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HELP DESK & FAQ: Gold and Platinum Status Challenge

Old Jan 3, 2017, 12:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: JDiver
The current AAdvantage Gold and Elite status challenges supersede the 2016 Challenge, now obsolete.

Please read before asking questions. Read the Feb 2018 email sent Challengers in Post #1.

Please help update information or fill in the blanks by sharing what you learn.


NOTE: As of April 13:

I hope my email finds you and yours safe and well and having celebrated a nice Easter!

Thanks for reaching out to us regarding your AAdvantage® elite challenge. I understand your concern.

Please know we are monitoring this situation very closely and constantly evaluating how to best serve our members in this quickly changing environment.

At this time, we are not pausing or extending challenge end dates. If you are not able to meet the requirements contact us after the end date of the qualification period, April 30th when we are in a better position to evaluate any canceled travel due to the virus. At that time, we will review your account and evaluate the situation on a individual basis.

We sincerely appreciate your patience and understanding during this evolving situation.

As always, thanks for being an AAdvantage member! We appreciate you.


NOTE: AA is now accepting miles as well as dollars for Challenges, at 10,000 miles per $100.

NOTE: American Airlines generally doesn't offer status matches to elite members of other airlines' frequent flyer schemes; they offer paid Challenges, shortcuts to status. AA have made significant changes to the AAdvantage Gold and Platinum elite status challenge initiated 2016 (originally begun in 1998) available to anyone, regardless of status on AA or another airline (unless these people have attempted or completed a recent challenge, or are trying to use a challenge to regain status - that is not allowed). There is no publicly available documentation currently. Please update here as the information becomes available, e.g. signup fees.

Call +1.888.697-5636 for details and to sign up.

NOTE: There are also Corporate and Targeted status challenges offered to some levels of certain companies or targeted affinity groups; some may offer up to Executive Platinum status. These differ significantly from this challenge offered the general flying public for a fee, and are discussed here.

See the obsolete thread regarding the Challenge prior to 2016 here.


Frequently Asked Questions and Requirements


="3"%Q. What are the requirements for successfully completing a Challenge?

="3"%AAdvantage Gold status:Earn 7,000 Elite Qualifying Miles / EQM
OR fly 8 Elite Qualifying Segments / EQS
AND earn $1,000 Elite Qualifying Dollars / EQD
within a three month period
AND pay a non-refundable fee (see below)


See the "What are AA Gold / GLD benefits? Are they worth it?" thread here.


="3"%AAdvantage Platinum status: Earn 12,500 Elite Qualifying Miles / EQM
OR fly 16 Elite Qualifying Segments in three consecutive months
AND earn $2,000 in Elite Qualifying Dollars
within a three month period
AND pay a non-refundable fee (see below)


See the "What are AA Platinum / PLAT benefits? Are they worth it?" thread here.


Fees we know so far for Jan-Jun 2019 (same as 2018):

Fees we know so far for Jan-Jun 2019):
  • $180 PLATINUM challenge without interim status
  • $380 PLATINUM challenge with interim Gold status
  • $480 PLATINUM challenge with interim Platinum status


Fees we know so far for Jun-Dec 2019):
  • $140 GOLD challenge without interim status
  • $320 GOLD challenge with Gold interim status
  • $240 PLATINUM challenge without interim status
  • $430 PLATINUM challenge with interim Gold status
  • $540 PLATINUM challenge with interim Platinum status


Challenge begun on or before 15 June 2019: after successful challenge your earned status will be valid through Jan 31 2020

Challenge begun on or after 16 Jun: after successful challenge earned status will be valid through Jan 31 2021

NOTE: See FAQ: Earning EQD / Elite Qualifying Dollars on AA and partner airlines (2017 on) for further information about earning EQD credit on AA and partner airlines.


="2"%Q. When can I sign up for a Challenge? Can I backdate to include flown flights? How far out can I enroll?

Start dates are now anytime, not a particular date, and may be backdated as far five days (If you aren’t requesting and paying for interim status).

="2"%Q. How long will Challenge-earned elite status last?

