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HELP DESK & FAQ: Gold and Platinum Status Challenge

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Old Jan 3, 2017, 12:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: JDiver
The current AAdvantage Gold and Elite status challenges supersede the 2016 Challenge, now obsolete.

Please read before asking questions. Read the Feb 2018 email sent Challengers in Post #1.

Please help update information or fill in the blanks by sharing what you learn.


NOTE: As of April 13:

I hope my email finds you and yours safe and well and having celebrated a nice Easter!

Thanks for reaching out to us regarding your AAdvantage® elite challenge. I understand your concern.

Please know we are monitoring this situation very closely and constantly evaluating how to best serve our members in this quickly changing environment.

At this time, we are not pausing or extending challenge end dates. If you are not able to meet the requirements contact us after the end date of the qualification period, April 30th when we are in a better position to evaluate any canceled travel due to the virus. At that time, we will review your account and evaluate the situation on a individual basis.

We sincerely appreciate your patience and understanding during this evolving situation.

As always, thanks for being an AAdvantage member! We appreciate you.


NOTE: AA is now accepting miles as well as dollars for Challenges, at 10,000 miles per $100.

NOTE: American Airlines generally doesn't offer status matches to elite members of other airlines' frequent flyer schemes; they offer paid Challenges, shortcuts to status. AA have made significant changes to the AAdvantage Gold and Platinum elite status challenge initiated 2016 (originally begun in 1998) available to anyone, regardless of status on AA or another airline (unless these people have attempted or completed a recent challenge, or are trying to use a challenge to regain status - that is not allowed). There is no publicly available documentation currently. Please update here as the information becomes available, e.g. signup fees.

Call +1.888.697-5636 for details and to sign up.

NOTE: There are also Corporate and Targeted status challenges offered to some levels of certain companies or targeted affinity groups; some may offer up to Executive Platinum status. These differ significantly from this challenge offered the general flying public for a fee, and are discussed here.

See the obsolete thread regarding the Challenge prior to 2016 here.


Frequently Asked Questions and Requirements


="3"%Q. What are the requirements for successfully completing a Challenge?

="3"%AAdvantage Gold status:Earn 7,000 Elite Qualifying Miles / EQM
OR fly 8 Elite Qualifying Segments / EQS
AND earn $1,000 Elite Qualifying Dollars / EQD
within a three month period
AND pay a non-refundable fee (see below)


See the "What are AA Gold / GLD benefits? Are they worth it?" thread here.


="3"%AAdvantage Platinum status: Earn 12,500 Elite Qualifying Miles / EQM
OR fly 16 Elite Qualifying Segments in three consecutive months
AND earn $2,000 in Elite Qualifying Dollars
within a three month period
AND pay a non-refundable fee (see below)


See the "What are AA Platinum / PLAT benefits? Are they worth it?" thread here.


Fees we know so far for Jan-Jun 2019 (same as 2018):

Fees we know so far for Jan-Jun 2019):
  • $180 PLATINUM challenge without interim status
  • $380 PLATINUM challenge with interim Gold status
  • $480 PLATINUM challenge with interim Platinum status


Fees we know so far for Jun-Dec 2019):
  • $140 GOLD challenge without interim status
  • $320 GOLD challenge with Gold interim status
  • $240 PLATINUM challenge without interim status
  • $430 PLATINUM challenge with interim Gold status
  • $540 PLATINUM challenge with interim Platinum status


Challenge begun on or before 15 June 2019: after successful challenge your earned status will be valid through Jan 31 2020

Challenge begun on or after 16 Jun: after successful challenge earned status will be valid through Jan 31 2021

NOTE: See FAQ: Earning EQD / Elite Qualifying Dollars on AA and partner airlines (2017 on) for further information about earning EQD credit on AA and partner airlines.


="2"%Q. When can I sign up for a Challenge? Can I backdate to include flown flights? How far out can I enroll?

