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TSA Pre-Check / PreCheck Known Traveler program for AA FFs (2016 onwards)

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Old Jan 1, 2017, 7:52 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Prospero
Are you adding your KTN but not getting PreCheck? You can ask the TSA to tell you why! Search for "AskTSA" on Twitter or Facebook and send them a private message, they can look up your record number and tell you what the issue was.
TSA Pre-Check / PreCheck Known Traveler program for AA FFs
You are eligible to be selected (on a flight-by-flight basis) for TSA PreCheck expedited screening if:
  • You are a frequent American Airlines flyer that have been invited by American Airlines to participate and followed the instructions on the email to accept, or/and
  • You participate in a "Trusted Traveler" program (Global Entry, NEXUS, SENTRI and/or TSA PreCheck application program) and have entered your "Known Traveler ID" in the reservation
  • If you're using your AAdvantage number, you can enter the "Known Traveler ID" in the Personal Information and Password tab of My Account) so it will auto-populate in all new reservations bearing the AAdvantage number made anywhere
  • If your reservation doesn't have your AAdvantage number, you can retrieve it and add the "Known Traveler ID" to it. The method is not very intuitive: on AA.com click on my trips, then on view all, then on find my reservation and enter either the record locator (if you know it), or the flight information using the AA operating flight number (not any eventual codeshare number from another airline).
  • Your Secure Flight Information (name, sex, DOB) in the reservation must match the one with the program (except for "middle" or other names, which are ignored) (name on ticket does not matter)
  • You will find your "Known Traveler ID" on the GOES website or on your program's card, under the name "PASSID". It is either 9 digits or the letters TT plus 7 digits
You will know if you have been selected on a particular flight if the wording or logo "TSA PreCheck" appear on your boarding pass.

NOTE: 20 May 2016: "Today’s announcement makes a total of 16 carriers that participate in TSA Pre✓®: Aeromexico, Air Canada, Alaska Airlines, Allegiant, American Airlines, Cape Air, Delta Air Lines, Etihad Airways, Hawaiian Airlines, JetBlue Airways, Seaborne Airlines, Southwest Airlines, Sun Country Airlines, United Airlines, Virgin America and WestJet.

Passengers who are eligible for TSA Pre✓® include: members of the TSA Pre✓® application program, U.S. Customs and Border Protection (CBP) Trusted Traveler program, Global Entry, and Canadian citizens who are members of CBP’s NEXUS program. TSA Pre✓® is also available for U.S. Armed Forces service members, including those serving in the U.S. Coast Guard, Reserves and National Guard."

Link

How it works
In the Pre-Check lane, you no longer need to remove the following items:
  • Shoes (some, such as steel-toed shoes, may require removal)
  • 3-1-1 compliant bag from your carry-on (all liquid restrictions still apply)
  • Laptop from your bag (if electronics are stacked on top of each other, they require removal)
  • Light outerwear or jacket
  • Belt (large belt buckles may require removal)
  • Pre-Check Lanes are WTMD only-- No NoS in use
LOCATIONS
Link to FlyerGuide Wiki listing of American Airlines (only) PreCheck checkpoints.
Link to FT thread AA Airport / Concourse TSA PreCheck - Hours [only] (may not be current)
See also post 1 of this thread. (It contains much additional info in the Moderator's Note.)

NOTE: PreCheck is changing to a Trusted Traveler (GE/NEXUS/SENTRI) -like program, where anyone will be able apply and pay USD $85 (online or at a PreCheck enrollment center), be vetted for approval, present proof of identification and be fingerprinted at a PreCheck enrollment center (IAD and IND, opening Fall 2013, will be thie first), and be granted PreCheck status for five years from that time. It will not be airline - or airline status - tied.

"Current PreCheck participants, including those eligible via a CBP Trusted Traveler Program such as Global Entry, will continue to receive PreCheck eligibility. Participants who opted-in through their airline frequent flyer program may want to consider applying for PreCheck, as they are more likely to be selected for PreCheck expedited screening more often if they are vetted via the PreCheck application process." Link.
Trusted Traveler (Global Entry, Nexus, Sentri) and Having Problems with PreCheck?
If you belong to one of the Trusted Traveler Programs listed above, you may run into issues getting PreCheck clearance if your Secure Flight Data is not an exact match to the data that you entered into your application on the GOES (Global Online Enrollment System) website when you applied for your TT membership.

For example, if your airline account has Bob Jones, but your GOES account has Bob James Jones, then the TSA may not be associating your information properly when it "decides" who can and can not have access. Additionally, if your PASS ID # (listed above in the screen-shots) is not an exact match, there will be a mismatch when TSA processes your information, and you will not receive PreCheck.

To ensure you receive PreCheck on all flights (domestic & internatioal), be sure to ensure the information in your AA profile is accurate. The name on the ticket does not matter- the "Secure Flight Data" is what is used to determine PreCheck status.

