Jan 1, 2017, 7:52 pm
Last edit by: Prospero
Are you adding your KTN but not getting PreCheck? You can ask the TSA to tell you why! Search for "AskTSA" on Twitter or Facebook and send them a private message, they can look up your record number and tell you what the issue was.
TSA Pre-Check / PreCheck Known Traveler program for AA FFs
You are eligible to be selected (on a flight-by-flight basis) for TSA PreCheck expedited screening if:
NOTE: 20 May 2016: "Today’s announcement makes a total of 16 carriers that participate in TSA Pre✓®: Aeromexico, Air Canada, Alaska Airlines, Allegiant, American Airlines, Cape Air, Delta Air Lines, Etihad Airways, Hawaiian Airlines, JetBlue Airways, Seaborne Airlines, Southwest Airlines, Sun Country Airlines, United Airlines, Virgin America and WestJet.
Passengers who are eligible for TSA Pre✓® include: members of the TSA Pre✓® application program, U.S. Customs and Border Protection (CBP) Trusted Traveler program, Global Entry, and Canadian citizens who are members of CBP’s NEXUS program. TSA Pre✓® is also available for U.S. Armed Forces service members, including those serving in the U.S. Coast Guard, Reserves and National Guard."
Link
How it works
In the Pre-Check lane, you no longer need to remove the following items:
Link to FlyerGuide Wiki listing of American Airlines (only) PreCheck checkpoints.
Link to FT thread AA Airport / Concourse TSA PreCheck - Hours [only] (may not be current)
See also post 1 of this thread. (It contains much additional info in the Moderator's Note.)
NOTE: PreCheck is changing to a Trusted Traveler (GE/NEXUS/SENTRI) -like program, where anyone will be able apply and pay USD $85 (online or at a PreCheck enrollment center), be vetted for approval, present proof of identification and be fingerprinted at a PreCheck enrollment center (IAD and IND, opening Fall 2013, will be thie first), and be granted PreCheck status for five years from that time. It will not be airline - or airline status - tied.
"Current PreCheck participants, including those eligible via a CBP Trusted Traveler Program such as Global Entry, will continue to receive PreCheck eligibility. Participants who opted-in through their airline frequent flyer program may want to consider applying for PreCheck, as they are more likely to be selected for PreCheck expedited screening more often if they are vetted via the PreCheck application process." Link.
Trusted Traveler (Global Entry, Nexus, Sentri) and Having Problems with PreCheck?
If you belong to one of the Trusted Traveler Programs listed above, you may run into issues getting PreCheck clearance if your Secure Flight Data is not an exact match to the data that you entered into your application on the GOES (Global Online Enrollment System) website when you applied for your TT membership.
For example, if your airline account has Bob Jones, but your GOES account has Bob James Jones, then the TSA may not be associating your information properly when it "decides" who can and can not have access. Additionally, if your PASS ID # (listed above in the screen-shots) is not an exact match, there will be a mismatch when TSA processes your information, and you will not receive PreCheck.
To ensure you receive PreCheck on all flights (domestic & internatioal), be sure to ensure the information in your AA profile is accurate. The name on the ticket does not matter- the "Secure Flight Data" is what is used to determine PreCheck status.
TSA Pre✓® / PreCheck / Pre Check Issues, Changes, etc.
Known issues:
Link to TSA Application Program and TSA Pre✓® program information, links
Changes to TSA Pre✓®
TSA Pre✓® was originally offered by certain airlines to their elite status members. These TSA Pre✓® members do not have a Known Traveler Number from a USDHS trusted traveler program (GOES / Global Entry, NEXUS, SENTRI or the new $85 fee based TSA Pre✓® Application Program offered to the flying public with 5 year renewal), making TSA Pre✓® status portability challenging. See the DHS Trusted Traveler programs listing and comparison chart here. Please read the following:
TSA Pre-Check / PreCheck Known Traveler program for AA FFs
You are eligible to be selected (on a flight-by-flight basis) for TSA PreCheck expedited screening if:
- You are a frequent American Airlines flyer that have been invited by American Airlines to participate and followed the instructions on the email to accept, or/and
- You participate in a "Trusted Traveler" program (Global Entry, NEXUS, SENTRI and/or TSA PreCheck application program) and have entered your "Known Traveler ID" in the reservation
- If you're using your AAdvantage number, you can enter the "Known Traveler ID" in the Personal Information and Password tab of My Account) so it will auto-populate in all new reservations bearing the AAdvantage number made anywhere
- If your reservation doesn't have your AAdvantage number, you can retrieve it and add the "Known Traveler ID" to it. The method is not very intuitive: on AA.com click on my trips, then on view all, then on find my reservation and enter either the record locator (if you know it), or the flight information using the AA operating flight number (not any eventual codeshare number from another airline).