Start dates are now anytime, not a particular date, and may be backdated as far five days (If you aren’t requesting and paying for interim status).

="2"%Q. How long will Challenge-earned elite status last?

2019 Rule: Challenges started prior to 16 June 2019 earn status good through 31 Jan 2020; challenges started 16 June or after earn status good through 31 Jan 2021. (It is the start date, not the date of the phone call or the date the challenge is completed, that matters.)
2018 Rule: Challenges started prior to 16 June 2018 earn status good through 31 Jan 2019; challenges started 16 June or after earn status good through 31 Jan 2020. (It is the start date, not the date of the phone call or the date the challenge is completed, that matters.)


="2"%Q. Are there restrictions on earning EQM for the Challenge?

Yes. To qualify, EQM must be earned on flights marketed* by AA's Joint Business Venture partners:
  • AA American Airlines
  • AY Finnair
  • BA British Airways
  • IB Iberia
  • JL Japan Airlines
  • QF Qantas as it is part of the JBA should work

    * "AA marketed" = AA flight is displayed on your boarding pass

    AA marketed fights earn as if flying AA, regardless of operating carrier. AY, BA and IB marketed flights must be operated by a oneworld airline; normally, JL and QF are generally the exceptions to this requirement.



="2"%Q. How many EQM do I earn per flown mile?

On AA marketed flights (AA flight on your boarding pass - regardless of operating carrier) and AY, BA, IB, JL and QF marketed flights you may earn, on qualifying paid fares:
  • 3 EQM per base mile flown on full F, J fares
  • 2 EQM per base mile flown in discounted Business and First fares
  • 1.5 EQM per base mile flown in Premium Economy
  • 1 EQM minimum per base mile in all other qualifying fares, 0.5 on Basic Economy
  • Earning should always be checked on the marketing carrier’s page on aa.com


For tables on aa.com showing EQM earning on partner airlines' specific fares, see here.


="2"%Q. Is there a passenger age requirement for the challenge?

No.


="2"%Q. Will my credit card that pays to $200 incidental fees cover paying for the challenge?

Reports from members indicate your credit card might indeed credit you up to $200 toward your challenge fee.


="2"%Q. Will my credit card spend EQD apply for the Challenge?

No. You must earn your Challenge-qualifying EQD on spend for travel under the same requirements as earning EQM for the Challenge.


="2"%Q. Will my baggage, upgrade and other incidental spend be calculated as EQD apply for the Challenge?

No. You must earn your Challenge-qualifying EQD on spend for travel under the same requirements as earning EQM for the Challenge.


="2"%Q. Where can I learn more about earning EQM on AA and partner airlines?

Read Earning AA Elite Qualifying Miles / EQM on AA, oneworld, partner airlines 2017 (particularly the wikipost at the top of the page) for further information about earning EQM on AA and its partners.


="2"%Q. Do status or class of service bonus miles in Business and First count toward my Challenge or "normal" status?

No. Class of service, status (and all "bonus") miles are Award (Redeemable) miles, not Elite Qualifying.


="2"%Q. Must I fly four segments at least marketed by AA?

No; there is no longer a requirement for earning AAdvantage status in 2017. You may earn Gold or Platinum status flying qualifying AY, BA, IB, JL or QF marketed flights for Challenge-earned AAdvantage status.


="2"%Q. How can I calculate miles flown for EQM calculations on partner airlines?

Distance calculations may be made reasonably with Great Circle Mapper (link).


="2"%Q. I've noticed some have been granted Gold upon enrollment. Can I?

This now depends on a fee paid at the beginning of your Challenge. See Challenge criteria above.


="2"%Q. Do I automatically gain Gold status when I earn 7,000 EQM on my Platinum Challenge?

The new policy is said to allow Gold upon fulfillment of Gold Challenge criteria. It is unspecified at this time if this is automatic, and won't apply if you paid for interim Platinum status.
Current policy appears to be that if you sign up for a Platinum Challenge without interim status then you will not be granted gold upon fulfilling the Gold Challenge criteria until after the last day of the Platinum Challenge should you happen to fall short of meeting the Platinum Challenge criteria yet still met the Gold Challenge criteria.

