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HELP DESK & FAQ: Gold and Platinum Status Challenge

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Old Jan 3, 2017, 12:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: JDiver
The current AAdvantage Gold and Elite status challenges supersede the 2016 Challenge, now obsolete.

Please read before asking questions. Read the Feb 2018 email sent Challengers in Post #1.

Please help update information or fill in the blanks by sharing what you learn.


NOTE: As of April 13:

I hope my email finds you and yours safe and well and having celebrated a nice Easter!

Thanks for reaching out to us regarding your AAdvantage® elite challenge. I understand your concern.

Please know we are monitoring this situation very closely and constantly evaluating how to best serve our members in this quickly changing environment.

At this time, we are not pausing or extending challenge end dates. If you are not able to meet the requirements contact us after the end date of the qualification period, April 30th when we are in a better position to evaluate any canceled travel due to the virus. At that time, we will review your account and evaluate the situation on a individual basis.

We sincerely appreciate your patience and understanding during this evolving situation.

As always, thanks for being an AAdvantage member! We appreciate you.


NOTE: AA is now accepting miles as well as dollars for Challenges, at 10,000 miles per $100.

NOTE: American Airlines generally doesn't offer status matches to elite members of other airlines' frequent flyer schemes; they offer paid Challenges, shortcuts to status. AA have made significant changes to the AAdvantage Gold and Platinum elite status challenge initiated 2016 (originally begun in 1998) available to anyone, regardless of status on AA or another airline (unless these people have attempted or completed a recent challenge, or are trying to use a challenge to regain status - that is not allowed). There is no publicly available documentation currently. Please update here as the information becomes available, e.g. signup fees.

Call +1.888.697-5636 for details and to sign up.

NOTE: There are also Corporate and Targeted status challenges offered to some levels of certain companies or targeted affinity groups; some may offer up to Executive Platinum status. These differ significantly from this challenge offered the general flying public for a fee, and are discussed here.

See the obsolete thread regarding the Challenge prior to 2016 here.


Frequently Asked Questions and Requirements


="3"%Q. What are the requirements for successfully completing a Challenge?

="3"%AAdvantage Gold status:Earn 7,000 Elite Qualifying Miles / EQM
OR fly 8 Elite Qualifying Segments / EQS
AND earn $1,000 Elite Qualifying Dollars / EQD
within a three month period
AND pay a non-refundable fee (see below)


See the "What are AA Gold / GLD benefits? Are they worth it?" thread here.


="3"%AAdvantage Platinum status: Earn 12,500 Elite Qualifying Miles / EQM
OR fly 16 Elite Qualifying Segments in three consecutive months
AND earn $2,000 in Elite Qualifying Dollars
within a three month period
AND pay a non-refundable fee (see below)


See the "What are AA Platinum / PLAT benefits? Are they worth it?" thread here.


Fees we know so far for Jan-Jun 2019 (same as 2018):

Fees we know so far for Jan-Jun 2019):
  • $180 PLATINUM challenge without interim status
  • $380 PLATINUM challenge with interim Gold status
  • $480 PLATINUM challenge with interim Platinum status


Fees we know so far for Jun-Dec 2019):
  • $140 GOLD challenge without interim status
  • $320 GOLD challenge with Gold interim status
  • $240 PLATINUM challenge without interim status
  • $430 PLATINUM challenge with interim Gold status
  • $540 PLATINUM challenge with interim Platinum status


Challenge begun on or before 15 June 2019: after successful challenge your earned status will be valid through Jan 31 2020

Challenge begun on or after 16 Jun: after successful challenge earned status will be valid through Jan 31 2021

NOTE: See FAQ: Earning EQD / Elite Qualifying Dollars on AA and partner airlines (2017 on) for further information about earning EQD credit on AA and partner airlines.


="2"%Q. When can I sign up for a Challenge? Can I backdate to include flown flights? How far out can I enroll?

Start dates are now anytime, not a particular date, and may be backdated as far five days (If you aren’t requesting and paying for interim status).

="2"%Q. How long will Challenge-earned elite status last?