2019 Rule: Challenges started prior to 16 June 2019 earn status good through 31 Jan 2020; challenges started 16 June or after earn status good through 31 Jan 2021. (It is the start date, not the date of the phone call or the date the challenge is completed, that matters.)
2018 Rule: Challenges started prior to 16 June 2018 earn status good through 31 Jan 2019; challenges started 16 June or after earn status good through 31 Jan 2020. (It is the start date, not the date of the phone call or the date the challenge is completed, that matters.)


="2"%Q. Are there restrictions on earning EQM for the Challenge?

Yes. To qualify, EQM must be earned on flights marketed* by AA's Joint Business Venture partners:
  • AA American Airlines
  • AY Finnair
  • BA British Airways
  • IB Iberia
  • JL Japan Airlines
  • QF Qantas as it is part of the JBA should work

    * "AA marketed" = AA flight is displayed on your boarding pass

    AA marketed fights earn as if flying AA, regardless of operating carrier. AY, BA and IB marketed flights must be operated by a oneworld airline; normally, JL and QF are generally the exceptions to this requirement.



="2"%Q. How many EQM do I earn per flown mile?

On AA marketed flights (AA flight on your boarding pass - regardless of operating carrier) and AY, BA, IB, JL and QF marketed flights you may earn, on qualifying paid fares:
  • 3 EQM per base mile flown on full F, J fares
  • 2 EQM per base mile flown in discounted Business and First fares
  • 1.5 EQM per base mile flown in Premium Economy
  • 1 EQM minimum per base mile in all other qualifying fares, 0.5 on Basic Economy
  • Earning should always be checked on the marketing carrier’s page on aa.com


For tables on aa.com showing EQM earning on partner airlines' specific fares, see here.


="2"%Q. Is there a passenger age requirement for the challenge?

No.


="2"%Q. Will my credit card that pays to $200 incidental fees cover paying for the challenge?

Reports from members indicate your credit card might indeed credit you up to $200 toward your challenge fee.


="2"%Q. Will my credit card spend EQD apply for the Challenge?

No. You must earn your Challenge-qualifying EQD on spend for travel under the same requirements as earning EQM for the Challenge.


="2"%Q. Will my baggage, upgrade and other incidental spend be calculated as EQD apply for the Challenge?

No. You must earn your Challenge-qualifying EQD on spend for travel under the same requirements as earning EQM for the Challenge.


="2"%Q. Where can I learn more about earning EQM on AA and partner airlines?

Read Earning AA Elite Qualifying Miles / EQM on AA, oneworld, partner airlines 2017 (particularly the wikipost at the top of the page) for further information about earning EQM on AA and its partners.


="2"%Q. Do status or class of service bonus miles in Business and First count toward my Challenge or "normal" status?

No. Class of service, status (and all "bonus") miles are Award (Redeemable) miles, not Elite Qualifying.


="2"%Q. Must I fly four segments at least marketed by AA?

No; there is no longer a requirement for earning AAdvantage status in 2017. You may earn Gold or Platinum status flying qualifying AY, BA, IB, JL or QF marketed flights for Challenge-earned AAdvantage status.


="2"%Q. How can I calculate miles flown for EQM calculations on partner airlines?

Distance calculations may be made reasonably with Great Circle Mapper (link).


="2"%Q. I've noticed some have been granted Gold upon enrollment. Can I?

This now depends on a fee paid at the beginning of your Challenge. See Challenge criteria above.


="2"%Q. Do I automatically gain Gold status when I earn 7,000 EQM on my Platinum Challenge?

The new policy is said to allow Gold upon fulfillment of Gold Challenge criteria. It is unspecified at this time if this is automatic, and won't apply if you paid for interim Platinum status.
Current policy appears to be that if you sign up for a Platinum Challenge without interim status then you will not be granted gold upon fulfilling the Gold Challenge criteria until after the last day of the Platinum Challenge should you happen to fall short of meeting the Platinum Challenge criteria yet still met the Gold Challenge criteria.

="2"%Q. If I earn Platinum through a Challenge, can I earn Platinum Pro with 25,000 EQM or Executive Platinum (EP) with 50,000 more EQM?