="2"%Q. If I earn Platinum through a Challenge, can I earn Platinum Pro with 25,000 EQM or Executive Platinum (EP) with 50,000 more EQM?

No. You must earn the full number of required EQM, EQD and EQS to earn higher status, regardless of Challenge status.


="2"%Q. Do I earn bonus miles, etc. on the flight I cross my Challenge threshold?

No. Status is awarded after the flight upon which the required threshold was crossed (some years ago, it was during and miles earning benefits applied to the earning flight - that has changed).


Q. Will my new status update automatically on my account and previously booked flights? Will my new status benefits be available automatically? How long does it take?

Once your miles post in your account, your status will normally update. But you might have to call AAdvantage Customer Service to have Your existing PNRs updated. The AA agent will remove, re-enter your AAdvantage number, which will cause the record to update.


="2"%Q. How often can I sign up for a Challenge?

First, one can not extend or retain status made through a Challenge with a subsequent Challenge. As well, knowledgeable members have posted AA generally allows two "status exceptions" in a five year period, and the Challenge is considered as a status exception. Buying status back would be considered a status exception as well. (However, AA may be getting more liberal about permitting challenges, according to some posts.)

See the first post for the known history of the AA Status Challenge.



LINK to archive of older posts from this thread.

Note: there is a "reingagement challenge" to get back miles lost for inactivity within 18 months after your miles were lost from account inactivity the last five years, which can be read about here: How to Reactivate / Restore Expired Miles – Reengagement Challenge (consolidated)




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HELP DESK & FAQ: Gold and Platinum Status Challenge

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Old Jun 13, 2019, 11:57 am
  #256  
 
Join Date: Jun 2019
Posts: 1
Question about challenge

I currently have Gold status and I'm looking forward to starting my Platinum challenge on June 16th. Just have two questions.

I have a trip booked for the 17th. Would the miles and dollars count towards the challenge since I booked the ticket before starting the challenge?
And I have multiple trips and a few big trips to Europe later this year and early next year. If I book the trips now would that count towards the challenge? I've noticed before that miles don't get added to my account until after get done with the flight. If that's the case, then it won't help me as much since the challenge only lasts three months. But I would still like to have the status as soon as possible. It's just a slowdown in my place of work so I won't start flying regularly again until the Fall, but I do have sporadic trips this summer.

When I called in to AAdvantage customer service we talked about how I can either begin the challenge or just pay for Platinum status upfront. Which would be best for me?
IcelandicCoconut87 is offline  
Old Jun 13, 2019, 12:00 pm
  #257  
 
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Gold
Posts: 3,926
Originally Posted by IcelandicCoconut87
I currently have Gold status and I'm looking forward to starting my Platinum challenge on June 16th. Just have two questions.

I have a trip booked for the 17th. Would the miles and dollars count towards the challenge since I booked the ticket before starting the challenge?
And I have multiple trips and a few big trips to Europe later this year and early next year. If I book the trips now would that count towards the challenge? I've noticed before that miles don't get added to my account until after get done with the flight. If that's the case, then it won't help me as much since the challenge only lasts three months. But I would still like to have the status as soon as possible. It's just a slowdown in my place of work so I won't start flying regularly again until the Fall, but I do have sporadic trips this summer.

When I called in to AAdvantage customer service we talked about how I can either begin the challenge or just pay for Platinum status upfront. Which would be best for me?
Flights count on the day on which they are scheduled to depart (i.e. I believe that a delayed flight will count when it should have departed). You can pay extra to have the status during the challenge but you can't usually buy it outright.
MADPhil is offline  
Old Jun 13, 2019, 2:18 pm
  #258  
Moderator: American AAdvantage
Original Poster
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by IcelandicCoconut87
I currently have Gold status and I'm looking forward to starting my Platinum challenge on June 16th. Just have two questions.

