Jan 1, 17, 7:52 pm
Last edit by: Dynastar
Are you adding your KTN but not getting PreCheck? You can ask the TSA to tell you why! Search for "AskTSA" on Twitter or Facebook and send them a private message, they can look up your record number and tell you what the issue was.
You are eligible to be selected (on a flight-by-flight basis) for TSA PreCheck expedited screening if:
You will know if you have been selected on a particular flight if the wording or logo "TSA PreCheck" appear on your boarding pass.
NOTE: 20 May 2016: "Today’s announcement makes a total of 16 carriers that participate in TSA Pre✓®: Aeromexico, Air Canada, Alaska Airlines, Allegiant, American Airlines, Cape Air, Delta Air Lines, Etihad Airways, Hawaiian Airlines, JetBlue Airways, Seaborne Airlines, Southwest Airlines, Sun Country Airlines, United Airlines, Virgin America and WestJet.
Passengers who are eligible for TSA Pre✓® include: members of the TSA Pre✓® application program, U.S. Customs and Border Protection (CBP) Trusted Traveler program, Global Entry, and Canadian citizens who are members of CBP’s NEXUS program. TSA Pre✓® is also available for U.S. Armed Forces service members, including those serving in the U.S. Coast Guard, Reserves and National Guard."
Link
How it works
In the Pre-Check lane, you no longer need to remove the following items:
Link to FlyerGuide Wiki listing of American Airlines (only) PreCheck checkpoints.
Link to FT thread AA Airport / Concourse TSA PreCheck - Hours [only] (may not be current)
See also post 1 of this thread. (It contains much additional info in the Moderator's Note.)
NOTE: PreCheck is changing to a Trusted Traveler (GE/NEXUS/SENTRI) -like program, where anyone will be able apply and pay USD $85 (online or at a PreCheck enrollment center), be vetted for approval, present proof of identification and be fingerprinted at a PreCheck enrollment center (IAD and IND, opening Fall 2013, will be thie first), and be granted PreCheck status for five years from that time. It will not be airline - or airline status - tied.
"Current PreCheck participants, including those eligible via a CBP Trusted Traveler Program such as Global Entry, will continue to receive PreCheck eligibility. Participants who opted-in through their airline frequent flyer program may want to consider applying for PreCheck, as they are more likely to be selected for PreCheck expedited screening more often if they are vetted via the PreCheck application process." Link.
If you belong to one of the Trusted Traveler Programs listed above, you may run into issues getting PreCheck clearance if your Secure Flight Data is not an exact match to the data that you entered into your application on the GOES (Global Online Enrollment System) website when you applied for your TT membership.
For example, if your airline account has Bob Jones, but your GOES account has Bob James Jones, then the TSA may not be associating your information properly when it "decides" who can and can not have access. Additionally, if your PASS ID # (listed above in the screen-shots) is not an exact match, there will be a mismatch when TSA processes your information, and you will not receive PreCheck.
To ensure you receive PreCheck on all flights (domestic & internatioal), be sure to ensure the information in your AA profile is accurate. The name on the ticket does not matter- the "Secure Flight Data" is what is used to determine PreCheck status.
Signed in members with 90 days / 90 posts can edit this Wikipost; wiki contents may be printed by using the
(lower right wiki corner)
Link to TSA Application Program and TSA Pre✓® program information, links
Changes to TSA Pre✓®
TSA Pre✓® was originally offered by certain airlines to their elite status members. These TSA Pre✓® members do not have a Known Traveler Number from a USDHS trusted traveler program (GOES / Global Entry, NEXUS, SENTRI or the new $85 fee based TSA Pre✓® Application Program offered to the flying public with 5 year renewal), making TSA Pre✓® status portability challenging. See the DHS Trusted Traveler programs listing and comparison chart here. Please read the following:
For more information on TSA Pre✓®, visit tsa.gov/tsa-precheck.
