Citi Executive - Enhanced Airport Experience?
Apr 2, 17, 12:43 pm
#1
Original Poster
Join Date: Mar 2017
Programs: AA EXP, Bonvoy Titanum, Hilton Gold
Posts: 61
Citi Executive - Enhanced Airport Experience?
I'm trying to find specifics on what this Enhanced airport experience entails but can't find anything.
What exactly does this provide?
Thanks
What exactly does this provide?
Thanks
Apr 2, 17, 12:59 pm
#2
Join Date: Apr 2008
Location: TX
Programs: AA: EXP MR: Ti
Posts: 473
directly from the main site
https://secure.fly.aa.com/citi/direc...=citiexecutive
https://secure.fly.aa.com/citi/direc...=citiexecutive
Enhanced Airport Experience
For benefits to apply, the Citi® / AAdvantage® Executive World Elite™ Mastercard® account must be open 7 days prior to air travel AND reservation must include the primary cardmember's American Airlines AAdvantage® number 7 days prior to air travel. If your credit card account is closed for any reason, these benefits will be cancelled. Citi® / AAdvantage® Executive cardmembers will have the following benefits: priority check-in (where available), priority airport screening (where available), and priority boarding privileges. The priority boarding benefit will display on your American Airlines boarding pass as Group 4.
For benefits to apply, the Citi® / AAdvantage® Executive World Elite™ Mastercard® account must be open 7 days prior to air travel AND reservation must include the primary cardmember's American Airlines AAdvantage® number 7 days prior to air travel. If your credit card account is closed for any reason, these benefits will be cancelled. Citi® / AAdvantage® Executive cardmembers will have the following benefits: priority check-in (where available), priority airport screening (where available), and priority boarding privileges. The priority boarding benefit will display on your American Airlines boarding pass as Group 4.
Apr 2, 17, 1:03 pm
#3
Join Date: Nov 2011
Posts: 556
Sorry, but the benefits are also quite clear on Citi's website:
https://www.citi.com/credit-cards/cr...ve-credit-card
https://www.citi.com/credit-cards/cr...ve-credit-card
Apr 2, 17, 1:19 pm
#4
Original Poster
Join Date: Mar 2017
Programs: AA EXP, Bonvoy Titanum, Hilton Gold
Posts: 61
I saw that, however I thought those benefits were separate from Enhanced Airport Experience.
Everywhere I've read lists the "Pros" of this card with specifics such as priority boarding, screening, etc.
I guess I just didn't realize that the "umbrella term" for all these Pros is Enhanced Airport Experience...
Thanks!
Everywhere I've read lists the "Pros" of this card with specifics such as priority boarding, screening, etc.
I guess I just didn't realize that the "umbrella term" for all these Pros is Enhanced Airport Experience...
Thanks!
Mar 2, 18, 7:49 am
#6
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 8,930
Originally Posted by 3sgtekb
I assume authorized users in the absence of the primary cardholder do not get the enhanced experience? Can anyone chime in?
Mar 2, 18, 9:56 am
#8
Join Date: Aug 2011
Location: West Central Illinois
Programs: DL,BA,Marriott
Posts: 98
Citi® / AAdvantage® Executive cardmembers will have the following benefits: priority check-in (where available)....
What does "Priority Check In" really mean. Does this simply mean a separate line to make you feel special? Do you still need to go to a kiosk before the counter? Are there any real benefits aside from potentially a shorter line? I recently received this card and have been wondering what the practical value of this benefit is.
What does "Priority Check In" really mean. Does this simply mean a separate line to make you feel special? Do you still need to go to a kiosk before the counter? Are there any real benefits aside from potentially a shorter line? I recently received this card and have been wondering what the practical value of this benefit is.
Mar 2, 18, 10:04 am
#9
Join Date: Nov 2017
Location: New York, NY
Programs: AA EXP
Posts: 153
Originally Posted by rkb2530
Citi® / AAdvantage® Executive cardmembers will have the following benefits: priority check-in (where available)....
What does "Priority Check In" really mean. Does this simply mean a separate line to make you feel special? Do you still need to go to a kiosk before the counter? Are there any real benefits aside from potentially a shorter line? I recently received this card and have been wondering what the practical value of this benefit is.
What does "Priority Check In" really mean. Does this simply mean a separate line to make you feel special? Do you still need to go to a kiosk before the counter? Are there any real benefits aside from potentially a shorter line? I recently received this card and have been wondering what the practical value of this benefit is.