I have a trip booked for the 17th. Would the miles and dollars count towards the challenge since I booked the ticket before starting the challenge?
And I have multiple trips and a few big trips to Europe later this year and early next year. If I book the trips now would that count towards the challenge? I've noticed before that miles don't get added to my account until after get done with the flight. If that's the case, then it won't help me as much since the challenge only lasts three months. But I would still like to have the status as soon as possible. It's just a slowdown in my place of work so I won't start flying regularly again until the Fall, but I do have sporadic trips this summer.

When I called in to AAdvantage customer service we talked about how I can either begin the challenge or just pay for Platinum status upfront. Which would be best for me?
When you fly counts, not when you book. You must fly sufficiently to earn the required EQM and EQD within the allotted three month period.

You can’t just buy status. You can, for a higher fee, buy interim status - e.g. you can pay extra to have Platinum status on AA during the Challenge period. If you do not successfully complete the Challenge, AA will withdraw your interim status.

This is mostly covered in detail in the Wikipost at the top of the page.
JDiver is offline  
Old Jun 14, 2019, 8:50 am
  #259  
 
Join Date: May 2019
Programs: AA
Posts: 9
I find it interesting that I can earn almost 25k EQMs on my next Cathay flight (getting me half way to Plat anyways) but that I can't apply any of those EQMs to a challenge.

I'll earn it by the end of the year without the challenge due to those miles, but I'd like to start enjoying that status now rather than later.

I guess I'll just have to wait!

BTW, the wiki is great and all the info here is really helpful (along with the users that post). Thanks!
newty25 is offline  
Old Jun 17, 2019, 1:13 pm
  #260  
uxb
 
Join Date: Jan 2008
Location: JFK, DCA, BUR, YVR
Programs: AC, AS, BA, DL, HH (D), MR (T/LTP), UA (*S), UScAAre (PLT/1,87MM), WN
Posts: 5,207
I was hit with a $240/$540 price tag for Platinum.
uxb is offline  
Old Jun 17, 2019, 9:12 pm
  #261  
 
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Gold
Posts: 3,926
Originally Posted by uxb
I was hit with a $240/$540 price tag for Platinum.
After June 15 when you get the extra year?
MADPhil is offline  
Old Jun 18, 2019, 12:44 am
  #262  
uxb
 
Join Date: Jan 2008
Location: JFK, DCA, BUR, YVR
Programs: AC, AS, BA, DL, HH (D), MR (T/LTP), UA (*S), UScAAre (PLT/1,87MM), WN
Posts: 5,207
Originally Posted by MADPhil
After June 15 when you get the extra year?
Yup.
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uxb is offline  
Old Jun 19, 2019, 8:39 am
  #263  
 
Join Date: May 2010
Programs: Delta Silver, HH Gold, Accor Gold, IHG Platinum
Posts: 5,340
Originally Posted by mj12g
Does anyone know whether or not the Platinum challenge gives OW Sapphire status during the challenge period? I have an award flight on BA coming up, and reserving seats will cost $600+. If I can, I'd rather do the status challenge (even though it's unlikely I would complete it) for $480 if it allowed me to select seats for free.
I explicitly asked an agent if the equivalent oneworld status was valid on all oneworld members during the challenge. She confirmed this FWIW.
KLflyerRalph is offline  
Old Jun 19, 2019, 8:41 am
  #264  
uxb
 
Join Date: Jan 2008
Location: JFK, DCA, BUR, YVR
Programs: AC, AS, BA, DL, HH (D), MR (T/LTP), UA (*S), UScAAre (PLT/1,87MM), WN
Posts: 5,207
Originally Posted by KLflyerRalph
I explicitly asked an agent if the equivalent oneworld status was valid on all oneworld members during the challenge. She confirmed this FWIW.
+1, I too confirmed this during my call, but decided against giving AA any additional money because I will qualify in the first 30-45 days of my challenge.
uxb is offline  
Old Jun 19, 2019, 2:04 pm
  #265  
 
