Last edit by: Prospero
Are you adding your KTN but not getting PreCheck? You can ask the TSA to tell you why! Search for "AskTSA" on Twitter or Facebook and send them a private message, they can look up your record number and tell you what the issue was.
TSA Pre-Check / PreCheck Known Traveler program for AA FFs
You are eligible to be selected (on a flight-by-flight basis) for TSA PreCheck expedited screening if:
NOTE: 20 May 2016: "Today’s announcement makes a total of 16 carriers that participate in TSA Pre✓®: Aeromexico, Air Canada, Alaska Airlines, Allegiant, American Airlines, Cape Air, Delta Air Lines, Etihad Airways, Hawaiian Airlines, JetBlue Airways, Seaborne Airlines, Southwest Airlines, Sun Country Airlines, United Airlines, Virgin America and WestJet.
Passengers who are eligible for TSA Pre✓® include: members of the TSA Pre✓® application program, U.S. Customs and Border Protection (CBP) Trusted Traveler program, Global Entry, and Canadian citizens who are members of CBP’s NEXUS program. TSA Pre✓® is also available for U.S. Armed Forces service members, including those serving in the U.S. Coast Guard, Reserves and National Guard."
Link
How it works
In the Pre-Check lane, you no longer need to remove the following items:
Link to FlyerGuide Wiki listing of American Airlines (only) PreCheck checkpoints.
Link to FT thread AA Airport / Concourse TSA PreCheck - Hours [only] (may not be current)
See also post 1 of this thread. (It contains much additional info in the Moderator's Note.)
NOTE: PreCheck is changing to a Trusted Traveler (GE/NEXUS/SENTRI) -like program, where anyone will be able apply and pay USD $85 (online or at a PreCheck enrollment center), be vetted for approval, present proof of identification and be fingerprinted at a PreCheck enrollment center (IAD and IND, opening Fall 2013, will be thie first), and be granted PreCheck status for five years from that time. It will not be airline - or airline status - tied.
"Current PreCheck participants, including those eligible via a CBP Trusted Traveler Program such as Global Entry, will continue to receive PreCheck eligibility. Participants who opted-in through their airline frequent flyer program may want to consider applying for PreCheck, as they are more likely to be selected for PreCheck expedited screening more often if they are vetted via the PreCheck application process." Link.
Trusted Traveler (Global Entry, Nexus, Sentri) and Having Problems with PreCheck?
If you belong to one of the Trusted Traveler Programs listed above, you may run into issues getting PreCheck clearance if your Secure Flight Data is not an exact match to the data that you entered into your application on the GOES (Global Online Enrollment System) website when you applied for your TT membership.
For example, if your airline account has Bob Jones, but your GOES account has Bob James Jones, then the TSA may not be associating your information properly when it "decides" who can and can not have access. Additionally, if your PASS ID # (listed above in the screen-shots) is not an exact match, there will be a mismatch when TSA processes your information, and you will not receive PreCheck.
To ensure you receive PreCheck on all flights (domestic & internatioal), be sure to ensure the information in your AA profile is accurate. The name on the ticket does not matter- the "Secure Flight Data" is what is used to determine PreCheck status.
TSA Pre✓® / PreCheck / Pre Check Issues, Changes, etc.
Known issues:
Link to TSA Application Program and TSA Pre✓® program information, links
Changes to TSA Pre✓®
TSA Pre✓® was originally offered by certain airlines to their elite status members. These TSA Pre✓® members do not have a Known Traveler Number from a USDHS trusted traveler program (GOES / Global Entry, NEXUS, SENTRI or the new $85 fee based TSA Pre✓® Application Program offered to the flying public with 5 year renewal), making TSA Pre✓® status portability challenging. See the DHS Trusted Traveler programs listing and comparison chart here. Please read the following:
TSA Pre-Check / PreCheck Known Traveler program for AA FFs
You are eligible to be selected (on a flight-by-flight basis) for TSA PreCheck expedited screening if:
- You are a frequent American Airlines flyer that have been invited by American Airlines to participate and followed the instructions on the email to accept, or/and
- You participate in a "Trusted Traveler" program (Global Entry, NEXUS, SENTRI and/or TSA PreCheck application program) and have entered your "Known Traveler ID" in the reservation
- If you're using your AAdvantage number, you can enter the "Known Traveler ID" in the Personal Information and Password tab of My Account) so it will auto-populate in all new reservations bearing the AAdvantage number made anywhere
- If your reservation doesn't have your AAdvantage number, you can retrieve it and add the "Known Traveler ID" to it. The method is not very intuitive: on AA.com click on my trips, then on view all, then on find my reservation and enter either the record locator (if you know it), or the flight information using the AA operating flight number (not any eventual codeshare number from another airline).
