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HELP DESK & FAQ: Gold and Platinum Status Challenge

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Old Jan 3, 2017, 12:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: JDiver
The current AAdvantage Gold and Elite status challenges supersede the 2016 Challenge, now obsolete.

Please read before asking questions. Read the Feb 2018 email sent Challengers in Post #1.

Please help update information or fill in the blanks by sharing what you learn.


NOTE: As of April 13:

I hope my email finds you and yours safe and well and having celebrated a nice Easter!

Thanks for reaching out to us regarding your AAdvantage® elite challenge. I understand your concern.

Please know we are monitoring this situation very closely and constantly evaluating how to best serve our members in this quickly changing environment.

At this time, we are not pausing or extending challenge end dates. If you are not able to meet the requirements contact us after the end date of the qualification period, April 30th when we are in a better position to evaluate any canceled travel due to the virus. At that time, we will review your account and evaluate the situation on a individual basis.

We sincerely appreciate your patience and understanding during this evolving situation.

As always, thanks for being an AAdvantage member! We appreciate you.


NOTE: AA is now accepting miles as well as dollars for Challenges, at 10,000 miles per $100.

NOTE: American Airlines generally doesn't offer status matches to elite members of other airlines' frequent flyer schemes; they offer paid Challenges, shortcuts to status. AA have made significant changes to the AAdvantage Gold and Platinum elite status challenge initiated 2016 (originally begun in 1998) available to anyone, regardless of status on AA or another airline (unless these people have attempted or completed a recent challenge, or are trying to use a challenge to regain status - that is not allowed). There is no publicly available documentation currently. Please update here as the information becomes available, e.g. signup fees.

Call +1.888.697-5636 for details and to sign up.

NOTE: There are also Corporate and Targeted status challenges offered to some levels of certain companies or targeted affinity groups; some may offer up to Executive Platinum status. These differ significantly from this challenge offered the general flying public for a fee, and are discussed here.

See the obsolete thread regarding the Challenge prior to 2016 here.


Frequently Asked Questions and Requirements


="3"%Q. What are the requirements for successfully completing a Challenge?

="3"%AAdvantage Gold status:Earn 7,000 Elite Qualifying Miles / EQM
OR fly 8 Elite Qualifying Segments / EQS
AND earn $1,000 Elite Qualifying Dollars / EQD
within a three month period
AND pay a non-refundable fee (see below)


See the "What are AA Gold / GLD benefits? Are they worth it?" thread here.


="3"%AAdvantage Platinum status: Earn 12,500 Elite Qualifying Miles / EQM
OR fly 16 Elite Qualifying Segments in three consecutive months
AND earn $2,000 in Elite Qualifying Dollars
within a three month period
AND pay a non-refundable fee (see below)


See the "What are AA Platinum / PLAT benefits? Are they worth it?" thread here.


Fees we know so far for Jan-Jun 2019 (same as 2018):

Fees we know so far for Jan-Jun 2019):
  • $180 PLATINUM challenge without interim status
  • $380 PLATINUM challenge with interim Gold status
  • $480 PLATINUM challenge with interim Platinum status


Fees we know so far for Jun-Dec 2019):
  • $140 GOLD challenge without interim status
  • $320 GOLD challenge with Gold interim status
  • $240 PLATINUM challenge without interim status
  • $430 PLATINUM challenge with interim Gold status
  • $540 PLATINUM challenge with interim Platinum status


Challenge begun on or before 15 June 2019: after successful challenge your earned status will be valid through Jan 31 2020

Challenge begun on or after 16 Jun: after successful challenge earned status will be valid through Jan 31 2021

NOTE: See FAQ: Earning EQD / Elite Qualifying Dollars on AA and partner airlines (2017 on) for further information about earning EQD credit on AA and partner airlines.


="2"%Q. When can I sign up for a Challenge? Can I backdate to include flown flights? How far out can I enroll?

Start dates are now anytime, not a particular date, and may be backdated as far five days (If you aren’t requesting and paying for interim status).

="2"%Q. How long will Challenge-earned elite status last?

2019 Rule: Challenges started prior to 16 June 2019 earn status good through 31 Jan 2020; challenges started 16 June or after earn status good through 31 Jan 2021. (It is the start date, not the date of the phone call or the date the challenge is completed, that matters.)
2018 Rule: Challenges started prior to 16 June 2018 earn status good through 31 Jan 2019; challenges started 16 June or after earn status good through 31 Jan 2020. (It is the start date, not the date of the phone call or the date the challenge is completed, that matters.)


