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ARCHIVE: Transportation Voucher / vouchers / "MCO" FAQ and master thread

ARCHIVE: Transportation Voucher / vouchers / "MCO" FAQ and master thread

Old Nov 16, 15, 11:02 am
  #361  
 
Join Date: Feb 2013
Location: DCA
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Originally Posted by 21A View Post
The department you want is Refunds:
http://www.aa.com/i18n/reservations/...&title=refunds
When I called in this very situation they understood the request and were quite helpful. Might be worth a shot.
Hmm, interesting. I tried the web page you linked to just now. It did have functionality for looking things up based on "document number". First for "document number" I tried the transportation voucher number. It showed the original voucher amount but nothing deducted from it. Next I tried the ticket # of the itinerary that I ticketed yesterday. In the latter case it says that all I can do is cancel the itinerary and proceed with refunding - obviously don't want to do that.

For the first search result it did give the option of sending this over to a "refund specialist" - thinking maybe I will do that (based on the voucher #) but then cite to the ticket # of the itinerary I ticketed, and explain the tax/fee situation.

You mention calling - who did you call? Just general AA customer service?
arlflyer is offline  
Old Nov 30, 15, 11:59 am
  #362  
 
Join Date: Sep 2010
Posts: 1,900
E voucher for reissue?

I received an evoucher from AA customer relations after another holiday schedule cancellation.

I want to apply this towards a reissue holiday ticket.

However AA ExPl desk says this is impossible?

Is that the case? Or is there another way to go about it?
surftb15 is offline  
Old Dec 1, 15, 1:58 pm
  #363  
 
Join Date: Sep 2015
Location: IAH
Programs: UA Mileage Plus, AA Advantage, and HHonors
Posts: 38
American Airlines Voucher

Are AA vouchers stackable when checking out on there website?
xxwerftxx is offline  
Old Dec 1, 15, 2:48 pm
  #364  
 
Join Date: Feb 2013
Posts: 71
No they are not
Grmaht is offline  
Old Dec 2, 15, 8:41 pm
  #365  
 
Join Date: Jan 2011
Posts: 194
How long does it take AA to mail back your voucher as change? It's been almost a month since I mailed it in. They got it, the flight has been ticketed and has been taken. Just waiting on the voucher so I can use it to book another flight.
chuckywang is offline  
Old Dec 3, 15, 3:31 am
  #366  
Moderator: American AAdvantage, Signatures
 
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Originally Posted by xxwerftxx View Post
Are AA vouchers stackable when checking out on there website?
I'll go ahead and merge this question into the current extant thread discussing transportation vouchers.

~Moderator
Microwave is offline  
Old Dec 5, 15, 9:59 am
  #367  
 
Join Date: Sep 2015
Posts: 17
Vouchers - what are they really worth?

I voluntarily took a latter flight back in August and got a $500 voucher. I went to book a flight on AA.com yesterday and come to find out the voucher can't be used on the website. I called in and the automated message said I could save at least $35 by booking online. I gave the exact info of the flight I was trying to book online, and over the phone it came out to $71 more. The flight, per the online pricing was $730. In my case, the voucher ended up really being worth only $429. Is this typical?
freepantsforall is offline  
Old Dec 5, 15, 10:06 am
  #368  
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Originally Posted by freepantsforall View Post
I voluntarily took a latter flight back in August and got a $500 voucher. I went to book a flight on AA.com yesterday and come to find out the voucher can't be used on the website. I called in and the automated message said I could save at least $35 by booking online. I gave the exact info of the flight I was trying to book online, and over the phone it came out to $71 more. The flight, per the online pricing was $730. In my case, the voucher ended up really being worth only $429. Is this typical?
You put the flight on hold. Call the 800 number with the flight and voucher info. You will be directed to mail the voucher into an address in Florida or you can ticket at the airport if you are going to the airport in the next few days. You get the online fare.
MiamiAirport Formerly NY George is offline  
Old Dec 5, 15, 10:14 am
  #369  
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A $500 voucher is worth $500 if you use it properly. I have heard that carriers book them at somewhat less than 50% as most customers forget them or otherwise don't use them. But, that doesn't change the value to the consumer.
Often1 is offline  
Old Dec 5, 15, 10:23 am
  #370  
 
Join Date: May 2004
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Originally Posted by newyorkgeorge View Post
You put the flight on hold. Call the 800 number with the flight and voucher info. You will be directed to mail the voucher into an address in Florida or you can ticket at the airport if you are going to the airport in the next few days. You get the online fare.
And if they add the $35 phone fee, ask them to remove it and they will. There was some lawsuit about it a few years ago so now they have to remove the fee if you are using a voucher and book by phone.
mmjaysee is offline  
Old Dec 5, 15, 1:23 pm
  #371  
 
Join Date: Oct 2010
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My company TA used some vouchers to book six flights for me. When I request a receipt for these flights it shows "Paid with Vouchers/Credit Card", as the $11.20 government fees were charged to my CC. The flights all booked into booking class F.

Should these flights earn miles?
Gshumway is offline  
Old Dec 7, 15, 3:17 pm
  #372  
 
Join Date: Jan 2011
Posts: 194
AA mailed my residual voucher to a wrong address!! Has anyone had this experience before? I sent them an email with the right address and asked them to cancel the prior voucher and issue a new voucher. What's AA going to do?
chuckywang is offline  
Old Dec 18, 15, 6:45 pm
  #373  
 
Join Date: Jan 2011
Posts: 194
Is there any way to find out the 2-character code of an eVoucher? Examples of 2-character codes are DV, DI, BC, etc.
chuckywang is offline  
Old Dec 18, 15, 6:53 pm
  #374  
 
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Can you combine gift cards and vouchers for payment? (In particular, at an airline ticket office).

I hate using vouchers, as I typically want to use a SWU with it, and it takes forever to ticket.
beachfan is offline  
Old Dec 18, 15, 10:51 pm
  #375  
 
Join Date: Feb 2011
Location: BOS
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I paid $960 for a ticket using giftcards and credit card. cancelled that ticket because there's schedule change and they offered full refund. however, I only got the ticket price $682(without tax or fees) and the amount I paid by credit card back which is $109. They keep saying that they only see this much and won't pay the rest. Filed BBB but they did not response.
ILAZXFE is offline  

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