Tripcase No Longer Including AA Itineraries? (14 Mar 2017)
Jul 9, 2017, 6:17 am
#91
Join Date: Dec 2010
Location: BOS/BTV
Programs: Delta Plat, former AA EXP, AS Gold, SPG Gold, IHG Plat.
Posts: 659
Then Sabre decided there might be some future marketability to offering it for general Internet user (maybe a future ad vehicle?)... Clearly AA decided that it was not in AA's interest to continue participation in the single client mode, perhaps because it might decrease number of customers using AA's web interface to check travel details.
But AA appears to have retained their arrangement that allows TA-BOOKED Sabre itineraries to show in TripCase.
Jul 9, 2017, 6:30 am
#92
Original Poster
Join Date: Jun 2016
Location: NYC,MIA,XFL
Programs: AA EXP, B6 Mosaic, DL PM
Posts: 863
Yes - it was my impression that the Sabre's TripCase app was originally intended to be an add-in that travel agencies using Sabre could offer as a client benefit: the ability to easily track a variety of travel details for their trips.
Then Sabre decided there might be some future marketability to offering it for general Internet user (maybe a future ad vehicle?)... Clearly AA decided that it was not in AA's interest to continue participation in the single client mode, perhaps because it might decrease number of customers using AA's web interface to check travel details.
But AA appears to have retained their arrangement that allows TA-BOOKED Sabre itineraries to show in TripCase.
Then Sabre decided there might be some future marketability to offering it for general Internet user (maybe a future ad vehicle?)... Clearly AA decided that it was not in AA's interest to continue participation in the single client mode, perhaps because it might decrease number of customers using AA's web interface to check travel details.
But AA appears to have retained their arrangement that allows TA-BOOKED Sabre itineraries to show in TripCase.
Jul 9, 2017, 8:15 am
#93
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,416
The only reason I can think is money. Not, AA refusing to pay Sabre, but AA refusing to miss out on ad money.
In the iOS app there are numerous ads (Uber, Audible, Lounge Buddy, etc.) and AA doesn't want Sabre making money off those. AA wants fliers to use their app...so they can push their own ads.
In the iOS app there are numerous ads (Uber, Audible, Lounge Buddy, etc.) and AA doesn't want Sabre making money off those. AA wants fliers to use their app...so they can push their own ads.
Jul 9, 2017, 3:44 pm
#94
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
The only reason I can think is money. Not, AA refusing to pay Sabre, but AA refusing to miss out on ad money.
In the iOS app there are numerous ads (Uber, Audible, Lounge Buddy, etc.) and AA doesn't want Sabre making money off those. AA wants fliers to use their app...so they can push their own ads.
In the iOS app there are numerous ads (Uber, Audible, Lounge Buddy, etc.) and AA doesn't want Sabre making money off those. AA wants fliers to use their app...so they can push their own ads.
Jul 9, 2017, 5:17 pm
#95
Join Date: Dec 2010
Location: BOS/BTV
Programs: Delta Plat, former AA EXP, AS Gold, SPG Gold, IHG Plat.
Posts: 659
I have no insight into the reasons why AA chose to not continue this. It may be that most AA flyers don't notice and don't care, but some of us really miss the info. I found being able to view all segments, including waitlisted/requested ones, to be tremendously helpful in verifying that things were set up as I wanted; being able to see the e-tickets, including the fare ladder and the fare basis of each segment, let me check if AA credited the miles correctly; it also let me see what happened if I had a change at the airport due when flights were delayed/cancelled/etc. Very handy.
Jul 9, 2017, 6:47 pm
#96
Join Date: Apr 2008
Location: CLT
Programs: AA EXP; Avis PC; Hertz PC; Marriott LT Gold; Hilton Diamond
Posts: 1,133
I have no insight into the reasons why AA chose to not continue this. It may be that most AA flyers don't notice and don't care, but some of us really miss the info. I found being able to view all segments, including waitlisted/requested ones, to be tremendously helpful in verifying that things were set up as I wanted; being able to see the e-tickets, including the fare ladder and the fare basis of each segment, let me check if AA credited the miles correctly; it also let me see what happened if I had a change at the airport due when flights were delayed/cancelled/etc. Very handy.
Jul 10, 2017, 4:28 am
#97
Original Poster
Join Date: Jun 2016
Location: NYC,MIA,XFL
Programs: AA EXP, B6 Mosaic, DL PM
Posts: 863
It's a loss for AA too, as it actually encourages consumers to not book directly through them, and to use amex travel instead
Aug 10, 2017, 11:56 am
#98
Join Date: Jul 2013
Location: SJC
Programs: Southwest, Alaska, United, American Airlines
Posts: 994
I have no insight into the reasons why AA chose to not continue this. It may be that most AA flyers don't notice and don't care, but some of us really miss the info. I found being able to view all segments, including waitlisted/requested ones, to be tremendously helpful in verifying that things were set up as I wanted; being able to see the e-tickets, including the fare ladder and the fare basis of each segment, let me check if AA credited the miles correctly; it also let me see what happened if I had a change at the airport due when flights were delayed/cancelled/etc. Very handy.
American's own website requires first initial and last name -- in addition to PNR -- to view PNR details. TripCase does not meet this minimal standard, and AA is right to disallow access at least until they do.
Last edited by nerdbirdsjc; Aug 10, 2017 at 11:00 pm
Aug 10, 2017, 5:48 pm
#99
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
Aug 10, 2017, 7:50 pm
#100
Original Poster
Join Date: Jun 2016
Location: NYC,MIA,XFL
Programs: AA EXP, B6 Mosaic, DL PM
Posts: 863
Aug 28, 2017, 2:11 am
#103
Join Date: Aug 2007
Location: SBA
Programs: UA & AA 1 million miler
Posts: 1,134
Recently I booked AAVacations package but TripCase can't show the reservation...
I booked two more AAV packages a few months back, but those are still linked and I am able to see them...
The difference is that this time I paid air portion by AA transportation voucher...
I booked two more AAV packages a few months back, but those are still linked and I am able to see them...
The difference is that this time I paid air portion by AA transportation voucher...
Aug 28, 2017, 7:58 am
#104
Join Date: Jul 2001
Programs: AA EP
Posts: 2,203
A quick read in this thread indicates that the answer is NO.
Sep 18, 2017, 12:56 am
#105
Join Date: Aug 2007
Location: SBA
Programs: UA & AA 1 million miler
Posts: 1,134
I booked another AAV package (flights + hotel) two weeks ago, and I can link this one, so I don't know why the particular AAV package I booked 1 month ago cannot be linked 
I had issues with this reservation because I used an AA voucher to pay for air portion. Maybe that's why, but it is still an AAV package, you know...
I had issues with this reservation because I used an AA voucher to pay for air portion. Maybe that's why, but it is still an AAV package, you know...