2017 Freddies Awards: AA wants our vote (announcement, discussion)
May 10, 2017, 10:22 pm
#46
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,468
And now this in the latest AAdvantage summary 
:
Thank you for naming the AAdvantageŽ program the Best Elite Program in the 2017 Freddie Awards. It's a tremendous honor to be recognized by our customers, and we appreciate your loyalty. More on the awards ģ
:Thank you for naming the AAdvantageŽ program the Best Elite Program in the 2017 Freddie Awards. It's a tremendous honor to be recognized by our customers, and we appreciate your loyalty. More on the awards ģ
May 17, 2017, 8:07 am
#48
Join Date: Jan 2016
Location: STL
Programs: AA
Posts: 167
Do you think this would be more of a reason for AA to continue devaluing their program? Seriously, I cannot find a single open seat on Saver awards coming from STL. Plus they lowered their SWU to 4 for EXPs.
I just don't see anything getting better.
May 17, 2017, 8:18 am
#49
Join Date: Jul 2010
Location: SFO
Programs: AA EXP
Posts: 5,270
May 17, 2017, 8:58 am
#50
Join Date: Jan 2016
Location: STL
Programs: AA
Posts: 167
They seem to be all gungho about it asking everyone to give them a vote so I feel like they care. Even if they don't make things worse, this is definitely not an incentive to make things better.
May 17, 2017, 11:04 pm
#51
Join Date: Jul 2010
Location: SFO
Programs: AA EXP
Posts: 5,270
"Gung ho" in that they send a few email blasts recycled from year to year, so practically zero cost to them. Doubt the results make a real difference in the program either way. Just some nearly free publicity.
May 18, 2017, 1:44 am
#52
Original Member
Join Date: May 1998
Location: Fort Lauderdale
Programs: AA-EXP (15yrs) 3+MM , exDLPlt, exCOPlt, Cruiseaholic (250+)
Posts: 335
nope - votes arw not deserved
10 years ago, they had the best frequent flyer program in the industry. That was the primary reason why I switched from Delta even though Deltas in-flight service was vastly better.
However, in the last 2 or 3 years the program has deteriorated to the point that I think that it is now the worst in the industry.The new management doesn't seem to care about their customers and the product is definitely worse than it was before.Not only do they lose my Freddy vote, but they have also lost all of my Revenue.Sad