No. You must earn the full number of required EQM, EQD and EQS to earn higher status, regardless of Challenge status.


="2"%Q. Do I earn bonus miles, etc. on the flight I cross my Challenge threshold?

No. Status is awarded after the flight upon which the required threshold was crossed (some years ago, it was during and miles earning benefits applied to the earning flight - that has changed).


Q. Will my new status update automatically on my account and previously booked flights? Will my new status benefits be available automatically? How long does it take?

Once your miles post in your account, your status will normally update. But you might have to call AAdvantage Customer Service to have Your existing PNRs updated. The AA agent will remove, re-enter your AAdvantage number, which will cause the record to update.


="2"%Q. How often can I sign up for a Challenge?

First, one can not extend or retain status made through a Challenge with a subsequent Challenge. As well, knowledgeable members have posted AA generally allows two "status exceptions" in a five year period, and the Challenge is considered as a status exception. Buying status back would be considered a status exception as well. (However, AA may be getting more liberal about permitting challenges, according to some posts.)

See the first post for the known history of the AA Status Challenge.



LINK to archive of older posts from this thread.

Note: there is a "reingagement challenge" to get back miles lost for inactivity within 18 months after your miles were lost from account inactivity the last five years, which can be read about here: How to Reactivate / Restore Expired Miles – Reengagement Challenge (consolidated)




Print Wikipost

HELP DESK & FAQ: Gold and Platinum Status Challenge

Old Apr 24, 2018, 1:19 pm
  #76  
 
Join Date: Nov 2015
Location: FL, USA
Programs: AA Plat, Hyatt Explorist, Hilton Diamond, IHG Plat, Marriot Gold
Posts: 1,666
If i call today and sign up for the gold challenge with gold status, how long will it take to show up in my account? Need to book a flight but wanted to wait until it showed up as gold.
miadukes is offline  
Old Apr 24, 2018, 1:28 pm
  #77  
Moderator: American AAdvantage
Original Poster
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by miadukes
If i call today and sign up for the gold challenge with gold status, how long will it take to show up in my account? Need to book a flight but wanted to wait until it showed up as gold.
Theoretically, very quickly. In your situation I might call, sign up and ask for my record to be updated now to be sure. (And you can update your PNR, iirc, by calling, DMing @AmericanAir on Twitter or I think removing and then adding your FFN on aa.com.)
JDiver is offline  
Old May 6, 2018, 7:27 am
  #78  
 
Join Date: May 2018
Posts: 2
Dear AAdvantage Friends,

Can someone please clarify the June 16 rule? For the status to be valid for 19 months (and not 7), i.e. until Jan 31 of not the following year but the year after, what must take place on or after June 16?

The phone call to American Airlines requesting the status challenge OR
The start date of the status challenge OR
The requirements for the status challenge are met and completed?

Thank you!
SHS.MD is offline  
Old May 6, 2018, 9:40 am
  #79  
 
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Gold
Posts: 3,921
Originally Posted by SHS.MD
Dear AAdvantage Friends,

Can someone please clarify the June 16 rule? For the status to be valid for 19 months (and not 7), i.e. until Jan 31 of not the following year but the year after, what must take place on or after June 16?

The phone call to American Airlines requesting the status challenge OR
The start date of the status challenge OR
The requirements for the status challenge are met and completed?

Thank you!
The start of the challenge. You can call a few days before or after and the qualifying flights must depart in the time period starting on that date.
MADPhil is offline  
Old May 6, 2018, 9:55 am
  #80  
 
Join Date: May 2018
Posts: 2
There was an earlier discussion of the status challenge to be completed by June 16. Is that confirmed not to be the case?
SHS.MD is offline  
Old May 6, 2018, 10:34 am
  #81  
Moderator: American AAdvantage
Original Poster
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by SHS.MD
There was an earlier discussion of the status challenge to be completed by June 16. Is that confirmed not to be the case?
When you end a challenge isn’t important, as long as it’s within three months of its start date. I think you’re addressing the issue of when a challenge is begun, not ended. The implications of that are discussed in the Wikipost at the top of the page.