TSA Pre✓® / PreCheck / Pre Check Issues, Changes, etc.
Known issues:
  • Not every airport or terminal offers the TSA Pre✓® program
  • TSA Pre✓® may have limited or irregular hours or closed at times without notice
  • TSA Pre✓® members are still be subject to random selection for intensified screening
  • TSA Pre✓® program has changed from an airline elite invitation program to a fee-based program with certain screening requirements
  • If one's TSA Pre✓® status is from the pilot invitation program and one doesn't have a Known Traveler Number ("KTN"), TSA Pre✓® status may not carry on to another airline and one may experience increasing denials (not having the TSA Pre✓® printed on boarding pass and being sent to the regular TSA screening queues

Link to TSA Application Program and TSA Pre✓® program information, links

Changes to TSA Pre✓®

TSA Pre✓® was originally offered by certain airlines to their elite status members. These TSA Pre✓® members do not have a Known Traveler Number from a USDHS trusted traveler program (GOES / Global Entry, NEXUS, SENTRI or the new $85 fee based TSA Pre✓® Application Program offered to the flying public with 5 year renewal), making TSA Pre✓® status portability challenging. See the DHS Trusted Traveler programs listing and comparison chart here. Please read the following:

From American Airlines, April 2015:

This month, the Transportation Security Administration (TSA) is making changes to the TSA Pre✓® Trusted Traveler Program that will impact which travelers receive expedited screening. If you're not already a member of one of the Trusted Traveler programs like Global Entry or the TSA Pre✓® Application Program, you will probably see a decline in how often you receive expedited screening, even if you've previously "opted-in" through a frequent flyer program.

The best way to increase your chances of receiving TSA Pre✓® on a regular basis is to register for a Trusted Traveler Program with the Department of Homeland Security at dhs.gov/tt. Once you receive your Known Traveler Number (KTN) from TSA, be sure you update your AAdvantage profile.

To add your KTN to your AAdvantage profile:
  • Login to your account on aa.com and select My Account from the AAdvantage menu
  • Within My Account, go to the Information and Password tab
  • Add your Customs and Border Protection 9-digit PASS ID to your secure traveler information

For more information on TSA Pre✓®, visit tsa.gov/tsa-precheck.
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TSA Pre-Check / PreCheck Known Traveler program for AA FFs (2016 onwards)

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Old Apr 16, 2019, 9:32 pm
  #166  
 
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,467
Originally Posted by FlyerfromORD
I've had Global Entry for 4 years. Never a problem with KTN being picked up by United from my FF account and no problems with foreign carriers picking it up when I input it at booking.

This weekend's trip was with American. KTN is entered on my American FF account. I was surprised when I checked in on-line from home that I had not received Pre-check status. I logged into my American FF account, checked that the KTN was correct, even cancelled my check-in and tried again, but still no Pre-check. I thought I must have lost the lottery on this one. On my return, same story with on-line check-in - no Pre-check. I stopped at a kiosk at the airport and tried one more time. It offered me the opportunity to enter the KTN and this time the boarding pass appeared with Pre-Check.

What's up with American? Any ideas why the KTN is not being picked up from my FF account?
Were you, by any chance, upgraded on this itinerary? I recently had an issue where my BP's printed-but without Precheck. I didnt even realize until I was denied entry into that security line. Went back to the counter. They said an error occurred porting info over during upgrade process. They corrected and reprinted with Precheck.
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Old Apr 17, 2019, 8:46 am
  #167  
 
Join Date: Apr 2015
Posts: 91
Thanks for the ideas. I'll double check the name on my AA FF account and the booking name - perhaps they are inconsistent. I don't fly AA frequently, this may be the first time since I've been registered with GE. In any case, if it happens again, it sounds like I can get the counter to help straighten things out or I'll give them a call. I appreciate hearing of others' experiences - nice to know I'm not alone!
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Old Apr 19, 2019, 9:32 am
  #168  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
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Posts: 20,617
Originally Posted by FlyerfromORD
Thanks for the ideas. I'll double check the name on my AA FF account and the booking name - perhaps they are inconsistent. I don't fly AA frequently, this may be the first time since I've been registered with GE. In any case, if it happens again, it sounds like I can get the counter to help straighten things out or I'll give them a call. I appreciate hearing of others' experiences - nice to know I'm not alone!
Take a look at this thread in the Travel Safety/Security Trusted Travelers forum:
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Old Dec 11, 2019, 1:11 pm
  #169  
 
Join Date: Oct 2003
Location: North Carolina
Programs: DL UA
Posts: 537
Pre Check not showing up on American BP

I don't fly American a lot ( mostly Delta). Several times this year with American ( including right now), my TSA pre Check isn't showing on the boarding pass. The agent acknowledges that my known traveler # is in my profile.
Any idea why this is happening?
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Old Dec 11, 2019, 1:26 pm
  #170  
 
Join Date: Jul 2019
Location: CMI, ORD, NYC
Programs: AA Plat
Posts: 92
When you say profile, do you mean your Aadvantage profile or the reservation? I remember once it didn't show up for me so I had to go back and manually enter it into my actual reservation.
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Old Dec 11, 2019, 1:36 pm
  #171  
 
Join Date: Aug 2008
Location: South Park, Metropolis
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Posts: 4,607
Originally Posted by peaches070
When you say profile, do you mean your Aadvantage profile or the reservation? I remember once it didn't show up for me so I had to go back and manually enter it into my actual reservation.
The key for Pre-check is for the details to be entered in your carrier profile. AA certainly participates in PC, so best to double check your reservation details and verify all is correct, even how the name is entered, for those that have middle initials, more than one last name. Etc.