="2"%Q. Are there restrictions on earning EQM for the Challenge?

Yes. To qualify, EQM must be earned on flights marketed* by AA's Joint Business Venture partners:
  • AA American Airlines
  • AY Finnair
  • BA British Airways
  • IB Iberia
  • JL Japan Airlines
  • QF Qantas as it is part of the JBA should work

    * "AA marketed" = AA flight is displayed on your boarding pass

    AA marketed fights earn as if flying AA, regardless of operating carrier. AY, BA and IB marketed flights must be operated by a oneworld airline; normally, JL and QF are generally the exceptions to this requirement.



="2"%Q. How many EQM do I earn per flown mile?

On AA marketed flights (AA flight on your boarding pass - regardless of operating carrier) and AY, BA, IB, JL and QF marketed flights you may earn, on qualifying paid fares:
  • 3 EQM per base mile flown on full F, J fares
  • 2 EQM per base mile flown in discounted Business and First fares
  • 1.5 EQM per base mile flown in Premium Economy
  • 1 EQM minimum per base mile in all other qualifying fares, 0.5 on Basic Economy
  • Earning should always be checked on the marketing carrier’s page on aa.com


For tables on aa.com showing EQM earning on partner airlines' specific fares, see here.


="2"%Q. Is there a passenger age requirement for the challenge?

No.


="2"%Q. Will my credit card that pays to $200 incidental fees cover paying for the challenge?

Reports from members indicate your credit card might indeed credit you up to $200 toward your challenge fee.


="2"%Q. Will my credit card spend EQD apply for the Challenge?

No. You must earn your Challenge-qualifying EQD on spend for travel under the same requirements as earning EQM for the Challenge.


="2"%Q. Will my baggage, upgrade and other incidental spend be calculated as EQD apply for the Challenge?

No. You must earn your Challenge-qualifying EQD on spend for travel under the same requirements as earning EQM for the Challenge.


="2"%Q. Where can I learn more about earning EQM on AA and partner airlines?

Read Earning AA Elite Qualifying Miles / EQM on AA, oneworld, partner airlines 2017 (particularly the wikipost at the top of the page) for further information about earning EQM on AA and its partners.


="2"%Q. Do status or class of service bonus miles in Business and First count toward my Challenge or "normal" status?

No. Class of service, status (and all "bonus") miles are Award (Redeemable) miles, not Elite Qualifying.


="2"%Q. Must I fly four segments at least marketed by AA?

No; there is no longer a requirement for earning AAdvantage status in 2017. You may earn Gold or Platinum status flying qualifying AY, BA, IB, JL or QF marketed flights for Challenge-earned AAdvantage status.


="2"%Q. How can I calculate miles flown for EQM calculations on partner airlines?

Distance calculations may be made reasonably with Great Circle Mapper (link).


="2"%Q. I've noticed some have been granted Gold upon enrollment. Can I?

This now depends on a fee paid at the beginning of your Challenge. See Challenge criteria above.


="2"%Q. Do I automatically gain Gold status when I earn 7,000 EQM on my Platinum Challenge?

The new policy is said to allow Gold upon fulfillment of Gold Challenge criteria. It is unspecified at this time if this is automatic, and won't apply if you paid for interim Platinum status.
Current policy appears to be that if you sign up for a Platinum Challenge without interim status then you will not be granted gold upon fulfilling the Gold Challenge criteria until after the last day of the Platinum Challenge should you happen to fall short of meeting the Platinum Challenge criteria yet still met the Gold Challenge criteria.

="2"%Q. If I earn Platinum through a Challenge, can I earn Platinum Pro with 25,000 EQM or Executive Platinum (EP) with 50,000 more EQM?

No. You must earn the full number of required EQM, EQD and EQS to earn higher status, regardless of Challenge status.


="2"%Q. Do I earn bonus miles, etc. on the flight I cross my Challenge threshold?

No. Status is awarded after the flight upon which the required threshold was crossed (some years ago, it was during and miles earning benefits applied to the earning flight - that has changed).


Q. Will my new status update automatically on my account and previously booked flights? Will my new status benefits be available automatically? How long does it take?

Once your miles post in your account, your status will normally update. But you might have to call AAdvantage Customer Service to have Your existing PNRs updated. The AA agent will remove, re-enter your AAdvantage number, which will cause the record to update.


="2"%Q. How often can I sign up for a Challenge?