- Your Secure Flight Information (name, sex, DOB) in the reservation must match the one with the program (except for "middle" or other names, which are ignored) (name on ticket does not matter)
- You will find your "Known Traveler ID" on the GOES website or on your program's card, under the name "PASSID". It is either 9 digits or the letters TT plus 7 digits
NOTE: 20 May 2016: "Today’s announcement makes a total of 16 carriers that participate in TSA Pre✓®: Aeromexico, Air Canada, Alaska Airlines, Allegiant, American Airlines, Cape Air, Delta Air Lines, Etihad Airways, Hawaiian Airlines, JetBlue Airways, Seaborne Airlines, Southwest Airlines, Sun Country Airlines, United Airlines, Virgin America and WestJet.
Passengers who are eligible for TSA Pre✓® include: members of the TSA Pre✓® application program, U.S. Customs and Border Protection (CBP) Trusted Traveler program, Global Entry, and Canadian citizens who are members of CBP’s NEXUS program. TSA Pre✓® is also available for U.S. Armed Forces service members, including those serving in the U.S. Coast Guard, Reserves and National Guard."
Link
How it works
In the Pre-Check lane, you no longer need to remove the following items:
- Shoes (some, such as steel-toed shoes, may require removal)
- 3-1-1 compliant bag from your carry-on (all liquid restrictions still apply)
- Laptop from your bag (if electronics are stacked on top of each other, they require removal)
- Light outerwear or jacket
- Belt (large belt buckles may require removal)
- Pre-Check Lanes are WTMD only-- No NoS in use
Link to FlyerGuide Wiki listing of American Airlines (only) PreCheck checkpoints.
Link to FT thread AA Airport / Concourse TSA PreCheck - Hours [only] (may not be current)
See also post 1 of this thread. (It contains much additional info in the Moderator's Note.)
NOTE: PreCheck is changing to a Trusted Traveler (GE/NEXUS/SENTRI) -like program, where anyone will be able apply and pay USD $85 (online or at a PreCheck enrollment center), be vetted for approval, present proof of identification and be fingerprinted at a PreCheck enrollment center (IAD and IND, opening Fall 2013, will be thie first), and be granted PreCheck status for five years from that time. It will not be airline - or airline status - tied.
"Current PreCheck participants, including those eligible via a CBP Trusted Traveler Program such as Global Entry, will continue to receive PreCheck eligibility. Participants who opted-in through their airline frequent flyer program may want to consider applying for PreCheck, as they are more likely to be selected for PreCheck expedited screening more often if they are vetted via the PreCheck application process." Link.
Trusted Traveler (Global Entry, Nexus, Sentri) and Having Problems with PreCheck?
If you belong to one of the Trusted Traveler Programs listed above, you may run into issues getting PreCheck clearance if your Secure Flight Data is not an exact match to the data that you entered into your application on the GOES (Global Online Enrollment System) website when you applied for your TT membership.
For example, if your airline account has Bob Jones, but your GOES account has Bob James Jones, then the TSA may not be associating your information properly when it "decides" who can and can not have access. Additionally, if your PASS ID # (listed above in the screen-shots) is not an exact match, there will be a mismatch when TSA processes your information, and you will not receive PreCheck.
To ensure you receive PreCheck on all flights (domestic & internatioal), be sure to ensure the information in your AA profile is accurate. The name on the ticket does not matter- the "Secure Flight Data" is what is used to determine PreCheck status.
TSA Pre✓® / PreCheck / Pre Check Issues, Changes, etc.