- Your Secure Flight Information (name, sex, DOB) in the reservation must match the one with the program (except for "middle" or other names, which are ignored) (name on ticket does not matter)
- You will find your "Known Traveler ID" on the GOES website or on your program's card, under the name "PASSID". It is either 9 digits or the letters TT plus 7 digits
NOTE: 20 May 2016: "Today’s announcement makes a total of 16 carriers that participate in TSA Pre✓®: Aeromexico, Air Canada, Alaska Airlines, Allegiant, American Airlines, Cape Air, Delta Air Lines, Etihad Airways, Hawaiian Airlines, JetBlue Airways, Seaborne Airlines, Southwest Airlines, Sun Country Airlines, United Airlines, Virgin America and WestJet.
Passengers who are eligible for TSA Pre✓® include: members of the TSA Pre✓® application program, U.S. Customs and Border Protection (CBP) Trusted Traveler program, Global Entry, and Canadian citizens who are members of CBP’s NEXUS program. TSA Pre✓® is also available for U.S. Armed Forces service members, including those serving in the U.S. Coast Guard, Reserves and National Guard."
Link
How it works
In the Pre-Check lane, you no longer need to remove the following items:
- Shoes (some, such as steel-toed shoes, may require removal)
- 3-1-1 compliant bag from your carry-on (all liquid restrictions still apply)
- Laptop from your bag (if electronics are stacked on top of each other, they require removal)
- Light outerwear or jacket
- Belt (large belt buckles may require removal)
- Pre-Check Lanes are WTMD only-- No NoS in use
Link to FlyerGuide Wiki listing of American Airlines (only) PreCheck checkpoints.
Link to FT thread AA Airport / Concourse TSA PreCheck - Hours [only] (may not be current)
See also post 1 of this thread. (It contains much additional info in the Moderator's Note.)
NOTE: PreCheck is changing to a Trusted Traveler (GE/NEXUS/SENTRI) -like program, where anyone will be able apply and pay USD $85 (online or at a PreCheck enrollment center), be vetted for approval, present proof of identification and be fingerprinted at a PreCheck enrollment center (IAD and IND, opening Fall 2013, will be thie first), and be granted PreCheck status for five years from that time. It will not be airline - or airline status - tied.
"Current PreCheck participants, including those eligible via a CBP Trusted Traveler Program such as Global Entry, will continue to receive PreCheck eligibility. Participants who opted-in through their airline frequent flyer program may want to consider applying for PreCheck, as they are more likely to be selected for PreCheck expedited screening more often if they are vetted via the PreCheck application process." Link.
Trusted Traveler (Global Entry, Nexus, Sentri) and Having Problems with PreCheck?
If you belong to one of the Trusted Traveler Programs listed above, you may run into issues getting PreCheck clearance if your Secure Flight Data is not an exact match to the data that you entered into your application on the GOES (Global Online Enrollment System) website when you applied for your TT membership.
For example, if your airline account has Bob Jones, but your GOES account has Bob James Jones, then the TSA may not be associating your information properly when it "decides" who can and can not have access. Additionally, if your PASS ID # (listed above in the screen-shots) is not an exact match, there will be a mismatch when TSA processes your information, and you will not receive PreCheck.
To ensure you receive PreCheck on all flights (domestic & internatioal), be sure to ensure the information in your AA profile is accurate. The name on the ticket does not matter- the "Secure Flight Data" is what is used to determine PreCheck status.
TSA Pre✓® / PreCheck / Pre Check Issues, Changes, etc.
Known issues:
- Not every airport or terminal offers the TSA Pre✓® program
- TSA Pre✓® may have limited or irregular hours or closed at times without notice
- TSA Pre✓® members are still be subject to random selection for intensified screening
- TSA Pre✓® program has changed from an airline elite invitation program to a fee-based program with certain screening requirements
- If one's TSA Pre✓® status is from the pilot invitation program and one doesn't have a Known Traveler Number ("KTN"), TSA Pre✓® status may not carry on to another airline and one may experience increasing denials (not having the TSA Pre✓® printed on boarding pass and being sent to the regular TSA screening queues
Link to TSA Application Program and TSA Pre✓® program information, links
Changes to TSA Pre✓®
TSA Pre✓® was originally offered by certain airlines to their elite status members. These TSA Pre✓® members do not have a Known Traveler Number from a USDHS trusted traveler program (GOES / Global Entry, NEXUS, SENTRI or the new $85 fee based TSA Pre✓® Application Program offered to the flying public with 5 year renewal), making TSA Pre✓® status portability challenging. See the DHS Trusted Traveler programs listing and comparison chart here. Please read the following:
From American Airlines, April 2015:
This month, the Transportation Security Administration (TSA) is making changes to the TSA Pre✓® Trusted Traveler Program that will impact which travelers receive expedited screening. If you're not already a member of one of the Trusted Traveler programs like Global Entry or the TSA Pre✓® Application Program, you will probably see a decline in how often you receive expedited screening, even if you've previously "opted-in" through a frequent flyer program.