Good luck and safe travels.
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Old Dec 11, 2019, 1:56 pm
  #172  
 
Join Date: Jul 2013
Programs: AA MM, AA EXP; OW Emerald, EK silver
Posts: 928
I had the same problem and found out that is was because my name wasn't exactly the same as the one registered with the TSA. My AA profile included my middle name, the TSA one didn't. Since changing this so my middle name is omitted from my AA profile have not had any further problem.
dwugson is online now  
Old Dec 11, 2019, 3:00 pm
  #173  
 
Join Date: Oct 2003
Location: North Carolina
Programs: DL UA
Posts: 537
It's in my frequent flyer profile. I asked at check in if it was in the booking and the guy said it was. I have contacted them on Twitter. I had to do that last time too. It's weird
njvj is offline  
Old Dec 11, 2019, 3:56 pm
  #174  
 
Join Date: Mar 2016
Programs: AA-EXP
Posts: 615
Originally Posted by njvj
It's in my frequent flyer profile. I asked at check in if it was in the booking and the guy said it was. I have contacted them on Twitter. I had to do that last time too. It's weird
Let us know if you figure it out. For a mirrored data point, I am EXP with AA but gravel on Delta, but still got pre-check when i flew Delta earlier this year (known traveler number through Global Entry, in Delta online profile).
Uzzar is offline  
Old Dec 11, 2019, 7:32 pm
  #175  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,617
Originally Posted by njvj
Several times this year with American ( including right now), my TSA pre Check isn't showing on the boarding pass. The agent acknowledges that my known traveler # is in my profile.
Any idea why this is happening?
PreCheck is not guaranteed.

Take a look at the Known Traveler Not Receiving PreCheck [merged threads] in the Travel Safety/Security Trusted Travelers forum.
TWA884 is offline  
Old Dec 18, 2019, 7:30 am
  #176  
 
Join Date: Dec 1999
Location: Cedar Rapids, IA, USA
Programs: Marriott Lifetime Titanium, Delta Million Miler, Hertz President's Circle
Posts: 85
No PRE-Pass

Quick question. I am a Delta million-miler and fly American only occasionally. My 'known traveller number' is in my American Profile, yet in three filghts this year, I have not been marked with 'PRE-Check'

Am I just unlucky?

Last edited by javaman; Dec 18, 2019 at 7:37 am Reason: PRE-Check not PRE-Pass
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Old Dec 18, 2019, 7:33 am
  #177  
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Originally Posted by javaman
Quick question. I am a Delta million-miler and fly American only occasionally. My 'known traveller number' is in my American Profile, yet in three filghts this year, I have not been marked with 'PRE-Pass'

Am I just unlucky?
I assume you mean Pre-CHECK?!

A search of "precheck" brings up the master thread, with many data points of travellers not getting Precheck and what you can do to try and fix it...

TSA Pre-Check / PreCheck Known Traveler program for AA FFs (2016 onwards)
JJeffrey is online now  
Old Dec 18, 2019, 7:34 am
  #178  
 
Join Date: Dec 2010
Location: Indianapolis
Programs: Hilton-Diamond Lifetime Platinum AA UA, WN-CP, SPG Gold.
Posts: 7,377
Originally Posted by javaman
Quick question. I am a Delta million-miler and fly American only occasionally. My 'known traveller number' is in my American Profile, yet in three filghts this year, I have not been marked with 'PRE-Pass'

Am I just unlucky?
If your number is not on the ticket call the airline,
satman40 is offline  
Old Dec 18, 2019, 7:36 am
  #179  
 
Join Date: Dec 1999
Location: Cedar Rapids, IA, USA
Programs: Marriott Lifetime Titanium, Delta Million Miler, Hertz President's Circle
Posts: 85
Yup. Pre-check
javaman is offline  
Old Dec 18, 2019, 7:43 am
  #180  
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You can go into the actual reservation and make sure your number is on the reservation. If not update the reservation. Apparently TSA does always give you PreCheck even though you've signed up and paid for it. If this is the case you always want to check in at least a few hours before flight time as it's possible you might need to give yourself more time for Security (although in some airports there's a Priority Line for elites). I guess that would suck for someone with a BE ticket waiting until T-1 to check in for hope of a better seat to find they don't have Pre Check for that particular flight.
MiamiAirport Formerly NY George is offline  


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