TSA Pre-Check / PreCheck Known Traveler program for AA FFs (consolidated)
You are eligible to be selected (on a flight-by-flight basis) for TSA PreCheck expedited screening if:
- You are a frequent American Airlines flyer that have been invited by American Airlines to participate and followed the instructions on the email to accept, or/and
- You participate in a "Trusted Traveler" program (Global Entry, NEXUS, SENTRI and/or TSA PreCheck application program) and have entered your "Known Traveler ID" in the reservation
- If you're using your AAdvantage number, you can enter the "Known Traveler ID" in the Personal Information and Password tab of My Account) so it will auto-populate in all new reservations bearing the AAdvantage number made anywhere
- If your reservation doesn't have your AAdvantage number, you can retrieve it and add the "Known Traveler ID" to it. The method is not very intuitive: on AA.com click on my trips, then on view all, then on find my reservation and enter either the record locator (if you know it), or the flight information using the AA operating flight number (not any eventual codeshare number from another airline).
- Your Secure Flight Information (name, sex, DOB) in the reservation must match the one with the program (except for "middle" or other names, which are ignored) (name on ticket does not matter)
- You will find your "Known Traveler ID" on the GOES website or on your program's card, under the name "PASSID". It is either 9 digits or the letters TT plus 7 digits
- Your Secure Flight Information (name, sex, DOB) in the reservation must match the one with the program (except for "middle" or other names, which are ignored) (name on ticket does not matter)
- If your reservation doesn't have your AAdvantage number, you can retrieve it and add the "Known Traveler ID" to it. The method is not very intuitive: on AA.com click on my trips, then on view all, then on find my reservation and enter either the record locator (if you know it), or the flight information using the AA operating flight number (not any eventual codeshare number from another airline).
- If you're using your AAdvantage number, you can enter the "Known Traveler ID" in the Personal Information and Password tab of My Account) so it will auto-populate in all new reservations bearing the AAdvantage number made anywhere
- You participate in a "Trusted Traveler" program (Global Entry, NEXUS, SENTRI and/or TSA PreCheck application program) and have entered your "Known Traveler ID" in the reservation
You will know if you have been selected on a particular flight if the wording or logo "TSA PreCheck" appear on your boarding pass.
NOTE: 20 May 2016: "Today’s announcement makes a total of 16 carriers that participate in TSA Pre✓®: Aeromexico, Air Canada, Alaska Airlines, Allegiant, American Airlines, Cape Air, Delta Air Lines, Etihad Airways, Hawaiian Airlines, JetBlue Airways, Seaborne Airlines, Southwest Airlines, Sun Country Airlines, United Airlines, Virgin America and WestJet.
Passengers who are eligible for TSA Pre✓® include: members of the TSA Pre✓® application program, U.S. Customs and Border Protection (CBP) Trusted Traveler program, Global Entry, and Canadian citizens who are members of CBP’s NEXUS program. TSA Pre✓® is also available for U.S. Armed Forces service members, including those serving in the U.S. Coast Guard, Reserves and National Guard."
Link
How it works
In the Pre-Check lane, you no longer need to remove the following items:
- Shoes (some, such as steel-toed shoes, may require removal)
- 3-1-1 compliant bag from your carry-on (all liquid restrictions still apply)
- Laptop from your bag (if electronics are stacked on top of each other, they require removal)
- Light outerwear or jacket
- Belt (large belt buckles may require removal)
- Pre-Check Lanes are WTMD only-- No NoS in use
- Belt (large belt buckles may require removal)
- Light outerwear or jacket
- Laptop from your bag (if electronics are stacked on top of each other, they require removal)
- 3-1-1 compliant bag from your carry-on (all liquid restrictions still apply)
LOCATIONS
Link to FlyerGuide Wiki listing of American Airlines (only) PreCheck checkpoints.
Link to FT thread AA Airport / Concourse TSA PreCheck - Hours [only] (may not be current)
See also post 1 of this thread. (It contains much additional info in the Moderator's Note.)
NOTE: PreCheck is changing to a Trusted Traveler (GE/NEXUS/SENTRI) -like program, where anyone will be able apply and pay USD $85 (online or at a PreCheck enrollment center), be vetted for approval, present proof of identification and be fingerprinted at a PreCheck enrollment center (IAD and IND, opening Fall 2013, will be thie first), and be granted PreCheck status for five years from that time. It will not be airline - or airline status - tied.