First, one can not extend or retain status made through a Challenge with a subsequent Challenge. As well, knowledgeable members have posted AA generally allows two "status exceptions" in a five year period, and the Challenge is considered as a status exception. Buying status back would be considered a status exception as well. (However, AA may be getting more liberal about permitting challenges, according to some posts.)

See the first post for the known history of the AA Status Challenge.



LINK to archive of older posts from this thread.

Note: there is a "reingagement challenge" to get back miles lost for inactivity within 18 months after your miles were lost from account inactivity the last five years, which can be read about here: How to Reactivate / Restore Expired Miles – Reengagement Challenge (consolidated)




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HELP DESK & FAQ: Gold and Platinum Status Challenge

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Old Jan 28, 2019, 6:18 pm
  #181  
 
Join Date: Feb 2009
Location: USA
Programs: Chase Sapphire Reserve, WFBF
Posts: 1,573
Originally Posted by Epinz300
Fair enough. Was just thinking having the status before would be nice to hopefully snag some upgrades
I understand, I don't think you'll get $1000 worth of upgrades though (sadly, even Platinum isn't what it used to be) although I usually had reasonably good luck clearing out of DCA.
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Old Feb 11, 2019, 11:50 am
  #182  
 
Join Date: Jun 2014
Location: TPA
Programs: BA Silver; Hilton Gold; IHG Diamond Ambassador; Marriott Gold
Posts: 2,811
Data Point: As a Gold, I just signed up for a Platinum Challenge. Requirements were as stated before, and $200/$500 with/without interim also as before.
I've updated the wiki.
JDiver and VistaFlyer like this.
SpammersAreScum is offline  
Old Feb 11, 2019, 12:57 pm
  #183  
Moderator: American AAdvantage
Original Poster
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by SpammersAreScum
Data Point: As a Gold, I just signed up for a Platinum Challenge. Requirements were as stated before, and $200/$500 with/without interim also as before.
I've updated the wiki.
Thank you. Recent data points are valuable.
JDiver is offline  
Old Feb 12, 2019, 6:54 pm
  #184  
 
Join Date: Sep 2017
Posts: 106
Originally Posted by Hippster
Yes had this happen to a colleague. It was missing in the middle of a trip and they were worried it had fallen off. After completing the trip, it triggered the completion of the challenge and it was suddenly visible again showing completed. You should be fine I'm guessing as it's there in the background.
I just completed another trip this weekend, and things updated for this current year. But this 3 month tracker still is not visible. I have a few weeks left to complete, and I will with an upcoming flight. I just find it annoying that the 3 month progress tracker no longer appears anywhere.
JustDandy is offline  
Old Feb 12, 2019, 7:39 pm
  #185  
 
Join Date: Jun 2018
Programs: AA Plat, MPC Silver, IHG Platinum
Posts: 116
Originally Posted by OFV
"I am Plat for 2019. I have some planned travel in 2019, which I am hoping to use to expedite to EXP.

Can I start Plat challenge for 2020? My first planned flight will be in Jan-Feb. That should give me ~+20K EQM and ~+3K EQD. I am thinking for $220, I will be EXP quicker than going the straight route? Am I missing anything?"

You cannot challenge to maintain status i.e. If you are Plat you cannot do a Plat challenge. Also there is no EXP challenge - just the standard requirements (EQD/EQM/segments)
Thanks, OFV. I did call AA up and ask, and they said the same thing . I have seen people getting EXP challenges via promotions, hence asked about that.
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Old Feb 13, 2019, 9:48 am
  #186  
Moderator: American AAdvantage
Original Poster
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by Nile_US
Thanks, OFV. I did call AA up and ask, and they said the same thing . I have seen people getting EXP challenges via promotions, hence asked about that.
EXP challenges are generally targeted promotions or exceptions rarely granted to someone who lost EXP and wants a path back to EXP.