Essentially, start now, you have challeng-earned status through 31 Jan 2019; begin after 15 June, that status ends 31 Jan 2020.
JDiver is offline  
Old May 7, 2018, 8:12 pm
  #82  
 
Join Date: Apr 2018
Posts: 2
Just signed up for the Gold challenge without status, fee was $100. I was also offered all the other 3 possible combinations, prices were the same as what is in the wiki for pre mid-2017.
JDiver and VistaFlyer like this.
strieu is offline  
Old May 7, 2018, 8:51 pm
  #83  
Moderator: American AAdvantage
Original Poster
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by strieu
Just signed up for the Gold challenge without status, fee was $100. I was also offered all the other 3 possible combinations, prices were the same as what is in the wiki for pre mid-2017.
Thank you for adding that data point, strieu. And welcome to FlyerTalk.
JDiver is offline  
Old May 18, 2018, 7:06 am
  #84  
 
Join Date: Aug 2017
Posts: 14
Paid Challenges

Does AA still do paid challenges? I did a Gold challenge several years ago and was thinking I would do a paid challenge for Platinum. I'm gold now, but really miss my Plat.

Does anyone know the details on this, or if they are still available?

Also, assuming these are still available, if I have a flight I have booked already, but have not traveled (fly next week) will it count as long as I enroll before the flight? Again, it's already been booked.

Last edited by Sommy; May 18, 2018 at 7:15 am
Sommy is offline  
Old May 18, 2018, 7:20 am
  #85  
 
Join Date: Nov 2015
Location: FL, USA
Programs: AA Plat, Hyatt Explorist, Hilton Diamond, IHG Plat, Marriot Gold
Posts: 1,666
Yes, I just did one for gold and they offered me a platinum one as well but I can't meet those EQD's, call them up and ask. I think I paid $280 for gold with gold during challenge, platinum wasn't that much more. She did say if you start after June 17 i think it counts until 2020 vs mine that is 2019
miadukes is offline  
Old May 18, 2018, 7:25 am
  #86  
 
Join Date: Aug 2017
Posts: 14
Thanks. That seems a little steep to pay. I thought it was around $100 for Gold, $200 for Platinum, but that was years ago.
Sommy is offline  
Old May 18, 2018, 8:23 am
  #87  
Moderator: American AAdvantage
Original Poster
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by Sommy
Does AA still do paid challenges? I did a Gold challenge several years ago and was thinking I would do a paid challenge for Platinum. I'm gold now, but really miss my Plat.

Does anyone know the details on this, or if they are still available?

Also, assuming these are still available, if I have a flight I have booked already, but have not traveled (fly next week) will it count as long as I enroll before the flight? Again, it's already been booked.
Please read the Wikipost at the top of the page for the current Challenge options.

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JDiver is offline  
Old May 19, 2018, 12:33 am
  #88  
 
Join Date: May 2018
Posts: 5
I plan to join the challenge in September. Thinking about JFK-LAS, 4,496 miles RT. If I book first class, I fare, will it be counted as x2 EQDs? Initially thought about Asia, either Japan / Korea / China, approximately 130k miles, but even biz class will cost 6k...
jeffreymrimd is offline  
Old May 19, 2018, 5:37 am
  #89  
 
Join Date: Jun 2015
Location: New York
Programs: AA, CX, Hyatt, Marriott
Posts: 1,484
Originally Posted by jeffreymrimd
I plan to join the challenge in September. Thinking about JFK-LAS, 4,496 miles RT. If I book first class, I fare, will it be counted as x2 EQDs? Initially thought about Asia, either Japan / Korea / China, approximately 130k miles, but even biz class will cost 6k...
Welcome to FT!

No, EQM will multiply but not EQD.
andersonCooper is offline  
Old May 19, 2018, 3:00 pm
  #90  
 
Join Date: May 2018
Posts: 5
AC - Thank you for clarification. Any good destination(s) with minimal expenses? I think I can fly two-three times to meet the requirements.
jeffreymrimd is offline  

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