Join Date: Jun 2002
Location: SFO/JFK/MGA
Programs: UA 1P MM, AA-PP, AS, DL, HH G, SPG Gold, TA nada
Posts: 2,043
Not sure if this belongs in the "challenge" thread, but:

I received an email giving me free Platinum Pro through 9/25/19. I need to complete 20,000 EQM's and $2400.00 EQD's. Found a fare to BCN from SFO that will work, I think. According to AA's "AAdvantage earings for this trip", I will net 25,422 EQM's and $2507.00 EQD's for these flights. That satisfy's the requirement right?? Ready to push the pay button. Thanks!
zoegksf is offline  
Old Jun 19, 2019, 2:10 pm
  #266  
Moderator: American AAdvantage
Original Poster
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by zoegksf
Not sure if this belongs in the "challenge" thread, but:

I received an email giving me free Platinum Pro through 9/25/19. I need to complete 20,000 EQM's and $2400.00 EQD's. Found a fare to BCN from SFO that will work, I think. According to AA's "AAdvantage earings for this trip", I will net 25,422 EQM's and $2507.00 EQD's for these flights. That satisfy's the requirement right?? Ready to push the pay button. Thanks!
It doesn’t; it belongs in the AA comp interim status + challenge offer / targeted promo 2019, but no worries as we will probably move this over there soon.

Moderator


As long as those calculations are correct, and I have no reason to doubt the A calculations, you should be Platinum Pro Through 31 Jan 2021. (If you have any doubts, take a screen print of the AA earnings prediction.) Good catch on your part.
JDiver is offline  
Old Jun 19, 2019, 2:12 pm
  #267  
 
Join Date: Jun 2002
Location: SFO/JFK/MGA
Programs: UA 1P MM, AA-PP, AS, DL, HH G, SPG Gold, TA nada
Posts: 2,043
Originally Posted by JDiver
It doesn’t; it belongs in the AA comp interim status + challenge offer / targeted promo 2019, but no worries as we will probably move this over there soon.

Moderator


As long as those calculations are correct, and I have no reason to doubt the A calculations, you should be Platinum Pro Through 31 Jan 2021. (If you have any doubts, take a screen print of the AA earnings prediction.)
Ahhh, thanks. I somehow couldn't find that thread. Sweet!! Kept myself all on AA metal too, just in case.
JDiver likes this.
zoegksf is offline  
Old Jun 21, 2019, 2:41 pm
  #268  
Hilton Contributor BadgeIHG Contributor Badge
 
Join Date: Apr 2016
Location: DFW
Posts: 675
I just signed up for the challenge and went ahead and updated the WIKI with the cost. Interesting notation was that I was told that they could not back-date or forward-date the start of the challenge.

$140 GOLD challenge without interim status
$320 GOLD challenge with Gold interim status

$240 PLATINUM challenge without interim status
$430 PLATINUM challenge with interim Gold status
$540 PLATINUM challenge with interim Platinum status
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vh_bu98 is offline  
Old Jun 22, 2019, 12:21 pm
  #269  
 
Join Date: Dec 2015
Location: ORD
Posts: 77
I want to note you can also "step up" by doing gold challenge at $140 and then paying $125 to upgrade to platinum challenge. That way you will have a platinum challenge with interim gold status ($265) if you have two spurts of travel.
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noahsilv is offline  
Old Jun 24, 2019, 11:14 pm
  #270  
 
Join Date: Aug 2016
Location: DTW / SJC
Programs: AA EXP, DL DM, Marriott Titanium, Hyatt Globalist, Hilton Diamond
Posts: 764
I just enrolled my father in a Gold challenge for $140. I was able to backdate the start date 8 days to June 16, and since he met the requirements on his flights last week, his status was instantly updated to Gold until Jan 2021.
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aacar is offline  


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