You won’t be able to use a Platinum challenge to maintain or retain your status. If you miss the goals set by AA they might offer you a buy back.
Nile_US likes this.
JDiver is offline  
Old Feb 18, 2019, 10:36 am
  #187  
 
Join Date: Sep 2017
Posts: 106
Originally Posted by JustDandy
I just completed another trip this weekend, and things updated for this current year. But this 3 month tracker still is not visible. I have a few weeks left to complete, and I will with an upcoming flight. I just find it annoying that the 3 month progress tracker no longer appears anywhere.
Small update. The challenge tracker never showed on my app after the beginning of this year. However, it still was being tracked somewhere. My status was updated today indicating I had completed the Platinum challenge.
Hippster likes this.
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Old Mar 16, 2019, 10:28 pm
  #188  
 
Join Date: Jun 2012
Location: ORD, MIA
Programs: AA EXP, JL JGC, Hyatt Glob
Posts: 382
So challenge was recently (within 4 days) completed, and AA account shows platinum about 24 hours after the final/qualifying flight. I am trying to select seats on a future British Airways flight, and when the AA number is entered, it is still asking for payment. Presumably, this means AA has not updated number to be recognized as oneworld sapphire yet. Does anyone remember how soon after completing challenge that they were able to use and access oneworld sapphire benefits?
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Old Mar 16, 2019, 11:36 pm
  #189  
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Join Date: Aug 2017
Location: LAX, BOS, and Seat 1A
Programs: DL Plat, VS Gold, UA Plat, VX Gold (RIP), AS MVP 75K, Starriot Plat, Hertz President's Circle
Posts: 387
Originally Posted by incognitoMD
So challenge was recently (within 4 days) completed, and AA account shows platinum about 24 hours after the final/qualifying flight. I am trying to select seats on a future British Airways flight, and when the AA number is entered, it is still asking for payment. Presumably, this means AA has not updated number to be recognized as oneworld sapphire yet. Does anyone remember how soon after completing challenge that they were able to use and access oneworld sapphire benefits?
@JonNYC is supposed to know.
VXforever is offline  
Old Apr 8, 2019, 10:12 am
  #190  
 
Join Date: Nov 2011
Posts: 6,385
Once you sign up for a challenge with status right away, how long does that take to update?
yerffej201 is offline  
Old Apr 16, 2019, 11:29 pm
  #191  
koi
 
Join Date: Mar 2011
Posts: 282
No Hotel Travel From TYO for Challenge? (to merge)

I need to complete my challenge so I was planning on HND<--HKG-->LHR on Cathay which I can complete in less than 2 days costs $1.2K (returning flight leaves the same day).
But then I found that flight on Cathay is not challenge eligible.
It's a weird question, but is there a long haul flight I can take from HND/NRT that I can complete in few days?
For some reason, all the flights on challenge eligible airlines are ridiculously expensive if I try to come back the same day.
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Old Apr 16, 2019, 11:47 pm
  #192  
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Join Date: Apr 2001
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Posts: 21,018
Originally Posted by koi
...It's a weird question, but is there a long haul flight I can take from HND/NRT that I can complete in few days?
For some reason, all the flights on challenge eligible airlines are ridiculously expensive if I try to come back the same day.
Wikipeda airport entries includes airline & routes. But may not be up to date
For you to check what airlines-flights are eligible
https://en.wikipedia.org/wiki/Narita...tional_Airport
https://en.wikipedia.org/wiki/Haneda_Airport
Mwenenzi is offline  
Old Apr 16, 2019, 11:52 pm
  #193  
Moderator: American AAdvantage
Original Poster
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by koi
I need to complete my challenge so I was planning on HND<--HKG-->LHR on Cathay which I can complete in less than 2 days costs $1.2K (returning flight leaves the same day).
But then I found that flight on Cathay is not challenge eligible.
It's a weird question, but is there a long haul flight I can take from HND/NRT that I can complete in few days?
For some reason, all the flights on challenge eligible airlines are ridiculously expensive if I try to come back the same day.
Turns are generally expensive, whereas leisure rates often include a Saturday overnight at your destination.

Challenge eligible flights usually must be marketed by AA, AY, BA, IB, JL - AA joint business partners - and QF.
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Last edited by JDiver; Apr 16, 2019 at 11:59 pm
JDiver is offline  
Old Apr 16, 2019, 11:57 pm
  #194  
 
Join Date: Sep 2008
Posts: 7,875
Don't know how many miles you need, can try QF but the flight isn't as long.
Without knowing your dates nobody can tell you the pricing. The obvious choice is to fly to the US. If you need more miles you can do some hopping around in the US on flights (usually tag-on flights are dirt cheap, or make it cheaper)
s0ssos is offline  
Old Apr 16, 2019, 11:59 pm
  #195  
 
Join Date: Sep 2008
Posts: 7,875
Originally Posted by JDiver
Turns are generally expensive, whereas leisure rates often include a Saturday overnight at your destination.

Challenge eligible flights usually must be marketed by AA, AY, BA, IB, JL - AA joint business partners.
Did they remove QF?
s0ssos is offline  


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