2019 Rule: Challenges started prior to 16 June 2019 earn status good through 31 Jan 2020; challenges started 16 June or after earn status good through 31 Jan 2021. (It is the start date, not the date of the phone call or the date the challenge is completed, that matters.)
2018 Rule: Challenges started prior to 16 June 2018 earn status good through 31 Jan 2019; challenges started 16 June or after earn status good through 31 Jan 2020. (It is the start date, not the date of the phone call or the date the challenge is completed, that matters.)


="2"%Q. Are there restrictions on earning EQM for the Challenge?

Yes. To qualify, EQM must be earned on flights marketed* by AA's Joint Business Venture partners:
  • AA American Airlines
  • AY Finnair
  • BA British Airways
  • IB Iberia
  • JL Japan Airlines
  • QF Qantas as it is part of the JBA should work

    * "AA marketed" = AA flight is displayed on your boarding pass

    AA marketed fights earn as if flying AA, regardless of operating carrier. AY, BA and IB marketed flights must be operated by a oneworld airline; normally, JL and QF are generally the exceptions to this requirement.



="2"%Q. How many EQM do I earn per flown mile?

On AA marketed flights (AA flight on your boarding pass - regardless of operating carrier) and AY, BA, IB, JL and QF marketed flights you may earn, on qualifying paid fares:
  • 3 EQM per base mile flown on full F, J fares
  • 2 EQM per base mile flown in discounted Business and First fares
  • 1.5 EQM per base mile flown in Premium Economy
  • 1 EQM minimum per base mile in all other qualifying fares, 0.5 on Basic Economy
  • Earning should always be checked on the marketing carrier’s page on aa.com


For tables on aa.com showing EQM earning on partner airlines' specific fares, see here.


="2"%Q. Is there a passenger age requirement for the challenge?

No.


="2"%Q. Will my credit card that pays to $200 incidental fees cover paying for the challenge?

Reports from members indicate your credit card might indeed credit you up to $200 toward your challenge fee.


="2"%Q. Will my credit card spend EQD apply for the Challenge?

No. You must earn your Challenge-qualifying EQD on spend for travel under the same requirements as earning EQM for the Challenge.


="2"%Q. Will my baggage, upgrade and other incidental spend be calculated as EQD apply for the Challenge?

No. You must earn your Challenge-qualifying EQD on spend for travel under the same requirements as earning EQM for the Challenge.


="2"%Q. Where can I learn more about earning EQM on AA and partner airlines?

Read Earning AA Elite Qualifying Miles / EQM on AA, oneworld, partner airlines 2017 (particularly the wikipost at the top of the page) for further information about earning EQM on AA and its partners.


="2"%Q. Do status or class of service bonus miles in Business and First count toward my Challenge or "normal" status?

No. Class of service, status (and all "bonus") miles are Award (Redeemable) miles, not Elite Qualifying.


="2"%Q. Must I fly four segments at least marketed by AA?

No; there is no longer a requirement for earning AAdvantage status in 2017. You may earn Gold or Platinum status flying qualifying AY, BA, IB, JL or QF marketed flights for Challenge-earned AAdvantage status.


="2"%Q. How can I calculate miles flown for EQM calculations on partner airlines?

Distance calculations may be made reasonably with Great Circle Mapper (link).


="2"%Q. I've noticed some have been granted Gold upon enrollment. Can I?

This now depends on a fee paid at the beginning of your Challenge. See Challenge criteria above.


="2"%Q. Do I automatically gain Gold status when I earn 7,000 EQM on my Platinum Challenge?

The new policy is said to allow Gold upon fulfillment of Gold Challenge criteria. It is unspecified at this time if this is automatic, and won't apply if you paid for interim Platinum status.
Current policy appears to be that if you sign up for a Platinum Challenge without interim status then you will not be granted gold upon fulfilling the Gold Challenge criteria until after the last day of the Platinum Challenge should you happen to fall short of meeting the Platinum Challenge criteria yet still met the Gold Challenge criteria.

="2"%Q. If I earn Platinum through a Challenge, can I earn Platinum Pro with 25,000 EQM or Executive Platinum (EP) with 50,000 more EQM?

