ARCHIVE: Transportation Voucher / vouchers / "MCO" FAQ and master thread
#361
Join Date: Feb 2013
Location: DCA
Posts: 7,769
The department you want is Refunds:
http://www.aa.com/i18n/reservations/...&title=refunds
When I called in this very situation they understood the request and were quite helpful. Might be worth a shot.
http://www.aa.com/i18n/reservations/...&title=refunds
When I called in this very situation they understood the request and were quite helpful. Might be worth a shot.
For the first search result it did give the option of sending this over to a "refund specialist" - thinking maybe I will do that (based on the voucher #) but then cite to the ticket # of the itinerary I ticketed, and explain the tax/fee situation.
You mention calling - who did you call? Just general AA customer service?
#362
Join Date: Sep 2010
Posts: 1,900
E voucher for reissue?
I received an evoucher from AA customer relations after another holiday schedule cancellation.
I want to apply this towards a reissue holiday ticket.
However AA ExPl desk says this is impossible?
Is that the case? Or is there another way to go about it?
I want to apply this towards a reissue holiday ticket.
However AA ExPl desk says this is impossible?
Is that the case? Or is there another way to go about it?
#363
Join Date: Sep 2015
Location: IAH
Programs: UA Mileage Plus, AA Advantage, and HHonors
Posts: 38
American Airlines Voucher
Are AA vouchers stackable when checking out on there website?
#365
Join Date: Jan 2011
Posts: 194
How long does it take AA to mail back your voucher as change? It's been almost a month since I mailed it in. They got it, the flight has been ticketed and has been taken. Just waiting on the voucher so I can use it to book another flight.
#366
Moderator: American AAdvantage, Signatures
Join Date: Jan 2008
Location: London, England
Programs: UA 1K, Hilton Diamond, IHG Diamond Ambassador, National Exec, AA EXP Emeritus
Posts: 9,765
#367
Join Date: Sep 2015
Posts: 17
Vouchers - what are they really worth?
I voluntarily took a latter flight back in August and got a $500 voucher. I went to book a flight on AA.com yesterday and come to find out the voucher can't be used on the website. I called in and the automated message said I could save at least $35 by booking online. I gave the exact info of the flight I was trying to book online, and over the phone it came out to $71 more. The flight, per the online pricing was $730. In my case, the voucher ended up really being worth only $429. Is this typical?
#368
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
I voluntarily took a latter flight back in August and got a $500 voucher. I went to book a flight on AA.com yesterday and come to find out the voucher can't be used on the website. I called in and the automated message said I could save at least $35 by booking online. I gave the exact info of the flight I was trying to book online, and over the phone it came out to $71 more. The flight, per the online pricing was $730. In my case, the voucher ended up really being worth only $429. Is this typical?
#369
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
A $500 voucher is worth $500 if you use it properly. I have heard that carriers book them at somewhat less than 50% as most customers forget them or otherwise don't use them. But, that doesn't change the value to the consumer.
#370
Join Date: May 2004
Location: San Francisco, CA
Programs: AA EXP 1MM, UA 1K, Marriott/SPG Platinum Elite
Posts: 774
And if they add the $35 phone fee, ask them to remove it and they will. There was some lawsuit about it a few years ago so now they have to remove the fee if you are using a voucher and book by phone.
#371
Join Date: Oct 2010
Location: Alameda, CA, US
Programs: BAEC Gold (GGL/CCR), HHonors Diamond
Posts: 1,346
My company TA used some vouchers to book six flights for me. When I request a receipt for these flights it shows "Paid with Vouchers/Credit Card", as the $11.20 government fees were charged to my CC. The flights all booked into booking class F.
Should these flights earn miles?
Should these flights earn miles?
#372
Join Date: Jan 2011
Posts: 194
AA mailed my residual voucher to a wrong address!! Has anyone had this experience before? I sent them an email with the right address and asked them to cancel the prior voucher and issue a new voucher. What's AA going to do?
#373
Join Date: Jan 2011
Posts: 194
Is there any way to find out the 2-character code of an eVoucher? Examples of 2-character codes are DV, DI, BC, etc.
#374
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,301
Can you combine gift cards and vouchers for payment? (In particular, at an airline ticket office).
I hate using vouchers, as I typically want to use a SWU with it, and it takes forever to ticket.
I hate using vouchers, as I typically want to use a SWU with it, and it takes forever to ticket.
#375
Join Date: Feb 2011
Location: BOS
Programs: AA EXP
Posts: 136
I paid $960 for a ticket using giftcards and credit card. cancelled that ticket because there's schedule change and they offered full refund. however, I only got the ticket price $682(without tax or fees) and the amount I paid by credit card back which is $109. They keep saying that they only see this much and won't pay the rest. Filed BBB but they did not response.