vincepoy

From https://play.google.com/store/apps/d...com.aa.android

Updated
April 6, 2017

Current Version
4.10.1

WHAT'S NEW

· Los Angeles (LAX) airport map updates
· Bug fixes and small enhancements to make your experience better

deeruck

Are you on an old version of Android? I mean, we all are, but older than Marshmallow maybe? The Play Store tells me that version 5.0, updated April 6, 2017 is the current version.

JTK

My app says Version 5.0. The play store lists the following as new:

WHAT'S NEW

· Updated look and feel allows for easier navigation and access to details during your next trip
· Sliding action menu with dynamic content knows what you need as you travel
· New push notification to alert you when flight changes occur
· “Manage trip” link added to make reservation changes easier
· New airport terminal maps added

iadisgreat

I was wondering the same kind of thing. Very customer experience-y questions and lack of substantive replies to force you into your own little user journey.

vincepoy

Has nothing to do with what version of Android I am on since this is from the desktop web browser as you will notice I posted a URL which means I am not using the Playstore app so it will show the latest versions regardless of what the actual Android device is since this is on the desktop browser. Play store sometimes is delayed so not everyone will see the newest version available since that was as of the time of the post. Currently, it changed to the following:

Updated
April 7, 2017


Current Version
5.0

WHAT'S NEW

· Updated look and feel allows for easier navigation and access to details during your next trip
· Sliding action menu with dynamic content knows what you need as you travel
· New push notification to alert you when flight changes occur
· “Manage trip” link added to make reservation changes easier
· New airport terminal maps added

rjw242

Tried it, still find it all but worthless.

DenverBrian

And it only takes 30 seconds to load a seat map.

Rebob

iOS version updated for me last night. Version 5.0.0.5675.

dgcpaphd

No, I do not have any connection to the developer of the app.

We all have different likes and dislikes. I like the changes made to the app, plain and simple.

I posted about the changes because I wanted to share my opinion.

I never anticipated that my post would produce such negative comments about the app. I also never anticipated that I would be assumed to be connected to the developer of the app.

I wonder if the negativism expressed about AA's app is related to the awful demotions and devaluations made to AA's service and loyalty program.

Nonetheless, I still like the changes made to AA's app. I don’t like the changes made to AA’s service and loyalty program.

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AA EXP DFW-LON

Agree the new iOS app is nothing special. Most frustrating, you can now NOT change seat assignments in-app within 45 minutes of scheduled departure. This is non-sensical why they would restrict this in the new app.

AA if you are reading this, please put it back. Why force travelers to go to Agents to change something that you can just as easily change via the App? Doing this would free up Agents to focus on more important things.

rjw242

I think the negative comments about the app primarily reflect the uselessness of AA's app compared to other major airlines.

controller1

AA iOs app upgraded last night. One of my trips has had several flight changes since it was made five months ago. However, the app is showing the original flights. Some of these flights no longer exist. Hopefully, this is just a glitch and will clear by Monday morning but I'm not holding out any hope!

Anyone else have this issue?

controller1

Just resolved my issue. I noticed at the top of the screen it said it was "Updated 59 days 2 hours 30 minutes ago". Therefore, I pulled down on the screen and the flights were updated.

Not sure why AA's IT would have released an app update drawing from data from two months ago.

Of the three reservations showing in the app:
- One showed updated 59 days 2 hours 30 minutes ago
- One showed updated 7 days 4 hours 28 minutes ago
- One showed updated 3 days 2 hours 44 minutes ago

bustraveler

It's still such a crappy app compared to UA and DL. AA's inability to put out a user friendly app with functionality confuses me. It's not hard. Basic - booking flights within the app. Nope, takes you to the website. #goingforgreatmyass

controller1

If I want to change seats on one of my reservations, it takes me to the website. It has an international flight, so I don't know if that's the reason or not.