Known issues:
- Not every airport or terminal offers the TSA Pre✓® program
- TSA Pre✓® may have limited or irregular hours or closed at times without notice
- TSA Pre✓® members are still be subject to random selection for intensified screening
- TSA Pre✓® program has changed from an airline elite invitation program to a fee-based program with certain screening requirements
- If one's TSA Pre✓® status is from the pilot invitation program and one doesn't have a Known Traveler Number ("KTN"), TSA Pre✓® status may not carry on to another airline and one may experience increasing denials (not having the TSA Pre✓® printed on boarding pass and being sent to the regular TSA screening queues
Link to TSA Application Program and TSA Pre✓® program information, links
Changes to TSA Pre✓®
TSA Pre✓® was originally offered by certain airlines to their elite status members. These TSA Pre✓® members do not have a Known Traveler Number from a USDHS trusted traveler program (GOES / Global Entry, NEXUS, SENTRI or the new $85 fee based TSA Pre✓® Application Program offered to the flying public with 5 year renewal), making TSA Pre✓® status portability challenging. See the DHS Trusted Traveler programs listing and comparison chart here. Please read the following:
From American Airlines, April 2015:
This month, the Transportation Security Administration (TSA) is making changes to the TSA Pre✓® Trusted Traveler Program that will impact which travelers receive expedited screening. If you're not already a member of one of the Trusted Traveler programs like Global Entry or the TSA Pre✓® Application Program, you will probably see a decline in how often you receive expedited screening, even if you've previously "opted-in" through a frequent flyer program.
The best way to increase your chances of receiving TSA Pre✓® on a regular basis is to register for a Trusted Traveler Program with the Department of Homeland Security at dhs.gov/tt. Once you receive your Known Traveler Number (KTN) from TSA, be sure you update your AAdvantage profile.
To add your KTN to your AAdvantage profile:
For more information on TSA Pre✓®, visit tsa.gov/tsa-precheck.
This month, the Transportation Security Administration (TSA) is making changes to the TSA Pre✓® Trusted Traveler Program that will impact which travelers receive expedited screening. If you're not already a member of one of the Trusted Traveler programs like Global Entry or the TSA Pre✓® Application Program, you will probably see a decline in how often you receive expedited screening, even if you've previously "opted-in" through a frequent flyer program.
The best way to increase your chances of receiving TSA Pre✓® on a regular basis is to register for a Trusted Traveler Program with the Department of Homeland Security at dhs.gov/tt. Once you receive your Known Traveler Number (KTN) from TSA, be sure you update your AAdvantage profile.
To add your KTN to your AAdvantage profile:
- Login to your account on aa.com and select My Account from the AAdvantage menu
- Within My Account, go to the Information and Password tab
- Add your Customs and Border Protection 9-digit PASS ID to your secure traveler information
For more information on TSA Pre✓®, visit tsa.gov/tsa-precheck.
TSA Pre-Check / PreCheck Known Traveler program for AA FFs (2016 onwards)
#31
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Of course I did not have pre check today. I asked the ticket agent what was up. He said that the CPB systems are not taking to TSA since Jnauary 1 2016. I stopped in he precheck office at SAN and they confirmed. All trusted travelers-Global Entry. nexus or Sentri are not getting precheck because of a system linkage issue. Just crazy.
#32
#33
Join Date: Aug 2005
Location: North of 90° S
Programs: B6 Mosaic, WN A-List
Posts: 565
Of course I did not have pre check today. I asked the ticket agent what was up. He said that the CPB systems are not taking to TSA since Jnauary 1 2016. I stopped in he precheck office at SAN and they confirmed. All trusted travelers-Global Entry. nexus or Sentri are not getting precheck because of a system linkage issue. Just crazy.
#34
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,423
#35
Join Date: Jul 2011
Programs: AA & DL / SPG & HGP
Posts: 1,723
Doesn't prove there isn't some kind of system issue for some, but like others here posting it's not all of use, I've gotten Pre every trip I've had in the last few years (since doing GE), including many this past month.
#36
Join Date: Mar 2009
Posts: 22
Of course I did not have pre check today. I asked the ticket agent what was up. He said that the CPB systems are not taking to TSA since Jnauary 1 2016. I stopped in he precheck office at SAN and they confirmed. All trusted travelers-Global Entry. nexus or Sentri are not getting precheck because of a system linkage issue. Just crazy.