The best way to increase your chances of receiving TSA Pre✓® on a regular basis is to register for a Trusted Traveler Program with the Department of Homeland Security at dhs.gov/tt. Once you receive your Known Traveler Number (KTN) from TSA, be sure you update your AAdvantage profile.
To add your KTN to your AAdvantage profile:
For more information on TSA Pre✓®, visit tsa.gov/tsa-precheck.
This month, the Transportation Security Administration (TSA) is making changes to the TSA Pre✓® Trusted Traveler Program that will impact which travelers receive expedited screening. If you're not already a member of one of the Trusted Traveler programs like Global Entry or the TSA Pre✓® Application Program, you will probably see a decline in how often you receive expedited screening, even if you've previously "opted-in" through a frequent flyer program.
The best way to increase your chances of receiving TSA Pre✓® on a regular basis is to register for a Trusted Traveler Program with the Department of Homeland Security at dhs.gov/tt. Once you receive your Known Traveler Number (KTN) from TSA, be sure you update your AAdvantage profile.
To add your KTN to your AAdvantage profile:
- Login to your account on aa.com and select My Account from the AAdvantage menu
- Within My Account, go to the Information and Password tab
- Add your Customs and Border Protection 9-digit PASS ID to your secure traveler information
For more information on TSA Pre✓®, visit tsa.gov/tsa-precheck.
TSA Pre-Check / PreCheck Known Traveler program for AA FFs (2016 onwards)
May 27, 2016, 10:51 am
#106
Join Date: Jul 2015
Location: Nor Cal
Programs: Hyatt Diamond, Hilton Diamond, SPG Gold.
Posts: 180
Have an issue with a reservation currently booked. For a family member, I accidentally populated the redress field with their KTN in their AA profile. It fed down to an existing reservation and that's how I realized my mistake. I corrected it in their profile but now the reservation is showing their KTN in the correct field as well as the redress field. I tried clearing it myself and saving but it still comes back. Tried calling AA, reservations and web support couldn't do it.
Any issues with having a KTN in the redress field?
Any issues with having a KTN in the redress field?
May 27, 2016, 10:05 pm
#107
Join Date: Apr 2006
Location: SJC/SFO & ORD
Programs: LT Gold/BA Executive Club/AS MP/Marriott
Posts: 1,646
May 28, 2016, 5:02 am
#108
Join Date: Jan 2003
Location: Scarsdale, NY USA; LT PLT AA; AA 3 mm (4 mm will never happen); Hilton Diamond, Marriott Silver, AA is clueless why I fly
Posts: 754
). [I think a few posters did ultimately get approved.]
May 28, 2016, 9:54 am
#109
Join Date: May 2009
Location: Mundelein, Il
Programs: Executive Platinum
Posts: 482
Someone on a CC thread is reporting that the lead time for a GE interview is 7 months in the Boston area. They said the first available interview at BOS is January 2017.
Stop by Chicago it is much quicker.
Stop by Chicago it is much quicker.
Aug 8, 2016, 5:26 am
#110
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
I was using the pre-check line at JFK T8 on Thursday, 8/4 at 1:30 pm.
There were about 15 people on the line for the id bp agent. He was working at a "snails pace"
. They did have 2 conveyor belts in operation, so NO back-up there.
1:30 pm is a slow time at T8 (not many departures). But, I have gone through JFK later in the afternoon and the TSA lines are considerably longer (mainly) due to slow agents.
At LGA, the agents seem much more efficient.^
There were about 15 people on the line for the id bp agent. He was working at a "snails pace"
. They did have 2 conveyor belts in operation, so NO back-up there.1:30 pm is a slow time at T8 (not many departures). But, I have gone through JFK later in the afternoon and the TSA lines are considerably longer (mainly) due to slow agents.
At LGA, the agents seem much more efficient.^
Aug 25, 2016, 10:16 pm
#111
Join Date: Dec 2010
Posts: 2,652
Can someone smarter than me explain how I got pre-check on my boarding pass ex-LHR when
1) There's no preclearance at LHR
2) I'm terminating my flight once I enter the US and not connecting
3) I'm not enrolled in pre-check (but do get it sometimes randomly in the States)
1) There's no preclearance at LHR
2) I'm terminating my flight once I enter the US and not connecting
3) I'm not enrolled in pre-check (but do get it sometimes randomly in the States)
Sep 25, 2016, 3:45 pm
#112
Join Date: May 2016
Location: Austin, TX
Posts: 132
I'm a US citizen who booked a business class fare on a flight via Qantas web-site for round trip travel Austin (AUS) to Sydney (SYD). The departing leg from AUS to Dallas Ft Worth (DFW) is on American Airlines with an AA flight number. I do have a Known Travel Number (KTN) from my Global Entry membership associated with my AA profile. Is there a chance I will get PreCheck for my outbound flight from Austin?