Mar 2, 18, 12:52 pm
#10
Join Date: Sep 2001
Location: los angeles, calif.
Programs: AAdvantage PLAT
Posts: 7,131
Originally Posted by rkb2530
Citi® / AAdvantage® Executive cardmembers will have the following benefits: priority check-in (where available)....
What does "Priority Check In" really mean. Does this simply mean a separate line to make you feel special? Do you still need to go to a kiosk before the counter? Are there any real benefits aside from potentially a shorter line? I recently received this card and have been wondering what the practical value of this benefit is.
What does "Priority Check In" really mean. Does this simply mean a separate line to make you feel special? Do you still need to go to a kiosk before the counter? Are there any real benefits aside from potentially a shorter line? I recently received this card and have been wondering what the practical value of this benefit is.
Mar 2, 18, 12:55 pm
#11
Join Date: Aug 2015
Location: The FT AA forum, until it no longer wants me.
Programs: CK or bust
Posts: 1,554
The benefit really does make it sound so much more like the OP's post in this thread (Going FC to Hawaii) thoughtfully shared by JonNYC via Twitter this past Monday.
The ability to use "Priority Check In" (assuming no status) at the counter versus self-service kiosk in the context of American seems to be very much subject to the station, disposition of contract employees or AA agents, and lunar phase.
On a more serious note, when Citi Executive card announced the additional card holder club access benefits that did add quite a bit of value for card holders with additional household or colleagues. IRRC additional holders even get two guest privileges (they must be traveling on an American flight and it's the non-full-fledged status so no drink chits just by virtue of having the card).
The ability to use "Priority Check In" (assuming no status) at the counter versus self-service kiosk in the context of American seems to be very much subject to the station, disposition of contract employees or AA agents, and lunar phase.
On a more serious note, when Citi Executive card announced the additional card holder club access benefits that did add quite a bit of value for card holders with additional household or colleagues. IRRC additional holders even get two guest privileges (they must be traveling on an American flight and it's the non-full-fledged status so no drink chits just by virtue of having the card).
Last edited by enpremiere; Mar 2, 18 at 12:56 pm Reason: Clarification
Mar 2, 18, 1:30 pm
#12
Join Date: Sep 2001
Location: los angeles, calif.
Programs: AAdvantage PLAT
Posts: 7,131
Originally Posted by enpremiere
On a more serious note, when Citi Executive card announced the additional card holder club access benefits that did add quite a bit of value for card holders with additional household or colleagues. IRRC additional holders even get two guest privileges (they must be traveling on an American flight and it's the non-full-fledged status so no drink chits just by virtue of having the card).
It's a great deal and the only reason I keep the card despite not having flown AA in ages. I have 9 authorized users.
Mar 2, 18, 5:32 pm
#14
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Frisco, TX
Programs: The Airline Run by Doug P
Posts: 20,618
I've had the Citi executive for several years. All the soft "enhanced" privileges offered by the card I already get by EXP status so it's really a moot point there.
The trip delay insurance has been a great benefit and have used it several times. It doesn't even have to be wx related just meet the time frame duration of the delay (6 hours?). The last time I used it was in November at SCL. The AA 788 broke and they pushed back departure every hour. Knowing either the pilots would run out of time and/or it would eventually be canceled I left the airport (that's another story--good lord) and walked across the street to the HIE. Filed the claim, scanned the receipts and was credited back all expenses two weeks later.
The trip delay insurance has been a great benefit and have used it several times. It doesn't even have to be wx related just meet the time frame duration of the delay (6 hours?). The last time I used it was in November at SCL. The AA 788 broke and they pushed back departure every hour. Knowing either the pilots would run out of time and/or it would eventually be canceled I left the airport (that's another story--good lord) and walked across the street to the HIE. Filed the claim, scanned the receipts and was credited back all expenses two weeks later.
Mar 2, 18, 5:59 pm
#15
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Plat Pro; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 6,398
Originally Posted by rkb2530
Citi® / AAdvantage® Executive cardmembers will have the following benefits: priority check-in (where available)....
What does "Priority Check In" really mean. Does this simply mean a separate line to make you feel special? Do you still need to go to a kiosk before the counter? Are there any real benefits aside from potentially a shorter line? I recently received this card and have been wondering what the practical value of this benefit is.
What does "Priority Check In" really mean. Does this simply mean a separate line to make you feel special? Do you still need to go to a kiosk before the counter? Are there any real benefits aside from potentially a shorter line? I recently received this card and have been wondering what the practical value of this benefit is.