"Current PreCheck participants, including those eligible via a CBP Trusted Traveler Program such as Global Entry, will continue to receive PreCheck eligibility. Participants who opted-in through their airline frequent flyer program may want to consider applying for PreCheck, as they are more likely to be selected for PreCheck expedited screening more often if they are vetted via the PreCheck application process." Link.
Trusted Traveler (Global Entry, Nexus, Sentri) and Having Problems with PreCheck?
If you belong to one of the Trusted Traveler Programs listed above, you may run into issues getting PreCheck clearance if your Secure Flight Data is not an exact match to the data that you entered into your application on the GOES (Global Online Enrollment System) website when you applied for your TT membership.
For example, if your airline account has Bob Jones, but your GOES account has Bob James Jones, then the TSA may not be associating your information properly when it "decides" who can and can not have access. Additionally, if your PASS ID # (listed above in the screen-shots) is not an exact match, there will be a mismatch when TSA processes your information, and you will not receive PreCheck.
To ensure you receive PreCheck on all flights (domestic & internatioal), be sure to ensure the information in your AA profile is accurate. The name on the ticket does not matter- the "Secure Flight Data" is what is used to determine PreCheck status.
Signed in members with 90 days / 90 posts can edit this Wikipost; wiki contents may be printed by using the
(lower right wiki corner)TSA Pre✓® / PreCheck / Pre Check Issues, Changes, etc.
Known issues: - Not every airport or terminal offers the TSA Pre✓® program
- TSA Pre✓® may have limited or irregular hours or closed at times without notice
- TSA Pre✓® members are still be subject to random selection for intensified screening
- TSA Pre✓® program has changed from an airline elite invitation program to a fee-based program with certain screening requirements
- If one's TSA Pre✓® status is from the pilot invitation program and one doesn't have a Known Traveler Number ("KTN"), TSA Pre✓® status may not carry on to another airline and one may experience increasing denials (not having the TSA Pre✓® printed on boarding pass and being sent to the regular TSA screening queues
- TSA Pre✓® program has changed from an airline elite invitation program to a fee-based program with certain screening requirements
- TSA Pre✓® members are still be subject to random selection for intensified screening
- TSA Pre✓® may have limited or irregular hours or closed at times without notice
Link to TSA Application Program and TSA Pre✓® program information, links
Changes to TSA Pre✓®
TSA Pre✓® was originally offered by certain airlines to their elite status members. These TSA Pre✓® members do not have a Known Traveler Number from a USDHS trusted traveler program (GOES / Global Entry, NEXUS, SENTRI or the new $85 fee based TSA Pre✓® Application Program offered to the flying public with 5 year renewal), making TSA Pre✓® status portability challenging. See the DHS Trusted Traveler programs listing and comparison chart here. Please read the following:
From American Airlines, April 2015:
This month, the Transportation Security Administration (TSA) is making changes to the TSA Pre✓® Trusted Traveler Program that will impact which travelers receive expedited screening. If you're not already a member of one of the Trusted Traveler programs like Global Entry or the TSA Pre✓® Application Program, you will probably see a decline in how often you receive expedited screening, even if you've previously "opted-in" through a frequent flyer program.
The best way to increase your chances of receiving TSA Pre✓® on a regular basis is to register for a Trusted Traveler Program with the Department of Homeland Security at dhs.gov/tt. Once you receive your Known Traveler Number (KTN) from TSA, be sure you update your AAdvantage profile.
To add your KTN to your AAdvantage profile:
This month, the Transportation Security Administration (TSA) is making changes to the TSA Pre✓® Trusted Traveler Program that will impact which travelers receive expedited screening. If you're not already a member of one of the Trusted Traveler programs like Global Entry or the TSA Pre✓® Application Program, you will probably see a decline in how often you receive expedited screening, even if you've previously "opted-in" through a frequent flyer program.
