AA app has no refresh option
Apr 10, 2017, 9:31 am
#1
Original Poster
Join Date: Apr 2017
Posts: 1
AA app has no refresh option
I updated to the latest version over this past weekend. The new version has no way to refresh the info. My reservation shows last updated many hours ago. I have since been upgraded but cannot select a new seat or get a new boarding pass as I cannot refresh.
Apr 10, 2017, 9:36 am
#2
Join Date: Apr 2010
Location: CUR
Posts: 2,170
Did you try just pulling it down? It should update.
Apr 10, 2017, 9:38 am
#3
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,247
Pull down on the screen until you see the loading circle. it will refresh.
Apr 10, 2017, 11:10 am
#4
Join Date: Aug 2012
Programs: AA PLT, SPG Gold
Posts: 2,405
First world problem but this is highly annoying. On the old app it was much more obvious how to refresh the screen for a new BP etc.
Apr 10, 2017, 11:24 am
#5
Join Date: Jul 2009
Programs: BAEC Silver, IHG Diamond
Posts: 7,766
This threw me off as well. On my Android phone, i have to pull down on the white boxed part rather than the "JFK-LAX" type bit at the top.
Don't like the fact the "select seat" bit covers part of the flight info. Easy to get around it but still needs some cosmetic work.
Don't like the fact the "select seat" bit covers part of the flight info. Easy to get around it but still needs some cosmetic work.
Apr 10, 2017, 2:28 pm
#6
Join Date: May 2000
Location: Chicago
Programs: AA EP, UA Gold-MM, UA 1K (former), GS (former),SPG LT Platinum, Hyatt Diamond, HH Diamond
Posts: 2,299
On the plus side this new hidden menu does include the ability to do a SDC (but why in 2017 does it have to take you to a website!).
Apr 10, 2017, 2:33 pm
#7
Join Date: Jan 2010
Location: LAS, ZQN
Programs: UA PP (2MM), BA gold
Posts: 2,198
Guess I am almost as dumb as the app.
One reservation auto updates.
Other one I had open doesn't until I slide it down.... why slide it down instead of update when you choose it from the main screen? HEY AA, get some IT people who travel!
One reservation auto updates.
Other one I had open doesn't until I slide it down.... why slide it down instead of update when you choose it from the main screen? HEY AA, get some IT people who travel!
Apr 10, 2017, 3:38 pm
#8
Join Date: Aug 2007
Location: BNA and FLL
Programs: National Executive Elite, IHG Diamond Elite, Hilton Gold, SW A List, Marriott Gold
Posts: 964
Apr 10, 2017, 4:48 pm
#9
Join Date: Aug 2010
Location: London Stratford, E7
Programs: BAEC Gold! Thanks to FT
Posts: 3,378
First world problems but I miss the AA tailfin.. what is the relevance of a field and river?
Apr 10, 2017, 5:49 pm
#10
Join Date: May 2000
Location: Chicago
Programs: AA EP, UA Gold-MM, UA 1K (former), GS (former),SPG LT Platinum, Hyatt Diamond, HH Diamond
Posts: 2,299
Near as I can tell both of the last two(or so major updates) have focused on making graphical/user experience updates without real changes. Lipstick on a pig.
Maybe they are making improvements to the engine behind the scenes as well but IMHO I think they should focus on adding functionality instead of changing the graphics. This current path they are on only seeks to upset their customers more with lack of real improvements.
But what do I know. Lol. 😀
Apr 10, 2017, 5:51 pm
#11
Join Date: May 2000
Location: Chicago
Programs: AA EP, UA Gold-MM, UA 1K (former), GS (former),SPG LT Platinum, Hyatt Diamond, HH Diamond
Posts: 2,299
Anyone else notice that the view upgrade request button is now a "$". Think they're going to monetize upgrades more like some of their competitors?
Apr 10, 2017, 6:46 pm
#12
Join Date: Aug 2007
Location: BNA and FLL
Programs: National Executive Elite, IHG Diamond Elite, Hilton Gold, SW A List, Marriott Gold
Posts: 964
Apr 10, 2017, 7:29 pm
#13
Join Date: Apr 2012
Location: MIA
Programs: AA EXP (AC), DL G (SC), Bonvoy LTP, & IHG AMB
Posts: 1,798
What development procsss?
Near as I can tell both of the last two(or so major updates) have focused on making graphical/user experience updates without real changes. Lipstick on a pig.
Maybe they are making improvements to the engine behind the scenes as well but IMHO I think they should focus on adding functionality instead of changing the graphics. This current path they are on only seeks to upset their customers more with lack of real improvements.
But what do I know. Lol. 😀
Near as I can tell both of the last two(or so major updates) have focused on making graphical/user experience updates without real changes. Lipstick on a pig.
Maybe they are making improvements to the engine behind the scenes as well but IMHO I think they should focus on adding functionality instead of changing the graphics. This current path they are on only seeks to upset their customers more with lack of real improvements.
But what do I know. Lol. 😀
Apr 10, 2017, 7:46 pm
#15
Senior Moderator and Moderator: American AAdvantage & TravelBuzz
Join Date: Nov 2007
Location: BOS
Programs: AA EXP, Marriott Titanium
Posts: 10,417
Closing this, as it has just become a general complaint thread. If you'd like to discuss the new app releases, please refer to the existing threads (one for iPhone app, one for the Android app). /Moderator