No. You must earn the full number of required EQM, EQD and EQS to earn higher status, regardless of Challenge status.


="2"%Q. Do I earn bonus miles, etc. on the flight I cross my Challenge threshold?

No. Status is awarded after the flight upon which the required threshold was crossed (some years ago, it was during and miles earning benefits applied to the earning flight - that has changed).


Q. Will my new status update automatically on my account and previously booked flights? Will my new status benefits be available automatically? How long does it take?

Once your miles post in your account, your status will normally update. But you might have to call AAdvantage Customer Service to have Your existing PNRs updated. The AA agent will remove, re-enter your AAdvantage number, which will cause the record to update.


="2"%Q. How often can I sign up for a Challenge?

First, one can not extend or retain status made through a Challenge with a subsequent Challenge. As well, knowledgeable members have posted AA generally allows two "status exceptions" in a five year period, and the Challenge is considered as a status exception. Buying status back would be considered a status exception as well. (However, AA may be getting more liberal about permitting challenges, according to some posts.)

See the first post for the known history of the AA Status Challenge.



LINK to archive of older posts from this thread.

Note: there is a "reingagement challenge" to get back miles lost for inactivity within 18 months after your miles were lost from account inactivity the last five years, which can be read about here: How to Reactivate / Restore Expired Miles – Reengagement Challenge (consolidated)




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HELP DESK & FAQ: Gold and Platinum Status Challenge

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Old Sep 23, 2018, 7:46 am
  #136  
 
Join Date: Sep 2013
Location: CHI
Posts: 501
Originally Posted by Aedion
I am still going for Plat, and I have time left to hit it. But since I hit those numbers half way through the time period I heard that I would get gold status now as that I met the requirements of that challenge.
Has this been substantiated? Have you been able to achieve Gold during the Plat challenge?
CabinCaptive is offline  
Old Sep 23, 2018, 8:02 am
  #137  
Moderator: American AAdvantage
Original Poster
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by Aedion
I am still going for Plat, and I have time left to hit it. But since I hit those numbers half way through the time period I heard that I would get gold status now as that I met the requirements of that challenge.
Where exactly did you hear that? It’s mostly incorrect.
JDiver is offline  
Old Sep 23, 2018, 10:34 am
  #138  
 
Join Date: Jul 2017
Location: LAX, SNA, LGB
Programs: AS MVP, Marriott Platinum
Posts: 38
Originally Posted by JDiver
Where exactly did you hear that? It’s mostly incorrect.
May have read the discussion in this thread about others asking about this. Though my DP from my call is that if I was on the Gold challenge and met the set targets, I could have paid the difference between the Gold and Plat challenge and have the same start and end dates.
Anyway, if it's a straight shot to Plat then that is what it is. I have 3 weeks to go until I complete it.
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Aedion is offline  
Old Sep 26, 2018, 7:42 pm
  #139  
 
Join Date: Sep 2013
Location: CHI
Posts: 501
My wife is considering the challenge. She will certainly meet Gold. Might get Plat (miles are certain, spend is not).

What do you suggest -

Go for the Plat challenge (she will pay for status during the challenge) and call back to ask for Gold if it is not met;

OR

Go for the Gold challenge, call to ask for Plat if it is met?

Thanks
CabinCaptive is offline  
Old Oct 1, 2018, 9:26 am
  #140  
 
Join Date: Sep 2013
Location: CHI
Posts: 501
Update: called 10/1/18 and received these offers (for an AAdvantage member with no status):

Oct 1 - Jan 1
Gold is $130, $310 with status
Plat is $220, $415 with interim GOLD, $520 with interim PLAT

Was confirmed that if Plat challenge occurs, and Gold is met, it can be granted after the challenge completes.
CabinCaptive is offline  
Old Oct 4, 2018, 10:16 am
  #141  
 