The best way to increase your chances of receiving TSA Pre✓® on a regular basis is to register for a Trusted Traveler Program with the Department of Homeland Security at dhs.gov/tt. Once you receive your Known Traveler Number (KTN) from TSA, be sure you update your AAdvantage profile.
To add your KTN to your AAdvantage profile:
- Login to your account on aa.com and select My Account from the AAdvantage menu
- Within My Account, go to the Information and Password tab
- Add your Customs and Border Protection 9-digit PASS ID to your secure traveler information
- Within My Account, go to the Information and Password tab
For more information on TSA Pre✓®, visit tsa.gov/tsa-precheck.
TSA Pre-Check / PreCheck Known Traveler program for AA FFs (2016 onwards)
Jan 9, 16, 9:14 pm
#1
Moderator: American AAdvantage & TravelBuzz
Original Poster
Join Date: Nov 2007
Location: BOS
Programs: AA EXP, Marriott Titanium
Posts: 10,281
As the old thread had grown to over 6000+ posts, let's create a thread for the more "current" posts (i.e., 2016 and onwards).
The previous thread has now been archived here: http://www.flyertalk.com/forum/ameri...am-aa-ffs.html
Thanks!
/Moderator
The previous thread has now been archived here: http://www.flyertalk.com/forum/ameri...am-aa-ffs.html
Thanks!
/Moderator
Last edited by JY1024; Jan 1, 17 at 8:17 pm
Jan 9, 16, 9:14 pm
#2
Join Date: Oct 2009
Location: Chicago O'Hare
Programs: AA EXP, LT PLT 2.6MM, HHonors Lifetime Diamond, Hertz Presidents Circle
Posts: 678
TSA Pre-Check / PreCheck Known Traveler program for AA FFs (2016 onwards)
Just as a data point, on both of our trips ORD -> DFW -> OGG and the return tomorrow OGG -> DFW -> ORD both of my parents (non travelers, hardly ever fly) are cleared for Pre. Seems strange that they would get "lucky" on both ends, but I guess stranger things have happened. They are on the same record as me, and I have Global Entry and am 100% on Pre since getting GE back in 2011 or 2012.
Jan 10, 16, 10:32 am
#3
Join Date: Feb 2010
Location: ORD
Posts: 3,976
Originally Posted by akarneboge
Just as a data point, on both of our trips ORD -> DFW -> OGG and the return tomorrow OGG -> DFW -> ORD both of my parents (non travelers, hardly ever fly) are cleared for Pre. Seems strange that they would get "lucky" on both ends, but I guess stranger things have happened. They are on the same record as me, and I have Global Entry and am 100% on Pre since getting GE back in 2011 or 2012.
Jan 10, 16, 7:51 pm
#5
Join Date: Oct 2009
Location: Chicago O'Hare
Programs: AA EXP, LT PLT 2.6MM, HHonors Lifetime Diamond, Hertz Presidents Circle
Posts: 678
Originally Posted by canyonleo
Same for me, LAX-OGG and return my wife (no status, no KT#) got PRE both ways (likely due to us being on same PNR, and us having an infant-in-arm).
Jan 11, 16, 1:29 pm
#7
Join Date: Jul 2000
Location: San Francisco, CA USA // UA 1K 2 Million Miler, AA EXP 2MM, HH Diamond, SPG Plat // Easily found on SFO-ORDs
Posts: 2,726
TSA Pre-Check / PreCheck Known Traveler program for AA FFs (2016 onwards)
Originally Posted by progapanda
Anyone have any recent data points about the TSA Pre lane supposedly being closed due to "low volume and airport operations" during the morning hours at AA's T8 (JFK)?
Jan 17, 16, 3:17 pm
#9
Join Date: Oct 2009
Location: SFO, LON
Programs: BA GGL/CCR, Bonvoy Tit, Hilton Dia etc etc
Posts: 2,354
It was closed on Jan03 and I was not best pleased about it. They hopelessly tried to do a mix screening at regular check-in lines, which was a total mess as a result. Coming out of Flagship Check-In, the attendants were a bit perplexed about the situation, so I am going to guess this was new to them, if not new that day. They did their best to smooth things out, but it was difficult. Not an F experience for sure 
A fair few angry people around, I can tell you. Was not a happy experience and, based on propaganda's report, I have to hope they've decided it has to stop. Then again, I think they may open it very early for the pre-8am flights, then close it and re-open it early in the afternoon.