Sep 25, 2016, 4:54 pm
#113
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,603
I'm a US citizen who booked a business class fare on a flight via Qantas web-site for round trip travel Austin (AUS) to Sydney (SYD). The departing leg from AUS to Dallas Ft Worth (DFW) is on American Airlines with an AA flight number. I do have a Known Travel Number (KTN) from my Global Entry membership associated with my AA profile. Is there a chance I will get PreCheck for my outbound flight from Austin?
Sep 26, 2016, 9:15 am
#114
Join Date: May 2016
Location: Austin, TX
Posts: 132
If you've got the AA record locator from QF, the easiest way to check is to visit AA.com, punch in the # and then look under personal details on your itinerary. Assuming it shows your KTN, you should be good to go. If not, enter the # and it should generate a PreCheck BP in AUS.
Sep 26, 2016, 9:52 am
#115
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,059
If you're coming back the same way, do a boarding pass reprint at the recheck desk when you get back to DFW so you'll have Precheck DFW-AUS. The QF generated boarding pass won't contain the Precheck information.
Sep 26, 2016, 10:04 am
#116
Join Date: May 2010
Location: AZ
Programs: AA Million Miler, Bonvoy Lifetime Gold, Global Entry
Posts: 245
The last para is key since the boarding pass for the US domestic legs printed by Qantas will not have the pre-check information. You must have them reprinted in the US to get pre-check.
Sep 26, 2016, 10:17 am
#117
Join Date: May 2016
Location: Austin, TX
Posts: 132
Will I be forced to go back through the security lines after clearing customs/immigrations in DFW (via Global Entry) on my return from SYD before hopping on my continuing leg to AUS? The last leg (DFW->AUS) is on a QF flight number (albeit on AA metal) so it retains my QF locator unlike my outbound which is on a AA flight number (and AA locator). If, in fact, I do have to go through security again, given that the last leg is a QF flight number, would I have the ability to get the PreCheck? It sounds from your post that I might be able to do that, though via just reprinting the boarding pass via an AA kiosk (or agent). Did I interpret that correctly?
Sep 26, 2016, 10:29 am
#118
Join Date: Nov 2010
Location: MDE
Programs: AA-PLT, HH-GLD, PP
Posts: 1,511
If you don't get the info that you need here, you may want to consider asking on the Quantas board.
Sep 26, 2016, 2:58 pm
#119
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,059
Will I be forced to go back through the security lines after clearing customs/immigrations in DFW (via Global Entry) on my return from SYD before hopping on my continuing leg to AUS? The last leg (DFW->AUS) is on a QF flight number (albeit on AA metal) so it retains my QF locator unlike my outbound which is on a AA flight number (and AA locator). If, in fact, I do have to go through security again, given that the last leg is a QF flight number, would I have the ability to get the PreCheck? It sounds from your post that I might be able to do that, though via just reprinting the boarding pass via an AA kiosk (or agent). Did I interpret that correctly?
Since AA is the program I where I would collect the credit, I've never attempted to get Precheck on an AA operated but Qantas marketed (codeshare) flight. However, a quick search indicates this will result in Precheck on the boarding pass assuming AA has your Secure Flight and Known Traveler Number (KTN) populated on the AA record locator. The most important thing is that you must get the a reprint of the boarding passes from AA. The QF printed boarding passes from Australia will not have Precheck information.
Sep 26, 2016, 3:55 pm
#120
Moderator: American AAdvantage, Travel Safety/Security & Texas, FlyerTalk Evangelist
Join Date: Sep 2006
Location: AUS / GRK
Programs: AA, HHonors, Hertz
Posts: 13,485
. However, a quick search indicates this will result in Precheck on the boarding pass assuming AA has your Secure Flight and Known Traveler Number (KTN) populated on the AA record locator. The most important thing is that you must get the a reprint of the boarding passes from AA. The QF printed boarding passes from Australia will not have Precheck information.
So there were 3 lines for security:
1. the, Global Entry, "special," TSA PreCheck
2. the normal boarding pass TSA PreCheck
3. normal security
Coming up the escalators from baggage claim dropped you off right near all of these.
Initially the Global Entry version seemed to have the shortest line, but that quickly changed.
It actually seemed like normal security had the shortest, but that required doing normal security
I had purposely stopped at an AA gate at NRT to get a TSA boarding pass for my DFW-AUS leg (it was initially printed by JL at SGN without that). I'm not sure if that had anything to do with not getting one from the Global Entry kiosk.