Join Date: Apr 2005
Location: Dallas
Programs: MR LTP, Hyatt Globalist, Hilton Gold
Posts: 317
I'm on the plat challenge. I'm looking at my upcoming trips and trying to select MCE seats on the flights I didn't already purchase them on. Is it possible to get free MCE on flights purchased prior to being on the Plat challenge?
texdoc is offline  
Old Oct 4, 2018, 10:44 am
  #142  
Moderator: American AAdvantage
Original Poster
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by texdoc
I'm on the plat challenge. I'm looking at my upcoming trips and trying to select MCE seats on the flights I didn't already purchase them on. Is it possible to get free MCE on flights purchased prior to being on the Plat challenge?
If you purchased interim status, have qualifying status or fare, yes. Otherwise, not without paying the requisite fee or being in the right time period.
JDiver is offline  
Old Oct 9, 2018, 1:29 pm
  #143  
 
Join Date: Aug 2008
Posts: 542
Anyone use their Amex plat $200 credit to pay for the challenge?
Green_eyes is offline  
Old Oct 9, 2018, 6:33 pm
  #144  
 
Join Date: Nov 2014
Location: DAY
Programs: Marriott Platinum, HHonors Diamond, AA ExPLT
Posts: 116
Originally Posted by Green_eyes
Anyone use their Amex plat $200 credit to pay for the challenge?
I did in 2015. It reimbursed automatically within a few days.
T. Sanderson is offline  
Old Oct 11, 2018, 11:51 am
  #145  
 
Join Date: Sep 2013
Location: CHI
Posts: 501
Will MCE seats be available for flights booked outside of the status challenge window (i.e. occurring after the 90 day period) if Plat status is paid for?
CabinCaptive is offline  
Old Oct 11, 2018, 12:35 pm
  #146  
 
Join Date: Aug 2017
Programs: AA PLT, IHG Spire
Posts: 551
Originally Posted by CabinCaptive
Will MCE seats be available for flights booked outside of the status challenge window (i.e. occurring after the 90 day period) if Plat status is paid for?
Yes, but equipment changes or schedule changes can cause those seats to be lost if booked too far in advance. While you have the temporary status you can select MCE seats for all your currently booked flights.

Whether they stay that way can prove to be hit or miss if there are schedule changes. Extra incentive to complete the challenge if you want to guarantee a MCE seat for a much later flight!
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MathMusic is offline  
Old Oct 11, 2018, 3:04 pm
  #147  
Moderator: American AAdvantage
Original Poster
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by Green_eyes
Anyone use their Amex plat $200 credit to pay for the challenge?
There are several reports of this occurring.
JDiver is offline  
Old Oct 16, 2018, 12:42 pm
  #148  
 
Join Date: Oct 2012
Posts: 20
Fell short of platinum but met gold criteria...

Originally Posted by CabinCaptive
Update: called 10/1/18 and received these offers (for an AAdvantage member with no status):

Oct 1 - Jan 1
Gold is $130, $310 with status
Plat is $220, $415 with interim GOLD, $520 with interim PLAT

Was confirmed that if Plat challenge occurs, and Gold is met, it can be granted after the challenge completes.
I've just finished the 3 month period on a PLT challenge and unfortunately fell short due to a sudden halt in my business travel. However I did meet the GLD criteria. Shouldn't my status revert to GLD now or will I need to call AA to sort it out? It's currently not showing any elite status.
pigeonbutler is offline  
Old Oct 16, 2018, 3:01 pm
  #149  
Moderator: American AAdvantage
Original Poster
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by pigeonbutler
I've just finished the 3 month period on a PLT challenge and unfortunately fell short due to a sudden halt in my business travel. However I did meet the GLD criteria. Shouldn't my status revert to GLD now or will I need to call AA to sort it out? It's currently not showing any elite status.
On a Platinum Challenge, I don’t believe they’ll automatically grant you Gold if you met those criteria. You will need to call and ask. Good luck.
CabinCaptive likes this.
JDiver is offline  
Old Oct 17, 2018, 10:12 am
  #150  
 
Join Date: Oct 2012
Posts: 20
Originally Posted by JDiver
On a Platinum Challenge, I don’t believe they’ll automatically grant you Gold if you met those criteria. You will need to call and ask. Good luck.
Thanks for the tip. Agent said it should have automatically applied but she fixed it when I called.
JDiver likes this.
pigeonbutler is offline  


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