIC info, etc.
I arrived about 3+ hours early to make sure I had enough time and also make sure I didn't get stressed out if there were any issues. I was hoping with daily flights to PEK/PVG from LAX, the agents would be informed...
I had a great agent at LAX when checking in, but it still took a bit of time. She knew it was compliant, but had to fiddle with her system to enter a bunch of info to get it to work. I had print outs of everything - all my e-ticket numbers, the TIMATIC info, etc.
I arrived about 3+ hours early to make sure I had enough time and also make sure I didn't get stressed out if there were any issues. I was hoping with daily flights to PEK/PVG from LAX, the agents would be informed...
#773
Join Date: Aug 2016
Programs: AAdvantage
Posts: 13
I did the exact same thing last November. I flew LAX-PEK, had a few days and then flew PEK-SIN on SQ and then SIN-HND-LAX on JL/AA codeshare.
I had a great agent at LAX when checking in, but it still took a bit of time. She knew it was compliant, but had to fiddle with her system to enter a bunch of info to get it to work. I had print outs of everything - all my e-ticket numbers, the TIMATIC info, etc.
I arrived about 3+ hours early to make sure I had enough time and also make sure I didn't get stressed out if there were any issues. I was hoping with daily flights to PEK/PVG from LAX, the agents would be informed...
I had a great agent at LAX when checking in, but it still took a bit of time. She knew it was compliant, but had to fiddle with her system to enter a bunch of info to get it to work. I had print outs of everything - all my e-ticket numbers, the TIMATIC info, etc.
I arrived about 3+ hours early to make sure I had enough time and also make sure I didn't get stressed out if there were any issues. I was hoping with daily flights to PEK/PVG from LAX, the agents would be informed...
#774
Join Date: May 2000
Location: Houston, TX, USA
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Posts: 7,969
Thanks! FWIW I just called and asked regarding my situation (AA MIA-PVG with a confirmed flight to Korea 2 days later) and inquired if AA was accepting of the 144-transit without a visa policy and she confirmed that YES, that it an acceptable routing and I'll be able to board without issues.
I don't mean to create undo worry. What I would do is get to the MIA check-in counter at least 3 hours before departure so that you have time to work out any issues.
#775
Moderator: American AAdvantage
Join Date: May 2000
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Thanks! FWIW I just called and asked regarding my situation (AA MIA-PVG with a confirmed flight to Korea 2 days later) and inquired if AA was accepting of the 144-transit without a visa policy and she confirmed that YES, that it an acceptable routing and I'll be able to board without issues.
#776
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IIRC AA has a headquarters phone number for agents to call regarding questions about travel document sufficiency, so if there's a problem, the supervisor at the airport could be encouraged to call and ask. The special desk seems to keep something like 9-5 Monday through Friday schedule.
#777
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Compliance with the China TWOV rules isn't really the issue. The issue is what the individual check-in agent will do. And, if that agent happens to have an issue with your itinerary, telling them that someone at AA told you over the phone that it will be okay will likely have no effect. Considering that people report issues at check-in at LAX, I'd be even more concerned at MIA, which is where your primary document check will occur, assuming you have a connection and not a stopover to your PVG flight.
I don't mean to create undo worry. What I would do is get to the MIA check-in counter at least 3 hours before departure so that you have time to work out any issues.
I don't mean to create undo worry. What I would do is get to the MIA check-in counter at least 3 hours before departure so that you have time to work out any issues.
I might carry a printout of the TIMATIC results for your travel, as OskiBear did. One page you can do this is the UA TIMATIC page: https://www.united.com/web/en-US/app...aspx?i=TIMATIC.
IIRC AA has a headquarters phone number for agents to call regarding questions about travel document sufficiency, so if there's a problem, the supervisor at the airport could be encouraged to call and ask. The special desk seems to keep something like 9-5 Monday through Friday schedule.
Given that AA only flies to a few airports it just makes sense they distill down the rules that apply to their operation and provide a simple decision tree that walks their agents through the rules. This would be an easy task for a summer intern and not impact the AA Brain Trust.
#778
Join Date: Aug 2016
Programs: AAdvantage
Posts: 13
Hi folks, me again... next week is my trip and I am risking it without a visa and will try to go for the 144-hour transit visa. I have ongoing flights Shanghai to Seoul about 48 hours later with confirmations ready to go to prove it.
My routing is MIA-DFW-LAX-PVG (Milesaver biz before anyone asks why that routing) and my first segment is at 5:45am MIA-DFW on Wednesday. I work very close to the airport, would I have any luck if I tried to go and check-in with an agent the evening before to mitigate any potential issues that might arise? Thoughts?
My routing is MIA-DFW-LAX-PVG (Milesaver biz before anyone asks why that routing) and my first segment is at 5:45am MIA-DFW on Wednesday. I work very close to the airport, would I have any luck if I tried to go and check-in with an agent the evening before to mitigate any potential issues that might arise? Thoughts?
#779
Original Member
Join Date: May 1998
Location: Miami, FL
Programs: AA EXP
Posts: 346
Hi folks, me again... next week is my trip and I am risking it without a visa and will try to go for the 144-hour transit visa. I have ongoing flights Shanghai to Seoul about 48 hours later with confirmations ready to go to prove it.
My routing is MIA-DFW-LAX-PVG (Milesaver biz before anyone asks why that routing) and my first segment is at 5:45am MIA-DFW on Wednesday. I work very close to the airport, would I have any luck if I tried to go and check-in with an agent the evening before to mitigate any potential issues that might arise? Thoughts?
My routing is MIA-DFW-LAX-PVG (Milesaver biz before anyone asks why that routing) and my first segment is at 5:45am MIA-DFW on Wednesday. I work very close to the airport, would I have any luck if I tried to go and check-in with an agent the evening before to mitigate any potential issues that might arise? Thoughts?
I did similar routing MIA-DFW-PVG 2 years ago. No issues.. Just make sure you know the rules, and that your onward travel is compliant. Recommend you arrive with some extra time just in case there are any issues and have printouts of your other tickets, the rules, TIMATIC, etc. in case you need additional details.
#780
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Hi folks, me again... next week is my trip and I am risking it without a visa and will try to go for the 144-hour transit visa. I have ongoing flights Shanghai to Seoul about 48 hours later with confirmations ready to go to prove it.
My routing is MIA-DFW-LAX-PVG (Milesaver biz before anyone asks why that routing) and my first segment is at 5:45am MIA-DFW on Wednesday. I work very close to the airport, would I have any luck if I tried to go and check-in with an agent the evening before to mitigate any potential issues that might arise? Thoughts?
My routing is MIA-DFW-LAX-PVG (Milesaver biz before anyone asks why that routing) and my first segment is at 5:45am MIA-DFW on Wednesday. I work very close to the airport, would I have any luck if I tried to go and check-in with an agent the evening before to mitigate any potential issues that might arise? Thoughts?