A fair few angry people around, I can tell you. Was not a happy experience and, based on propaganda's report, I have to hope they've decided it has to stop. Then again, I think they may open it very early for the pre-8am flights, then close it and re-open it early in the afternoon.
Jan 17, 16, 7:34 pm
#10
Join Date: Feb 2006
Location: Tucson, AZ
Programs: AA Platinum, HIlton Gold
Posts: 191
I have Global Entry / Sentri and haven't gotten pre-check on any segment in January (2 round trips, 4 security lines) so far. Pretty much 100% last year. Tried removing and re-adding my trusted traveler number both online and at the ticket desk. Is this just me, bad luck, or American IT problem?
Jan 18, 16, 5:14 am
#11
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 5,375
Originally Posted by gcsmith
I have Global Entry / Sentri and haven't gotten pre-check on any segment in January (2 round trips, 4 security lines) so far. Pretty much 100% last year. Tried removing and re-adding my trusted traveler number both online and at the ticket desk. Is this just me, bad luck, or American IT problem?
Jan 18, 16, 5:25 am
#12
Join Date: Nov 2012
Location: PBI/FLL/MIA
Programs: DL DM/2MM, MR Ambassador, National EE
Posts: 1,614
Originally Posted by MarkedMan
It was closed on Jan03 and I was not best pleased about it. They hopelessly tried to do a mix screening at regular check-in lines, which was a total mess as a result. Coming out of Flagship Check-In, the attendants were a bit perplexed about the situation, so I am going to guess this was new to them, if not new that day. They did their best to smooth things out, but it was difficult. Not an F experience for sure
A fair few angry people around, I can tell you. Was not a happy experience and, based on propaganda's report, I have to hope they've decided it has to stop. Then again, I think they may open it very early for the pre-8am flights, then close it and re-open it early in the afternoon.
A fair few angry people around, I can tell you. Was not a happy experience and, based on propaganda's report, I have to hope they've decided it has to stop. Then again, I think they may open it very early for the pre-8am flights, then close it and re-open it early in the afternoon.
Jan 18, 16, 11:31 am
#13
Join Date: Oct 2009
Location: Chicago O'Hare
Programs: AA EXP, LT PLT 2.6MM, HHonors Lifetime Diamond, Hertz Presidents Circle
Posts: 678
Originally Posted by krlcomm
I've heard that you can leave TSA a review on Yelp... anyone tried it?
Jan 19, 16, 6:06 am
#14
Join Date: Nov 2007
Location: Philadephia, PA
Programs: AA Platinum, Marriott Titanium/Lifetime Titanium, Hyatt Globalist, UA Silver, Hilton Gold, Hertz 5*
Posts: 477
Originally Posted by gcsmith
I have Global Entry / Sentri and haven't gotten pre-check on any segment in January (2 round trips, 4 security lines) so far. Pretty much 100% last year. Tried removing and re-adding my trusted traveler number both online and at the ticket desk. Is this just me, bad luck, or American IT problem?
So as Majuki said, check your info and make sure it exactly matches up.
Jan 20, 16, 7:05 pm
#15
Join Date: Jul 2004
Location: San Diego
Programs: AA-Platinum
Posts: 8
No PreCheck Appearing on AA Mobile Boarding Pass
AA says they have my trusted traveler information so PreCheck should be appearing on my mobile boarding pass. It always has in the past. My spouse is flying tomorrow as well but on different flights to the same destination. He has the same situation. Seems odd. I am aware of random TSA PreCheck searches but my understanding is the PreCheck is still on the boarding the pass and it's determined at the time when the boarding pass is scanned. Apple released an IOS update yesterday so I'm wondering if something is wrong again with their app. Anyone else have issues today?