Last edited by Speeder2000; Jan 26, 2016 at 11:34 pm
#37
Join Date: Sep 2001
Location: Washington, DC
Programs: UA Plat MM, AA Gold, Hyatt Explorist, Hilton Gold, IHG Plat, Marriott Titanium Elite
Posts: 5,015
me and my wife are having this issue since Jan 1st. We had return flights in 2016, no TSA pre (was on inbound in 2015, SAN-PHL-SAN), and my new flight also doesn't have tsa pre on it (SAN-LAS on SW). Agent even tried rebooking me.... going to call TSA and/or CBP (Sentri) tomorrow and ask
#38
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
When I check-in from home, my bps have the TSA PRECHECK notation--BUT the size is fairly small; a bp lane dragon (like at JFK T8) might not let me pass. As a precaution, once I arrive at an airport, I reprint my bps (from a kiosk)--the TSA PRECHECK is always in BIG letters, no one could miss seeing my PC status.^
[Of course, what really matters is the (melodious) three beeps--but, if a lane dragon doesn't let you pass, you wouldn't get to the proper TSA agent.]
[Of course, what really matters is the (melodious) three beeps--but, if a lane dragon doesn't let you pass, you wouldn't get to the proper TSA agent.]
#39
Join Date: Mar 2009
Posts: 22
TSA said that they're making changes to Secure Flight, and it's causing issues with Sentri accounts, they don't have a time frame, but to "keep checking"
CBP said that Sentri accounts are having issues, sounds like a Sentri > Global Entry link, TSA is aware, and they're working on it, no timeline, but people are calling (at least my local office) re: this issue.
re: refund, i won't be looking for one as TSA Pre is a Sentri benefit for me, i did not pay for it directly, and CBP guys don't look like they'd be giving refunds
#41
Join Date: Jan 2003
Location: Scarsdale, NY USA; LT PLT AA; AA 3 mm (4 mm will never happen); Hilton Diamond, Marriott Silver, AA is clueless why I fly
Posts: 754
No matter the size of the font, your boarding pass should get the magic 3 beeps and away you go.
When I check-in from home, my bps have the TSA PRECHECK notation--BUT the size is fairly small; a bp lane dragon (like at JFK T8) might not let me pass. As a precaution, once I arrive at an airport, I reprint my bps (from a kiosk)--the TSA PRECHECK is always in BIG letters, no one could miss seeing my PC status.^
[Of course, what really matters is the (melodious) three beeps--but, if a lane dragon doesn't let you pass, you wouldn't get to the proper TSA agent.]
[Of course, what really matters is the (melodious) three beeps--but, if a lane dragon doesn't let you pass, you wouldn't get to the proper TSA agent.]
#42
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
But as stated up-thread, that is presuming your are allowed to get to the agent. Be prepared to point it out to any gatekeeper should they try to deny entry. Some will go out of their way to find a way to say no, so know what should happen and call them on it if they try otherwise, politely!
#43
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,059
But as stated up-thread, that is presuming your are allowed to get to the agent. Be prepared to point it out to any gatekeeper should they try to deny entry. Some will go out of their way to find a way to say no, so know what should happen and call them on it if they try otherwise, politely!
#44
Join Date: Apr 2007
Location: DCA
Programs: AS MVP Gold 75K
Posts: 947
I just got home from a LAX-JFK-DCA, having gotten both boarding passes at LAX.
Changing planes at JFK, I noticed that my JFK-DCA bp had "PRE" on it, but then checked my LAX-JFK one and confirmed it had no such annotation.
This seems odd, because of course I only cleared security at LAX.
Changing planes at JFK, I noticed that my JFK-DCA bp had "PRE" on it, but then checked my LAX-JFK one and confirmed it had no such annotation.
This seems odd, because of course I only cleared security at LAX.
#45
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
At one time the DRAGON was stationed near a scanning machine. Noe, the DRAGONS are NOT stationed near scanners, all they can do is let you pass if (they see) PRECHECK is on your bp.